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Power Express Reviews

- 61 reviews
- 24 reviews
- 10 reviews
- 10 reviews
- 7 reviews

112

total reviews


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112 Reviews for Power Express


Best Power Express Review Categories


The best review categories for Power Express are their plans and pricing, rated at 4.7 out of 5, and the order experience, rated at 4.7 of 5.
Price, Plans and Promotions 4.7
Order Experience 4.7
Customer Service 4.4
Billing and Account Management 4.1
Likely to Recommend 4.5
Overall 4.5

Texas Electricity Ratings
Overall Score for
Power Express



3.9 / 5


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Power Express Scores and Ratings



Power Express Featured Offer:


  — Jeff Martin
New Customer
 We recently transitioned from another provider after getting lied to when setting up a contract and then refusing to cancel that contract. Power Expr... 

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New Customer

 We recently transitioned from another provider after getting lied to when setting up a contract and then refusing to cancel that contract. Power Express took over and has been a pleasure to deal with. 

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  — Burger
Short billing cycle not fair
 My first billing cycle was less than 30 days so I was below the 999 kWh threshold by a very small amount. I would have used over 999 kWh in 30 days b... 

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Short billing cycle not fair

 My first billing cycle was less than 30 days so I was below the 999 kWh threshold by a very small amount. I would have used over 999 kWh in 30 days but because I signed up 4 days into the billing cycle I did not get my $80 discount. It feels like some kind of penalty. 

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  — Ken B
Great value and easy transition
 So far, its been a pleasure to have Power Express as my providers 

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Great value and easy transition

 So far, its been a pleasure to have Power Express as my providers 

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  — Lydia
Incredible rate
 Just got our first bill from Power Express and couldn't believe the price. We live in our house for 30 years and never received bill so low. We are ve... 

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Incredible rate

 Just got our first bill from Power Express and couldn't believe the price. We live in our house for 30 years and never received bill so low. We are very happy with our electric company choice for the next 12 months. 

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  — THOMAS PIEKARSKI
good
 told friends, and they are interested in the rates. will check with me after I get a couple of bills. 

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good

 told friends, and they are interested in the rates. will check with me after I get a couple of bills. 

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  — Vela
So far so good
 No complaints so far. 

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So far so good

 No complaints so far. 

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  — Red M
Power
 1 month. So far so good 

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Power

 1 month. So far so good 

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  — MsPeach
Cheap cheap cheap
 Great price. Easy to sign up. I wish they would send me weekly emails on power usage. 

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Cheap cheap cheap

 Great price. Easy to sign up. I wish they would send me weekly emails on power usage. 

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  — Walker
It is so easy
 Their website is so easy. Payment is easy. Live person on the phone! Change of address is easy. Easy easy easy. 

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It is so easy

 Their website is so easy. Payment is easy. Live person on the phone! Change of address is easy. Easy easy easy. 

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  — Mr. Miles
Thumbs up
 It has been pretty awesome thus far!!! 

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Thumbs up

 It has been pretty awesome thus far!!! 

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  — Brian
Do not go here
 I signed up for a 2 year contract and had what is expected of an energy supplier at a good rate. However, when my contract was about to expire, I rece... 

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Do not go here

 I signed up for a 2 year contract and had what is expected of an energy supplier at a good rate. However, when my contract was about to expire, I received a renewal offer that said my contract was due to expire at xx/xx/xxxx date and there would not be any early termination fees if I cancel within 14 days of this date. I chose not to renew with Power Express and canceled within the 14 days stated in the email. It turns out my contract went 15 days past the date in the email and I was charged $150.00 for early termination. I contacted them and received no response, and they sold my $150.00 past due to a collection agency before I even received a past due invoice. They will just screw you in the end! 

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  — Rachel H
Switched from txu
 I just received my first months bill after being with txu for 10 years, and no joke my bill went from 260 a month to 98!!! We couldn't be more happy 

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Switched from txu

 I just received my first months bill after being with txu for 10 years, and no joke my bill went from 260 a month to 98!!! We couldn't be more happy 

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  — Elta Rice
Help
 I didnt give this review when it was sent because I had just started & had no experience with it yet. Now, after months with it, I am so disappointed ... 

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Help

 I didnt give this review when it was sent because I had just started & had no experience with it yet. Now, after months with it, I am so disappointed in Power Express. It is the most expensive company weve been with! The $85 per month off each month has not happened as promised. I wouldnt recommend this company to anyone. 

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  — Ecb
Great pricing and customer service
 Signing up was easy, pricing saved us money and customer service was very friendly when I had a question. 

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Great pricing and customer service

 Signing up was easy, pricing saved us money and customer service was very friendly when I had a question. 

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  — ENID SANTOS
Excelente
 Excelente servicio 

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Excelente

 Excelente servicio 

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  — Steven K.
All good...puts TXU to shame (like thats hard)
 Exceptional service...plans are competitive. Only downfall is no mobile app 

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All good...puts TXU to shame (like thats hard)

 Exceptional service...plans are competitive. Only downfall is no mobile app 

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  — Lois Grimes
great job
 no problems at all 

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great job

 no problems at all 

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  — Recent Switch To Power Express
Recent switch to Power Express
 I recently switched to Power Express, now on the second month since changing. The order to change, signup, etc... was easy to do. I am happy with th... 

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Recent switch to Power Express

 I recently switched to Power Express, now on the second month since changing. The order to change, signup, etc... was easy to do. I am happy with the price and plan, so far, so good! 

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