Shop for Gexa Energy in ,

  • Gexa Energy gives customers in the chance to earn unlimited airline miles each month. New customers get a miles bonus when they sign up and can earn up to two miles for each dollar they spend on their electric bill each month.
  • electricity customers with Gexa Energy can use their online account to pay their bills or set up an auto-draft.
  • Gexa customers in can select from one of their 100% environmentally-friendly green energy plans.
  • Gexa Energy also offers their customers in the chance to stabilize their monthly bills with their Budging Billing program.

Gexa Energy offers a wide range of different plans to cater to a shopper's individual preferences. They have electricity plans with different contract terms, 100% renewable green energy plans, and month to month plans for customers who don't want to sign a contract. Select from any of the electricity plans below:

This company is not offering any plans in your area.

Customer Reviews for Gexa Energy

Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

BEWARE!!! DOUBLE MONTHLY BILL SEVERAL TIMES THROUGHOUT THE YEAR

NAY, DALLAS - 2014-06-17 12:21:52

Been with them for several years because of contract. EVERYONE told me that they will rip me off and send me a few bills in the same month and then say you didn't pay! I paid one bill of almost $400 then turned around and got another bill 8 days later for $300 so I cancelled paid in full my FINAL bill then I got ANOTHER final bill again. THIS IS THE WORST ELECTRIC COMPANY EVER!!!!! THEY WLL RIP YOU OFF AND TRY TO TAKE ALL YOUR MONEY.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Been with Gexa for Six Years with NO PROBLEMS - Promo Code 484371

D Mixon, League City, TX - 2014-06-10 12:54:00

Every company will have complaints. Some customers don't read the fine print of contracts, so they get caught unaware when something unexpected comes along. The key to a good customer experience is to be your own best advocate and read everything. Sometimes terms are only mentioned once. If you don't understand something, ask the company and ask someone you trust who knows what's what. We use balance billing. That means we pay the same each month. I have had decreases. I have had increases. But at least I have a set amount to fit into my budget. I know what to expect. That comes from a good relationship with the company...meaning I pay my bills on time (about a week prior to the due date). If you do the same, you will reap the benefit. For full disclosure, all the promo codes you see on these review sites are ones provided specifically for each customer after they have signed up. It is a referral code. It helps me, the customer. It helps you, the future customer. I hope you will accept my honesty about it and use it.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Poor Customer Service

Joe Menton, Arlington, Texas - 2014-06-06 17:09:43

They give you a great introduction rate and when the term is over they want to double the rate. When I called they said there was nothing that they could do that it was the going renewal rate. Then I got a long speech on how their co. is one of the top fortune 500 co. and that they give a lot of better service than the other electric co. out there. All the while the guy wouldn't shut up long enough for me to even say anything. BEWARE! In three months, I had to set up automatic payments twice and it still didn't work, but going online I could pay the bill with the that card and it was in their system. Each time that you visit their web site I had to refresh several times. They don't have good customer service, they have aggravating service.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Does Not Value There Customers

C Perez, Corpus Christi - 2014-06-02 11:01:40

First let me say, it took almost 1 hr. to get in touch with someone at the Custormer Services number listed. Signed on with Gexa inorder to save money. Although, I adjusted my start date for the 1st of the Month, so that bills were due by the 15th, they said it didn't matter. Was charged have a months bill on my first invoice due to AEP's billing cycle. Bill was then due by the 5th of each month. Customer service would not change the due date or cancel the contract so that I could find another provider. The only offer Rose at customer service offered was to input a cancellation date that would leave me without electrical service and would still charge me a cancellation fee.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Billing and Account Management:
Customer Service:
How likely are you to recommend:
Order Experience:
Price, Plans and Promotions:

Worst Experience with Gexa

Michael, Houston,TX - 2014-05-28 14:38:29

I came to know about Gexa through internet. I had really bad experience with this company.They are irresponsible people I have ever seen.If you called to customer service, they will keep you on hold for long time and will come back to us with stupid answers. I am really frustrated with this company and I dont personally recommend this company.

0 of 0 found this useful.


Is this your Company? Respond to this Review
Read All Reviews