Constellation Ratings and Rankings

We collected data and analyzed Constellation, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Texas electricity market. Higher scores indicate better performance.

You can also find out what actual Constellation customers have to say on our Constellation Customer Reviews page.

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Constellation Ratings

The overall score for Constellation is 4.19. Their best category was Community where they earned a score of 4.91, while their worst rating came in at 4.07 in Products.

Constellation earned a Gold Award in our most recent semi-annual rating process with an overall rating of 4.19

Texas Electricity Ratings's Gold Tier Providers are the best of the best in Texas electric. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Texas electric market.

  • Rating Overall
  • 4.19
  • Communications
  • 4.89
  • Community
  • 4.91
  • Market Perception
  • 4.12
  • Operations
  • 4.90
  • Products
  • 4.07

Constellation VS. Closely Rated Electricity Companies

Company
Plan Name
Price
AVG
BILL
Type
Simple 6
17.9¢
$0.00 monthly recurring charge
Pre-paid Non-Renewable
Check Availability
Premier 12
17.8¢
$0.00 monthly recurring charge
Pre-paid Non-Renewable
Check Availability
36 Month Usage Bill Credit
12.9¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
18 Month Usage Bill Credit + PowerPlug
13.5¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
36 Month A/C Protect Premier for 2 Units
13.9¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
12 Month Flat Tier Product
12.9¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
12 Month Usage Bill Credit
12.9¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
12Mo Usage Bill Credit + A/C Protection for 1 Unit and HVAC Monitoring
13.9¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
12Mo Usage Bill Credit + A/C Protection for 2 Units and HVAC Monitoring
13.9¢
$0.00 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
12 Month (No Min Usage Fee)
14.9¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
12 Month GREEN (No Min Usage Fee)
14.5¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
GridEdge 18
10.9¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Solarize 18
13.8¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
GridEdge 36
10.8¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Solarize 15
13.8¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Solarize 36
13.7¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
GridEdge 24
10.9¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
GridEdge 12
11.0¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Solarize 24
13.8¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Solarize 12
13.9¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Plans from Constellation

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for Constellation, or you can use our Constellation Rate Comparison Page to find a great deal

36 Month Usage Bill Credit
  • 13.5¢/kWh
    at 1,000kWh
  • 36 month Bill Credit Non-Renewable
  • $153/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 36 month
  • Bill Credit
  • Non-Renewable
18 Month Usage Bill Credit + PowerPlug
  • 13.5¢/kWh
    at 1,000kWh
  • 18 month Bill Credit Non-Renewable
  • $153/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 18 month
  • Bill Credit
  • Non-Renewable
36 Month A/C Protect Premier for 2 Units
  • 13.9¢/kWh
    at 1,000kWh
  • 36 month Bill Credit Non-Renewable
  • $157/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 36 month
  • Bill Credit
  • Non-Renewable