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True Electric, a subsidiary of oil and gas company New Century Exploration, was licensed to sell residential and commercial electricity in the deregulated areas of Texas in 2007. New Century Exploration is a natural gas exploration and extraction company.


Recommended Plans
All Plans
Plan Name
Company
Length
Price
Rate Stability
15 Month Fixed Rate
15 month
Fixed Rate
12.7¢ / kwh
at 1,000 kWh per bill
  • Great for small homes
  • Low Rates regardless of usage!
  • 24 Month Bill Credit
    24 month
    Bill Credit
    10.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    9.9¢ / kwh
    at 1,000 kWh per bill
  • Enjoy a low fixed rate and stay cool this summer!
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
  • Big Time Bill Credit
  • No Monthly Base Charge
  • 12 months of bill stability
  • 12 Month Flat Rate
    12 month
    Flat Rate
    9.0¢ / kwh
    at 1,000 kWh per bill
  • Low Average Bill
  • Donates to Charity
  • Good for Medium Homes
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
  • 100% Solar Energy
  • Reduce your Carbon footprint
  • No Bill Surprises
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    7.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    8.9¢ / kwh
    at 1,000 kWh per bill
    Earn Big Bill Credits
    12 month
    Bill Credit
    7.5¢ / kwh
    at 1,000 kWh per bill
  • Very low rate!
  • Good for medium homes
  • 12 months of bill security
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
  • Great for high-usage months
  • Save money this summer
  • 24 Month Tiered Rate
    24 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
  • 24 month fixed rate plan
  • No base charge, no minimum usage fees
  • 12 Month Flat Rate
    12 month
    Flat Rate
    9.5¢ / kwh
    at 1,000 kWh per bill
    Pre-paid
    1 month
    Pre-paid
    11.7¢ / kwh
    at 1,000 kWh per bill
    $29 min balance
  • Prepaid - No Deposit EVER
  • 24 Month Bill Credit
    24 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
  • Best for medium size homes
  • NEW ENROLLMENTS ONLY!
  • Pre-paid
    1 month
    Pre-paid
    15.9¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    Fixed Pre-paid
    12 month
    Fixed Pre-paid
    14.9¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    24 Month Fixed Rate
    24 month
    Fixed Rate
    11.7¢ / kwh
    at 1,000 kWh per bill
    Popular Brand
    12 month
    Bill Credit
    10.8¢ / kwh
    at 1,000 kWh per bill
  • Low rate!
  • Well known brand.
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
  • Great Plan for Medium Homes
  • $95 Bill Credit at 1k usage
  • 1 year of bill security
  • 24 Month Bill Credit
    24 month
    Bill Credit
    8.0¢ / kwh
    at 1,000 kWh per bill
    Best Overall Value
    36 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    24 Month Bill Credit
    24 month
    Bill Credit
    8.0¢ / kwh
    at 1,000 kWh per bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
  • Tiered Rate Plan
  • 12 Month Contract
  • 36 Month Bill Credit
    36 month
    Bill Credit
    8.2¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    3 Year Plan
    36 month
    Bill Credit
    8.2¢ / kwh
    at 1,000 kWh per bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
  • 100% renewable
  • Includes FREE Energy Savings Kit!
  • Super low green rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
  • Rhythm's most popular plan
  • Go Green without Sacrifice
  • 3 Years of Bill Security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
  • 3 Year Price Protection
  • Stable, predictable rate
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    13.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
  • Two Year Price Protection
  • All Around Great Value
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    24 Month Tiered Rate
    24 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    24 Month Bill Credit
    24 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    24 Month Bill Credit
    24 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
  • Enjoy price security for 2 full years!
  • No minimum usage charges
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    11.3¢ / kwh
    at 1,000 kWh per bill
  • Flat, Reliable Rate
  • No Bill Surprises!
  • No Monthly Fee!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
  • Bill Credits cut your bill in summer months
  • Enjoy smaller bills in summer
  • 12 Month Price Protection
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    11.5¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
  • 24 Month Locked-in price
  • Steady Rate regardless of usage
  • Great overall plan
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
  • 100% Renewable Energy
  • Enjoy price security for 2 full years!
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
  • No Pricing Gimmicks
  • Great for any size home
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
  • Super Low Summer Rate!
  • 100% Renewable Energy!
  • No Bill Surprises!
  • Pre-paid
    1 month
    Pre-paid
    16.9¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    Variable Rate
    1 month
    Variable Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
  • No Contract
  • Variable Rate
  • Low Credit
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    36 Month Flat Rate
    36 month
    Flat Rate
    22.0¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
  • No Minimum Usage Charge!
  • Good for Medium Homes
  • Bill Credits at 1k and 2k usage!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    13.3¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.1¢ / kwh
    at 1,000 kWh per bill
  • No Energy Charge on weekends!
  • No Delivery Charges on weekends!
  • Weekends start Friday @ 8:00 PM!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    15.7¢ / kwh
    at 1,000 kWh per bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    Pre-paid
    1 month
    Pre-paid
    20.5¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    13.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    13.2¢ / kwh
    at 1,000 kWh per bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    15.1¢ / kwh
    at 1,000 kWh per bill
    24 Month Flat Rate
    24 month
    Flat Rate
    21.8¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    15.7¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.9¢ / kwh
    at 1,000 kWh per bill
  • Solar Days: 5:00 a.m. through 7:59 p.m. each day
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    12 Month Flat Rate
    12 month
    Flat Rate
    16.3¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    15.0¢ / kwh
    at 1,000 kWh per bill
    6 Month Fixed Rate
    6 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
  • Beat the summer heat!
  • Steady, predictable rate
  • No Bill Surprises
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.9¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.1¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.7¢ / kwh
    at 1,000 kWh per bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
  • Popular Plan!
  • 12 months bill security
  • 12 Month Flat Rate
    12 month
    Flat Rate
    21.6¢ / kwh
    at 1,000 kWh per bill
    Fixed Pre-paid
    12 month
    Fixed Pre-paid
    15.9¢ / kwh
    at 1,000 kWh per bill
    $40 min balance

