Cirro energy offers some pretty basic services. They offer fixed rate plans for 6, 12, and 18 months. Their prices are competitive, and they have added some enhancements to their website, such as online ordering and online account management. They have no customer incentive programs, which is a pretty big deficiency in the marketplace of today, in my opinion. Their PUC complaint scorecard is pretty good and has improved over time, so they have a commitment to good customer service