Ambit Energy offers a lot of incentives to their customers, there is no question about that. They have a rewards program which earns you travel rewards points, a referral program which could earn you free electricity, and even a welcome gift worth a free weekend hotel stay. That is definitely a lot of attractive options. Their rates are about average, and they also have certified green energy plans. On the other hand, they do not have direct online ordering, which is kind of a hassle. Their Public Utilities Commission scorecard shows that they have an average amount of complaints, which is an improvement from a few months ago when their rating was the worst possible.