Texas Electricity Complaints Continue to Decline

Posted on Leave a commentPosted in Consumer Advocacy, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

Customer complaints in the Texas electricity market have declined for the fourth straight year, as reported by multiple news outlets including the Ft. Worth Star-Telegram. Complaints are once again the lowest since deregulation began in 2002. Naturally, Recharge Texas (TCAP) once again continued to further their agenda by pointing out there were less complaints during Read More

Excellent Op-Ed Against a Capacity Electricity Market in Texas

Posted on Leave a commentPosted in Consumer Advocacy, Texas Electricity, Texas Electricity News

The debate for Capacity Markets in the Texas electricity space is fixing to heat up. I stumbled across this excellent article about the fallacies driving the debate for introducing a capacity market in the state of Texas. It’s rare that I just cut and paste an entire article in this blog space, but I thought Read More

More on Texas Electricity & Capacity Markets

Posted on 1 CommentPosted in PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

The debate over capacity markets and whether or not they will become a model for Texas electricity continues to rage. I’ve already given you my thoughts on a Capacity market in my primer on the subject. But more information from all sides continues to blast out from all interested parties. First was the release of Read More

Champion Energy Wins Staggering 4th Straight J.D. Power Award

Posted on Leave a commentPosted in Bounce Energy, Brilliant Energy, Champion Energy, Consumer Advocacy, Customer Service, Green Mountain Energy, StarTex Power, Texas Electricity, Texas Electricity News

In what is increasingly looking like a foregone conclusion, Champion Energy has ranked in the top spot of the 2013 J.D. Power & Associates survey for Texas electricity customer satisfaction. This marks the fourth straight year that Champion Energy has won the coveted award. Last summer marked them as the first three-time winner of the Read More

Texas Electricity and Capacity Markets: A Primer

Posted on 4 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Electricity, Texas Electricity News

The agenda by the power generators who create Texas electricity for a Capacity Market is being pushed harder and harder these days, and it looks like things might be coming to a head. This article by Tony Bennett, who is the President of the Texas Association of Manufacturers, is one of the most basic and Read More

Direct Energy Purchases Bounce Energy

Posted on 18 CommentsPosted in Bounce Energy, Direct Energy, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

This morning Direct Energy has announced their purchase of Texas retail electricity provider Bounce Energy. Bounce Energy, who has consistently been at the top of the Texas Electricity Ratings rankings (currently #1), has easily been the most innovative electricity provider in the country in terms of their online technology/capabilities and their success in reaching out Read More

Power Generators Continue Campaign to Squeeze Texas Electricity Customers Dry

Posted on 2 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

In a turn of events that stuns absolutely no one, the energy generators in the state of Texas are once again attempting to leverage more money from the customers and retail electricity providers to line their pockets. And naturally, they are using the alleged, worst case scenario of an “energy shortage” in Texas and the Read More

Risings Costs – Your Electricity Company Has Little Choice In the Matter

Posted on 9 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Electricity, Texas Electricity News

It was a known fact that electricity rates would take a substantial hike after Donna Nelson and the PUC approved an increase in the market cap last summer. And I’ve been steadily watching those rates rise since then. And this summer in particular I’ve seen more angry reviews than usual from customers complaining about the Read More