Home > Friendswood Electricity Rates


This graph shows the lowest  rates for Friendswood
Rates as of 12/3/2018




Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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4Change Energy

Generous Saver 12
12 months

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months

/ kWh
@ 1,000 kWh / month
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Green Mountain Energy

Pollution Free e-Plus 12
12 months




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Reviews from Friendswood:


Great Service, Great Price, No gimmicks

(5 / 5)

  I've been with TriEagle for many years. My present 36 month contract expires in June of 2020. I plan to renew at that time. I was originally attracted by the simplicity of the plan. A flat rate (mine is 8.6 cents) and a monthly base charge of $4.95. That is all there is to understand. Many of the other companies have many gimmicks to try and confuse you as they overcharge . There is no Santa and I wanted a contract that didn't read like a variable annuity from a third rate insurance company. I don't care about "free" weekends, free nights, free miles, free points, no charge if a Holiday falls on a Thursday during a full moon, etc. Those are designed for gullible people. Just give me a great rate and no HIDDEN charges. If that's what you are looking for I doubt you can find any better than TRIEAGLE. I've only had occasion to call them a couple of times in seven years but my questions or concerns were answered quickly and courteously. Keep up the good work and the simplicity of your plans TRIEAGLE. 

Tom in Friendswood from Friendswood
September 22nd, 2018

Gafford

(5 / 5)

  Excellent experience so far. I am loving the service and cost savings. 

John from Friendswood
June 9th, 2018

DIRECT ENERGY THUMBS UP !!

(5 / 5)

  Everything was Great!! 

Diana from Friendswood
March 21st, 2018

A+++++. excellent. honest. transparent. no gimmicks.

(5 / 5)

  A+++++. excellent. honest. transparent. no gimmicks. 

Carol from Friendswood
June 14th, 2017

Great Rates!!!

(5 / 5)

  We have been very pleased with our service and rates since signing up July of last year. 

Vicky from Friendswood
February 16th, 2017

When problems arise, true value seen.

(4.6 / 5)

  I was dropped by Breeze energy leaving Texas market and I was switched to provider of last resort (POLR) that I didn't want in less than 12 hours after first notification. UNHAPPY! Decided on First Choice and chose at Power-To-Choose. First billing messed up by TNMP but First choice corrected it promptly. The real test of good customer support is when things go wrong. I was happy with First Choice response and ability to reach and talk to their customer support. Bill corrected, happy again. 

Happy Again from Friendswood
July 8th, 2018

Hidden Fee

(3.6 / 5)

  Lowest price per kWh I found at the time. With a smart meter changing service was a breeze. Never had a billing issue but they do have a $10 service fee monthly that counters the low rates in my opinion. If you factor that in and they are still lowest go for it. 

Zach from Friendswood
February 18th, 2017

After 7 years, time for a change

(3.4 / 5)

  Been using since 2006. Introductory rate brought my bill down considerably, but after about three years I noticed on average my rate had crept up to about $0.18 / kWH. When I called at renewal time, I was able to request and receive a much lower rate that is typically offered to new customers only, so I have stayed with them for another 3 years, going thru the same "call and request procedure" every 6 months. Now it's renewal time again and I was told that I could no longer receive the lower rate, so I am planning on switching. For a company with a simple philosophy and only 100% renewable plans, I wish they could keep things even simpler by offering their lowest possible rate to returning customers. 

Tree hugger from Friendswood
May 5th, 2013

residence

(3.4 / 5)

  overall, satisfied with service, but unable to get answers to questions about promotions, get referred to website, which did not mention the particular promotion I was asking about 

Tony Diotalevi from Friendswood
August 30th, 2012

No Problems

(3.2 / 5)

  I used Tara energy for a year as they were the least expensive the last time I signed up. I did not have any problems and payed all of my bills online. I never had to contact customer support so I cant speak to that. I am changing providers now simply because I can get a better deal. Overall I was satisfied with their service. 

