Shop for Gexa Energy in ,

  • Gexa customers in can select from one of their 100% environmentally-friendly green energy plans.
  • Gexa Energy also offers their customers in the chance to stabilize their monthly bills with their Budging Billing program.
  • Gexa Energy gives customers in the chance to earn unlimited airline miles each month. New customers get a miles bonus when they sign up and can earn up to two miles for each dollar they spend on their electric bill each month.
  • electricity customers with Gexa Energy can use their online account to pay their bills or set up an auto-draft.

Gexa Energy offers a wide range of different plans to cater to a shopper's individual preferences. They have electricity plans with different contract terms, 100% renewable green energy plans, and month to month plans for customers who don't want to sign a contract. Select from any of the electricity plans below:

This company is not offering any plans in your area.

Customer Reviews for Gexa Energy

Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Stay away

Pamela, Grand Prairie,Texas - 2014-10-27 11:24:18

Really bad experience, I would tell people to leave now, and if you paid a deposit, make sure you deduct it from your final bill because chances are they will take their time refunding your deposit. I was told by one representative to deduct the $175.00 that is there policy for starting service from the final bill. I followed his instructions and received letters from the billing department stating that I had a past due amount of $175.00. how is that possible? They will try and squeeze more money from you, and it seems that no one knows what he or she is talking about. Billing does one thing, and customer service tells you another I suppose. I have received several threatening letters stating that I owe money and I do not. I have always paid my bill in full for the 10 months that I was with this company. I noticed they kept changing rates and would not stand for it any longer so I switched to a different company , and already have saved about $150.00. I would not recommend to a stranger, let alone a friend. They are criminal in my opinion, and should be investigated for harassing customers, and overcharging. This is why government regulation is so necessary!

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Best Electricity Company in Texas

kelly anderson, houston - 2014-10-24 10:16:16

I have been a Gexa Customer over 2 years and have had the best experience! The prices are low and their new Everyday | EveryNight Low Price Plan gives me a great low rate all the time. It's exactly what it says it is.There are no "free electricity" gimmicks! There's no keeping track of my usage with rates that change at different times of the day or night. It's just an easy-to-understand plan with a low fixed energy charge, every day and every night. It's a real benefit to know exactly what I'm paying for electricity. Plus, their service is great too!

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

No Disconnection Notice

Peter Bell, Houston - 2014-09-24 04:20:08

My services was terminated for one late payment without notice. They either failed to get my check or failed to post it. I received no notice from them, despite the fact that Gexa has my email and phone number. Completely unable to contact customer "service" for over 2 hours. This company had no clue what good customer service is. You are just another deadbeat schlub to them. I am going to pay my termination fee and move on to another company. HEY PUC! Read these comments and do something to hold them accoutable to customers! Change your rules to require companies to give two (2) forms of termination notices. Look at the new Texas Railroad Commission rules for termination of customers for natural gas.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

DISCONNECTION NOTICE??

Not Happy, Houston - 2014-09-23 04:46:23

After reading all the horrendous reviews about customer service for Gexa, I can only add another log to the fire. They disconnected me without notice. I mailed a check for my regular bill, but they failed to post it. I recieved the next month's bill showing a delinquent amount, but I figured the check for ththe prior monthy had crossed in the mail. Apparently that's not enough! Before the next billing cycle was over, the little man with the locks came and shut the power off. Not notice whatsoever. Customer Service is utterly non-existent. Voicemail Hell, with no ability whatsoever to talk to a live person to get power restored. After reading all the reviews, I think it's time to take these bastards to the woodshed and kick their butts out of Texas. Consumers should not have to put up with this. Those reviewers who rate this company highly are in La-la Land. Your turn in the barrel is coming, trust me.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Terrible.

Brad, Pearland - 2014-09-19 08:09:35

I signed up for Gexa energy using one of their extremely low introductory rates off of powertochoose.org. I never received any paper correspondence at all. Never got a bill or even a welcome packet. I went online and signed up for the online account and I did get an email welcoming me to the online account. I was never notified of a bill being ready or due. I had to go online and pay the bill when I thought it was getting close. I checked this month and my rate had tripled. My normally ~$200 bill was closer to $500. I called in to see what the deal was, and was told that they have been sending my bill to the house and I should have checked the bill for the contract expiration date. When I told them I have not received anything from them in the mail at all, the customer service rep told me (without any investigation) that I need to talk to the post office because he was certain they sent them. I guess the post office was selectively removing only the gexa energy correspondence since I get all of my other bills. When I asked to renew and if the rate can be back dated, the rate they gave me was several cents higher than regular rates of most of the other companies. So don't be persuaded by the lower introductory rates, they will silently let your contract expire with no communication what so ever. Their normal rates are considerably higher than most companies which I assume is how they can afford to offer the lowest intro rates. It is also their policy not to back date the renewal. So they lure you in with low rates only to take advantage of you later. My Advice: DO NOT USE GEXA. They do not take care of their existing customers in fact it's my opinion that they are actively trying to take advantage of their customers.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Read All Reviews