The best review categories for Ambit Energy are the order experience, rated at 2.3 out of 5, and their plans and pricing, rated at 1.6 of 5.
  — BlueCat
What they do is legal...but it is deceptive...
 Ambit requires 1 year contracts, at least they did for residents of my community. I pay my bills online, but Ambit's website is down regularly after ... 

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What they do is legal...but it is deceptive...

 Ambit requires 1 year contracts, at least they did for residents of my community. I pay my bills online, but Ambit's website is down regularly after 10pm or so....maybe earlier, but that is when I finish my day and sit down and work on bills and stuff. This led to late payments, waiting for the next time the site was up. So I set up auto pay, but then my bill goes up. And then a payment fails, but I am not notified until my service is cut. Sometimes I work from home, so this is not acceptable. I am planning to move, but now that they have required a deposit, and for me to re-start a 1 year contact because of the shut off, I will lose the deposit when I move. All of this is legal. You can get bills and notices mailed, but they won't get to you in time, so paying online is still better. But keep an eye on the rate and rate changes and don't set up autopay. Better yet...don't waste your time and money on this outfit. Look at their reviews. They are profitable because of with held deposits, fees, and energy rates that change or are to their best interest, not yours. 

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  — Jesse
Stay Away!!!!!
 I was an faithful member for almost a year. Unfortunately this company is all about the money and not willing to assist for being 1 day late. I have n... 

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Stay Away!!!!!

 I was an faithful member for almost a year. Unfortunately this company is all about the money and not willing to assist for being 1 day late. I have never been late not once in almost a year, and because I forgot to make a payment, a day later my electricity was shut off. Very unethical thing to do!! I have a child at home with my wife and Ambit should try and contact their customers before shutting off service. I called right away and apologized for being late and explained that if they see my history with them I had never been late once. They simply reffused and stated there is nothing they could do for me. I owed them $58.64. They wanted to charged me a $15 late charge fee, $40 reconnecting fee, and $140 deposit. Total amount $253.63 for being a day late. Absolutely unthethical on any standard of business. Basically their response was there is nothing we can do for you either pay or you won't get your electricity turned back on. I have cancelled my contract with Ambit and NEVER will I return or refer other people to this self serving company that does not care about an individuals situation. I will be paying a little more now; however, I rather pay more than deal with such Ambit Energy!!!!! 

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  — Yen
No bills out just said mail delivery wrong .
 No bill out for me no call for late payment no note when drop your contract no note to disconnect your service . Hard to contact customer care . Call ... 

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No bills out just said mail delivery wrong .

 No bill out for me no call for late payment no note when drop your contract no note to disconnect your service . Hard to contact customer care . Call to auto pay system and you pay your payment but not still said you still owe money . I was pay 3 time same day , money in bank they take it but electric not turn on , customer care said I'm not make payment yet . I will complaint to PUC 

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Customer Review Summary

5 Star Reviews
 
23%
4 Star Reviews
 
18%
3 Star Reviews
 
5%
2 Star Reviews
 
8%
1 Star Reviews
 
47%
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  — Hill
No way I'm joining now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
 I was going to join Ambit tonight and work the business, had great enthusiasm and plans, but then I read these customer service reviews. It should no... 

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No way I'm joining now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

 I was going to join Ambit tonight and work the business, had great enthusiasm and plans, but then I read these customer service reviews. It should not matter if someone didn't pay there bill on time or not, the customer service should be professional and courteous. I just cannot in good faith ask my friends and even strangers to sign on with soooooooooo Many customer service complaints. Sorry Ambit but you lost me, get a grip and start dealing as professionals with your customers. I can't wait to spread the news of how horrible your reviews are. 

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Veteran Energy's mission is to build awareness for service organizations and give back to veteran and active-duty military servicemen. They seek to distinguish themselves as business owned entirely by veterans of the United States Armed Forces. They are certified as a 100% Veteran Owned Small Business by the Veterans Administration (VA) Center for Veterans Enterprise (CVE) and is a fully compliant, federally registered Central Contracting Registration (CCR) Veteran Owned Small Business. In addition they claim in their mission statement to build awareness for service organizations and give back to veteran and active-duty military servicemen.

Veteran Energy was founded in 2010 and licensed to sell retail electricity to commercial and residential customers in 2010. They have since expanded to offering residential electricity and natural gas service in the state of New York.


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  — ANGRY CUSTOMER
Horrible
 I have called Ambit Energy Customer service numerous times, and every time it has been the same thing. "Ummmm, do you mind holding while I get a ... 

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Horrible

 I have called Ambit Energy Customer service numerous times, and every time it has been the same thing. "Ummmm, do you mind holding while I get a supervisor?" Really??? Why can't anyone answer my questions? My power was shut off no due to the fact that I did not make a payment but because there automated payment system was telling me they could not complete the transaction at this time. And of course office was already closed. I renewed my contract after 6 months. 2 days letter my power was shut off again and they cancelled my contract and started charging 17.4 cents KWH variable instead of the 9.4 fixed. Who in there right mind is going to stay with a company that is going to charge that? NOT ME. 

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This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Ambit Energy

Our analysis of Ambit Energy

Ambit's business model is that of a network or multi level marketing company, where agents are recruited to sell Ambit energy to their friends, family and social network.

Agents are required to pay a $429 fee to set up their business, and are then subject to ongoing monthly fees of $24.95 to maintain their storefront.

Ambit Energy was founded in 2006 and is headquartered in Dallas, TX.

Let us help you get the best electricity rate

We understand that Texas Energy prices can be hard to understand. That's why you have the power to choose and compare your energy price from over 50 certified service suppliers in Texas

And the best part is that it's all free. There are no switching fees, your electricity stays on throughout the whole process, and no special equipment is needed. If you're moving to to Texas, your new provider will turn on your power and set up your new service.

And If you have bad or no credit there are No Deposit Electricity plans to give you a fresh start. You can get your electricity turned on at your new home on the same day with pre-paid and pay as you go electricity plans from multiple providers.

And we've made shopping for No Deposit Electricity plans easy. You'll find plenty of choices and options to choose from, whether you're looking for Pay As you Go, Free Weekends or Nights, or a Prepaid plan, you‘re in control.

We've made it easy by sorting, ranking and rating every provider and then recommending plans and providers that have proved that they provide the best customer service and a great electric rate for your home or business.

  — Raj
Definitely not recommended
 Totally not worth going with this provider,.. After the initial contract you will see the real colors and also once you miss the payment by one day th... 

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Definitely not recommended

 Totally not worth going with this provider,.. After the initial contract you will see the real colors and also once you miss the payment by one day they charge $120 deposit which you will never get back.. Very bad customer service. 

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avg rate per kWh
from 100 to 3000 kWh

Ambit Lone Star Plus 24


15.0¢
per kWh @ 1,000 kWh
24
month term
more info

Ambit Lone Star Plus 24


Plan Info
Term Length :  24 months
Plan Type :  Fixed Rate
Early Termination Fee :  $199
Monthly Recurring Charge :  $9.95

Documents
Electricity Facts Label

Pricing
15.0¢
per kWh
@ 1,000 kWh / month



avg rate per kWh
from 100 to 3000 kWh


Texas Electricity Ratings

score for Ambit Energy:


( 1.8 / 5 )
See how ratings work
All Providers Ranked From High To Low
  — Jrm
What customer service
 I am a new Ambit customer and frankly not pleased. I have had multiple problems with the online payment system. and when I call to rectify the problem... 

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What customer service

 I am a new Ambit customer and frankly not pleased. I have had multiple problems with the online payment system. and when I call to rectify the problem, the customer service representative acts like they are doing me a favor, and that I have interrupted something very important by calling. 

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  — Rosemarie S.
Late fees and delivery charges
 I do not appreciate getting a late fee for being less than 24 hours late on paying bill. $10.00 is robbery when you are paying basically on time. I al... 

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Late fees and delivery charges

 I do not appreciate getting a late fee for being less than 24 hours late on paying bill. $10.00 is robbery when you are paying basically on time. I also have noticed lately that whatever my light usage is I am paying half that amount in delivery charges... so for a $60.00 usage add $27.00 in delivery fee then and taxes....it is ridiculous.... 

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Looking for that perfect balance?

Find the Best Electric Company
  — Jessica
New oncor charges every on bill
 I've been a customer of Ambit Energy for a year now. I've never been late on a payment nor had my service disconnected. I'm enrolled in a fixed rate t... 

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New oncor charges every on bill

 I've been a customer of Ambit Energy for a year now. I've never been late on a payment nor had my service disconnected. I'm enrolled in a fixed rate term plan. It surprises me that on every bill there is increased charges. My kWh used stays about the same but the other numerous charges just always increase. Ambit claims Oncor increases their transmission line charges that Ambit is charged, so Ambit relays that charge to the Ambit customer. When I've called customer service, I got the vibe that the representatives have been employed with Ambit for a couple of weeks. The Reps have either told me they dont know the answer to my question OR take out their frustration for not knowing the answer on me and become unprofessional. The rewards points program is a publicity stunt to hook consumers into signing up with Ambit. Grand Incentives Reps are encouraged to not allow the Ambit customer to cash in on the reward points. I'll be testing a different energy provider in a few months, and I really hope the new company I pick isn't similar to Ambit. 

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  — Bill Earnst
No Complaints
 I've been an Ambit cuatomer for the past 2 yrs. and have had no problems. My bills have been consistantly lower than with my previous provider, Libert... 

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No Complaints

 I've been an Ambit cuatomer for the past 2 yrs. and have had no problems. My bills have been consistantly lower than with my previous provider, Liberty Energy. They offered a decent rate, then slammed me with a $60, 70, $80 distribution charge each month. We love Ambit's web site. After reading many negative reviews about Ambit, My advice to those who can't or won't pay their bills on time, is to arrange for an automatic payment plan and stop blaming others for your own short comings. 

