TXU Energy Ratings and Rankings

We collected data and analyzed TXU Energy, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Texas electricity market. Higher scores indicate better performance.

You can also find out what actual TXU Energy customers have to say on our TXU Energy Customer Reviews page.

TXU Energy Ratings

The overall score for TXU Energy is 3.89. Their best category was Community where they earned a score of 4.77, while their worst rating came in at 3.89 in Rating Overall.

  • Rating Overall
  • 3.89
  • Communications
  • 4.24
  • Community
  • 4.77
  • Market Perception
  • 3.92
  • Operations
  • 4.26
  • Products
  • 4.32

TXU Energy VS. Closely Rated Electricity Companies

Company
Plan Name
Price
AVG
BILL
Type
Sure Value 36
13.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Sure Value 24
13.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Eagle 36
15.8¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Savvy Value 36
15.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Green Eagle 36
16.8¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Eagle 12
16.8¢
$4.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Savvy Value 24
15.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Sure Value 12
14.9¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Savvy Value 12
16.7¢
$4.95 monthly recurring charge
Bill Credit Non-Renewable
Check Availability
Green Eagle 12
17.8¢
$4.95 monthly recurring charge
Fixed Rate Renewable
Check Availability
Clear Deal 24
15.9¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Clear Deal 12
14.9¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Solar Value 12
16.5¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Flex Forward
20.3¢
$9.99 monthly recurring charge
Variable Rate Non-Renewable
Check Availability
Simple Rate 12
19.3¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Solar Saver 12
21.8¢
$9.95 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Savers Discount 24
21.1¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Savers Discount 12
19.8¢
$0.00 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Valor 36
14.0¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Smart Thermostat 24
16.9¢
$9.95 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Valor 24
15.5¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Valor 12
15.5¢
$0.00 monthly recurring charge
Tiered Rate Non-Renewable
Check Availability
Secure 24
17.9¢
$9.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Secure Green 24
18.5¢
$9.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
Secure 12
20.9¢
$9.95 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Plans from TXU Energy

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for TXU Energy, or you can use our TXU Energy Rate Comparison Page to find a great deal

Savers Discount 12
  • 19.8¢/kWh
    at 1,000kWh
  • 12 month Fixed Rate Non-Renewable
  • $/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 12 month
  • Fixed Rate
  • Non-Renewable
Savers Discount 24
  • 21.1¢/kWh
    at 1,000kWh
  • 24 month Fixed Rate Non-Renewable
  • $/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 24 month
  • Fixed Rate
  • Non-Renewable
Flex Forward
  • 20.3¢/kWh
    at 1,000kWh
  • 1 month Variable Rate Non-Renewable
  • $203/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 1 month
  • Variable Rate
  • Non-Renewable