The real Champion in my eyes. :)
EXCELLENT!!!!!!! After a lot of research, spreadsheet calculations, consumer reviews I chose Champion because this company provides wonderful customer service at a very fair and low cost. I know I sound like a commercial , nevertheless, they were ranked HIGHEST in Residential Customer Satisfaction with Retail Electrical Provider in Texas 4 YEARS in a row!!!! http://www.jdpower.com/content/press-release/kVNNnIQ/2013-texas-residential-retail-electric-provider-customer-satisfaction-study.htm .
The only costs (besides the base charge and per KwH rate itself) included in almost all REPs bills are: Sales Tax (1% City) & Texas State Gross Receipts Tax on REP income & Texas PUC Assessment, these are the same for every REP. The primary difficulty in making apples to apples comparisons is that the companies dont use the same rate structure. However, excluding the three adders I listed above, which are the same for almost all REPs, the rate can be broken down one or more of the following 5 components:
1. Energy Base Charge, if any, for bills of less than a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls below the defined level, which is most often 1,000 KwH for the month.
2. Energy Base Charge, if any, for bills at or over a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls at or above the defined level, which is most often 1,000 KwH for the month.
3. Energy Usage Charge. This is the charge for each KwH during the month that goes to the REP.
4. TDSP (i.e., CenterPoint for us) Base Charge. This is the fixed charge for being served by the TDSP.
5. TDSP Usage Charge. This is the charge for each KwH during the month that goes to the TDSP.
Keep in mind that some REPs bundle one or more of these components together and so you just use 0 for those charges when computing your bill. A lot of companies tend to have hidden fees. Champion is completely transparent.
Champions website is easy to use; the weekly email usage reports that show daily kilowatt usage / daily temp. in a graph keeps me current on my to usage. Setting up my service was easy and straightforward online at http://www.championenergyservices.com/.
Finally, I like how you can recommend friends and BOTH of you get a $25 referral credit if they use your referral ID (please remember to use mine: WStringer11190). Overall, Champion is a quality company and I highly recommend them. Please use my code only if you like what I had to say. Thank you for your supporting a local Houston Teacher. ? ”
Champion Energy Services
responds October 11th, 2013:
Thanks for the feedback. You're right when it comes to comparing "apples to apples" when evaluating electricity plans from various providers. The best way to get a clear picture of what you will be paying is evaluating the company's Electricity Facts Label - - base charges based on usage, monthly fees, billing preferences, customer services fees, etc. Based on that information customers can make an educated decision and we hope that they choose Champion Energy for our transparency to our customers with exceptional customer care. ”