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  — Pissed Off
Worst Cust Service and Business Practices I've Ever delt with!
 Every one of the negative statements I've read.....sadly is true/ I was shocked when I started reading and found I was having the same issues! The c... 

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Worst Cust Service and Business Practices I've Ever delt with!

 Every one of the negative statements I've read.....sadly is true/ I was shocked when I started reading and found I was having the same issues! The cust. service is terrible and Pray you don't get a supervisor esp. one named Michelle....she wouldn't disclose her last name either so I could speak to her boss or report her attitude. I can go on & on with situations but the main one is the fact I saw so many saying they do not notify you of contract cancellations. I did NOT receive ANYthing in the mail nor did I get any calls which they said they did. I asked for dates and why I did not get a VM...their notes were it just rang??? It's a cell #.....it goes to VM so how does it just ring????? and all 3 times?? cmon!

Basically I was told deal with it! that I should have wote down the contract end date. Now I am stuck with a $289. bill I get the deal with contracts but no notification or help?? Worst serfice ever and the bill is the most complicated to understand... They have it figured out how to screw you because what else can you do once its so high ....you have to pay it! 

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Find Electricity Plans in Texas:


  — M.R
Rate when up significantly
 Every working couple with kids get extremely busy so we overlooked and forgot to pay bill on time. We got disconnected. So after our service was resto... 

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Rate when up significantly

 Every working couple with kids get extremely busy so we overlooked and forgot to pay bill on time. We got disconnected. So after our service was restored our rate changed from 8 to 17 which is ridiculously high. When I called they said they switched us to the standard plan. So I asked so how much is the cancellation fee if I want to switch, he told me amount which I don't recall. In January I got my bill for december and oh my god it was almost $500 for a mobile home! So I called back to ask how long left on my term & she stated I was on a month to month. Omg! So that other guy lied or didn't knw what he was talking about. I am now shopping around for a better company that will not switch u to a higher rate bc of a disconnection 

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avg rate per kWh
from 100 to 3000 kWh

Ambit Lone Star Flex


12.9¢
per kWh @ 1,000 kWh
month to month
more info

Ambit Lone Star Flex


Plan Info
Term Length :  None
Plan Type :  Month-to-Month
Early Termination Fee :  $0
Monthly Recurring Charge :  $4.95

Documents
Electricity Facts Label

Pricing
12.9¢
per kWh
@ 1,000 kWh / month



avg rate per kWh
from 100 to 3000 kWh


  — Brad McMahon
Total Rip Off Company
 This is the worst energy comapny ever! They overbilled me and requested I pay a late fee for incorrect charges. They also billed me 3 months late fo... 

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Total Rip Off Company

 This is the worst energy comapny ever! They overbilled me and requested I pay a late fee for incorrect charges. They also billed me 3 months late for services and said that I was late on my bill when they tired to roll the services back 3 months. Buyer beware this company is a total rip off. 

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  — Leann
Awful! I am so disheartened
 I am going through a very hard time financially. My church wrote a check to pay for my electric bill for current month. Unfortunately, there is no w... 

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Awful! I am so disheartened

 I am going through a very hard time financially. My church wrote a check to pay for my electric bill for current month. Unfortunately, there is no where in San Angelo where you can drop off a check payment and if I mail the payment it will not make it to their facility before the disconnect date. I called to ask where to drop off the payment (no where) and then asked for an extension so they payment would have time to make it there. They would not give me any extension unless I called my church and asked them to call and pledge that they were paying it - only after that would they extend it. I asked to speak to a supervisor with the same help. All this company did was take an already humiliating situationa and make it worse. Even though I am saving money with Ambit, I will definitely be changing as soon as my contract is over due to the lack of customer service. Very polite but the least helpful people I have ever dealth with. 

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  — Bonnie
The worst I have ever had to deal with
 I have lived in CT where the only option for electricity is CL&P, notorious for their terrible customer service and I can say that Ambit is far wo... 

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The worst I have ever had to deal with

 I have lived in CT where the only option for electricity is CL&P, notorious for their terrible customer service and I can say that Ambit is far worse, the customer service reps are extremely rude and unless you follow their script you cannot get anything done because the customer service reps lack the common sense to follow what you are saying. I will never use this company again. 

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  — Shane
morons!
 I had ambit switch the power out of my ex wifes name and into mine. They sent an activation notice to the power company then a cancellation for hers s... 

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morons!

 I had ambit switch the power out of my ex wifes name and into mine. They sent an activation notice to the power company then a cancellation for hers so I had power for 2 days now no power and it is still 90 outaide at 10:00. Started calling them at 10 am they said it would be on shortly now 12 hours later and 2 phone calls later sitting on hold for 30 min on each call they tell me hopefully it will be on tomorrow. They said it is hard to send a second energy request. I dont care how hard it is do it fix your mistake. Now pay for my spoiled food in my refridgerator. They act like they care but dont believe it. 

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12 Month Usage Bill Credit


10.2¢
per kWh @ 1,000 kWh
12
month term
more info

12 Month Usage Bill Credit




  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!

  • More Plans for Constellation

    Plan Info
    Term Length :  12 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $50
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.2¢
    per kWh
    @ 1,000 kWh / month




      — Jason Teague
    DO NOT USE AMBIT

     I have been with Ambit for a year and today was my last day. Last month I received a bill for $243.53, $60 higher than any previous bill. Looking at m... 

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    DO NOT USE AMBIT

     I have been with Ambit for a year and today was my last day. Last month I received a bill for $243.53, $60 higher than any previous bill. Looking at my usage I saw 1302, a decrease from the previous month but still a much higher bill. I immediately called to see what the issue was. Not only was the customer service rep extremely unhelpful, she actually hung up on me when she couldn't answer my question. I did not get a call back or an explanation for this bill. This month the exact same billing issue occured again. I called and was told that I was contacted 3 times by phone saying that my term was about to expire and therefore my average rate went up to 17.2 cents. I never received a phone call or voice mail about this. I'm still thinking this is a correctable issue at this time. As a customer with excellent payment history and good credit I asked if they could adjust my bill to the previous rate of 9.5 cents for the last month and I'll re-up my term for another year. I was told absolutely not. After some questioning I asked the rep if they really expected me to re-up for another year when I'm being charged double just because they can. Her answer- "yes". I wish I had recorded that conversation so people would could hear how blatant they steal your money and then expect you to stay. I switched to "Just Energy" today for a lower rate and easy set-up. DO NOT use Ambit. 

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      — Michael Grooms
    Great Service
     I have been a customer for 2 years now and they have been great. Their free electricty is great they give me a $125.00 to $150.00 credit every month. ... 

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    Great Service

     I have been a customer for 2 years now and they have been great. Their free electricty is great they give me a $125.00 to $150.00 credit every month. What a great deal it is. The free trip rewards are great my wife and i are going on a cruise soon paid for by Ambit just for being a customer. The free web site is nice they even give me tips on how to save energy. 

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      — David
    Absolute worst company I have ever dealt with
     This is absolutely the worst company I have ever dealt with. They don't send your bills on time (or at all) so when you go to pay them they are alrea... 

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    Absolute worst company I have ever dealt with

     This is absolutely the worst company I have ever dealt with. They don't send your bills on time (or at all) so when you go to pay them they are already late and then they get to shut off your power and charge you hundreds of dollars to get you power back on. If you have two disconnects they then double your rates and you end up with an outrageous bill.

    I always pay my bills on time and haven't ever had a problem with any company. These people are absolute crooks. 

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      — J Gill
    PUC whip
     Recently my Ambit account was hijacked by Entrust Energy. Ambit sent out a second bill which included 600 extra kilowatts I'd used and a $199 early te... 

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    PUC whip

     Recently my Ambit account was hijacked by Entrust Energy. Ambit sent out a second bill which included 600 extra kilowatts I'd used and a $199 early termination fee... understandable. After contacting Ambit I was surprised to find out this situation is quite common. I had paid my bill before realizing it was a new bill so I asked when I would get the $199 fee back; they said it would be applied to future invoices. Now unlike some, I pay my Ambit bill early... I also round the bill up to the nearest dollar, and I've been a loyal customer for over 7 years (almost 7000 useless travel points,) how do they say thanks, by keeping 1.5 months worth of payments. As I was speaking with the Texas PUC about the account hijacking I mentioned Ambits policy of keeping the "spoils" of my situations and applying them to "possible future invoices" and the PUC said "we'll look into this." This morning about 9am I get a call from Ambit wishing to address my PUC complaint and guess what... suddenly I CAN get my $199 fee back as a check, not a credit. In closing, don't get angry; call the PUC. If you don't have a leg to stand on with the PUC, you shouldn't be complaining. 

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    Entrust 6


    9.2¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Entrust 6




  • Straightforward Billing
  • Great rates for any sized home
  • Our best 6 Month Plan

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    9.2¢
    per kWh
    @ 1,000 kWh / month




      — Maria
    Theives!!!!!!! DO NOT GET AMBIT ENERGY!!!!!!!!!!!!!!!

     I had Ambit at home and we have it for a family owned business. ONE HUGE DISAPOINTMENT! A month ago I missed payment andthey cut it off. I had called... 

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    Theives!!!!!!! DO NOT GET AMBIT ENERGY!!!!!!!!!!!!!!!

     I had Ambit at home and we have it for a family owned business. ONE HUGE DISAPOINTMENT! A month ago I missed payment andthey cut it off. I had called a few days before to see about renewing my contract and they said nothing about disconnection. I get disconnected and they tell me that it will not be connected unless I pay off what I owed which I did , but refused to pay a $52 connection fee. Today at the small family business I work for, the electrician doing a small installation in the warehouse said that there was no voltage on one off our faces. We called centerpoint energy and they let us know we were up for disconnection after paying our bill and another deposit of $600 dollars paying a total of $1034. They representative had said that I was paying two months and the deposit! Today I am told the deposit was not $600 but should have been $680! Why am I getting different quotes a week later? I went ahead and told them to leave my lights off at home, that I would find another company! The bad thing about the company account is that I've already made a $680 deposit and was short on the payment that i made of $1034 because I was told the deposit was $600! UNFORTUNATELY i CANNOT HAVE THEM CUT THE BUSINESS ELECTRICITY OFF OR i WOULD DO THE SAME THING i DID FOR MY HOME! This is the WORSE light company I have dealt with! When I asked to speak to a supervisor the representative told me " even if you speak to a supervisor , your lights will still get shut off.''. I asked when is my contract over and they said another year! We've forked out way to much money to just have them do this to us! 

