TriEagle Energy

TriEagle Energy

TriEagle Energy is an electricity company that has specialized in commercial electricity since it's founding in 2002. In 2011, TriEagle expanded into the residential electricity market in Texas as well as the deregulated electricity market in Pennsylvania.

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TriEagle Energy Fixed-Rate Plans

Plan Name Months Features/Promotions/Offers Rate (per kWh)
Eagle 36 36

  • Enjoy price security for 3 full years!
  • No minimum usage charges
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

10.4¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Green Eagle 12 12

  • 100% Renewable Energy
  • Enjoy price security for a full year!
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

9.9¢

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EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract. This plan is made from 100% renewable electricity sources, such as solar or wind power, and is environmentally friendly.
Green Eagle 36 36

  • 100% Renewable Energy
  • Enjoy price security for 3 full years!
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

10.5¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract. This plan is made from 100% renewable electricity sources, such as solar or wind power, and is environmentally friendly.
Eagle 12 12

  • Enjoy price security for a full year!
  • No minimum usage charges
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

9.6¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Eagle 24 24

  • Enjoy price security for 2 full years!
  • No minimum usage charges
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

9.9¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.
Green Eagle 24 24

  • 100% Renewable Energy
  • Enjoy price security for 2 full years!
  • Enjoy FREE weekly usage reports and earn money through demand response opportunities with TriEagle PrimeTime!

10.2¢

Continue »
EFL The electricity facts label for each plan lists in detail the fine print about rates, charges, and other important information. Fixed-Rate Plan: These rate plans will lock in a single, consistent rate for the entire term of a customer's contract.

Customer Reviews for TriEagle Energy

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Customer Service:
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Order Experience:
Price, Plans and Promotions:

No Complaints Here

David, Houston - 2016-03-26 17:34:29

I have used TriEagle for several years now and have no complaints.They send weekly emails with usage and trends compared against local weather, and they also provide plenty of other interesting usage data on their website. I have been a few days late paying my bill a time or two and have never been charged a penalty. The rates are very competitive, especially for consumers with a "lower than average" usage since they don't add more charges and fees if you fall below a minimum usage. They also pass along discounts and coupons for things like LED bulbs and smart thermostats. The only warning is to be sure you either renew or cancel at the end of your term, as the month-to-month plan they roll you into is much higher than average. They send plenty of reminders both via email and snail mail before this happens though.

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DECEITFUL PRACTICES & MISS-INFORMATION

Una Lewis, Houston - 2016-03-03 13:41:12

I called TriEagle 45 days prior to the end of my contract to discuss my renewal and the new rates. I questioned other rates from a few competitors and told the representative that "If I decided to switch to another carrier, how soon can I switch without a penalty?" I was informed that my contract has a 31 day period that allows me to switch WITHOUT PENALTY. My switch date was 25 days prior to the end of my contract. I received my final bill and there is a PENALTY on it. I called TriEagle and asked the same question and I was told again that I have 31 days prior to the end of my contract to switch without penalty. The Representative was also confused as to why I should have to pay a penalty. She spoke with a supervisor and came back to the phone and said "Sorry ma'am but you ONLY have 14 days prior to the end of your contract to switch. I was wrong and the person who told you that a few weeks was wrong also. You have to pay the penalty or switch back to us to meet the 14 day period. I told her that I don't believe that I should have to pay a penalty due to MISS-INFORMATION FROM TRIEAGLE! She said there is nothing she can do and that was that. I'm still waiting for a supervisor to contact me to resolve this.

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Early temination fee bad customer service

Steve Johnson, Fort Worth - 2016-02-18 09:20:49

We sold our house and I called them to put in a close order. All went well with no mention of a termination fee since we were moving to a regulated area and no mention of needing any additional documentation . A week later I get an email telling me they are going to charge me an early termination fee and that I need to call them. Their customer service rep is rude and says I now need to get them a copy of my lease. His supervisor, Curtis, is even worse and there is no concern for the customer or the inconvenience that are now causing Really, what if I moved out of state or country. This is totally uncalled for and is a way for them to sneak in an unexpected charge. Watch this one very carefully. They should have asked for it during the phone conversation and not try to put it in small print in an email that is confirming you closing your account.

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