StarTex Power

StarTex Power

StarTex Power is a retail electricity provider that was founded in 2004 to sell retail electricity in the state of Texas. At one point StarTex was one of the fastest growing businesses in Texas and a former winner of the JD Power & Associates award for customer satisfaction in the retail electricity market. In 2011, StarTex Power was acquired by Constellation Energy.

Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

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Worse company

Nancy, Houston - 2014-10-24 14:08:52

Worse company don't try it

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ALEXANDER ROSENTAL, Sugar Land - 2014-10-15 16:24:47

Startex Power FEEDBACK FOR DISTRIBUTION Seldom nowadays I have the well justified opportunity to announce a service company’s exceptional ethical, HONEST, transparent , responsive AND responsible no hidden nothing, business operations practices. Startex is the premiere utility company and should be the standard to which all other not only peer but TV, TE, banks, credit cards and all service companies should shoot for. EXCELLENCE AND AT A GOOD PRICE TOO! LIKE IT SHOULD BE. I highly recommend them, because their quality service will not only serve you well but your quality of life will be that much better not having to deal with all the lousy service companies out there nowadays. http://www.houstonelectricrates.com/608/startex-power-customer-review-ranked-1-by-jd-power-and-associates/ AJR Sugar Land , TX

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Lack of customer convenience!!!

Unhappy User, Dallas - 2014-09-22 15:23:21

I always had difficulty paying my bills due to lack of accessibility. My account was not accessible online to allow me to pay my bill more efficiently, despite my attempts to get this resolved, but it never was. The automated payment system would not recognize my account either, therefore I resorted to having to "hold for the next available customer service specialist" for at least half an hour "due to extremely high call volumes" to make my payments with a customer service representative each month. This was such a terrible experience! "At StarTex Power, customer service is our number one priority." ?? I would highly NOT recommend this company.

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