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    Break away from contracts
    and credit checks.

    Find Prepaid Electric Plans
      — Sarah H.
    Say NO to Ambit
     I use the Ambit prepaid service that they offer. I made a payment tues. which said i had 18.7 days of electric. And now its only thursday, and all of ... 

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    Say NO to Ambit

     I use the Ambit prepaid service that they offer. I made a payment tues. which said i had 18.7 days of electric. And now its only thursday, and all of a sudden my electric was disconnected. I still dont understand how i went from 18 days to a negative balance in one day. I wouldnt recommend them to anyone!!! 

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      — Mike
    Not Pleased
     Ambit rates are currently high but if there rate are among the 5 lowest I would select them. There website and billing system works fine. They do not ... 

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    Not Pleased

     Ambit rates are currently high but if there rate are among the 5 lowest I would select them. There website and billing system works fine. They do not have any tolerance if you a few days late. 90% of the bill can be paid on time and they will hit you with fees and send disconnect notice for nominal amounts outstanding, regardless of how long you have been with the company. There vacation/trip plans are rip offs. So do not use that as a factor when signing on. I've waited 9 weeks for a coupon and I had to call them 3 times just to get it that fast. They were friendly but 2 of the reps was not able to provide results. When I received the coupon, I then had to send it to another company and had to wait again to find out they would not book me to fly into a airport I wanted to travel. It was a small but international airport. They said it was too small so I must drive 3 hours from the next closest airport. There are fees and price ranges involved travel/vacation plan which make it a rip off. 

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      — Rebekah
    my review Ambit
     I have been very regular with my payments even when I was layed off from my job. This summer was very hot and received huge increase in my normal bill... 

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    my review Ambit

     I have been very regular with my payments even when I was layed off from my job. This summer was very hot and received huge increase in my normal billing but still have been pretty regular. I am having some unplanned medical expenses for Sept & Oct and have not been able to pay timely. THey are unwilling to work with me to extend any further time to pay my October billing not even 1 week thru OCt 28th. I think this is very poor when companies don't work with you to receive payment. 

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      — Mark Keehn
    Beware of AMBIT billing practices.
     If you miss a month's payment, the unpaid balance will not appear in subsequent bills until after your power has been disconnected and you get charged... 

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    Beware of AMBIT billing practices.

     If you miss a month's payment, the unpaid balance will not appear in subsequent bills until after your power has been disconnected and you get charged a hefty re-connection fee, security deposit, and your introductory rate is replaced with the AMBIT "standard" rate. I missed my June payment, but when the outstanding balance did not appear in my July or August electric bills, I erroneously assumed that it had been paid. My error cost me several hundred dollars. I also lost my introductory rate. I had reservations about signing up with AMBIT because of on-line reviews I had read, but I did it as a favor to my neighbor. Fortunately, I only have two months before my contract is up and I can switch electricity providers without further penalties. I was wrong in missing my June payment, but I think that AMBIT's practice of not rolling over outstanding balances is dishonest. They make it very easy to default. Buyer beware! 

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    Entrust 24


    10.5¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Entrust 24


    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.5¢
    per kWh
    @ 1,000 kWh / month




      — Beatrice Potter
    Don't sign up if you EVER have to pay late!!

     We have been with Ambit for a year and a half now. We are also on the LITE-UP program because my husband lost his job recently. All of a sudden,... 

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    Don't sign up if you EVER have to pay late!!

     We have been with Ambit for a year and a half now. We are also on the
    LITE-UP program because my husband lost his job recently. All of a
    sudden, when we have fully paid every other bill, they say we will be
    disconnected if this bill isn't paid within 13 days after the due date.

    I called to set up payment arrangements for the first time in a year and
    a half... their idea of "helping me out" is to expect 60% down with 40%
    due in 10 days and a $20 FEE ADDED ON TOP OF IT! Now we are in the
    middle of July in TX and they are going to cut my electricity off if I'm 13
    days late or if I don't do their "ONLY PLAN AVAILABLE." It's highway
    robbery, especially when they know we are struggling because we
    qualified for the LITE-UP program.

    If you are sure you will ALWAYS be able to pay your bill on time, then
    Ambit is a great deal with great prices! But if you ever get in a bind,
    don't expect them to help you out! 

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      — Apt 101
    unsatisfactory service
     i will not recommend this energy company to anyone else. i called them to shop around for a cheaper service plan and was give wrong information. i wa... 

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    unsatisfactory service

     i will not recommend this energy company to anyone else. i called them to shop around for a cheaper service plan and was give wrong information. i was told that my service with them would be changed over after my contract with relaint company ended on 4/6/11 and not before. i also told them to make sure, it was not done sooner, now thanks to them i have to pay a 150.00 contract cancellation fee, that was due to their wrong doing. i will not recommend them to anyone. they are wrong to mislead me and others in this matter 

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      — Frank
    Frank
     I'm extremely satisfied with my monthly bill, but, as i received my bills, i paid them "promptly" but, with my prompt payment i immediately recei... 

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    Frank

     I'm extremely satisfied with my monthly bill, but, as i received my bills, i paid them "promptly" but, with my prompt payment i immediately received a "disconnect notice?" Then trying to get someone on customer service was like pulling teeth? Took 20 minutes? Explained to them that i paid my bill promptly and why the disconnect notice? Customer service looked over my bill and said, well, there my bill was paid in full? Said they would check that out? Yeah, got two more just like that? I dug into my trash and found the post marked envelope from "them&" was mailed to me (from them) on Feb. 08, 2011 and i received the bill between the 9th and 12th...and paid bill promptly on the 14th of Feb....Billing period ended Jan 20th so that took them about 18 days to bill me?? Billing department must have monkeys doing the work to save costs? I have the agent that sold me on this company checking this crap out! 

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      — Maria
    Horrible think twice
     At first as usual everything was pretty ok but here we are almost three yrs later and they messed up and bigggggggg. So we moved for the third time an... 

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    Horrible think twice

     At first as usual everything was pretty ok but here we are almost three yrs later and they messed up and bigggggggg. So we moved for the third time and first they have us a weird excuse as to why we had to open a new account instead of transferring that was a yr ago. Last week we get a letter stating that if we do not pay the last bill of our old address (let's remember I moved a yr ago) it will be disconnected the bill was over 100 dollars . We were given the run around stating they tried to contact us. We asked were and they said at your old address Whattttt when we asked for our total all together it was over 200 dollars we have never had a bill over 100 it is just two of us in a loft . I am so disappointed and will be paying the cancellation fee and we will be going else where . This is the classiest way of stealing money I have ever seen. 

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    Texas Refresh 24


    10.6¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Texas Refresh 24




  • 24 Month Rate Stability
  • Simple, fixed Energy Charge
  • 100% Renewable Energy

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.6¢
    per kWh
    @ 1,000 kWh / month




      — Stacey Phillips
    DON'T DO IT!!!!!!!!!!!!!

     They sound wonderful at first promising you the moon, but once you sign they are HORRIBLE! I live in a small 1500 sq ft house and my bill has been ove... 

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    DON'T DO IT!!!!!!!!!!!!!

     They sound wonderful at first promising you the moon, but once you sign they are HORRIBLE! I live in a small 1500 sq ft house and my bill has been over $400/month for the past 4 months! This month I'm paying $439.70...and thank goodness this is the last payment I will ever give them. Contract is up and I'm switching to TXU Energy. They are also rude and uncaring after you join. Don't do it! 

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      — Shannon
    Poor service
     I had the worst set up experience with this company. They could not coordinate among their national phone reps, the local rep, and our local electric ... 

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    Poor service

     I had the worst set up experience with this company. They could not coordinate among their national phone reps, the local rep, and our local electric supplier. They threatened that I could be without power all weekend even though I had paid additional money to have a particular set up date. This required me to call back and forth all day long to check on the work order status that never seemed to get entered. Other than my local rep, I always spoke to someone new and had to tell my story all over again each time. My rep tried to help, but he was limited by Ambit on how much he could do to get my power turned on. I should have run away screaming at the beginning. As it was, they did eventually work out the details and our local supplier turned on the electric late into the evening. I had a while without problem from them and I like the lower rates and cost each month, but a few months ago a problem occurred. I paid my bill on time, they received it before it was due, but they held it past the due date, then their bank rejected the payment. Instead of dealing with their bank to resolve the problem, they just expected me to absorb the fees due to the rejection of my payment. Now that is poor customer service, especially after an extraordinarily long hold time! I have never had a good experience reaching them by phone. I will be moving to another provider as soon as I find a good plan. 

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      — Karen
    Frustrated!
     Everything was going along fine until I was a victim of credit card fraud. I had to get a new credit card and I took the time to notify all those th... 

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    Frustrated!

     Everything was going along fine until I was a victim of credit card fraud. I had to get a new credit card and I took the time to notify all those that were on auto pay. My next bill came on my credit card just fine. But the following bill I got a cut-off notice. When I called to find out they are trying to say that my new Credit Card number was used for a one time only payment and not put me on auto-pay again. So now I have the choice to pay online monthly and have to pay $2.50 each month, or pay $700 for two bills to get back on auto-pay. I offered to make my monthly payment plus $50 to widdle away at the second month bill, I can do that but I won't be on auto-pay until it is a zero balance. Plus I will have to pay the $2.50 monthly fee. All this because I was the victim of credit card theft. You would think they could look at your previous history and make some exceptions for this. Speaking to a manager did not change a thing! Counting my days to cancel this service! 

