Energy Texas Ratings and Rankings

We collected data and analyzed Energy Texas, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Texas electricity market. Higher scores indicate better performance.

You can also find out what actual Energy Texas customers have to say on our Energy Texas Customer Reviews page.

Energy Texas Ratings

The overall score for Energy Texas is 4.29. Their best category was Operations where they earned a score of 4.77, while their worst rating came in at 3.57 in Market Perception.

Energy Texas earned a Gold Award in our most recent semi-annual rating process with an overall rating of 4.29

Texas Electricity Ratings's Gold Tier Providers are the best of the best in Texas electric. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Texas electric market.

  • Rating Overall
  • 4.29
  • Communications
  • 3.59
  • Community
  • 4.68
  • Market Perception
  • 3.57
  • Operations
  • 4.77
  • Products
  • 3.83

Energy Texas VS. Closely Rated Electricity Companies

Company
Plan Name
Price
AVG
BILL
Type
Champ Saver-24
14.3¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Green Energy-24
15.9¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Champ Saver-12
15.3¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
36 Inflation Fix
13.1¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
The Seguin 15
14.5¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Bigger Than Texas 24
15.2¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Energy Texas Monthly
18.9¢
$4.95 monthly recurring charge
Variable Rate Renewable
Check Availability
Come & Take It 12
15.7¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Simple 6
21.8¢
$0.00 monthly recurring charge
Pre-paid Non-Renewable
Check Availability
Premier 12
21.5¢
$0.00 monthly recurring charge
Pre-paid Non-Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Plans from Energy Texas

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for Energy Texas, or you can use our Energy Texas Rate Comparison Page to find a great deal

36 Inflation Fix
  • 13.1¢/kWh
    at 1,000 kWh
  • 36 month Fixed Rate Renewable
  • $126/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 36 month
  • Fixed Rate
  • Renewable
The Seguin 15
  • 14.5¢/kWh
    at 1,000 kWh
  • 15 month Fixed Rate Renewable
  • $140/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 15 month
  • Fixed Rate
  • Renewable
Bigger Than Texas 24
  • 15.2¢/kWh
    at 1,000 kWh
  • 24 month Fixed Rate Renewable
  • $147/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 24 month
  • Fixed Rate
  • Renewable