Home > Baytown Electricity Rates


This graph shows the lowest  rates for Baytown
Rates as of 12/10/2018




Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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4Change Energy

Generous Saver 12
12 months

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months




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Reviews from Baytown:


awesome

(5 / 5)

  It was great 

paul from Baytown
April 22nd, 2018

Love this company.

(5 / 5)

  Reasonable rates, long plans, they seems weekly reports on your usage, so no surprises. Autopay available, paperless billing. That's really all I need. Love them. 

Elizabeth Ann from Baytown
October 24th, 2017

Great! Low prices!

(5 / 5)

  Great! Low prices! 

Great! Low prices! from Baytown
March 22nd, 2017

penstar is the best.

(5 / 5)

  I really have to say that I have found the best electric company...I have never had a problem...I just want to say thank y'all for beening so nice and the best ever...I don't never have one bad thing to ever say....I been with this company for over 3 or 4 Years now...and never had one bad experience...thank you penstar...I appreciate all y'all do...and keep up the good job y'all are doing.... 

sonya henderson from Baytown Tx.
October 7th, 2015

no problems here so far.

(5 / 5)

  Been with pennywise for three years, never had a problem with them. Got my 50 off bill as advertised. 

John from Baytown
July 16th, 2015

Gexa was great to me

(5 / 5)

  I joined Gexa last year around this time for their new customer promo of 9.1 cents inclusive of TDU and $4.95 base charge. I loved Gexa. Not a single problem with billing or bill paying. I pay online via Discover card. The only problem I have had was that I had to switch after the promo 12 month contract was over. Their rates jumped .02 and I was getting better promo offers from other companies. After I switched, Gexa cut off my ability to pay my last bill online so I had to mail a check. I was worried about this but after 7 business days, I saw the payment credited since they still allowed me to view my bill online. Customer service is polite and up front about everything. No silly cash back gimmicks, just a low rate. I wish so much that I could have stayed with Gexa since it is so well run but their renewal plans were all too high. I went with Cirro this time for 12 month 9.6 rate. Not as good as I had with Gexa but the best my research could find.  

S Morrow from Baytown
July 4th, 2013

GOOD COMPANY

(4.8 / 5)

  Stream has been good to me. Good rates, kept with there contracted rate, even when rates went sky high after the hurricans. 

Taylor from Baytown
January 12th, 2010

Easy & Competitive

(4.6 / 5)

  Sign-up was very easy, we could actually get a live person on the phone to answer questions. The real test will be upon renewal and whether or not Power Express can continue to be competitive. Renewal pricing is where many providers balk. We hope to be a long term customer. At this point of service, Power Express is customer service oriented and this is a surprise in today's world. 

David & Tammy from Baytown
June 28th, 2017

They have a very lose definition of average billing

(3.2 / 5)

  I used Direct for over a year and never had any issues with them except for with their idea of average billing. They offer average billing, but it is unlike any average billing I have ever experienced, and to this day, when I inquire about how average billing works with potential energy providers, I have never encountered Direct's odd approach to the matter.

Direct Energy doesn't average bill in the sense of keeping your bill around a steady amount and then adjusting it for over or under usage. Direct's average billing bills you exactly what you used that month, so the bill is always a surprise. I spoke to several customer service reps about this issue, and they all seemed confused by my confusion; like average billing meant regular billing. It's really weird.

So if you are okay with your average bill being a mystery surprise each month, go ahead and sign up with Direct. Honestly, it's the only issue I ever had with them, but it was enough to inspire me to switch to another provider. Just my personal preference, though. 

Lori from Baytown
January 27th, 2014

Never sent me a bill, cut off my electricity after admitting it was an error on their part!!!!

(2.8 / 5)

  I signed on with champion last year, no problems until now. I have not received a bill since I moved into my new apartment, I called to check my bill and they said I was late on my payment. I was told they had accidentally starting sending my bills to my e-mail account ( I do not have internet service ) and that my electricity was going to be shut off within 24 hours. As an unemployed father of 4 children under the age of 6, I am unable to pay a $72 bill until next week and they would not allow me a few days to get the money together. Now our electric has been off for 3 days and my children are burning up! I paid a $350 deposit and they shut my electric off for a $72 bill!  

Bradly K. from Baytown
August 9th, 2012

Old Plan Customers don't get perks

(2.6 / 5)

  After 30 yrs. of being a loyal and responsible paying customer....I assumed Reliant was giving
me the best rates possible in order to keep my business. WRONG! They try to offer you another plan which appears to be a lower rate but the surcharges are doubled or tripled. Read the fine print before signing up on a plan. Do the math ,,,,,there's other providers offering cheaper rates, no base pay, cheaper energy rates, and cheaper delivery charges. If the plan is vague and doesn't spell out an example of what your monthly charge will be with an itemized list of ALL the charges which are added on.....they are hiding something. 