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      — Vanessa.
    They do not care .
     Let me tell you about my experiences here with ambit energy . I moved in to my small 2 bedroom apartment back in October .. I paid for my deposit befo... 

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    They do not care .

     Let me tell you about my experiences here with ambit energy . I moved in to my small 2 bedroom apartment back in October .. I paid for my deposit before I moved in and had it set up to where I had electricity the day I got my keys . Anyways . First month goes by and I was only charged for half a month since I moved in on Oct 13th. That month my bill was $33. Now this is where it gets interesting . Remember Im in a small apartment . No TV (up until last month anyways) . No microwave . No computers or any of the such. Just a plain Jane apartment . The next month my bill shot up to $450 . This was due right before Christmas , resulting in me not being able to get my son a single gift. I put that on differed payments since being a single mom and having several other bills ... I didnt have an extra $450 to toss to ambit . Cool. The next month my bill shot up again, this time to $540 .. okay so something clearly is wrong . I called and spoke with ambit and their corporate just for them to tell me that my meter test came back fine and theres nothing they can do. The last bill I got (my current ) is now at $465 due on valentines . I have called multiple times , spoke to multiple people , spoke with their partnering company about my meter , spoke with several media personal.. you name it. But they have my name on a switch hold so Im screwed . Basically . Watch your meter for yourself and always double check and get a second opinion. I had a third party tell me something is wrong with my meter and had my ac/heater checked and still ambit refuses to recognize the issue . Just be aware of the type of situation you could get stuck into. 

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    Sure Saver 12


    9.1¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Sure Saver 12




  • Best for Small Homes
  • $60 Bill Credit for Usage over 999

  • More Plans for Spark Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    9.1¢
    per kWh
    @ 1,000 kWh / month




      — Shandricka
    WORST COMPANY EVER

     I started service with this shade tree company, and I made payment arrangements on my bill and paid $100 THAT DAY and a few days later they STILL disc... 

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    WORST COMPANY EVER

     I started service with this shade tree company, and I made payment arrangements on my bill and paid $100 THAT DAY and a few days later they STILL disconnected my service. I spoke with the customer service rep and she stated that SOMEHOW they disconnected my lights in error and they made me wait 2-4 HOURS for reconnect service that THEY messed up on please save yourself the hassle and do not go to this unprofessional shade tree light company... Im switching asap. 

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    Find Great Deals on Electricity

    Cheap Electricity Plans
      — Lupe
    Worse experience since ice age
     Been with disconnected lights with a sick kid all day. Spoke to Ambit agents multiple times. Stated we sent reconnect order. I asked them resend it. T... 

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    Worse experience since ice age

     Been with disconnected lights with a sick kid all day. Spoke to Ambit agents multiple times. Stated we sent reconnect order. I asked them resend it. They said will slow process. I just got off the phone with Oncor and the reconnect order was never sent!!!
    I'm extremely livid. Cost me extra money because an employee took it upon himself to take a reduced payment!! 

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      — Eric
    Sneaky hidden fees and faulty website
     I tried to make a payment online but I had to log in, I tried entering my account number and EVERY time, the site stated that my account number was in... 

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    Sneaky hidden fees and faulty website

     I tried to make a payment online but I had to log in, I tried entering my account number and EVERY time, the site stated that my account number was invalid. Then I tried calling in to make a payment. The recording says there will be a $2.50 "one time" fee for using a card. I entered all the information needed and entered the amount and then everything froze up and nothing was working at all. So I called in and spoke to Candace, a representative, to make a payment. She enters my information and tells me that there will be a $5.00 fee for using the card. I immediately ask why is it now $5.00 when I was made aware three times via automated recording that it will be $2.50. That upset me, so I had enough and asked to disconnect by the end of the month, and that I am putting a stop to this BS and going back to Reliant Energy. 

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      — Sisindu
    Very bad customer service
     If you call them to fix an issue or to get a standard discount, they will say you have pay the full amount first in order to get the discout and they ... 

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    Very bad customer service

     If you call them to fix an issue or to get a standard discount, they will say you have pay the full amount first in order to get the discout and they charge $5 extra to process the payment. In order to get a few cents doscount you will end up paying mote money. And the communication between two representatives will have two different information and you will emd up with a headache and a hold on the line for hours.
    Very bad customer service. Specially, if you have a iphone, you don't have access to mobile app or to their online acct. 

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      — Ortensya Robinson
    Rip off!!!
     Beware!... yes they are a rip off. Avoid Ambit Energy at all costs! I would not recommend this service to my worse enemy! 

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    Rip off!!!

     Beware!... yes they are a rip off. Avoid Ambit Energy at all costs! I would not recommend this service to my worse enemy! 

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    Generous Saver 36


    11.5¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    Generous Saver 36




  • Great for medium sized homes
  • Support the charity of your choice
  • Popular Texas Brand

  • More Plans for 4Change Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $20x months remaining
    Monthly Recurring Charge :  $93.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.5¢
    per kWh
    @ 1,000 kWh / month




      — Ortensya Robinson
    Beware! Please avoid Ambit Energy at all costs!!!

     Horable service across the board! Thay will find a way to rip you off! I've been a client of Ambit Energy for 4 years now. I went through a some hard ... 

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    Beware! Please avoid Ambit Energy at all costs!!!

     Horable service across the board! Thay will find a way to rip you off! I've been a client of Ambit Energy for 4 years now. I went through a some hard time and had to have an extension on my account, customer service was very poor about explaining the process, and making sure that I knew the steps in order for my extension to be completed. In result my service was disconnected and I was charged after 4 years??? I was charged an extremely ridiculous amount deposit fee???? Really??? after 4 years of being with the company???? Customer service was not genuine, they were cold-hearted and all about getting their money! I will be switching and going to another company, I would not recommend this company to my worst enemy!please avoid at all costs!!! 

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      — Eddie Garcia
    WORST CUSTOMER SERVICES
     I was out of town for 2 weeks I get back and see a disconnection notice so I called ambit to see where I can make payment so they get it quickly the r... 

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    WORST CUSTOMER SERVICES

     I was out of town for 2 weeks I get back and see a disconnection notice so I called ambit to see where I can make payment so they get it quickly the representative tells me several pay location where I can make my payments I go make my payment and call ambit back and tell them I have made my payment and the representative tell me your payments has not posted. I provided a confirmation number and representative say confirmation does not make a difference if we do not get your payment your services will be disconnected. I explain to the representative that I have a new born and can not be without light the manger stated there is nothing they can do . So I had to make another payments, So I pretty much have a 200.00 credit on my account. THIS IS RIDICULOUS YOU PEOPLE NEED TO GET A SYSTEM THAT WORKS AND STOP RIPPING PEOPLE OFF BY HAVING CREDITS CUSTOMER ACCOUNTS . AND YOUR MANAGEMENT CUSTOMER SERVICES SUCK !!!!!!! I WISH I CAN CHANGE LIGHT COMPANY BUT THIS IS ONLY LIGHT COMPANY THAT SERVICES THE AREA I LIVE... As you can see I did not give you people any dam lights.. Because your customer services suck and your receiving payment is the WORST !!!!! 

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      — Luis
    Rip off
     I missed my payment by a couple of days and charged me 7 times the amount of my bill just to restore service. Bill was approximately 32 bucks and char... 

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    Rip off

     I missed my payment by a couple of days and charged me 7 times the amount of my bill just to restore service. Bill was approximately 32 bucks and charged me upwards of 200 just to restore my service. Customer support supervisor was super rude and said that I could cancel and pay them 200 dollars for early termination of contract. I literally just paid 5 months of electricity for a on time late fee. Oh and since they don't own my meter I have to pay the other company that own meter a fee too.
    Typical companies that nickel and dime you until the end. 

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      — Johnson Black
    Very nice and great customer service
     I have joined Ambit Energy for 2 years now and I have no problems. knock on wood! The renewal rate is competitive to other company and the customer s... 

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    Very nice and great customer service

     I have joined Ambit Energy for 2 years now and I have no problems. knock on wood! The renewal rate is competitive to other company and the customer service was great when I called in. I love the points that I can use to travel and book hotel. I am saving up my points to take a trip to Cancun. How many company out there can offer you that for using their energy. I have this great consultant that answer all my questions and concerns. I have referred 10 customers already. 5 more customers and I will get free energy. This is a great company. 

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    LifeEnergy 6


    9.3¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    LifeEnergy 6


    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    9.3¢
    per kWh
    @ 1,000 kWh / month




      — Gregory Moore
    ripped off

     Because I did not get some paperwork back to them, (we were in the middle of emptying our house to have the floors refinished) our rate more than doub... 

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    ripped off

     Because I did not get some paperwork back to them, (we were in the middle of emptying our house to have the floors refinished) our rate more than doubled. When I called them the only thing they offered was to sign me back up for the lowest rate that would take one to two billing cycles to show up. They will rip you off if they get the chance! 

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      — George
    Highly Disappointed
     I signed with Ambit Energy to help a friend that was a consultant. The promise of travel rewards was a nice perk and the rates were average. I encount... 

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    Highly Disappointed

     I signed with Ambit Energy to help a friend that was a consultant. The promise of travel rewards was a nice perk and the rates were average. I encountered a billing error on one of the months; we normally pay $70 month for our apartment, but it jumped to $250 and I immediately contacted support. First of all, they are hard to get a hold of with customer care hours ending at 6pm on weekdays CST. That means having to take time off of work to be put on hold to attempt to speak with someone. When I do get to speak with someone, they want to blame the customer first...I got responses like are you sure you turned off your A/C...Our avg bill for the past 6-7months was $70 and it spike to $250....I was finally passed through to someone that assured me that they would send someone out to read my meter to fix. They do get one light bulb for ultimately resolving the issue, but it was a terrible experience. Oh, did I mention the travel rewards were not worth it. You get 1 pt for 1 kwH, trips cost 25k to 45k pts and had lots of stipulations and limited dates (down season).

    Needless to say, I left Ambit as soon as my contract expired. 

