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Green Mountain Energy has nabbed the top score in the J.D. Power & Associates annual customer satisfaction survey for Texas electricity! Congratulations Green Mountain! This is the first time in 4 years a company has beat out Champion Energy Services for the top spot in the survey. Additionally, the survey also shows that customer satisfaction […]
In what is increasingly looking like a foregone conclusion, Champion Energy has ranked in the top spot of the 2013 J.D. Power & Associates survey for Texas electricity customer satisfaction. This marks the fourth straight year that Champion Energy has won the coveted award. Last summer marked them as the first three-time winner of the […]
Summer has passed and we’ve had several events that have influenced some of the ways we rank providers at Texas Electricity Ratings, including rate changes as well as the releasing of the latest JD Power & Associates survey of Texas electricity providers, among others. And surprisingly enough,
I’ve linked dozens of articles over the years from the always excellent Paul Ring, over at Energy Choice Matters. Earlier this week, he published another great article where he spoke with several executives at NRG Energy, the company that owns Reliant Energy, Green Mountain Energy, Pennywise Power, and Energy Plus. What was most interesting about […]
The JD Power & Associates group has released their most recent survey of the deregulated electricity providers operating in Texas. In their own words: The study, now in its fourth year, measures customer satisfaction with retail electric utility providers in Texas by examining four key factors (listed in order of importance): price; billing and payment; […]