Reliant Reviews


Reliant Reviews

- 31 reviews
- 26 reviews
- 23 reviews
- 51 reviews
- 209 reviews

416

total reviews


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416 Reviews for Reliant


Best Reliant Review Categories


The best review categories for Reliant are the order experience, rated at 2.0 out of 5, and their customer service, rated at 2.0 of 5.
Price, Plans and Promotions 1.8
Order Experience 2.0
Customer Service 2.0
Billing and Account Management 1.9
Likely to Recommend 1.6
Overall 1.9

Texas Electricity Ratings
Overall Score for
Reliant



5.0 / 5


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Reliant Scores and Ratings


Reliant Featured Offer:
Clear Flex Plan


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Reliant Featured Offer:

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  — KatoKat
Better than my last 2 companies!
 We moved to our first home about 4 months ago (we were in an apartment before) and took the opportunity to try a new service. The agent I spoke to got... 

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Better than my last 2 companies!

 We moved to our first home about 4 months ago (we were in an apartment before) and took the opportunity to try a new service. The agent I spoke to got us an amazing deal for first time homebuyers. He also got us in contact with their security side of the company who beat any quote that Vivant, ADT, and a lesser known company could offer. Anytime that I have had to call in regarding my account the agents have always been friendly and helpful. I used the chat service for the first time today, and it was also a great experience. I would definitely recommend Reliant. 

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  — Angela Harris
CUSTOMER SERVICE
 Thanks to Billy Emp ID 09103506 our shop was able to get their electricty turned on a day in advance from the original schedule. Very professional an... 

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CUSTOMER SERVICE

 Thanks to Billy Emp ID 09103506 our shop was able to get their electricty turned on a day in advance from the original schedule. Very professional and helpful. Went above and beyond " just " customer service. Thank you Billy !! 

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  — Frank Marichalar
Energy Company Change
 I signed up with a young man named Devin in Killeen,TX. Great presentation. Sounded too good to be true. Switched from Just Energy and am completely s... 

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Energy Company Change

 I signed up with a young man named Devin in Killeen,TX. Great presentation. Sounded too good to be true. Switched from Just Energy and am completely satisfied. Godsend for my financial well-being. 
Reliant responds August 12th, 2019:
We're pleased to hear that you're enjoying our service. Thanks so much for leaving us a review and sharing your experience.


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  — LaDonna Davis
Best in Tx
 Two young men in Walmart approached me with information. Normally, would not have taken the time. The appeal was free nights. I work as a housekeeper.... 

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Best in Tx

 Two young men in Walmart approached me with information. Normally, would not have taken the time. The appeal was free nights. I work as a housekeeper. Get home @ 6 pm, turn AC down, do laundry, cook, shower. Literally, Reliant saved my bank account. Was paying between $2-300 per month on electricity. As a healthy senior, that was still a large amount of each months funds. Cant say enough about Reliant Energy, truly rescued a senior trying to survive. Now I am revived, cool and clean for the next day for unbelievably low cost! Not paid for this review, just so truly blessed by this company! 
Reliant responds July 15th, 2019:
We're pleased to hear that you're enjoying our service. Thanks so much for leaving us a review and sharing your experience.


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  — Jerrell
Best Price, Great Service
 Reliant had the best month-to-month pricing I could find at the time, which seemed too good to be true, so I expected the rate to jump up the followin... 

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Best Price, Great Service

 Reliant had the best month-to-month pricing I could find at the time, which seemed too good to be true, so I expected the rate to jump up the following month. So far with the second month, there has been no increase. I also really like the monthly estimated cost and energy use notifications as well as the website itself, which is very good in my opinion. 
Reliant responds October 19th, 2018:
Thanks for your feedback! We'll continue to do our best to provide affordable service to you and all our customers. Thank you for choosing Reliant!


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  — Susie
I love Reliant!
 Great customer service! 

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I love Reliant!

 Great customer service! 
Reliant responds December 17th, 2018:
We're so happy that our customer service agents were able to help you. Thank you for choosing Reliant!


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  — Laura
Great service!
 Ive been with Reliant energy for about 6 months and its been great! The monthly bill is affordable and the service is constant. I havent had any black... 

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Great service!