Mark from Friendswood TX USA
January 24th, 2012

Customer Service after the fact

(3 / 5)

  My experience with your customer service department was not good by any means. First of all you can't understand anything they are saying. I am assuming this is outsourced to a foreign country. Secondly, they did absolutely nothing and said that a supervisor would call me back in about an hour. It was 3-1/2 hours later and the supervisor was even harder to understand. Although the need for customer service was long gone at that point, I am so sorry I switched to TriEagle because its going to be a long year and I think I did a 2-year term with one of my account. I will not recommend TriEagle due to this horrible experience. 

Kathy Allegra from Friendswood
July 23rd, 2018

How They Make Profit From Your First Bill

(2.2 / 5)

  I had good experience on the first time when I signed up .I got first bill for 2 days of service with full monthly base charge. I called and asked for the prorated monthly base charge, to my surprise, they credited the full monthly base charge for me. OK. Great customer service. NOT THIS TIME. Same situation and the claim" manager " Michael refused and refused to do ANYTHING. You can see how they make profit from all customers who signed up on first bills, no matter how many days on first bill. I am going to file a complain to PUC of Texas too. Hopefully PUC can tighten up rules to benefit consumer. Texas New Mexico power company gave me all prorated on TDU Pass Through charges. BUT NOT THIS RETAIL PROVIDER. BEWARE. 

Maxandlady from Friendswood
December 19th, 2017

They only post good reviews

(2 / 5)

  I've been a customer for 5 years pay my bills on time and never had any problems until the last couple of months. Customer service fail to follow through on the contract that I needed to place after mine expired. They said they call me they never did and they never left a message and called me a liar as to a new contract in new rates. I've called several times they have gouged me on my last bill because I didn't have a contract and they charge me $0.16 per kilowatt which I find very disgusting. All my other bills were at 12 and 13 cents per kilowatt I will never do business with anybody that treats me like you have treated me again. I called and requested a rewrite change on my last bill because I do live on Social Security and I can't pay the whole bill if that gouging rate. I have never been so insulted in my life do not ever do business with these people they told me no unless I sign a new contract at an outrageous and they have no good plans available I've already been offered a better plan with $100 signing bonus. Never been so disgusted my life with an electrical provider don't ever use these people and don't believe all the good comments 

Nancy from Friendswood
June 22nd, 2018

.14 c and .17c month to month trap

(1.6 / 5)

  I have been with them since 2007. When in a contract there are not many issues. I have 2 accounts with them on auto debit. One time they debited one account, but not the other and sent me disconnection notice and fees demand. Notice, both accounts use the same CC. Took the fees off, but not off my record. Hmm. I have been off the contract for who knows how long. My month to month rate right now is 14 and 17 cents. Quite a high rate compare with 8 cents you can find somewhere else. I called several months ago and they offered like 12 cents which is way higher than others. My son got a much cheaper promotional rate at his apartment as a new customer. I guess they don't care about loyal customers! Very dissapointing. On the other hand I like they offer auto debit by CC and more organized than some other outfits around. I lost a lot of money being month to month for a couple of years and ready to move my business somewhere else. 

Ira S from Friendswood
May 30th, 2018

.14 c and .17c month to month trap

(1.6 / 5)

  I have been with them since 2007. When in a contract there are not many issues. I have 2 accounts with them on auto debit. One time they debited one account, but not the other and sent me disconnection notice and fees demand. Notice, both accounts use the same CC. Took the fees off, but not off my record. Hmm. I have been off the contract for who knows how long. My month to month rate right now is 14 and 17 cents. Quite a high rate compare with 8 cents you can find somewhere else. I called several months ago and they offered like 12 cents which is way higher than others. My son got a much cheaper promotional rate at his apartment as a new customer. I guess they don't care about loyal customers! Very dissapointing. On the other hand I like they offer auto debit by CC and more organized than some other outfits around. I lost a lot of money being month to month for a couple of years and ready to move my business somewhere else. 