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      — Winn Nguyen
    In 2015 and they still charge you a fee to pay with a credit/debit card.
     Rates kept going up year after year, while payment via online using a credit card is charged "$2.50 - Electronic processing fee" With all o... 

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    In 2015 and they still charge you a fee to pay with a credit/debit card.

     Rates kept going up year after year, while payment via online using a credit card is charged "$2.50 - Electronic processing fee"

    With all of the power transmission fees and usage fees, this is a pretty good deal for Ambit.

    Kind of like how asian business only accept cash, no fees. 

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      — John Loughran
    Check your March 2014 VERY CLOSELY
     I signed up in Jan 2014 for 12 months fixed at 7.59 in Ct no problems and very happy with results till MARCH 2014 seems a computer error switch my to ... 

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    Check your March 2014 VERY CLOSELY

     I signed up in Jan 2014 for 12 months fixed at 7.59 in Ct no problems and very happy with results till MARCH 2014 seems a computer error switch my to 10.5 called on line for 20 minutes before they checked account and verified my 12 month rate promised to send a check in 7 days and so sorry. I know of 2 other ambit
    customers who were ripped off but did call in . looks like they did this to many customers CHECK ALL AMBIT BILLS VERY CLOSELY FOR A OVERCHARGE. JL MARCH 2014 

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    Choice 24


    11.3¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Choice 24


    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.3¢
    per kWh
    @ 1,000 kWh / month




      — Chris Frederickson
    Great Prices and Service

     We have 5 buildings on Ambit. Every one saved us money upon transfer to Ambit, and we have had no problems at all. Sure, when we miss a payment we get... 

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    Great Prices and Service

     We have 5 buildings on Ambit. Every one saved us money upon transfer to Ambit, and we have had no problems at all. Sure, when we miss a payment we get a notice and have to scramble to make the payment on time. Is that not normal ?? Great service - Great staff - great prices. What's not to like ? 

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    Looking for renewable energy to reduce your carbon footprint?

    Affordable Green Energy Plans
      — Susan
    Just Say NO!!!!
     This is without a doubt the WORST company for "customer service." I have just been on hold for 40 minutes in their "Customer Care"... 

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    Just Say NO!!!!

     This is without a doubt the WORST company for "customer service." I have just been on hold for 40 minutes in their "Customer Care" 800 number hell. I paid my October bill, on time, in November. I kept getting dunning letters which I ignored because I had paid my bill as always, using my bank's direct transfer service. After getting a letter threatening to cut off my power, I called them to see what the problem was, as the amount had been debited from my bank account on the payment date, but apparently never made it to my Ambit account. I have sent them everything they have asked for to prove the payment, it is now two months later, Ambit still "can't find" the money, and they again are threatening to cut off my power over my "past due" October bill (the succeeding November and December bills have been paid). So so so so very frustrating!!!!!! 

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      — Candice
    NOT MY PROBLEM CUT OFF THE LIGHT!
     I have had Ambit energy for about 3 years now. Signing up with no credit for my first apartment was not a bad experience at all. From my first apartme... 

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    NOT MY PROBLEM CUT OFF THE LIGHT!

     I have had Ambit energy for about 3 years now. Signing up with no credit for my first apartment was not a bad experience at all. From my first apartment to a house and a baby on the way Ambit has been my electricity provider through it. I knew times were going to be tough when I would take my unpaid maternity leave and having no health insurance for the baby as well. For the month of January my electric bill was over $300 and was due around the time my 2 month year old had gotten a cold. My bill was due on the 16th so I called the 17th. After waiting for an hour to get a hold of a customer representative I had informed them that I had the money but if their was any other way I could make a payment arrangement because I had to take my sick baby to his doctor appointment where I would pay cash, she asked me the necessary questions to proceed and detailed her notes about my situation and how my husband gets paid every Friday so a payment every week would be made on account. After thanking the lady she told me to pay the next Friday and call back for an arrangement, so I did but after calling twice and no answer and long waiting hours I gave up but still made my payment through the automatic system. That was a Friday that following Monday they cut of my electric. After calling and asking why because I had made the payment the supervisor said its because I didn't call and that was the end of it. I asked her if she could cut it back on because of the cold temperatures and my two month year old was sick and I would just pay it all but she said she couldn't and there was nothing else she could do because I did not call. Never again will I be with this company again after being with a company for years and the circumstances they made me feel like I was trying to not pay. 

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      — Lilly
    I strongly dislike this company
     Very difficult to make payments, high price charges. 

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    I strongly dislike this company

     Very difficult to make payments, high price charges. 

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    Find Electricity Plans in Texas:


      — Shanna
    Don't bother with Ambit
     I've been a customer for almost one year. They lured me in with their low prices. I have never been late, never missed a payment. A month ago I paid t... 

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    Don't bother with Ambit

     I've been a customer for almost one year. They lured me in with their low prices. I have never been late, never missed a payment. A month ago I paid them $200 because I lost my bill. I waited for my next bill to discover I under paid by $54. I made my payment for this next bill, including the $54. They turned off my service anyway. Then charged me around $250 just to have it turned back on. It's 100 degrees outside, in the middle of summer and they are going to turn off my electricity? They will not have my business any more. 

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    Gexa Saver 12


    8.9¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Gexa Saver 12




  • Best for medium size homes
  • Earn a $75 bill credit when you use more than 1,000 kwh in a month.
  • NEW ENROLLMENTS ONLY!

  • More Plans for Gexa Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    8.9¢
    per kWh
    @ 1,000 kWh / month




      — Tony
    Be Careful When Moving

     This is my experience with Ambit -- I had a 12 month contract with them, and a 12 month lease on my apartment. I called and paid what I owe on Dec 17t... 

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    Be Careful When Moving

     This is my experience with Ambit -- I had a 12 month contract with them, and a 12 month lease on my apartment. I called and paid what I owe on Dec 17th and was out the door. I asked them to cancel the service (as there were only 3 days left on my contract). Somehow they have no record of me canceling the service, yet gladly took the payment I made on the 17th over the phone. 5 Months later, with absolutely no communication (no e-mail, phone call etc) They sent me to collections on a 30 dollar balance that had late fees up to 80 dollars. They had automatically rolled me into a "month to month" plan, even though I had already moved and used zero energy. No one there is willing to help -- I paid the amount. But this is what I'm telling you to do if you use Ambit.

    1.) Lawyer up! Just in case they try to pull a fast one on you

    2.) If you're moving, make sure they actually close your account, and some random person in their service department doesn't just say they did, when they really didn't.

    3.) Don't let them automatically roll you into a month to month

    4.) Just because you pay "everything" you owe, doesn't mean there isn't another pending charge they haven't told you about.

    Other than that -- I didn't have much issue with the actual energy provided 

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      — Kendra Petrol Sky
    It's a scam
     We were signed up with this fraudulent 3rd party scam. Do not sigh up with these ambit crooks and alert your family and friends of this travesty. 

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    It's a scam

     We were signed up with this fraudulent 3rd party scam. Do not sigh up with these ambit crooks and alert your family and friends of this travesty. 

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      — Kara
    Never again.
     The billing and customer service departments are nightmares. I had an issue with adding a new checking account. I think what happened is I entered the... 

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    Never again.

     The billing and customer service departments are nightmares. I had an issue with adding a new checking account. I think what happened is I entered the number incorrectly. I called multiple times and was told my payment was fine. Then I get a call saying it wasn't and that I'll have a fee... even though the gal I talked to couldn't help me fix the problem. I couldn't figure out how to delete or edit the account information and it wouldn't let me add the account because I already had one with that number. so I call customer service and am then told I have a 12 month block that will prevent me from even paying with a checking account at all. The supervisor says there is nothing they can do about it. My deal is if I couldn't edit the account numbers or even see the account numbers I put in I don't know if they are scamming me or if it was my mistake. I asked what the account and routing numbers were and no one I talked to apparently had the ability or authority to see them... they just knew the payment didn't process... even though I was told everything was fine.

    The short version... shady, not helpful, parrot policy customer service because the only thing anyone could say is the exact sentence over and over, and an overall lack of training with their employees. Also, I tried to get help through their Facebook page and they deleted my comment. So now I am looking for every review site so no one has to be as irritated and frustrated and the lack of resolution as I am. 

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      — Rebecca
    These people rip off customers
     These ppl rip off customers and they are the worst electric company that I've ever dealt with in my 50 years on this earth. I had to use them while I... 

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    These people rip off customers

     These ppl rip off customers and they are the worst electric company that I've ever dealt with in my 50 years on this earth. I had to use them while I lived at The Enclave at Hometown apartments, because we were having a home built. I never paid as much monthly as I did with this company in my life. In my opinion and if you have an option, do not go with this company, it's terrible what they do to their customers. And if you try to have issues figured out with the customer service people, don't bother because it's a waste of your time. They don't fix anything and pretend like you are who is wrong. 

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    LifeEnergy 12


    11.3¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    LifeEnergy 12


    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.3¢
    per kWh
    @ 1,000 kWh / month




      — Cole
    PLEASE I BEG YOU DO NOT USE AMBIT!!!!!!!!!!!!!!

     I was only a customer with Ambit for a few months. 1. I paid a half payment for my bill on 8/15/15 because I did not have enough to pay the $108 bill ... 

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    PLEASE I BEG YOU DO NOT USE AMBIT!!!!!!!!!!!!!!