Pam from Baytown
December 10th, 2012

Terrible on many levels

(1.4 / 5)

  Our bill usually runs 400-600 month. Thats a lot. But this past months bill was 809.00....WTH thats patently improbable. Its just my husband and I. And we are fiercely diligent in using the least electricity possible. Rarely turn the AC on. Dryer broke 2 months ago and we will not be replacing. We use clothes lines now. Unplugged a 2nd refridgerator. Weve had an above ground 24 round pool for years. Husband maintains it and turn pump off regularly. Hes semi retired and Im disbabled. We spend mist of the time on the patio by the pool because the breezes keep us cool.
Know what we did today? We had a last minute garage sale so we could eat this week. Im not kidding. We also needed to fill gas. The 200 above normal bill has made it a difficult week. So while my husband is manning the garage salad duties, Im spending a beautiful afternoon researching other power companies and plans and reading reviews. Because come Monday morning I absolutely will ne changing electric companies. The companies should do more than provide power. Maybe show concern. Like: Hello Customer, were concerned about an unusually high bill you just received. Please call 800..,well figure this out. Absolutely despicable. And I plan on highly discouraging anyone I can from using reliant. Starting with a Facebook post of the bill. Almost forgot. When I called customer service today to ask for a few faux extension to pay the bill ( first time ever asking for one on 35 yrs ) she said balance was zero. So reliant already got their grubby hands on my $ and its on hold. So now its gonna to hit my account and theres not enough in there. Ill get rebilled with late fee. She didnt have any idea how to help me. Useless  

Will Never Use or Recommend Reliant Again. Despicable. from Baytown
June 30th, 2018

Lies and Worse Communication Skills

(1.4 / 5)

  I have been with Stream for many years and just recently I have been having problems with them. I got a bill with a $50 service call that I NEVER MADE and when I called them about it they told me to take it up with Centerpoint cause it was their charge. I called Centerpoint and they told me they would investigate the charge and to have Stream call them. I called Stream and they won't call Centerpoint, Centerpoint has to call them. This was an ongoing fight for over a MONTH! I told Stream I was NOT paying that fee and they threatened to shut off my power. Centerpoint finished their investigation and I did not owe the $50, but Stream was still telling me I owed it. I contacted Centerpoint in a nervous breakdown and told them what was going on, my husband was on the phone with Stream and the lady at Centerpoint ask me to put Stream on speaker so they could talk. Stream was even uncooperative with Centerpoint! The place THEY do business with. Centerpoint told them that it was THEIR responsibility to their customers to contact them with these matters and Stream said "no it isn't." So, they were going to shut my power off before even contacting Centerpoint to see if I owed the money. And I didn't! I have a contract still with them, but after this experience, I am leaving! I am sure this matter isn't over and now I am going to have to deal with them charging me a late fee on money I didn't even owe. Centerpoint even told me to turn them into TCU, and they are also investigating this matter with Stream. If you are looking for a company that has good communication skills, look elsewhere. I have a feeling this place won't be in business long. Especially with all the evidence I have against them on how they treated me. Oh, and the lie I forgot to mention. They tried to say the $50 I owed was part of the electric bill. I was smart to keep the bill, because that was the proof! Centerpoint was on the phone and was witness to the lie. After I told Stream I was looking at the old bill that said $50 service call and that was what I deducted from my bill they knew they were busted. Alot of crappy stuff I have been through these last couple of months. And like I said, I am sure it isn't over. 

Kimberly from Baytown
March 1st, 2013

Bad years ago, just as bad now

(1.2 / 5)

  I had TXU several years ago when I lived in Austin, TX. I had a very bad experience with them where they cut off my power for three days after refusing to extend the due date of my bill a few days until I got paid. TXU does not let you call in and extend your due date all willy-nilly, you have to be APPROVED for an extension, and if you aren't, well, nuts to you. It was the middle of August, with temperatures of 90+ degrees and I was without power for three miserable days until I got paid.

Fast-forward to current times. Like an idiot, I decided to give TXU another chance, mostly because their 100% renewable energy rates were so attractive. So I signed up with them for the duration of my lease, 1 year. Yeah, I know. Stupid. Anyway, after several issues with billing and attempting to understand the fast-speaking foreign customer service reps, I decided I was done with TXU and switched to another service. I don't care about the contract, and think of me what you will, but I was done.

