PUC Rules Electric Companies Can’t Alter Fixed Price Rates

Posted on 1 CommentPosted in Ambit Energy, Deregulated Electricity, Fixed Rates, PUC/ERCOT, Texas Electricity, Texas Electricity News

After the PUC voted to raise the market cape earlier this summer (with more cap raises coming in upcoming years), there were a lot of concerns about whether or not Texas electricity companies would alter the rates of their fixed rate electricity plans because of increased costs on their end. This was a controversial concept, […]

PUC Looking to Revise Financial Requirements for REPs

Posted on Leave a commentPosted in Amigo Energy, Consumer Advocacy, First Choice Power, PUC/ERCOT, StarTex Power, Tara Energy, Texas Electricity, Texas Electricity News

This news is a bit old, but it is worth a quick mention. Per Paul Ring, at Energy Choice Matters, the PUC is looking to reexamine and likely revise the financial qualifications it takes for REPs to be certified to sell electricity in the state of Texas. This is a direct result of the PUC […]

PUC Complaint Summary & Scorecard Need Some Work

Posted on 2 CommentsPosted in PUC/ERCOT, TER News, Texas Electricity, Texas Electricity News

The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in Texas since we first began the site back in 2009. After all, the Public Utilities Commission’s own view of different electricity companies was a logical voice to include when trying to create a […]

Texas Electricity Ratings: Rankings Update: 10/16/2012

Posted on Leave a commentPosted in Amigo Energy, Bounce Energy, Champion Energy, Deregulated Electricity, Direct Energy, Gexa Energy, Green Mountain Energy, StarTex Power, Tara Energy, TER News, Texas Electricity, Texas Electricity News, Texas Power

Summer has passed and we’ve had several events that have influenced some of the ways we rank providers at Texas Electricity Ratings, including rate changes as well as the releasing of the latest JD Power & Associates survey of Texas electricity providers, among others. And surprisingly enough,

PUC Denies AEP to Sell Electricity in Texas as “AEP Retail Energy.”

Posted on Leave a commentPosted in AEP Retail Energy, PUC/ERCOT, Texas Electricity News

In what I consider great news, and despite an earlier ruling by a Texas judge, last week the PUC voted 2-1 to forbid AEP from using the name “AEP Retail Energy” to sell electricity in the state of Texas. I wrote extensively about what I saw as the dangers of selling Texas electricity under the […]

Texas Electricity Customer Satisfaction Tops in JD Power Survey

Posted on 1 CommentPosted in Deregulated Electricity, Texas Electricity, Texas Electricity News

As I wrote about yesterday, JD Power & Associates released their 2012 survey of Customer Satisfaction for the Texas electricity market. I’ve already written about the specific results and the electricity providers that excelled in the survey. Today I want to take a look at another segment of information that was released in the survey: […]

Champion Energy Wins 3rd Straight JD Power & Associates Award

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Reliant Energy, StarTex Power, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, TXU Energy

Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third consecutive ear that Champion Energy has won the award, which is an outstanding achievement and really demonstrates their commitment to customer service and satisfaction. Champion Energy is the first electricity provider […]