     I was only a customer with Ambit for a few months.
    1. I paid a half payment for my bill on 8/15/15 because I did not have enough to pay the $108 bill for a 600 square foot apartment using the air conditioner at 80 degrees from 8pm to 8am and I take my laundry to a washateria.
    2. I received a voicemail on Saturday 8/29/15 that my bill needed attention..
    3. I received another voicemail on Saturday 9/12/15 that my bill need attention.
    4. I checked my mail on Sunday 9/13/15 and saw my normal white envelope that was my Ambit billing statement that I threw on the counter to open later.
    4. I came home from work Monday, 9/14/15 at around 7:30 p.m. and saw my electricity has been turned off.
    5. I called Ambit and their automated system said their business hours are form 8am-6pm central time and that in order to turn my electricity back on I had to pay $309 dollars including a $125 deposit, $40 disconnect fee, $25 reconnect fee and a $53.79 past due payment and all of it had to be paid before I turn my electricity on and NO ONE WAS THERE TO TALK TO WORK OUT A PAYMENT PLAN TO EVEN TURN MY ELECTRICITY BACK ON AFTER 6PM!
    6. I called a friend to stay with until the next day.
    7. I called Ambit the next day at work and was on hold for 30 minutes before I could talk to a live person.
    8. Finally I spoke to Longa and when I asked if would work out a payment plan because I did not have $309 to turn the electricity on she repeated over and over that I had to pay $309 before I can turn on the power and that she did not have the authority to accept a payment plan.
    9. I asked to speak to a manager and was on hold for 30 minutes before I hung up.
    10. My coworker told me to call Reliant.
    11. I called Reliant and they are open 24/7 if my power goes off and they take payment plans if it does, and I said sign me up!
    12. My power was on that afternoon! No deposit! No Problem!
    MY ELECTRICITY WAS DISCONNECTED FOR JUST A $53.79 PAST DUE BALANCE
    A FRIENDS ELECTRICITY WAS DISCONNECTED FOR A 7 CENT PAST DUE BALANCE 

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      — Betty Evaans
    More than doubled in KWH
     Had Ambit for 3 years at 6.0 a KWH and it jumped to .139 a KWH. would run as fast as I can. Have talk with others and we have all left Ambit this mo... 

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    More than doubled in KWH

     Had Ambit for 3 years at 6.0 a KWH and it jumped to .139 a KWH. would run as fast as I can. Have talk with others and we have all left Ambit this month. Would go so far as to call this a pyramid scheme. 

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      — Never Again
    RIP OFF
     This is one of the biggest rip-off companies I've ever dealt with. They bill you starting the day you do not pay $10 for a disconnect notice which cos... 

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    RIP OFF

     This is one of the biggest rip-off companies I've ever dealt with. They bill you starting the day you do not pay $10 for a disconnect notice which cost them just a few pennies to send. Then 14 days after you miss one payment you're disconnected they want a deposit and a big reconnection fee. They are just greedy. Most electric companies let you go a full and tire cycle and pay the next due date without any penalty at all which is what I'm used to. Not these scam artists. Oh and did I tell you that they cut my power off in the middle of an ice storm and refuse to turn it on until the next day. I thought there was something against the law that they could even do that at a time where you could freeze to death. I canceled my service will never go back with them. FYI I talked for an hour and 15 minutes to get my $10 fee removed today and it did work you just have to keep complaining and keep asking for somebody else. So do not believe them when they tell you they can't do it. They can you just have to make enough noise. Ambit, you should have listened to me earlier today now you're going to have to listen to everybody else just like me because now they know that they can get their money back if they make enough noise. The way to get their attention is to tell whoever is on the line I'm sorry you do not have the authority to do this but I know someone does so get me somebody with some Authority because apparently you just answer phone calls I need a person with a real job. I finally got someone with a real job and they gave me my $10 back to stop listening to me. 

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      — Janice Jacobs
    Very misleading
     This company is pitiful!!! I switched to them one month ago and very very much regret it. They were very nice and helpful when I signed up and then ... 

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    Very misleading

     This company is pitiful!!! I switched to them one month ago and very very much regret it. They were very nice and helpful when I signed up and then their so called customer service was gone. I called them when I received my bill and asked to change my due date until the first of the month when I get paid and was told that could not happen. Then I was told my payment was due on the 30th and on the 31st there was a disconnection letter sent out. In my whole life I have never received a disconnect letter. When I called I asked for a supervisor and got no where. This company is a rip off and will NOT work with you on a problem. STAY AWAY!!!  

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    Smart Power 6


    9.7¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Smart Power 6


    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    9.7¢
    per kWh
    @ 1,000 kWh / month




      — Robert Hughes
    ABSOLUTELY AWFUL

     These guys are a bunch of crooks. I set a cancellation date months in advance because I moved out of the apartment. I got verification MULTIPLE times ... 

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    ABSOLUTELY AWFUL

     These guys are a bunch of crooks. I set a cancellation date months in advance because I moved out of the apartment. I got verification MULTIPLE times that the once the contract ended that they would automatically cancel the service. Got a huge bill a month after the supposed cancellation date. I called and they claim they have no automatic cancellation and refused to give any kind of explanation or refund. So they essentially told me the new people in my old apartment got a free month on ME.

    Absolutely embarrassed that I could get scammed by such a "well known" company, I guess that's why they have contracts and huge early cancellation fees because they know they will provide terrible service and we will be trapped into paying. 

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    Looking for that perfect balance?

    Find the Best Electric Company
      — PISSED OFF
    AVOID THIS HORRIBLE COMPANY
     I got conned into selling Ambit service and was stuck in a contract. I got no notice of my contract expiring and my rate jacked up. I didn't have ti... 

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    AVOID THIS HORRIBLE COMPANY

     I got conned into selling Ambit service and was stuck in a contract. I got no notice of my contract expiring and my rate jacked up. I didn't have time to change to a new company and stayed with them another 3 months. I got a disconnect notice for 9/20 for $97. I paid it on 9/19. On 9/23 my power was cut off. I called to ask why and was told that I only had until the 17th to pay it. So 6 days later they cut my power off and now want me to pay a disconnect and reconnect fee. This is a total scam. I have never had a utility company cut off power after they received payment even when it was pending disconnections before.
    This is a pyramid scheme. You will not save money in the long run nor will you make money.
    I feel like sucker for getting involved 

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      — Sonya
    I thought I was making a smart decision...
     When I switched to ambit I thought I was making a smart decision. I was with TXU for years prior and was convinced of Ambit's cheaper rates. Upon doin... 

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    I thought I was making a smart decision...

     When I switched to ambit I thought I was making a smart decision. I was with TXU for years prior and was convinced of Ambit's cheaper rates. Upon doing my research, Ambit wasn't cheaper than TXU, but I decided to go with the free nights plan. It turned out to be a horrible mistake. My bill ended up being much higher than TXU. Calling customer service isn't easy, it takes at least an hour to get to somebody. And my password never worked, no matter how many times I changed it. 

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      — Nikki Wallace
    They say they offer A/C heat sheild coverage but I havent gotten it after 4 mos or more
     They need to get rid of this coverage and stop advertising for this because they cant enroll you. CS has no answers. This is bad CS 

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    They say they offer A/C heat sheild coverage but I havent gotten it after 4 mos or more

     They need to get rid of this coverage and stop advertising for this because they cant enroll you. CS has no answers. This is bad CS 

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    Find Electricity Plans in Texas:


      — Pandurang Yachwad
    Dont get fooled by initial offer and huge hidden charges are there
     Dont get fooled by low electricity bill. They have something called avg usage bill from previous year and that make you feel you are getting less elec... 

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    Dont get fooled by initial offer and huge hidden charges are there

     Dont get fooled by low electricity bill. They have something called avg usage bill from previous year and that make you feel you are getting less electricity bill but at the end of the service they will send you huge adjustment bill. They keep you in dark about this until you disconnect the service. So unfair and wrong business practice. I would not recommend Ambit Energy to anyone. 

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    Bright Choice


    12.5¢
    per kWh @ 1,000 kWh
    month to month
    more info

    Bright Choice




    Get Rewards for Paying Your Bill On Time ! Your choice of 4 rewards programs including movie tickets, gift cards, and even FREE electricity when you pay your bill on time starting after your 6th on-time payment.

    More Plans for Direct Energy

    Plan Info
    Term Length :  None
    Plan Type :  Month-to-Month
    Early Termination Fee :  $0
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    12.5¢
    per kWh
    @ 1,000 kWh / month




      — Dont Ambit
    Just dont. STAY AWAY! Two bedroom apartment, $500 a month

     I was on a month to month plan with them. Paid more than $800 for two months, for the months of December and January. Switched to a contract with anot... 

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    Just dont. STAY AWAY! Two bedroom apartment, $500 a month

     I was on a month to month plan with them. Paid more than $800 for two months, for the months of December and January. Switched to a contract with another company, less than $30 a month. Their excuse? Prices fluctuate! 

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      — Beverly Hagen
    Poor service
     I was with Ambit for over 5 years and never was I ever late. Paid my bill online and one day loan behold my electricity was shut off. No notice what... 

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    Poor service

     I was with Ambit for over 5 years and never was I ever late. Paid my bill online and one day loan behold my electricity was shut off. No notice whatsoever, said I failed to pay the current bill. No curtsy call checking to see what might have happened. It cost me 125.00 deposit plus like a $140. to get it turned back on. No grace what so ever. My contact expires his month and will not be renewing it. They better return my deposit. This is how they make interest money on your deposit. 

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      — Aaron
    Shady billing practices
     When my contract expired I was expecting an increase, I was not expecting my bill to double. When I got that bill I thought it was a mistake, nope, cu... 

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    Shady billing practices

     When my contract expired I was expecting an increase, I was not expecting my bill to double. When I got that bill I thought it was a mistake, nope, customer service said since Im out of contract they can charge whatever they want. So I changed service and now I get the bill for the last six days from Ambit and they want more than I was paying a month, no justification, just bill you whatever they want to punish you for switching service. 

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      — I Was Billed Additional Cost Without Being Notified
    Billed without being notified
     There was a bill posted to my account without me being notified of it. Therefore I had to pay my bill late and when I spoke with coustomer service abo... 

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    Billed without being notified

     There was a bill posted to my account without me being notified of it. Therefore I had to pay my bill late and when I spoke with coustomer service about the issue they did not help or give any reason as to why I was not notified. I will not be using ambit energy in the future. 

