Home > Bedford Electricity Rates


This graph shows the lowest  rates for Bedford
Rates as of 12/3/2018




Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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4Change Energy

Generous Saver 12
12 months

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months

/ kWh
@ 1,000 kWh / month
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Green Mountain Energy

Pollution Free e-Plus 12
12 months




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Reviews from Bedford:


Cost reduction.

(5 / 5)

  My cost have been greatly reduced. No service issues, great customer service. Minimum reduction of $110.00 per month. Some months much more. 

R D Herbold from Bedford
October 31st, 2018

Best Price, Great Service

(5 / 5)

  Reliant had the best month-to-month pricing I could find at the time, which seemed too good to be true, so I expected the rate to jump up the following month. So far with the second month, there has been no increase. I also really like the monthly estimated cost and energy use notifications as well as the website itself, which is very good in my opinion. 

Jerrell from Bedford
September 10th, 2018

Discount Power is GREAT !!

(5 / 5)

  I signed up for the 2 year Discount Power saver - no gimmicks option with a $ .0681 per kwh fixed rate charge. which included Oncor delivery charges, in January 2016. I cancelled a contract with Reliant that was averaging 12 cents per kwh overall including Oncor and paid a cancellation fee to boot. I also signed up for direct billing to my credit card each month to avoid paying more and to eliminate any/all contingencies such as late payments etc. To date thru 5/1/16 I have saved over $230 bucks over what I would have paid Reliant and I'm under contract for 2 full years so I expect to save close to $2000 or more thru the contract period especially when it gets hot and usage is 1500kwhs or more. I CHALLENGE anyone to find a cheaper fixed rate anywhere. Do your homework thru powertochoose.org and check out the savings, BUT read the fine print. Get a FIXED no gimmicks rate that applies to any/all usage hours so you are not blindsided. . Pay your bill on time and avoid costly charges. I read all these negative reviews and they do Discount Power a disservice. My experience has been absolutely fantastic and I save , save and save.......I could not be happier. Feel free to contact me and discuss !! 

Wally Dering from Bedford
May 4th, 2016

Very good

(4.8 / 5)

  I've had YEP for about four years. Except for the fact that they terminated their 1/2 cent discount for credit card paying, they've been very good. Good rates, too. 

George Cortes from Bedford
June 8th, 2014

Great!

(4.4 / 5)

  When we signed up, StarTex had very competitive rates. I like being able to pay online (and not pay a fee), and I also like not being required to pay by automatic draft. We have never had a problem with service. In fact, the only problem I have ever had was that my initial request for e-billing apparently didn't go through; luckily I caught it before the due date of our next bill so we didn't get a late fee. My sister also signed up for StarTex on my recommendation when she moved.
Now that we are looking at renewal, a few other companies appear to have better rates. However, StarTex's minimum usage requirements and base charges if you don't meet the minimum are much lower than everyone else's so I will be crunching some numbers before I make my decision. Overall we have been very happy with StarTex. 

S. Brown from Bedford
May 30th, 2018

Great!

(4.4 / 5)

  When we signed up, StarTex had very competitive rates. I like being able to pay online (and not pay a fee), and I also like not being required to pay by automatic draft. We have never had a problem with service. In fact, the only problem I have ever had was that my initial request for e-billing apparently didn't go through; luckily I caught it before the due date of our next bill so we didn't get a late fee. My sister also signed up for StarTex on my recommendation when she moved.
Now that we are looking at renewal, a few other companies appear to have better rates. However, StarTex's minimum usage requirements and base charges if you don't meet the minimum are much lower than everyone else's so I will be crunching some numbers before I make my decision. Overall we have been very happy with StarTex. 

S. Brown from Bedford
June 4th, 2012

Great experience for 2 years

(4.4 / 5)

  I have been a Kinetic customer for 2 years and had a good experience with them, but I am up for renewal and am moving to another company with lower rates and no $15.00 penalty charge on months I don't use 1000kWh. 

Linda from Bedford
September 9th, 2011

StarTex Turns off Online Account Management

(3.8 / 5)

  StarTex has a strange policy of turning off the online account management if you do not pay your bill in time. It seems to me that during these times, the online account management tool should be more helpful. Turning it off when you are needing to pay your bill seems contrary to good logic. 

Jason from Bedford
May 30th, 2018

StarTex Turns off Online Account Management

(3.8 / 5)

  StarTex has a strange policy of turning off the online account management if you do not pay your bill in time. It seems to me that during these times, the online account management tool should be more helpful. Turning it off when you are needing to pay your bill seems contrary to good logic. 

Jason from Bedford
November 1st, 2011

YEP Opinion

(3.8 / 5)

  Easy sign up and good rate. Short wait for customer service reps. 

Bo from Bedford
May 12th, 2009

So-so

(3.4 / 5)

  I am not impressed yet. 

Bob from Bedford
May 30th, 2018

So-so

(3.4 / 5)

  I am not impressed yet. 

Bob from Bedford
March 6th, 2018

Good service and access but too expensive

(3.4 / 5)

  After 2 years on the TXU Choice 24 plan I am choosing to reduce my costs. TXU does return to the community and that is admirable. Sorry they haven't made it more affordable to keep my business. Farewell. 

Mike from Bedford
April 11th, 2012

4Change Energy

(2.2 / 5)

  I signed up for because the rates were good. Unfortunately this company has issues processing payments in a timely manner (10-14 days) with electronic bank payments. I ended up with pink disconnection notices and would call, only to be told they are just behind in processing. Not worth the hassle!!!!! 

