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  • Gexa Energy gives customers in the chance to earn unlimited airline miles each month. New customers get a miles bonus when they sign up and can earn up to two miles for each dollar they spend on their electric bill each month.
  • Gexa Energy also offers their customers in the chance to stabilize their monthly bills with their Budging Billing program.
  • electricity customers with Gexa Energy can use their online account to pay their bills or set up an auto-draft.
  • Gexa customers in can select from one of their 100% environmentally-friendly green energy plans.

Gexa Energy offers a wide range of different plans to cater to a shopper's individual preferences. They have electricity plans with different contract terms, 100% renewable green energy plans, and month to month plans for customers who don't want to sign a contract. Select from any of the electricity plans below:

Gexa Energy Fixed-Rate Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Every Day | Every Night 12

    Get a great low price every day, every night, all year round.

9.9¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Gexa Choice 12 12

    Get our lowest fixed price plan available today!

7.8¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.

Customer Reviews for Gexa Energy

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Unless You Enjoy Billing Hassles, Stay Away!

Gordon, Richardson, TX - 2015-04-06 10:11:26

Don't know what is going on with the billing procedures for this company, but I have been a customer for seven months and have had to call Customer Service (and ask for Supervisor Intervention) on four occasions. For some unknown reason, the Auto Payment system is totally FUBAR (look it up.) I've had active working credit cards on file and have even changed preference from Discover to Visa to no avail. Getting a disconnect notice AFTER having successfully paid you bill is somewhat stressful. You might very well be seduced by their low rates, but be forewarned that your experience will (probably) not be unremarkable.

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Stay away

Pamela, Grand Prairie,Texas - 2014-10-27 11:24:18

Really bad experience, I would tell people to leave now, and if you paid a deposit, make sure you deduct it from your final bill because chances are they will take their time refunding your deposit. I was told by one representative to deduct the $175.00 that is there policy for starting service from the final bill. I followed his instructions and received letters from the billing department stating that I had a past due amount of $175.00. how is that possible? They will try and squeeze more money from you, and it seems that no one knows what he or she is talking about. Billing does one thing, and customer service tells you another I suppose. I have received several threatening letters stating that I owe money and I do not. I have always paid my bill in full for the 10 months that I was with this company. I noticed they kept changing rates and would not stand for it any longer so I switched to a different company , and already have saved about $150.00. I would not recommend to a stranger, let alone a friend. They are criminal in my opinion, and should be investigated for harassing customers, and overcharging. This is why government regulation is so necessary!

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Best Electricity Company in Texas

kelly anderson, houston - 2014-10-24 10:16:16

I have been a Gexa Customer over 2 years and have had the best experience! The prices are low and their new Everyday | EveryNight Low Price Plan gives me a great low rate all the time. It's exactly what it says it is.There are no "free electricity" gimmicks! There's no keeping track of my usage with rates that change at different times of the day or night. It's just an easy-to-understand plan with a low fixed energy charge, every day and every night. It's a real benefit to know exactly what I'm paying for electricity. Plus, their service is great too!

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No Disconnection Notice

Peter Bell, Houston - 2014-09-24 04:20:08

My services was terminated for one late payment without notice. They either failed to get my check or failed to post it. I received no notice from them, despite the fact that Gexa has my email and phone number. Completely unable to contact customer "service" for over 2 hours. This company had no clue what good customer service is. You are just another deadbeat schlub to them. I am going to pay my termination fee and move on to another company. HEY PUC! Read these comments and do something to hold them accoutable to customers! Change your rules to require companies to give two (2) forms of termination notices. Look at the new Texas Railroad Commission rules for termination of customers for natural gas.

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DISCONNECTION NOTICE??

Not Happy, Houston - 2014-09-23 04:46:23

After reading all the horrendous reviews about customer service for Gexa, I can only add another log to the fire. They disconnected me without notice. I mailed a check for my regular bill, but they failed to post it. I recieved the next month's bill showing a delinquent amount, but I figured the check for ththe prior monthy had crossed in the mail. Apparently that's not enough! Before the next billing cycle was over, the little man with the locks came and shut the power off. Not notice whatsoever. Customer Service is utterly non-existent. Voicemail Hell, with no ability whatsoever to talk to a live person to get power restored. After reading all the reviews, I think it's time to take these bastards to the woodshed and kick their butts out of Texas. Consumers should not have to put up with this. Those reviewers who rate this company highly are in La-la Land. Your turn in the barrel is coming, trust me.

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