I ran across a great article from the Houston Business Journal the other day, and I want to talk about a few quick points mentioned in the article that I found interesting. In short, Texans are unhappier with their electric companies than they were just a few years ago.
The article is based on the results of the recently released JD Power and Associates report on Texas electricity companies, which is a good, unbiased survey. Although it should be noted that not every company IS ranked by the survey, so keep that in mind as well. Anyway, the results gave the top stop to StarTex Power, followed by Green Mountain and Amigo Energy. This is all well and good, but I had some other interesting take-aways from the article.
Namely, that 1/3 of all currently electricity customers won’t stay with their current electricity provider. Thats a huge number, and personally, I think it makes it all the more important that people make a smart evaluation of their options before selecting their next electricity company. Which is exactly the purpose of my companion website, www.TexasElectricityRatings.com. The survey also mentioned (likely because of the pricing fluctuations) that customers with fixed rate plans are more content than customers with variable rate plans. It’s a good article, everyone should give it a read.