Shop for Gexa Energy in ,

  • electricity customers with Gexa Energy can use their online account to pay their bills or set up an auto-draft.
  • Gexa customers in can select from one of their 100% environmentally-friendly green energy plans.
  • Gexa Energy also offers their customers in the chance to stabilize their monthly bills with their Budging Billing program.
  • Gexa Energy gives customers in the chance to earn unlimited airline miles each month. New customers get a miles bonus when they sign up and can earn up to two miles for each dollar they spend on their electric bill each month.

Gexa Energy offers a wide range of different plans to cater to a shopper's individual preferences. They have electricity plans with different contract terms, 100% renewable green energy plans, and month to month plans for customers who don't want to sign a contract. Select from any of the electricity plans below:

Gexa Energy Fixed-Rate Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Every Day | Every Night 12 12

    Sign up for our EveryDay | EveryNight Low Price Plan and Protect Yourself Against "Free Electricity" Gimmicks.

8.9¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Gexa Choice Select 12 12

    No Monthly Service Fees or Base Charges, and a Residential Usage Credit for usage between 1,000 - 2,000 kWh in a billing cycle. Please see the EFL document for full details.

7.5¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Every Day | Every Night 24 24

    Sign up for our EveryDay | EveryNight Low Price Plan and Protect Yourself Against "Free Electricity" Gimmicks.

8.9¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Gexa Choice Select 24 24

    No Monthly Service Fees or Base Charges, and a Residential Usage Credit for usage between 1,000 - 2,000 kWh in a billing cycle. Please see the EFL document for full details.

8.7¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.

Customer Reviews for Gexa Energy

Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Rip off!

Miguel Llamas, Corpus Christi - 2016-02-19 09:34:11

Avoid this company like the plague. They hide their billing totals, lock you into a rate and when you get your bill, you'd swear power is being stolen or you're supplying the neighbors. Their customer service is a total joke. Their so called care representatives want to argue and try to strong arm you like they work for a loan shark. I switched to TXU and let me say night and day difference. I was paying $400-500 in electric for my house (2700 sf) now my bike is $170 highest so far. TXU customer service is top notch, they should put on a clinic for the jokers at Gexa. Can't believe anyone would rate Gexa above a 1. I'd give them zeros if possible.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Gexa is the way to go

Lyn Garrison , Ovilla - 2016-02-05 22:14:45

My electric bills were cut in half. I had no issues with ordering or billing. Because I was so satisfied with my service, there was no reason to contact customer service. My only regret was not accepting a longer period of time for the promotional.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Excellent plan and service

Krishna murthy, Dallas - 2016-01-30 19:47:00

Using from past 6 months and been able to save a lot as their plans are really cheap and they will give $25 credit every month if you use less than 1000 KW. Not even a single problem in last 6 months, haven't even called their customer service till now.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

BILLING ERRORS AND OVERCHARGES!

A Busch, Alvin, TX - 2015-12-16 17:58:09

At the time my contract was up, the bill was lower. The bill remained lower for months and then I received BACK BILLING for hundreds of dollars billed at a rate almost TWICE the ESTABLISHED RATE. When I contacted customer service, the lady stated she couldn’t do anything but would have another representative call me. I waited for days to receive a cryptic email (not the promised call) which did not address the billing errors and the overcharges. I called the number and through two days of both email attempts and phone calls, I was never allowed to talk to a supervisor and only told that a supervisor had been emailed. The exact words of the only representative I was allowed to speak to were that he was “only the messenger”. I was offered a “courtesy” credit of less than half of the overcharges and a contract renewal. Obviously, all of my accounts are now established elsewhere. The unethical practices demonstrated throughout the process included: • CONSISTENT BILLING ERRORS over the period of four months. • The company “correcting” the billing errors at a rate almost TWICE the ESTABLISHED RATE. • NEVER PROVIDED THE NAME AND CONTACT INFORMATION of the OBSCURE “SUPERVISOR” who was the only one who could make decisions. • Brief emails were the norm for attempting to make the situation “go away” rather than a discussion of the company’s errors and an ethical means for correcting those errors. • A representative who was only the “messenger” by his own words, who felt the need to go on a rant about how he was not required to provide me information of what he discussed with his supervisor. • I was offered a SMALL DISCOUNT AS A “COURTESY” WITHOUT ANY STATEMENT OF THE TRUE INHERENT ERRORS COMPLETED OVER A PERIOD OF 4 MONTHS AND WAS TOLD TO PAY THE FULL BILL ANYWAY because that would take weeks. I HIGHLY RECOMMEND AVOIDING THIS COMPANY AT ALL COSTS. I used them for years without a problem; however WHEN THERE IS A PROBLEM, EVEN IF IT IS THEIR FAULT, IT IS UNLIKELY THAT YOU WILL BE ABLE TO SPEAK WITH ANYONE WHO HAS THE CAPACITY TO MAKE A DECISION. There are clearly ONGOING UNETHICAL AND HIGHLY QUESTIONABLE PRACTICES within Gexa operations.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Unethical or Incompetent.

Tim, Fort Worth - 2015-12-09 07:03:01

We were with Gexa four years and repeatedly had problems with budget/leveling billing. They consistently under billed for months and then would raise the monthly rate to an average which was way above what it should have been. I paid Gexa $899.00 for the final bill after switching to Energy Ogre. I filed a complaint with the Texas utility commission about Gexa's practices and I feel that they intentionally let your cumulative bill get high towards the end of your contract in hopes that you will not be able to pay an inflated amount and just stay with them. The end result is an unacceptable practice no matter what one believes was their reasoning.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Read All Reviews