Texas Electricity Ratings: Rankings Update 2/19/13

Posted on 1 CommentPosted in Amigo Energy, Bounce Energy, Champion Energy, Consumer Advocacy, Deregulated Electricity, Gexa Energy, Green Mountain Energy, Reliant Energy, StarTex Power, Tara Energy, TER News, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, Texas Power, TXU Energy

We’re well into the new year, and it is time for a new update of our rankings here at Texas Electricity Ratings. We’ve had rate changes now that companies are preparing to move back into summer rates, and there’s also been another round of customer reviews that I’ve entered into my system. So with that […]

PUC Looking to Revise Financial Requirements for REPs

Posted on Leave a commentPosted in Amigo Energy, Consumer Advocacy, First Choice Power, PUC/ERCOT, StarTex Power, Tara Energy, Texas Electricity, Texas Electricity News

This news is a bit old, but it is worth a quick mention. Per Paul Ring, at Energy Choice Matters, the PUC is looking to reexamine and likely revise the financial qualifications it takes for REPs to be certified to sell electricity in the state of Texas. This is a direct result of the PUC […]

What Is Proton Energy Thinking?

Posted on 1 CommentPosted in Consumer Advocacy, Customer Service, Proton Energy, Texas Electricity

Since I’ve been writing this blog and running this website, I’ve seen a lot of new Retail Electricity Providers (REPs) enter and exit the market. At this point, it takes more than just low rates to set yourself apart in a crowded Texas electricity market, companies have to interface well with their customers. And in […]

Potential TXU Bankruptcy: What it Means for Texas Electricity Customers

Posted on 1 CommentPosted in Deregulated Electricity, Texas Electricity, TXU Energy

The Texas electricity market has been abuzz the past few weeks after a series of articles have been released speculating about the possibilities of Energy Future Holdings separating their competitive assets (TXU and Luminent, respectively) from Oncor in preparation of possible bankruptcy. There have been several articles in the Dallas Morning News, which you can […]

Texas Electricity Customer Satisfaction Tops in JD Power Survey

Posted on 1 CommentPosted in Deregulated Electricity, Texas Electricity, Texas Electricity News

As I wrote about yesterday, JD Power & Associates released their 2012 survey of Customer Satisfaction for the Texas electricity market. I’ve already written about the specific results and the electricity providers that excelled in the survey. Today I want to take a look at another segment of information that was released in the survey: […]

Champion Energy Wins 3rd Straight JD Power & Associates Award

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Reliant Energy, StarTex Power, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, TXU Energy

Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third consecutive ear that Champion Energy has won the award, which is an outstanding achievement and really demonstrates their commitment to customer service and satisfaction. Champion Energy is the first electricity provider […]

Texas Independent Market Monitor Response To Market Irregularities June 26th, 2012

Posted on Leave a commentPosted in Deregulated Electricity, PUC/ERCOT, TER News, Texas Electricity, Texas Electricity News

Since I released my article questioning strange behavior in the ERCOT electricity market on June 29th I’ve been receiving a lot of attention. I had a very long follow-up call with the Independent Market Monitor (IMM), Dan Jones, and some of his associates. Additionally I was contacted by a reporter at Platts who wanted my […]