Green Mountain Energy Wins 2014 J.D. Power & Associates Award!

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Cirro, Consumer Advocacy, Green Mountain Energy, StarTex Power, Texas Electricity, Texas Electricity News

Green Mountain Energy has nabbed the top score in the J.D. Power & Associates annual customer satisfaction survey for Texas electricity! Congratulations Green Mountain! This is the first time in 4 years a company has beat out Champion Energy Services for the top spot in the survey. Additionally, the survey also shows that customer satisfaction […]

Reliant’s New Unlimited Electricity Plan: A Closer Look

Posted on 7 CommentsPosted in Deregulated Electricity, Fixed Rates, Reliant Energy, Texas Electricity, Texas Electricity News

Recently Reliant Energy announced a new electricity plan for Texans, the Reliant Predictable 12 Plan. As the Houston Chronicle outlined, the plan calls for customers to sign a one-year electricity contract at a flat, monthly rate, regardless of electricity usage. This kind of plan is normal in other industries, specifically cell phone service providers, but […]

PUC to Vote on Important “Small Fish” Texas Electricity Exemption Rule

Posted on Leave a commentPosted in Consumer Advocacy, Deregulated Electricity, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

ERCOT is set to vote on an amendment to a rule that is commonly known as the “Small Fish Swim Free” market exemption. As much as that might not sound like a big deal, this vote actually should have huge ramifications for the entire industry of electricity in Texas, from the generators all the way […]

Champion Energy’s Scholarship Program

Posted on Leave a commentPosted in Champion Energy, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Champion Energy, the four time consecutive winner of the J.D. Power Award for excellence in customer service in the Texas electricity space, has announced their new Champion Scholars Program. The program, which continues Champion Energy’s commitment to community service and philanthropy, will award scholarships to one winner ($5,000) and two runners up ($1,000), respectively. The […]

Capacity Market Criticism: A Texas Electricity Link Dump 12/3/13

Posted on Leave a commentPosted in PUC/ERCOT, Texas Electricity, Texas Electricity News

There’s been so much in the way of Texas electricity news the past few weeks that it’s difficult to summarize and document it all in a single post. Additionally, there is so much overlap that it doesn’t make much sense for me to write a blog post on each individual article. So instead I’m going […]

Texas Electricity Complaints Continue to Decline

Posted on Leave a commentPosted in Consumer Advocacy, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Customer complaints in the Texas electricity market have declined for the fourth straight year, as reported by multiple news outlets including the Ft. Worth Star-Telegram. Complaints are once again the lowest since deregulation began in 2002. Naturally, Recharge Texas (TCAP) once again continued to further their agenda by pointing out there were less complaints during […]

Excellent Op-Ed Against a Capacity Electricity Market in Texas

Posted on Leave a commentPosted in Consumer Advocacy, Texas Electricity, Texas Electricity News

The debate for Capacity Markets in the Texas electricity space is fixing to heat up. I stumbled across this excellent article about the fallacies driving the debate for introducing a capacity market in the state of Texas. It’s rare that I just cut and paste an entire article in this blog space, but I thought […]