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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.



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3

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Customer Reviews of Cirro Energy

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Most Recent Cirro Energy Reviews  


Review
Easy transition - great monthly average program, used 2nd month of service! Dreed from Colleyville TX

Cirro Energy
Easy to sign up, accepted my CC for billing and not one problem so far. Mike from Baytown TX

Best Rate
I've been with them for a year and just signed up for a second year best rates around. My bill has never been lower. D.Tucker from Philadelphia PA


4-5 Star Reviews: 34 (16%)



Review

Easy transition - great monthly average program, used 2nd month of service!

Dreed from Bedford, Texas
July 21st, 2020

Billing & Account Management
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3-4 Star Reviews: 12 (6%)



Meh

Cirro isn't the best provider, but then again we're talking energy companies here. I've never really had a problem with them. However, I'm not renewing with them due to rates. You can find cheaper elsewhere.

Philip from Texas
October 28th, 2013

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2-3 Star Reviews: 20 (10%)



Lied to

I liked the billing , but I canceled the service and got another bill . I call billing they told me it was my finial bill. I never heard anything more , and then I get a letter from collection company . I called Cirro billing and was told it was for the next month that I did not live there for . I was also told I owed nothing else . I had to pay it , and I am a widow now I have that on my record . So the house I lost had two electrical companies for one month. I was lied to that I payed my final bill .

Bad information from Fort Worth, Texas
July 12th, 2020

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1-2 Star Reviews: 105 (50%)



Avoid!

My company had done business with Cirro Energy for several years. My contract expired and my rate more than tripled. No warning, no phone call, no email, they just raised the rate costing me thousands. I have contacted them twice to try and resolve the issue and both times I got too bad, you should have known when your contract expired. They are vultures and it was during a time that our business had been shut down due to Covid. AVOID doing business with Cirro at all costs!

Curtis from North Richland Hills, Texas
June 19th, 2020

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Cirro Energy News  


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Cirro Energy FAQs  


What is the cheapest plan that Cirro Energy has?


The cheapest plan Cirro Energy has is Smart Saver 15, with rates starting at 11.5¢. This is a 15 month plan. You can find details for that plan here.

Where can I order Cirro Energy electricity?


Cirro Energy has electricity plans in Texas

Where can I order Cirro Energy natural gas?


Cirro Energy does not have any natural gas plans

What do customers think about Cirro Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Cirro Energy Plans  


All Cirro Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
12 months
8.3¢ / kwh
at 1,000 kWh per bill
$101 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
24 months
12.9¢ / kwh
at 1,000 kWh per bill
$130 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
15 months
11.5¢ / kwh
at 1,000 kWh per bill
N/A check the EFL