    Our Rating of True Electric



    True Electric Rating Detail

    Customer Reviews of True Electric



    Read True Electric Reviews

    Most Recent True Electric Reviews  


    True Electric is the right choice!
    I have 2 homes and a business ....I have a very hetic life... Every year of so I look at my electric rates to make sure we are getting the right price on our electric needs. We truly shop!!! Ture Electric was the best choice for several reasons. First was the rate! Very competeive rates with out all of the hidden fess and long contracts!
    When I called to speak about the rate plans the representive was very helpful and was eager to get me the best rate plan that suited my needs. I saved about 20% when I switched from one of the large electric companies. I tell every one I get in contact with about the rates rate and service!

    Truly a TRUE WORLD CLASS COMPANY!
    Chuck Kramer from Spring




    4-5 Star Reviews: 1 (7%)



    True Electric is the right choice!

    I have 2 homes and a business ....I have a very hetic life... Every year of so I look at my electric rates to make sure we are getting the right price on our electric needs. We truly shop!!! Ture Electric was the best choice for several reasons. First was the rate! Very competeive rates with out all of the hidden fess and long contracts!
    When I called to speak about the rate plans the representive was very helpful and was eager to get me the best rate plan that suited my needs. I saved about 20% when I switched from one of the large electric companies. I tell every one I get in contact with about the rates rate and service!

    Truly a TRUE WORLD CLASS COMPANY!

    Chuck Kramer from Texas
    February 21st, 2013

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 1 (7%)



    A rocky start, but no issues since

    I've been with True Elec almost 1 year. They somehow managed to have the wrong address for me on the day they were supposed to turn on the electric in my new home even though I signed up onine and typed in my address correcly on my printed copy. They were able to get it activated that evening though and I have not had any issues since.

    Kevin from Texas
    July 20th, 2012

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 3 (21%)



    They obviously don't want my service

    I've been with True Electric for a couple of years. Never had a problem until the past few months. There was a problem with the auto payment, which pretty much just snowballed into a ton of extra fees, missing manual payments, and disconnect notices. Every time I call customer service I have to listen to their horrible hold music (the worst I've ever heard) and then they just tell me my balance is zero. But that doesn't fix anything because I just got ANOTHER disconnect notice. Called again, and told them how annoying this all is and was offered NOTHING to make it better. In fact, the only thing I was offered was an email of all the notices they'd sent me. Thanks, True Electric. Fantastic job. Currently looking for a new company.

    Michelle from Texas
    May 22nd, 2013

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 5 (36%)



    worst billing system

    For the last three months, pay bill on-time every month with a credit card, get an email saying my bill is late. Look at the bill invoice and and it doesn't show my payments. Have to call them up every time to get the late fees taken of the bill. Today received an email that I had closed my account and would be receiving a final bill and termination charges. Had same billing issues with TXU. I am glad I have the "power to choose" one sorry electric provider over another.

    d chapman from Texas
    March 25th, 2014

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    True Electric News  


    No applicable blogs have been written


    True Electric FAQs  


    Where can I order True Electric electricity?


    True Electric does not have any electricity plans

    Where can I order True Electric natural gas?


    True Electric does not have any natural gas plans

    What do customers think about True Electric?


    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average True Electric customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

    Why is my electricity rate higher than when I signed up?


    The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

    True Electric Plan Summary

    True Electric does not currently have any plans available on Texas Electricity Ratings.

    We recommend plans from Gexa Energy and Pulse Power instead.

    Plan Details