4 change - need a change! from Bedford
December 6th, 2016

Billing Department is horrible & rude!

(1.8 / 5)

  Give me a break ... I've had two billing issues now, two months in a row. The first one involved Direct Energy crediting me three times for the amount of my bill - twice on the due date, once the day after the due date - and then reversing the first two payments, leaving me with the payment they credited one day late. I double-checked with my bank, and they only paid one time, so this whole "one day late" was completely Direct Energy's fault, and to top it off, they had the audacity to charge me a late fee. I called and was told they would forward my request for that late fee to be removed, which it subsequently was. This month, I called and made my payment over the phone, several hours before the cut-off for it to be credited that same day (the due date) ... and guess what, but they didn't credit my payment until the next day ... another late fee! When I called, I was told by their billing dept that I needed to pay earlier in the day (that would mean earlier than Direct Energy's phone system says it needs to be paid by???) to be credited that same day. When I explained that I called in plenty of time, she proceeded to explain time zones and that it can be difficult when people live in different time zones ... since I live in Texas and therefore in the CT, and the cut-off time was listed specifically for the CT zone, that didn't wash. It was at this point that I was scolded by this woman for always making my payment one minute before the deadline every month (can't control when they put through a payment from my bank's WebBillPay ... and it is still before the deadline, right?), and she stated she could not understand why I would call "every month" to find out if there was a late payment. That ticked me off, because I have only called twice, both for billing errors on Direct Energy's side! She then stated that she had never seen the kind of errors I was bringing to her attention ... as if this was all somehow my fault, or maybe it's just me being annoying because I don't want to pay a late fee for payments that aren't late??? The call ended when I told her that there is obviously a glitch in their system, that I was the unhappy recipient of their glitch, and that instead of telling the customer to "pay earlier in the day" that it might be better to instead look at why these billing issues occurred in the first place. There was silence, followed by this person telling me that she had made a note of my comments in my file ... I'll bet! And guess what? Since my contact expires shortly, I have made a note of her comments as well and will not be renewing my contract with Direct Energy, because nothing is achieved by blaming the customer for billing and accounting errors, other than to piss off the customer! 

Laura S. from Bedford
January 30th, 2013

Lost customer forever

(1.6 / 5)

  Decent prices but Gexa is definitely NOT in the business for the people. Any kind of service industry should accompany its clients needs. Not the case for Gexa. They have lost a customer for life! 

Your lost customer from Bedford
June 22nd, 2017

WORST CUSTOMER SERVICE EVER!!

(1.6 / 5)

  I'VE HAD SERVICE WITH AMBIT FOR ABOUT 3 YEARS NOW AND HAVE ALWAYS HAD ISSUES WITH THEIR POOR CUSTOMER SERVICE BUT THIS TIME WAS THE WORST. MY SERVICE WAS DISCONNECTED WITH NO NOTICE SO I TRIED CALLING THIS MORNING AND EITHER IT WOULD RING ONCE AND THE MESSAGE I WOULD GET SAID "PLEASE HOLD" AND THEN IT WOULD HANG UP OR I WOULD GET THE AUTOMATED SERVICE AND FOLLOW ALL THE PROMPTS AND IT WOULD EITHER DO NOTHING OR HAVE ME ON HOLD FOR 10 MINUTES AND THEN HANG UP. FINALLY 3 HOURS LATER WHEN THE AUTOMATED MESSAGE CAME ON I DID NOT FOLLOW THE PROMPTS AND JUST SAT ON THE LINE EVEN AFTER THE MESSAGE WOULD REPEAT THE PROMPTS AND IT EVENTUALLY CONNECTED ME TO A REPRESENTATIVE WHO WAS ALREADY IN A HORRIBLE MOOD AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO AND COULD NOT EVEN GIVE ME A WINDOW AS TO WHEN MY ELECTRICITY WOULD BE TURNED BACK ON. I WILL BE SWITCHING SERVICE PROVIDERS FOR SURE AFTER DEALING WITH THEM THIS MORNING!  

A from BEDFORD
October 1st, 2012

NO INTEREST IN KEEPING CUSTOMER

(1.6 / 5)

  WOULD NOT WORK WITH ME TO GET A LOWER RATE AS I WAS TRAPPED IN CONTRACT WITH NO FLEXIBILITY. SERVICE REP NOR SUPERVISOR WOULD NOT LET ME SPEAK TO THE RETENTION DEPT TO KEEP ME AS A CUSTOMER. PAYMENT SITE DOWN MANY TIMES. 

BONNIE from BEDFORD
October 25th, 2010

Horrible Customer Service

(1.4 / 5)

  They changed me from a competitive rate to an almost double rate without warning stating that my plan was now a flexible plan and the rates of electricity were higher, while still offering a much lower rate on a flexible rate plan on their website. I ran into some financial problems and called to see if some arrangements could be made and they were extremely unhelpful and unsympathetic even though I had been an on time paying customer for years. I have had it, and am switching services and so they sent me a final bill for January that is over $200 dollars higher than my December bill, and I wasn't even home most of January. DO NOT CHOOSE THIS COMPANY! 

Ken Shelton from Bedford
February 5th, 2015

Bait and Nothing

(1.4 / 5)

  I've never received the bill credits of $50 for paying my bill on time and $25 for signing for a second year. I believed these to be real dollar credits. When I finally got through to Customer Service after interminable waits, I was told it was $50 for a Resturant.com card and it would take 4-6 weeks to receive. Well, six weeks later and still nothing. This does not surprise me. New renewal this year. 

Elizabeth from Bedford
March 31st, 2014

Updated: 12-05-2018
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