Home > Haltom City Electricity Rates

This graph shows the lowest  rates for Haltom City
Rates as of 12/3/2018

Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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4Change Energy

Generous Saver 12
12 months

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months

/ kWh
@ 1,000 kWh / month
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Green Mountain Energy

Pollution Free e-Plus 12
12 months

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Reviews from Haltom City:

My new company

(4 / 5)

  Stream is cheaper the TXU and Reliaent engery
and with out some of the fees they charge. 

Michael Jordan from Haltom City
June 21st, 2010


(1 / 5)

  TXU is a joke! I have had their service for 11+ years and since December 2013, my bills have been the highest they've ever been! I live in a 655 sq. ft. apartment and there is NO way in the world that my electric bill should be over $100 a month for 3-4 months straight! My bill has always averaged between $60-$70 a month. I unplug mostly everything in my house that doesn't require constant electricity such as my major appliances. When I'm home, my AC/heat isn't on unless it is absolutely unbearable. I sent in a request to have my account reviewed and all they said was that "it's appears to be accurate" and then mentioned that back in July of 2012 my bill was $120. Ummm hello!?! What about the other 131 months I've been in the same apartment, with the same electric provider????! That was the first problem. The second one is for my January bill, I had to make payment arrangements because of some things that happened beyond my control. I made the arrangement for February 17th. Well, I went online to schedule a payment to be taken out of my account on the 17th and apparently I didn't save it or something happened where it didn't save. I come home on the 19th and my lights are off. I call TXU and ask them what's going on and they told me that I didn't keep my arrangement. I told them that I did, at least I thought I did. I checked it and my bank account and the payment didn't post. I made the payment right then and asked the lady if they could waive the reconnect fee as a courtesy. She told me to call back once the fee hits my account and they could help me with it. So I get my bill this month and it's on there. Lastnight I call TXU and speak with someone, whom I could barely understand and hear because it sounded like they were in a bar or something with the background noise and I tell her my situation. She says ok, let me look at your account. She leaves me on hold for 15 MINUTES!! Then comes back and says, "I'm sorry, at this time we can't waive the fee because you've paid your bill late a few months". REALLY??! I told her I'm aware of that but in 11 years I've NEVER had my electricity disconnected with the exception of once and that wasn't my fault, it was TXU's fault and they disconnected mine by mistake; it should've been someone else's. I told her to transfer me to a supervisor. She transferred me to Mike (her name was Maria). He told me the same thing. I told him well, I will find another energy provider and change immediately and yall can send me a finally bill and I'll pay you all $5 a month until it's paid off. He said, well, we can only provide a waiver once per calendar year to an account. I told him I HAVEN'T HAD TO HAVE A FEE WAIVED IN 11 YEARS!!!!! He said, I will go ahead and credit your account as a courtesy. Really? Thank you. {sarcasm} I am shopping around right now for other energy providers because TXU is ridiculous! I will find someone else who appreciates my loyalty because apparently it's not important to TXU.
Good riddance! 

Shalonda from Haltom City
March 13th, 2014

Horrible Business practice and customer service

(1 / 5)

  Summer energy does not warn you that contract is going to expire. and when bill shows up it is double or triple what you expect to pay which is not good when you are on a budget. You call customer service to find out what the problem is they tell you that contract has expired and that your stuck paying that bill. This what I get for being with them for a year and paying all my bills on time!!!!! Thank you very much Summer Energy. 

DP from Haltom City
January 20th, 2014

Promotional Scams and lieing customer service

(1 / 5)

  1st off, get everything in email or writing from this company. Their customer service does not stand by what they say. On multiple occasions, they have lied to make me get off the phone or talk to their supervisor. e.g. "Oh, we found your missing Promo and will be applied in next month cycle." and it never shows up in system.

Now the review and my personal experience:
During my 1st enrollment my $50 joining Promotion disappeared.
During my 1st enrollment my $50 refer a friend bill credit was denied on the basis that 1st payment was late, even after my bank confirmed that they actually issued the check for 1st payment to reach Bounce on 7/26 and due date was 7/28 and delay was from Bounce side. ( I have been using Bill Pay with my Bank for over 10 years and never had late payment or missed dates.)

I had called customer service after 1st enrollment to confirm both the above rewards.

My 1st plan was 7 month custom plan with No early termination fees. (I can still pull that up from my plan details. But I was charged $150 early termination fees.)

I rejoined as Bounce was offering $50 as "Come Back" promo and $75 as another Promo code (1409143). I again, do not see those in my Promotion.

Looks like Bounce is running the scam in terms of promotions.

Jay from Haltom City
December 2nd, 2013

Terrible Customer Service

(0.6 / 5)

  -Decently competitive rates
-Good on boarding customer service
-Terrible existing customer service
-Horrible website
-Limited and expensive pay options
-Difficult to get them to fix mistakes

I was a member with this company for two years
without much issue. Then I locked in a flat
rate just before I moved apartment buildings
(not complexes, just one building over). I had
locked in at a low rate given my usage history.
When I moved they reset my rate much higher
because they were basing it on the previous
renter's usage. I explained I had just moved
buildings, had the same floor plan, and would
be using the same electricity. Pointed out the
date I locked in the rate and how they jacked
it up a week later. Long story short it took
me 2 weeks dealing with them to get it fixed.
When you sign up they very friendly customer
service in the US. Once you are a customer
they ship off your service needs south of the
border somewhere and the language barrier
creates a nightmare. STAY AWAY 

Jim from Haltom CIty
January 29th, 2012

Rip Off

(0.2 / 5)

  I paid a deposit to ambit and never moved into the location, it has been 2 months and ive been waiting for the deposit to be returned. they keep saying they need to do a full investigation and yet the apartments have already told them i did not move in.I wouldnt recommend this company to anybody 

me from Haltom City
September 12th, 2011

Fraudulant billings

(0 / 5)

  We have been with TXU For over 20 years. Our home 1200 sq.ft. since 2007 we have lived in the master bedroom with a small Window air condition the rest of the house we kept the window up, our home filled with dust, my wife has developed breathing problems. our monthly bill $300, With late fees,disconnect notice fees, we has asked that our meter be checked to no advail. my retirement checks is $12.000 per year with $4.OOO paid to TXU. This is robbery without a pistol. Who can help us with righteousness? 

Robert & Ollie Anderson from Haltom City
May 19th, 2014

Updated: 12-05-2018
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