Champion Energy Wins 6th J.D. Power Award

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Consumer Advocacy, Deregulated Electricity, Green Mountain Energy, Provider Spotlight, TER News, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Champion Energy has won yet another J.D. Power award for customer satisfaction, showing once again that they are at the pinnacle of Texas electricity companies. This is the second consecutive year they have won the award, and the 6th time in 7 years. That is pretty staggering. But it also goes to show you that […]

Champion Energy Launches Customer Usage Emails

Posted on 1 CommentPosted in Champion Energy, Customer Service, Provider Spotlight, Texas Electricity

Champion Energy announced yesterday that they are going to start offering Smart Track emails. Smart Track emails are weekly letters from Champion to their customers with smart meters which will feature usage data that shows how much electricity they’re using each day. The idea is to be able to see how customer usage behavior will […]

Texas Electricity Ratings Updates Rankings on 2/22/12

Posted on 1 CommentPosted in Deregulated Electricity, Provider Spotlight, TER News, Texas Deregulated Electricity, Texas Electricity

I just wanted to make a quick post alerting everyone that I’ve re-calculated the rankings on my website, Texas Electricity Ratings. The rankings are compiled using a number of independent sources including current electric rates, the most recent PUC complaint statistics, Better Business Bureau rankings, the customer reviews submitted through the website, and more.

PUC Hammers Texas Electricity Company

Posted on 2 CommentsPosted in Provider Spotlight, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

The PUC (Public Utilities Commission) receives a lot of heat from Texans, oftentimes undeserved. One of the many responsibilities of the PUC is to act on behalf of Texans when it comes to making sure they aren’t being exploited by electricity companies. Now, when electric rates go up because people don’t read their terms of […]

Texas Electricity, AEP Texas and the Rules of Deregulation – Part 2

Posted on 3 CommentsPosted in Centerpoint, ONCOR, Provider Spotlight, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

So if you’ve read part one of my look into AEP’s application to sell retail electricity, you have an understanding of the rules that separate TDUs and REPs, as well as AEP’s place in the Texas electricity market. Now it is time to highlight why what AEP is doing is problematic for consumers. Lets jump […]

Texas Electricity Provider Spotlight: TXU Energy

Posted on 1 CommentPosted in Centerpoint, Provider Spotlight, TER News, TXU Energy

I’ve been intending to do a Provider Spotlight section for Texas electricity for awhile, but this weekend I saw something that inspired me to start writing. My intention for these provider spotlight segments is to break down individual electricity providers in more detail so people can learn about the individual companies offering them electricity service […]

TER Updates Rankings: Champion Energy is the new #1

Posted on Leave a commentPosted in Champion Energy, Provider Spotlight, TER News, Texas Electricity News

With Labor Day weekend signaling the end of the summer, Texas Electricity Ratings has updated their provider rankings to take a fresh look at the different electricity companies in the Texas electricity marketplace. And with the new rankings, comes a new top provider, and that is Champion Energy. The big winner of the new updated […]

Champion Energy Wins JD Power Award

Posted on Leave a commentPosted in Champion Energy, Provider Spotlight, TER News, Texas Electricity News

Champion Energy has won the 2010 JD Power & Associates award for the best retail electricity provider in the in the state of Texas. JD Powers & Associates is an independent marketing firm that conducts unbiased surveys about things such as customer satisfaction, buyer behavior, and product quality. They have surveys and rankings for the […]