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Liberty Power was founded in Houston, Texas in 2001. While they do provide residential electricity, they specialize and concentrate on commercial electricity to businesses and government entities. Liberty Power is licensed to sell electricity in Connecticut, Delaware, Illinois, Massachusetts, Maryland, New Jersey, New York, Texas and Washington, DC.


Our Grading of Liberty Power

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Liberty Power Plan Summary

Liberty Power does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from First Choice Power and Champion Energy Services instead.

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Customer Reviews of Liberty Power

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Most Recent Liberty Power Reviews  


Liberty power
I am paying only $40.00 bills every month! The amount of savings I have is amazingggg Denisse mimiaga from Grand Prairi TX

Majority Good Experience
We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.
Elizabeth from West TX

Pretty good
Nice pricing, customer service was prompt and knowledgeable. only took a few minutes to enroll Jjordan from Sherman TX


4-5 Star Reviews: 8 (14%)



Liberty power

I am paying only $40.00 bills every month! The amount of savings I have is amazingggg

Denisse mimiaga from Texas
April 7th, 2021

Billing & Account Management
Customer Service
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3-4 Star Reviews: 4 (7%)



Majority Good Experience

We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.

Elizabeth from Texas
March 5th, 2021

Billing & Account Management
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2-3 Star Reviews: 3 (5%)



Horrible

The reps are very unprofessional. They talk to you rudely. Dont waste your time.

Unsatisfied from Texas
June 12th, 2020

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1-2 Star Reviews: 37 (63%)



They have no liberty only power.

7,000 light bill for one month!!! When Texas got hit hard by winter storms, they hit us even harder!

Worst company ever! from Texas
April 5th, 2021

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Liberty Power News  


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Liberty Power FAQs  


Where can I order Liberty Power electricity?


Liberty Power does not have any electricity plans

Where can I order Liberty Power natural gas?


Liberty Power does not have any natural gas plans

What do customers think about Liberty Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Liberty Power customer review is 1.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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