Ira S from Friendswood
April 9th, 2012

Horrible customer service and billing

(1.2 / 5)

  Horrible Customer Service!! Do not think you have 3 days to cancel after you sign up with them because they will send you a bill for $18 for less than 1 day usage. They say 3 days to cancel but once you cancel, it takes up to 30 days to dispute and cancel. The customer service lady was also very rude and I literally waited 1 whole hour on the phone just to get an agent on the phone to help me. My average monthly bill is only $140. If I paid $18 per day...it would come out to $540 per month. Their customer service is beyond horrible and expect to wait 45 minutes to an hour just to get someone on the phone. Will NEVER recommend them to anyone or ever use them again...no matter how cheap their rates are!!  

Kathline from Friendswood
June 6th, 2014

Stream Sucks

(1.1 / 5)

  I hate stream ever since I got them years ago.. I am looking for a new provider. They just told me that the past 5 invoices they billed me were incorrect and sent me a bill for all of it which was more then double my usual bill... 

Dustin from Friendswood
March 19th, 2010

Very bad service

(1 / 5)

  Employees do not have knowledge of products and don't know what they are doing in regards to pricing information on the account or changing a plan.
Call wait times is horrible. You will be on hold a minimum of 30 minutes.  

Maria from Friendswood
February 17th, 2018

Spark Energy... Price Gouging?

(1 / 5)

  We were long time customers of Spark Energy for a number of years and never experienced any problems until recently. Our rental home became vacant earlier this year and while we made some minor repairs, we decided to go back to Spark Energy for a 6 month contract at 6 cents per kWh. Things were great, bills were low until the contract expired in July. Being close to putting the house on the market, we didn't want to get stuck with a cancellation cost so we decided to go on month to month (variable rate). Boy o Boy was that a mistake, the rate jumped from 6 cents to 21 cents per kWh :0 Really???? I called the customer service number hoping there was a legitimate reason or a mistake in the billing. How can the rate jump 3 fold in the course of 1 month? No luck, they responded with their standard response of... it's a variable rate and we use the rate of what we buy it at market? Really?? We have a different electricity provider in our primary residence and it just so happened our contract expired at the same time our rental home did. Our 'variable rate' in our primary residence was 7cents per kWh? How can one company have a variable rate of 7 cents and Spark Energy have a variable rate of 21 cents per kWh? This does not sound right at all..sounds more like Price Gouging... I also reviewed my invoice and under Plan Information it lists Residential Evergreen, expiring on 9/14/2015. Why can't I find the Residential Evergreen plan anywhere on Spark Energy's website? Help?? I'm looking at a $575 bill for a vacant house :0, this is almost double that of my primary residence. 

E from Friendswood
August 27th, 2015

DO NOT USE THIS PROVIDER!!!! HORRIBLE!! HORRIBLE!!!

(1 / 5)

  We switched over to them in Sept of 2014 for a 5.2 cent rate. I did not receive a bill the next month, called, they said they were having a problem with their billing/invoice system; I asked for an estimate, they said could not give an estimate. I paid $200 to the account anyway. THIS WENT ON OF A NUMBER OF MONTHS, and I kept paying $200 a month, BUT EVENTUALLY I GOT A GROSS BILL FOR ALMOST $1000 (YES, A THOUSAND DOLLARS!!!). Luckily, I had been paying something every month, otherwise I would have been screwed. THEY CALL CONSTANTLY. I have had them call over missed / nonpayment of a $13 late fee. Their customer service call center reps are incompetent and do not know what they are doing, obviously due to high turnover caused by low pay. WE ARE DEFINITELY NOT GOING TO RENEW WITH THEM.
DO NOT USE THIS PROVIDER !!!! SHOP FOR ANOTHER !!! TELL EVERYONE!! RATING THEM
ON A SCALE OF ONE 1 TO FIVE 5, I WOULD GIVE THEM A MINUS (NEGATIVE) -1.
 

Mr. Tony from Friendswood
July 25th, 2015

Updated: 12-05-2018
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