Texas Electricity Ratings: Rankings Update: 6/17/2013

Posted on 5 CommentsPosted in Amigo Energy, Bounce Energy, Champion Energy, Direct Energy, Gexa Energy, Green Mountain Energy, Reliant Energy, TER News, Texas Electricity, Texas Electricity News, TXU Energy

Now that Summer is in full swing, with higher electricity rates hitting the market and several months of new customer reviews in the system, it is once again time to update the Texas Electricity Ratings company rankings and see how providers stack up. Unsurprisingly many established providers lost points this time around with the higher market […]

Champion Energy Launches Customer Usage Emails

Posted on 1 CommentPosted in Champion Energy, Customer Service, Provider Spotlight, Texas Electricity

Champion Energy announced yesterday that they are going to start offering Smart Track emails. Smart Track emails are weekly letters from Champion to their customers with smart meters which will feature usage data that shows how much electricity they’re using each day. The idea is to be able to see how customer usage behavior will […]

Texas Electricity Ratings: Rankings Update 2/19/13

Posted on 1 CommentPosted in Amigo Energy, Bounce Energy, Champion Energy, Consumer Advocacy, Deregulated Electricity, Gexa Energy, Green Mountain Energy, Reliant Energy, StarTex Power, Tara Energy, TER News, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, Texas Power, TXU Energy

We’re well into the new year, and it is time for a new update of our rankings here at Texas Electricity Ratings. We’ve had rate changes now that companies are preparing to move back into summer rates, and there’s also been another round of customer reviews that I’ve entered into my system. So with that […]

Texas Electricity Ratings: Rankings Update: 10/16/2012

Posted on Leave a commentPosted in Amigo Energy, Bounce Energy, Champion Energy, Deregulated Electricity, Direct Energy, Gexa Energy, Green Mountain Energy, StarTex Power, Tara Energy, TER News, Texas Electricity, Texas Electricity News, Texas Power

Summer has passed and we’ve had several events that have influenced some of the ways we rank providers at Texas Electricity Ratings, including rate changes as well as the releasing of the latest JD Power & Associates survey of Texas electricity providers, among others. And surprisingly enough,

Champion Energy Wins 3rd Straight JD Power & Associates Award

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Reliant Energy, StarTex Power, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, TXU Energy

Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third consecutive ear that Champion Energy has won the award, which is an outstanding achievement and really demonstrates their commitment to customer service and satisfaction. Champion Energy is the first electricity provider […]

Texas Electricity Ratings Updates Rankings: May 8th 2012

Posted on 5 CommentsPosted in Amigo Energy, Bounce Energy, Champion Energy, Direct Energy, Gexa Energy, Spark Energy, StarTex Power, Tara Energy, TER News, Texas Electricity News, TXU Energy

Everyone, I’ve been talking about updating the rankings for the past week or so, but we’ve been very busy getting the new Texas Electricity Ratings website launched and live. However, now that we’ve completed that, it is time to focus on the site’s core responsibility: Ranking Texas Electricity Providers and helping customers shop for electricity plans. We’ve […]

Texas Electricity, AEP Texas and the Rules of Deregulation – Part 4

Posted on 1 CommentPosted in Centerpoint, Deregulated Electricity, ONCOR, PUC/ERCOT, Reliant Energy, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, TXU Energy

What does AEP Stand to Gain and Who is Opposed? It is easy to understand why AEP is so determined to sell Texas electricity under the AEP brand name. As we have already examined in part 2 and part 3 of my series on this topic, their brand awareness is off the charts. They would […]

Indexed Plans Explained

Posted on 2 CommentsPosted in Champion Energy, PUC/ERCOT, TER News, Texas Electricity News, Trends, TXU Energy, Variable Rates

Indexed Plans have always been a quiet, and rarely understood part of the Texas electricity market. They’ve been present on the market for a couple years now, but for the most part have been sitting in the background behind Fixed Rate Electricity Plans and Variable Rate Electricity Plans. Recently, however, that has changed. For starters, […]

2011 JD Power & Associates Poll Released: Champion Energy #1 Again

Posted on 5 CommentsPosted in Amigo Energy, Bounce Energy, Champion Energy, Direct Energy, Dynowatt, Fixed Rates, Gexa Energy, Green Mountain Energy, Reliant Energy, Spark Energy, StarTex Power, TER News, Texas Electricity News, TXU Energy, Variable Rates

The JD Power & Associates group has released their most recent survey of the deregulated electricity providers operating in Texas. In their own words: The study, now in its fourth year, measures customer satisfaction with retail electric utility providers in Texas by examining four key factors (listed in order of importance): price; billing and payment; […]

Texas Electricity: Minimum Usage Charges

Posted on 33 CommentsPosted in Ambit Energy, Amigo Energy, Bounce Energy, Centerpoint, Champion Energy, Cirro, Direct Energy, Dynowatt, First Choice Power, Gexa Energy, Green Mountain Energy, Kinetic Energy, Mega Energy, MX Energy, Reliant Energy, Southwest Power & Light, Spark Energy, StarTex Power, Stream Energy, Tara Energy, Texas Power, TXU Energy

Earlier this week, I got an email from a Texas Electricity Ratings reader, suggesting I write an article about Minimum Usage charges. We’ve discussed Minimum Usage charges in the past here, but to clear things up, in short, they’re additional charges that are tacked onto a person’s bill if they use less than a certain […]