Today, a delinquent bill collector called me and threatened me with "forwarding my delinquent bill to my new energy provider so it would be on my new bill", I couldn't help but laugh in his ear. Really, TXU? What liars. I went onto TXU's live chat feature and have in writing, the confirmation that this isn't true, possible, and definitely not legal. Thank you, live chat, for providing me with evidence if I ever should need it.

I am so glad I ditched these stupid, lying scumbags, contract be darned. Stay away from TXU. 

Lori from Baytown
January 27th, 2014

BALANCED BILLING NIGHTMARE

(1.1 / 5)

  DOING BUSINESS WITH TXU FOR NO. OF YRS NOW
MY IDEA OF BALANCED BILLING IS PAY SAME AMOUNT FOR 11 MONTHS THEN ADJUST..THEN ONE CAN PLAN THEIR BUDGET ITEM...HAVE EXPERIENCED MONTHS NO AUTO PAY TAKEN OUT FOLLOWED BY TWO PAYMENTS THE NEXT MONTH.......WOULD SWITCH IN HEARTBEAT BUT I DONT WANT TO PAY TXU FOR LEAVING THEM
IM GETTING TIRED OF THEIR EXCUSE THAT THE SYSTEM IS CHANGING..GIVE ME A BREAK 

WILL from Baytown
November 26th, 2009

WORST CUSTOMER SERVICE EVER

(1 / 5)

  I chose these guys as my energy provider HUGE MISTAKE!!! Ive spent several hours on the phone with them nothing but the run around! Gave them my order and money on Monday and here it is a week later still no power! Moved into my new place with no power! Nothing but lies and deceit Ive asked for a refund and they refuse to give it to me! DO NOT CHOOSE JUST ENERGY THEY ARE THE WORST!!! 

DO NOT USE JUST ENERGY!!!!! from Baytown
October 16th, 2017

Scammers

(1 / 5)

  They came knocking on my door and told me my bill would be half of what I was paying, which was $220. As soon as I signed I received a bill for 7 days $76.00!
That is crazy. I paid it and received another bill of $448! Before I could pay that another bill was generated for another $4??.??!! That was it for me. I switched back to the light company I was using and right away received a bill from Just Energy for over $1K!! I have onlybeen with them less than two months. SCAMMERS. DO NOT USE THEM. 

Do Not Trust Just Energy from Baytown
September 23rd, 2017

Don't use this company (rip off)

(1 / 5)

  The tier system is a scam .079 per kilowatt sounds good until you go over by one kilowatt then your bill doubles. So I switched and had a $120 cancellation fee which I new was gonna happen and was okay with just to keep from getting screwed in the future. So my last bill was for only 6 days of service and was still $79 like as if I had been with them the whole month. 

Justin Taylor from Baytown
May 9th, 2017

Misleading Advertisement on Power To Choose Website

(1 / 5)

  For many years I have always relied on the Power to Choose website to shop for electric providers. I have never had any problems until I signed up with Infinity. This is the only company who misleads customers to believe they are paying 6 cents for usage when really its over 12 cents per kWh (stated in the fine print). Other electric providers are straightforward in their pricing on the website. Basically, the price they advertise is what CenterPoint Energy charges them for distribution, not what you the consumer pays. When I received my first bill, this is when I realized how I was being charged. My bill was not high because I qualified for the $100 credit, but I knew that if I didnt switch soon my bills would be astronomical. I chose to take the $150 cancellation penalty. This company should revaluate how they advertise because they are losing good customers. I my opinion, they are trying to be deceiving on purpose to lure customers in and then overcharge them excessively.  

Jody from Baytown
April 15th, 2016

horrible

(1 / 5)

  if i could give a 0 out of 10 i would... every time i go to my local grocery store i have to run to get away from them trying to sell me service at the entrance. my kids are both in the basket screaming one day and this lady will not leave me alone. my service with txu is about to run out so i figured id go check it out. i asked for a pamplet to look them up online as i didnt have time to fill out the form she showed me because my kids were having a fit but she refused to give me the pamplet. she then asked my name and started filling out the form with my name even though i told her i didnt want to. so she gets to the part where they ask for your social and i refused. she got pretty aggravated with me when i kept refusing because i knew that she was filling out an application or else she wouldnt need my social. i kept refusing and she was getting more mad. finally she left me alone and gave me a slip showing what i filled out and i left... a few weeks later i get a denial letter in the mail stating that they needed more info from me to complete my application -_- ... not to mention i have been with txu for a year paying .8 per kw and green mountain was .10 per kw and the price wasnt locked in for any amount of time. she had even set up a switch date to switch over my service without my permission. they are a scam and next time i go by the table and she tries to flag me down im going to be rude and keep walking.  

lindsey from Baytown
May 25th, 2013

Updated: 12-14-2018
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