 Ive been with Reliant energy for about 6 months and its been great! The monthly bill is affordable and the service is constant. I havent had any blackouts that I can remember. Ive recommended Reliant to my family and friends thats how much I like this company! 
Reliant responds February 12th, 2018:
Hi Laura - Thanks so much for the great feedback and for recommending us to loved ones. We appreciate your business!


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  — Mary S
So glad this is what I chose
 After 6 years with Reliant living in 2 locations, i have no complaints and feel my electric bill was lower than others around me. 

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So glad this is what I chose

 After 6 years with Reliant living in 2 locations, i have no complaints and feel my electric bill was lower than others around me. 
Reliant responds February 1st, 2018:
Hi Mary - Thank you for your feedback. We appreciate your business.


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  — Bernadette
Best energy service
 I love this energy company and the prices are reasonable 

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Best energy service

 I love this energy company and the prices are reasonable 
Reliant responds November 16th, 2017:
We love you back, Bernadette! Thanks for being our customer!


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  — B. Gardner
Reliant Energy
 This is the best Energy company I've had since relocating here 6 yrs. ago. They work with you and explain info to you & they go out of their way t... 

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Reliant Energy

 This is the best Energy company I've had since relocating here 6 yrs. ago. They work with you and explain info to you & they go out of their way to help you. 

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  — Tara
Amazing customer service
 I forgot to make a payment and my power went out. When I called customer service both agents were so nice and did everything they could. One lady even... 

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Amazing customer service

 I forgot to make a payment and my power went out. When I called customer service both agents were so nice and did everything they could. One lady even wanted to give me numbers to churches that could help pay the bill. Which I didnt need but was a nice thought. Still shocked at how nice everyone was 

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  — John N
Great service, great online system and mobile system, clear plans, and excellent renewable options
 I have been a long-time customer and could not be happier with Reliant. I wanted a renewable plan, and the agent had to put me on hold to find the r... 

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Great service, great online system and mobile system, clear plans, and excellent renewable options

 I have been a long-time customer and could not be happier with Reliant. I wanted a renewable plan, and the agent had to put me on hold to find the renewable plans for me. There were several excellent renewable options. The weekly summary of my usage is delivered in an email that is easy to read & understand my electricity usage over the previous week, compared to the week before, and with the temperature data. 

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  — Long Time Customer
Great customer service
 Great pricing/plans and great customer service 

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Great customer service

 Great pricing/plans and great customer service 

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  — Diana Barclay
On-line Chat
 I am very pleased with one of the Reliant staff named Samuel. During our chat he took the time to go over different plans and made recommendation on ... 

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On-line Chat

 I am very pleased with one of the Reliant staff named Samuel. During our chat he took the time to go over different plans and made recommendation on the plan that meet my needs. I have been paying over $300 per month for my electric bill during the summer season. The new plan - Secure Advantage 12 I am able to save over $100 per month. I also explain to him about my parents who are in their 90's and needing a lower electric bill. He suggested that the Reliant Learn & Conserve 24 plan is more suitable for their needs.

Samuel is very professional and takes time to go over different plans and options that are offered through Reliant. I appreciate his dedication and commitment in meeting the needs of Reliant customers. He is definitely an asset to Reliant and deserve a bonus and pay raise. 

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  — Miss Dee
I have been very happy with Reliant
 Been with Reliant for several years, happy with the customer service, pricing, and haven't had any issues. 

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I have been very happy with Reliant

 Been with Reliant for several years, happy with the customer service, pricing, and haven't had any issues. 

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  — L. Hendy
We have LOVED having Reliant!!
 We haven't had them for very long but we have been really pleased with the bill set up and the price was one of the best around. 

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We have LOVED having Reliant!!

 We haven't had them for very long but we have been really pleased with the bill set up and the price was one of the best around. 

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  — Great Company And Great Service.
Great Company
 We switched to Reliant two years ago and we have been very happy with this decision. Customer service is great! We were locked in for their 12 month... 

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Great Company

 We switched to Reliant two years ago and we have been very happy with this decision. Customer service is great! We were locked in for their 12 month rate and we have saved hundreds of dollars. I recommend Reliant to everyone. 

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  — Rita Ross
The Best EVER
 Never have a problem. Web site and weekly updates are fantastic. 

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The Best EVER

 Never have a problem. Web site and weekly updates are fantastic. 

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