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    Price Protect 6


    10.3¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Price Protect 6


    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $8.99

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.3¢
    per kWh
    @ 1,000 kWh / month




      — Ambit Energy
    Worst Experience Ever

     Ambit took money off my card for a deposit before they knew if they could even provide me service. After figuring out they would not be able to provid... 

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    Worst Experience Ever

     Ambit took money off my card for a deposit before they knew if they could even provide me service. After figuring out they would not be able to provide the service I was told a refund would be issued. It took them less than five minutes to take the $80 off my card but for some reason the refund had to be sent back as a check, it has been a month since the day they claimed to have sent my check out in the mail. Customer service is a joke as well as the supervisors. I would not recommend Ambit to anyone ever. They are by far the most unorganized unprofessional energy company I have ever dealt with. 

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      — Ann
    A happy Ambit customer..
     This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is ... 

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    A happy Ambit customer..

     This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is a billing company. Oncor is the actual provider but I call Ambit if I have a problem. Lightening struck at my house about 4:30 A.M.in Feb, 2018. Among other damage, my transformer was blown so all electricity was out. I called Ambit. Within hours they had Oncor out here and before nightfall, the transformer was replaced. Before signing up with Ambit, I had tried two other electric companies. I had billing issues with both with errors on my account. Since joining Ambit in 2011, I have not had one billing error. I have to be conservative, but my electric bills have been something to brag about. Thus I'm happy with Ambit Service. 

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      — RACHELLE
    WORST ELECTRIC COMPANY EVER!!!!!!
     I HAVE BEEN A CUSTOMER FOR OVER A YEAR AND NEVER BEEN LATE ON PAYING A BILL IN FACT ALWAYS PAID EARLY THEN I GET A NOTICE THEY ARE STARTING TO CHARGE ... 

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    WORST ELECTRIC COMPANY EVER!!!!!!

     I HAVE BEEN A CUSTOMER FOR OVER A YEAR AND NEVER BEEN LATE ON PAYING A BILL IN FACT ALWAYS PAID EARLY THEN I GET A NOTICE THEY ARE STARTING TO CHARGE $10 FOR A DISCONNECT NOTICE IF YOU'RE EVEN A DAY LATE WITH A PAYMENT NOT A DAY LATE AFTER A GRACE PERIOD THEY WANNA SAY THEY HAVE A 5 DAY GRACE PERIOD WHICH IS FALSE THERE IS NO GRACE IF YOU STILL GET CHARGED A LATE FEE ON TOP OF THE DISCONNECT FEE WHICH THERE SHOULD NEVER BE A DISCONNECT NOTICE SENT IF YOU'RE GIVEN 5 DAYS GRACE PERIOD BUT A DAY AFTER BILL DUE DATE YOU GET A NOTICE REALLY? EVERY ELECTRIC COMPANY I'VE EVER KNOWN HAS NEVER DONE BUSINESS AS BAD AS AMBIT THEY ARE A RIP OFF AND I AM IMMEDIATELY LOOKING FOR SERVICE ELSEWHERE ESPECIALLY SINCE I'VE READ THAT OTHERS HAVE HAD THEIR SERVICE CUT OFF FOR BEING 1 DAY LATE THAT SHOULD BE ILLEGAL I DON'T SEE THIS COMPANY BEING IN BUSINESS MUCH LONGER THAN ANOTHER YEAR I CALLED CUSTOMER SERVICE TO SEE IF I CAN CHANGE MY DUE DATE ACCORDING TO MY PAY PERIOD WHICH THEY HAVE DONE BEFORE I WAS TOLD NO I WOULD NEED TO GET AN EXTENSION THEN TO GET AN EXTENSION I'D HAVE TO PAY PART OF IT UMMMM WHAT'S THE SINCE IN GETTING AN EXTENSION TO PAY LATER IF I GOT TO PAY IN ORDER TO GET AN EXTENSION I THINK THE CEO, THE OWNER OF THIS COMPANY ARE MONEY HUNGRY AND ARE DOWN RIGHT EVIL CAN'T WAIT TO GET SERVICE ELSEWHERE SO I CAN CALL AMBIT BACK TO TELL THEM TO KISS MY A**! 

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      — Chirag Gandhi
    Cheater & Robbers
     Customer service worst, I m calling them from last 2 months to explain my bill, they said they will call back in 2 weeks, I callled again & again wors... 

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    Cheater & Robbers

     Customer service worst, I m calling them from last 2 months to explain my bill, they said they will call back in 2 weeks, I callled again & again worst behavior from CSR, when I say I will cancel my contract they gave me fear to make my credit bad, we dont have that much use still get higher bills, when I called first for connection they say I can change my plan within 2 months but they show me different face after that 

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    Eagle 36


    11.4¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    Eagle 36




  • Great rates regardless of your monthly electricity usage!
  • Simple, straightforward pricing
  • Price Protection for 3 years

  • More Plans for TriEagle Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $20.00 for each month remaining in agreement
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.4¢
    per kWh
    @ 1,000 kWh / month




      — Hh
    Poor customer service

     The customer service is poor and they are very rude!! I am going to cancel my agreement. 

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    Poor customer service

     The customer service is poor and they are very rude!! I am going to cancel my agreement. 

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    Break away from contracts
    and credit checks.

    Find Prepaid Electric Plans
      — Avoid This Company
    Bad company
     I was apparently elected into an average billing account that i had no clue about, so this month i get charged an extra 180 dollars for a plan i had n... 

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    Bad company

     I was apparently elected into an average billing account that i had no clue about, so this month i get charged an extra 180 dollars for a plan i had no clue about. I would highly recommend new customers or younger people new to paying bills such as i to avoid this company. 

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      — Don't Waste Your Money
    One less customer to gouge
     I've been a customer with Ambit for about 2.5 years until today. Back in march I resigned my plan for a fixed rate of 8.3 cents. I typically prepay a ... 

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    One less customer to gouge

     I've been a customer with Ambit for about 2.5 years until today. Back in march I resigned my plan for a fixed rate of 8.3 cents. I typically prepay a fixed amount every 3 months or so so I never actually look at my bill. However in June I got a notice that said my bill was over $300 for the month! When I called to have it corrected they said it was because I was on a variable plan. I was baffled because not only did I enroll in a fixed rate plan online I CALLED TO VERIFY at the time(a call that has mysteriously vanished from their system). The CSR was full of attitude but did a "rerate" for my June bill. And we resubmitted my fixed rate plan (obviously higher than what i initially signed up for but WAY better than 18c). I asked if it would be fixed for July and was told it would. Come July .. ANOTHER $300 bill! Called again and was told it would be corrected but to give them time (until 8/5). Today I called and was told my services were being disconnected and not only do I had to pay the $300 bill but disconnect and reconnect fees as well! When asked what happened to my adjustment I was told I never should have been told I would get one and it's been denied. No warning, no explanation except "the agent should have advised you to pay the initial amount". BUT HE DIDNT HE SAID YOU WOULD FIX IT! I am livid! Leaving this company and i hope they go out of business SOON 

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      — Its Trick Dont Trust Them
    its trick.dont trust them
     its trick playing.some how they charge you ever you dont use power. i left my home for vacution for 3 weeks evey think is off. exspet 2 liaght 60w and... 

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    its trick.dont trust them

     its trick playing.some how they charge you ever you dont use power. i left my home for vacution for 3 weeks
    evey think is off. exspet 2 liaght 60w and cealing fan on. when come back found my bill is up 350%.
    when you call Ambit Energy customer service they wel say smae do every time you complain about you bill.
    wel check your meater elctric .after that they say like they do it for so many customers every think is ok. you must pay you bill. they stolen your mony some how . dont ever trust like this Ambit Energy or other like this . 

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    Find Electricity Plans in Texas:


      — Jose Meneses
    LOW PRICE ENERGY "big LIE"
     a sales man from Ambit offered me a $ 05 cent per kWh he said the delivery charge will be about $ 0.10 per kWh but my bill come to $ 185 .44 I al... 

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    LOW PRICE ENERGY "big LIE"

     a sales man from Ambit offered me a $ 05 cent per kWh he said the delivery charge will be about $ 0.10 per kWh
    but my bill come to $ 185 .44 I all Ambit customer service "RUDE " people spend over ! hr. on the phone to found out that my bill include a charge of $ 146.50 for power delivery and $ 9.95 penalty for using less than 1500 kWh.
    I dividing 196 kwh on $ 185.44 that means they are charging me $ 0.946122 per kWh
    Where is the 0,05 pre Kwh? my bill suppose to be $ 19.60 at $ 10 cents per kWh
    Ambit is offering low cost energy to customers but they don't tell that they make their money over charging customers for delivery.
    I called the company that delivery the power and someone told me that Ambit charge just what ever they want for delivery and they have nothing to do with it on other words they make their profit that way.
    and recommend me to fight for my money.
    The easiest way for me will be cancel the account but they want $ 250 for cancelation .
    Stay away from Ambit 

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    Clear Flex Plan


    12.2¢
    per kWh @ 1,000 kWh
    month to month
    more info

    Clear Flex Plan




  • Freedom from long-term contracts
  • No cancellation Fee
  • New Customers Only

  • More Plans for Reliant

    Plan Info
    Term Length :  None
    Plan Type :  Month-to-Month
    Early Termination Fee :  $0
    Monthly Recurring Charge :  $9.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    12.2¢
    per kWh
    @ 1,000 kWh / month




      — Gw
    Great company

     Really top notch service and prices !! 

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    Great company

     Really top notch service and prices !! 

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      — Alecia Adams
    Unsatisfied Customer
     I have been a customer for quit some time now and I feel that my rates are based on my neighbors. I don't think I am billed correctly. This up and dow... 

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    Unsatisfied Customer

     I have been a customer for quit some time now and I feel that my rates are based on my neighbors. I don't think I am billed correctly. This up and down bill make me sick.... 

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      — Dan
    Treat you like garbage when you leave
     Are used Ambit for one year. After the contract was over I changed energy companies. Ambit never sent me a final bill. Instead they waited 3 months ta... 

