Southern Federal Ratings and Rankings

We collected data and analyzed Southern Federal, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Texas electricity market. Higher scores indicate better performance.

You can also find out what actual Southern Federal customers have to say on our Southern Federal Customer Reviews page.

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Southern Federal Ratings

The overall score for Southern Federal is 2.79. Their best category was Community where they earned a score of 4.02, while their worst rating came in at 1.31 in Products.

Southern Federal earned a Bronze Award in our most recent semi-annual rating process with an overall rating of 2.79

Texas Electricity Ratings's Bronze Tier providers are solid retail electricity providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.

  • Rating Overall
  • 2.79
  • Communications
  • 3.65
  • Community
  • 4.02
  • Market Perception
  • 2.94
  • Operations
  • 3.29

Southern Federal VS. Closely Rated Electricity Companies

Company
Plan Name
Price
AVG
BILL
Type
Gexa Saver Freedom 36
16.4¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Gexa Eco Saver Plus 12
8.8¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Gexa Eco Saver Premium 12
19.8¢
$35.00 monthly recurring charge
Flat Rate Renewable
Check Availability
Gexa Eco Saver Premium 24
19.4¢
$35.00 monthly recurring charge
Flat Rate Renewable
Check Availability
Gexa Eco Saver Advantage 12
18.7¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Gexa Eco Saver Lite 12
17.2¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Gexa EV 24
14.9¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Gexa Eco Saver Plus 24
8.8¢
$0.00 monthly recurring charge
Bill Credit Renewable
Check Availability
Two Months Free 24
14.6¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Simply Select 36
13.3¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Simply Select 16
12.9¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Simply Select 12
12.7¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability
Simply Select 24
12.6¢
$0.00 monthly recurring charge
Fixed Rate Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Plans from Southern Federal

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for Southern Federal, or you can use our Southern Federal Rate Comparison Page to find a great deal