Reliant Ratings and Rankings

We collected data and analyzed Reliant, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Texas electricity market. Higher scores indicate better performance.

You can also find out what actual Reliant customers have to say on our Reliant Customer Reviews page.

Reliant Ratings

The overall score for Reliant is 3.93. Their best category was Communications where they earned a score of 5.00, while their worst rating came in at 3.46 in Market Perception.

Reliant earned a Silver Award in our most recent semi-annual rating process with an overall rating of 3.93

Texas Electricity Ratings's Silver Tier providers are tremendous Texas electric companies. They all combine great customer service, lots of different plan offerings, and great communication from their companies to their customers and communities. If you select a plan from one of these providers you can be confident that you're selecting a great company with a good track record.

  • Rating Overall
  • 3.93
  • Communications
  • 5.00
  • Community
  • 5.00
  • Market Perception
  • 3.46
  • Operations
  • 4.31
  • Products
  • 5.00

Reliant VS. Closely Rated Electricity Companies

Company
Plan Name
Price
AVG
BILL
Type
Maxx Saver Select 24
13.9¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Maxx Saver Select 12
15.9¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
One Rate 12
20.9¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Sure Value 36
15.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Eagle 36
16.8¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Sure Value 24
16.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Eagle 24
17.2¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Green Eagle 36
17.4¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Green Eagle 24
17.7¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Savvy Value 36
17.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Savvy Value 24
18.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Eagle 12
19.2¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Sure Value 12
17.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Green Eagle 12
19.7¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Savvy Value 12
19.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Plans from Reliant

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for Reliant, or you can use our Reliant Rate Comparison Page to find a great deal