Our Grading of MidAmerican Energy Services

Rating Overall

show/hide details


How Ratings Work

MidAmerican Energy Services Plan Summary

MidAmerican Energy Services does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Iberdrola Texas and Constellation instead.

View MidAmerican Energy Services Plans

Customer Reviews of MidAmerican Energy Services

Reviews Overall

show/hide details


Read Reviews

Most Recent MidAmerican Energy Services Reviews  


No reviews have been approved yet


No 4-5 star reviews have been posted or approved yet
No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (100%)



Decent rate and the lights are still on

Now that I've covered all the nice things in the title...here's the rest of the story:
My previous provider raised rates - I looked for a better deal on PowerToChoose and found this company. I filled out my enrollment with a requested switch date. They did indeed switch on my requested date...but the first I heard from them about it was ~2 weeks later when they sent the first bill (here's how much you owe us...oh BTW welcome new customer). They are not set up for BillPay through Bank of America and it's a confusing situation: MidAmerican Energy (apparently a utility in Iowa) is set up in BofA's system, but MidAmerican Energy *Services* is not, and they both use the same logo with a typeface so small I defy anyone except company employees to recognize the difference. I found this out after a call to "customer service" and got a bit of attitude about not having discerned this on my own. Anyway, I am now set up to send them paper checks through the BofA BillPay system - seems like we could do better in the year 2018, but it will get the job done.

I can't really complain because, like I said, they're giving me a pretty decent rate and the lights are still on. There's really not anything wrong here, but from my perspective, I'm not impressed with the way they run the business. I expected more from a Berkshire Hathaway company...but then again, who am I to question Warren Buffett's business strategy. Maybe the lesson here is that customer relationship management is actually an unnecessary business expense and this is the kind of customer service we should expect once the rest of the business community discovers this for themselves and follows suit.

Prof D from Woodway, Texas
July 18th, 2018

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 1-2 star reviews have been posted or approved yet

MidAmerican Energy Services News  


No applicable blogs have been written


MidAmerican Energy Services FAQs  


Where can I order MidAmerican Energy Services electricity?


MidAmerican Energy Services does not have any electricity plans

Where can I order MidAmerican Energy Services natural gas?


MidAmerican Energy Services does not have any natural gas plans

What do customers think about MidAmerican Energy Services?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average MidAmerican Energy Services customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended MidAmerican Energy Services Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Earn Big Bill Credits
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$109 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!
  • 100% Clean Energy
    24 months
    10.8¢ / kwh
    at 1,000 kWh per bill
    $113 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • 2 Year Price Protection
  • 100% Texas Green Energy
  • 2 Year Fixed Rate
    24 months
    10.8¢ / kwh
    at 1,000 kWh per bill
    $108 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Easy to understand pricing
  • No surprises on your bill
  • 3 Year Price Protection
    36 months
    10.7¢ / kwh
    at 1,000 kWh per bill
    $112 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • 3 Year Price Protection
  • 100% Texas Green Energy
  • 3 Year Price Stability
    36 months
    11.6¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Fixed Energy Price
  • No hidden fees or base charges
  • 100% Texas Wind
  • 100% Clean Energy
    24 months
    11.7¢ / kwh
    at 1,000 kWh per bill
    $117 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • No hidden fees or base charges
  • 100% Clean Energy
  • All MidAmerican Energy Services Plans