Volt EP Reviews

- 1 reviews
- 3 reviews
- 0 reviews
- 0 reviews
- 6 reviews

10

total reviews


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10 Reviews for Volt EP


Best Volt EP Review Categories


The best review categories for Volt EP are their plans and pricing, rated at 3.1 out of 5, and their customer service, rated at 2.7 of 5.
Price, Plans and Promotions 3.1
Order Experience 2.5
Customer Service 2.7
Billing and Account Management 2.6
Likely to Recommend 2.6
Overall 2.7

Texas Electricity Ratings
Overall Score for
Volt EP



2.7 / 5


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Volt EP Scores and Ratings



Volt EP Featured Offer:


  — Jimmy
Beware of price gouging!
 Once my contract ran out they put me on a monthly plan and increased my total bill amount over 300% for the same usage! Called to see if this was a mi... 

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Beware of price gouging!

 Once my contract ran out they put me on a monthly plan and increased my total bill amount over 300% for the same usage! Called to see if this was a mistake and was treated very poorly and basically told "that's how it works!" DO NOT RECOMMEND 

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  — Cindy
BEWARE OF THIS COMPANY
 We received a $700 bill for the month. We asked to speak to a supervisor no one ever called us back. They take your money quickly, but when you ask t... 

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BEWARE OF THIS COMPANY

 We received a $700 bill for the month. We asked to speak to a supervisor no one ever called us back. They take your money quickly, but when you ask them to call you they don't. BE CAREFUL PICKING THIS COMPANY as your electrical company. 

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  — Kim
Waste of time
 Tried to transfer service on my newly built home. Charges a $400 deposit even if you have perfect credit. Account was created, deposit was accepted ... 

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Waste of time

 Tried to transfer service on my newly built home. Charges a $400 deposit even if you have perfect credit. Account was created, deposit was accepted and days later I see they want me to email a copy of my state issued ID through insecure email or fax. Folks - don't do this. It's not worth risking identity theft for a few months of cheap electricity. Don't waste your time - Move along. 

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  — Merely A New Face Of Scam
Ignorant representatives
 One I got a high monthly bill, since then i was more careful about the usage and did not leave any chargers or anything plugged in. Also, changed to L... 

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Ignorant representatives

 One I got a high monthly bill, since then i was more careful about the usage and did not leave any chargers or anything plugged in. Also, changed to LED bulbs, may that did not satisfy VOLT and the next month I was charged almost double. When I talk to representatives all they say is do not change your thermostat. SERIOUSLY! when I began to inquire how my bill was so high this month, they just hung up on me. Initially when you talk to them about getting a service they say 8pm-8am they electricity will be charged 50% less. When I asked them about it they say "it's not 50% you should check on you welcome note". I would never recommend such disastrous service oriented company to anyone. 

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  — Satisfied Customer
Glad I switched to Volt
 I haven't had any problems with this company, employees are helpful & courteous. Very pleased with the all around service, especially paying a lot les... 

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Glad I switched to Volt

 I haven't had any problems with this company, employees are helpful & courteous. Very pleased with the all around service, especially paying a lot less for electricity service!! 

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  — Houston Residential Client
Far Better Than TXU
 We have been clients of Volt for 2 years and have had no problems except for figuring out what to do with all the extra cash. TXU rode us to death for... 

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Far Better Than TXU

 We have been clients of Volt for 2 years and have had no problems except for figuring out what to do with all the extra cash. TXU rode us to death for years and years. 

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  — PARIS RESIDENT
EXPERIENCE WITH VOLT
 SATISFIED WITH NO MAJOR PROBLEMS--COUPLE OF MINORS WERE WORKED OUT BUT WE ARE PLEASED WITH OUR SERVICE 

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EXPERIENCE WITH VOLT

 SATISFIED WITH NO MAJOR PROBLEMS--COUPLE OF MINORS WERE WORKED OUT BUT
WE ARE PLEASED WITH OUR SERVICE 

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  — I Got Screwed
Run Away
 Volt is a scam. Got second bill and paid $1.10 kWh. The block price sticks it to you. Run far far away. 

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Run Away

 Volt is a scam. Got second bill and paid $1.10 kWh. The block price sticks it to you. Run far far away. 

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  — Volt Review
Volt review
 Theyapplied a $400 deposit against my creddit card despite my high credit score. When I called the number on my credit card to inquire, the number ran... 

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Volt review

 Theyapplied a $400 deposit against my creddit card despite my high credit score. When I called the number on my credit card to inquire, the number rang to an employee's cell phone who redirected me to another number where a different employee didn't announce his name- just hello and the proceeded to tell me that they routinely do this when they cant verify a credit score. They also hold the deposit until you have paid your last bill and then refund the balance eventually. When i told them that I had been an equifax victim he explained to me a process to get my money back that was ridiculously bureaucratic. 

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  — VERY SATISFIED CUSTOMER
PERSONAL EXPERIENCE
 AS ALWAYS WHEN YOU ARE LOOKING TO CHANGE PROVIDERS YOU HAVE MANY QUESTIONS--VOLT EMPLOYEES WERE PATIENT & HELPFUL--WE ARE VERY SATISFIED IN ALL A... 

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PERSONAL EXPERIENCE

 AS ALWAYS WHEN YOU ARE LOOKING TO CHANGE PROVIDERS YOU HAVE MANY
QUESTIONS--VOLT EMPLOYEES WERE PATIENT & HELPFUL--WE ARE VERY SATISFIED
IN ALL AREAS!!! 

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