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Shop for Direct Energy | Texas Electricity Ratings

Direct Energy

Direct Energy
P: 888-287-4441

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.

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Direct Energy Month-to-Month Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Direct Energy Liberty Advantage Plan 1

11.4¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Variable Rate Plan: These plans typically have no contract term or termination fee, but their rates can change from month to month.

Direct Energy Fixed-Rate Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Price Advantage Plan 12 12

    Lock in the same low rate for 12 worry-free months!

10.2¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Price Advantage Plan 24 24

    Enjoy a fixed rate with predictability and stability of an energy company with six million customer relationships in North America. This plan now offers customers 3% cash back!

11.6¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Price Protection E-Plan 12 12

    Receive E-Bills and E-Correspondence for discount of 0.5 cents per kWh. No enrollment fee and multiple payment options. And now the E-Plan 12 offers customers 3% Cash Back!

9.8¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Free Power Saturdays 12 12

    Sign up for Free Power Saturdays and get a free $100 restaurant.com gift card! Promotion ends April 28th, 2014.

10.9¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Free Power Saturdays 24 24

    Sign up for Free Power Saturdays and get a free $100 restaurant.com gift card! Promotion ends April 28th, 2014.

10.8¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Meridian Thermostat 24

  • Lock in your fixed energy rate for 24 months
  • Thermostat control with the Meridian Smartphone App
  • Innovative Honeywell Smart Thermostat technology
  • Professional installation and HVAC inspection

10.3¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Direct To You 400 24

  • Customers will get their choice of $400 VISA Gift Card or a $400 Walmart Gift Card
  • The stability you deserve from choosing the largest home services and energy provider in North America
  • Smart, simple, and affordable energy solutions
  • A low locked in rate for 24 months
  • Top-notch customer support via phone, email, and social media

10.1¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Moving Done Easy 12 12

    This plan will help relieve the stress of moving! It includes free quotes from Relocation.com, Do Not Call/Do Not Mail registration, a USPS change of address, a 10% off coupon from Home Depot, and more!

10.0¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.

Direct Energy Pre-Paid Electricity Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Direct Energy Power-To-Go 1

    No deposit or credit check. Pay in advance for your electricity

12.3¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Pre-Paid: Customers will have to pay for the electricity they use in advance as they go, as opposed to being billed later.

Customer Reviews for Direct Energy

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Price, Plans and Promotions:

AWFUL! STAY AWAY!

Unfortunate customer, Fort Worth - 2014-08-16 14:55:45

By far the worst company out there. HORRIBLE customer service. The company is out to deceive you. It is an absolute joke that they have a referral program because no one in their right mind would refer unless they are pulling a cruel prank on their friend.

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Free Saturday, 10.4 Mon thru Friday Lies

Suzanne OBrien, Dallas - 2014-08-09 15:04:28

I validated with no less than 3 reps that the advertised rate was indeed 10.4 and every Saturday free, midnight to Midnight. I left better rates behind thinking I would save money with free Saturdays and am stuck 24 months, unless I move. Saturdays may be "free" but the 10.4 rate they claim you are receiving is untrue. They are guestimating what your free Sat may lower your obnoxiously high per kilowatt rate DOWN to and they DO NOT TELL YOU THAT when you sign up. 3100 square feet and a home over 100 years old, clearly I am always looking for the best kilowatt hour deal. so now I'm good and pissed off and I make sure on Saturdays I turn every light on every fan on every electric thing on that I possibly can turn on. I reallywant to help the environment, but right now I'm just bloody angry. considering moving

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Landlords and Tenants Beware

Michael, Fort Worth, TX - 2014-07-30 08:24:13

As a landlord and Direct energy customer, I was happy using the prepaid service while I was between tenants at my rent houses. When a new tenant moved in and tried switching power into her name using Direct Energy. I was told that the account cannot be transferred into her name, rather the tenant would have two wait 3 days until the system could close the account at which time a new account could be opened at the house. After probing into this odd process for long enough, they said that I could speed up the process by submitting the lease and tenants drivers license to assure them that they were really moving in there. It was the most backwards day of dealing with a utility provided I've had yet, and I've had many.

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