Texas Deregulated Electricity Primer

Posted on Leave a commentPosted in AEP Retail Energy, Centerpoint, Deregulated Electricity, ONCOR, Texas Deregulated Electricity, Texas Electricity

I saw this nice little article in the Texas Monthly today as a primer of things customers should know about deregulated electricity in Texas. It’s a great premise,  and the three things they listed are certainly things Texas customers need to understand, but I’d definitely expound on a few things that Texas electricity customers should be […]

Champion Energy Wins Customer Satisfaction Award for 2015

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Consumer Advocacy, Customer Service, Deregulated Electricity, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

After falling to Green Mountain Energy last year in the annual J.D. Power & Associates award for customer satisfaction, Champion Energy has regained the top spot in the coveted customer survey. Congratulations Champion Energy Services! This marks Champion Energy’s 5th finish

Demand Response Programs and 2015

Posted on 1 CommentPosted in Centerpoint, Direct Energy, ONCOR, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Now that the new year has been rung in, and everyone is getting back to their regular daily lives, it is time to focus back in on Texas electricity in 2015. I previously wrote about Critical Peak (or Demand Response) programs last July. Now that we’ve rung in 2015, lets take a quick look at […]

Excellent DMN Article Highlights Confusion in Texas Electricity Shopping

Posted on 5 CommentsPosted in Consumer Advocacy, Deregulated Electricity, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

In a recent article in the Dallas Morning News, Mitchell Schnurman does an outstanding job of highlighting several of the existing challenges with navigating the Texas electricity market. As someone who has operated a website for electricity in Texas for five years that prioritizes consumer advocacy, I’ve long been beating the drum that the best way […]

PUC to Vote on Important “Small Fish” Texas Electricity Exemption Rule

Posted on Leave a commentPosted in Consumer Advocacy, Deregulated Electricity, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

ERCOT is set to vote on an amendment to a rule that is commonly known as the “Small Fish Swim Free” market exemption. As much as that might not sound like a big deal, this vote actually should have huge ramifications for the entire industry of electricity in Texas, from the generators all the way […]

Champion Energy’s Scholarship Program

Posted on Leave a commentPosted in Champion Energy, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Champion Energy, the four time consecutive winner of the J.D. Power Award for excellence in customer service in the Texas electricity space, has announced their new Champion Scholars Program. The program, which continues Champion Energy’s commitment to community service and philanthropy, will award scholarships to one winner ($5,000) and two runners up ($1,000), respectively. The […]

Texas Electricity Complaints Continue to Decline

Posted on Leave a commentPosted in Consumer Advocacy, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Customer complaints in the Texas electricity market have declined for the fourth straight year, as reported by multiple news outlets including the Ft. Worth Star-Telegram. Complaints are once again the lowest since deregulation began in 2002. Naturally, Recharge Texas (TCAP) once again continued to further their agenda by pointing out there were less complaints during […]

More on Texas Electricity & Capacity Markets

Posted on 1 CommentPosted in PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

The debate over capacity markets and whether or not they will become a model for Texas electricity continues to rage. I’ve already given you my thoughts on a Capacity market in my primer on the subject. But more information from all sides continues to blast out from all interested parties. First was the release of […]

Direct Energy Purchases Bounce Energy

Posted on 18 CommentsPosted in Bounce Energy, Direct Energy, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

This morning Direct Energy has announced their purchase of Texas retail electricity provider Bounce Energy. Bounce Energy, who has consistently been at the top of the Texas Electricity Ratings rankings (currently #1), has easily been the most innovative electricity provider in the country in terms of their online technology/capabilities and their success in reaching out […]