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    Treat you like garbage when you leave

     Are used Ambit for one year. After the contract was over I changed energy companies. Ambit never sent me a final bill. Instead they waited 3 months tacked on late fees and interest and sent me to a collection agency. Their business practices are unethical. This doubled my final bill. I do not recommend them under any circumstances 

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      — Robert
    OUTSTANDING Company!!!!!!!!!!!!!!
     I've had AMBIT for several years. My bill is always less than neighbors. The few times that I have called customer service, they were VERY Friendly an... 

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    OUTSTANDING Company!!!!!!!!!!!!!!

     I've had AMBIT for several years. My bill is always less than neighbors. The few times that I have called customer service, they were VERY Friendly and knowledgeable. 

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    Green Eagle 36


    11.7¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    Green Eagle 36




  • 100% renewable
  • Includes FREE Energy Savings Kit!
  • Super low gree rate
  • Great for small, medium, and large homes!

  • More Plans for TriEagle Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $20.00 for each month remaining in agreement
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.7¢
    per kWh
    @ 1,000 kWh / month




      — Great Electricity Provider
    Excellent Service, Excellent Price, Highly Recommended

     I have been with this company for over 2 months, everything is great about the company and the service, have no complaints. Recommend it to everyone. 

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    Excellent Service, Excellent Price, Highly Recommended

     I have been with this company for over 2 months, everything is great about the company and the service, have no complaints. Recommend it to everyone. 

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      — Damagedbyambit
    TOO MUCH
     This place is horrible. I have NEVER had electric bills so high. They are non caring. They cut my lights off even though I advised them I had epile... 

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    TOO MUCH

     This place is horrible. I have NEVER had electric bills so high. They are non caring. They cut my lights off even though I advised them I had epilepsy. I told them I just needed time to come up with the fees. I told them I simply forgot and my neurologist advised them that it may have been due to medication. But they did not care. This is the worst company ever. 

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      — Lenora
    You light up my life!
     Savings are great and customer service is awesome! 

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    You light up my life!

     Savings are great and customer service is awesome! 

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      — Lou
    Great rates great service
     Ambit is the best energy service I have ever had. Straight forward, no teaser rates or hidden fees. 

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    Great rates great service

     Ambit is the best energy service I have ever had. Straight forward, no teaser rates or hidden fees. 

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    Wise Buy 12


    10.5¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Wise Buy 12


    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $9.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.5¢
    per kWh
    @ 1,000 kWh / month




      — Benito
    Ambit Energy 100% 5 ???? ???? ???? ???? ????

     The absolute best company ever!!! Free Energy is the way to go! Travel Reward Points per kilowatt that I use!!! Thank you Ambit Energy 

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    Ambit Energy 100% 5 ???? ???? ???? ???? ????

     The absolute best company ever!!! Free Energy is the way to go! Travel Reward Points per kilowatt that I use!!! Thank you Ambit Energy 

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    Find Great Deals on Electricity

    Cheap Electricity Plans
      — Eddie Ruesewald
    Awesome Company
     Consultants are top-notch! Never had an energy company that actually CALLS ME to make sure I renew at the best rate possible until I switched to Ambi... 

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    Awesome Company

     Consultants are top-notch! Never had an energy company that actually CALLS ME to make sure I renew at the best rate possible until I switched to Ambit Energy. If you want personal service, this is your company! 

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      — Desiree Munson
    2 years and saving money on my electric bill
     I have been a customer with Ambit for 2 years now. They beat TXU price by almost half. I have had no issues with them and highly recommend them to any... 

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    2 years and saving money on my electric bill

     I have been a customer with Ambit for 2 years now. They beat TXU price by almost half. I have had no issues with them and highly recommend them to any/all electricity users. 

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      — Ruth
    Ambit Energy, Different From Rest!!
     I have been so pleased with Ambit Energy since we became customers in the Fall of 2011. We had been with one of the largest retail companies in Texas ... 

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    Ambit Energy, Different From Rest!!

     I have been so pleased with Ambit Energy since we became customers in the Fall of 2011. We had been with one of the largest retail companies in Texas for 34 years and I discovered that we were paying way too much for our electricity. I had to do something!! Right away we started paying less each month. After 11 months our light bill came over 70-80% lower! We now receive Free Electricity Credit every single month!! I am so thankful that God brought Ambit Energy to us!!! 

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    Find Electricity Plans in Texas:


      — Jarrad Abshire
    Best Energy Company!
     I have been an Ambit Energy customer since June of 2014. Great customer service and competitive rates. They also have an incredible referral program t... 

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    Best Energy Company!

     I have been an Ambit Energy customer since June of 2014. Great customer service and competitive rates. They also have an incredible referral program that any customer can earn FREE ENERGY credits up to the entire bill minus the applicable taxes. This is a monthly credit I have been enjoying since October of 2014.

    Feel free to call me to verify this information as accurate, but you won't because this website is bogus. Have a nice day.

    214-205-0124 

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    Smart Power 12


    9.9¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Smart Power 12




  • Great 12 month rate
  • Price Protection through next summer
  • Excellent choice for any sized home

  • More Plans for American Light & Power

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $125
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    9.9¢
    per kWh
    @ 1,000 kWh / month




      — Sonia
    Great Company good rewards

     I HAVE BEEN WITH AMBIT ENERGY FOR A WHILE AND I HAVE NO COMPLAINTS. PAY YOUR ENERGY BILL ON TIME AND YOU WILL BE FINE! 

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    Great Company good rewards

     I HAVE BEEN WITH AMBIT ENERGY FOR A WHILE AND I HAVE NO COMPLAINTS. PAY YOUR ENERGY BILL ON TIME AND YOU WILL BE FINE! 

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      — Brad
    The worst class company ever
     this company will change you bills due and the will disconnect the electric in 90 degree day with out notify the customer Stay away from it . 

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    The worst class company ever

     this company will change you bills due and the will disconnect the electric in 90 degree day with out notify the customer Stay away from it . 

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      — Allen
    Excellent Energy Company. Best experience ever!
     I switched to Ambit Energy 5 years ago after being completely dissatisfied with TXU energy as they were charging me 16.9 cents per kwh. Ambit provide... 

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    Excellent Energy Company. Best experience ever!

     I switched to Ambit Energy 5 years ago after being completely dissatisfied with TXU energy as they were charging me 16.9 cents per kwh. Ambit provided a great rate of 9.0 cents per kWh and offered me the opportunity to earn free energy every month if I referred 15 customers. To date, I have received over $7,500 in free energy credit from Ambit. Thank you so much as it allow me to pay off all my credit card debt.

    Great company! 

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      — Ron Itsron@sbcglobal.net
    An Electric Provider with INTEGRITY
     I have been a loyal customer with Ambit for over 6 years. Along with the fair pricing I also enjoy the rewards vacation and the referral program all... 

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    An Electric Provider with INTEGRITY

     I have been a loyal customer with Ambit for over 6 years. Along with the fair pricing I also enjoy the rewards vacation and the referral program allowing me to get FREE electricity. 

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    Smart Power 24


    10.0¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Smart Power 24




  • 2 Year Fixed Rate
  • No bill credit or rate gimmicks
  • Great for any sized home

  • More Plans for American Light & Power

    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.0¢
    per kWh
    @ 1,000 kWh / month




      — Reem
    THE WORST ENERGY COMPANY EVER!!

     I have been an Ambit customer since 2015. They're always disconnecting my service without notification. And when they disconnect my service, its usual... 

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    THE WORST ENERGY COMPANY EVER!!

     I have been an Ambit customer since 2015. They're always disconnecting my service without notification. And when they disconnect my service, its usually because of a balance due of $20. Customer Service is not 24 hours and that's even worse, especially if you're reactivating services. You'll just have to wait until Monday. In addition to my services being disconnected, I contacted them because I was curious to why am I still received a bill if my contract ended. I was told that if I were not to call them to disconnect my services, I will still be billed month-to-month. Which is ridiculous because I'm basically paying them for someone else using the electricity. So after speaking with the supervisor, you'd think that they will delete the balance due or at least take care of it. He insisted that I'd pay for it or it will go to a collection agency. THE WORST ENERGY COMPANY EVER!! 

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      — Cat S.
    Great All Around!@
     Been on the service for 2 years. I have no issues or complaints.... 

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    Great All Around!@

     Been on the service for 2 years. I have no issues or complaints.... 

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      — Veronika
    5 Star - Excellent in EVERY way. Highly recommend.
     I have been a customer of Ambit for going on 6 years. As I read some of these complaints on here, I can see that most complaints are from people that ... 

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    5 Star - Excellent in EVERY way. Highly recommend.

     I have been a customer of Ambit for going on 6 years. As I read some of these complaints on here, I can see that most complaints are from people that don't pay their bills on time. My billing is always accurate. I have never had a problem with monthly auto draft. Their pricing is always great. Plus I have referred enough clients that I receive a huge discount off my electricity every month. Most months it is completely waived. My last bill was only $9.10 . Their perks are outstanding. 

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      — Eddie B.
    pay your bill on time
     all you need to do is pay your bill on time. 8yrs no issues 

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    pay your bill on time

     all you need to do is pay your bill on time. 8yrs no issues 

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    SMART Energy 36


    11.8¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    SMART Energy 36




  • Free Ecobee3 thermostat
  • Monthly Usage ScoreCard
  • 3 Year Price Protection
  • Great plan for any size home

  • More Plans for TriEagle Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $20.00 for each month remaining in agreement
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.8¢
    per kWh
    @ 1,000 kWh / month




      — T. Taylor
    Same Problems Across the Board - Billing, Customer Service, Errors and at YOUR EXPENSE!

     I have been an Ambit customer since 2009. They disconnected my service without notification once when I went to pay online and the transaction did not... 

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    Same Problems Across the Board - Billing, Customer Service, Errors and at YOUR EXPENSE!

     I have been an Ambit customer since 2009. They disconnected my service without notification once when I went to pay online and the transaction did not go through for some reason. I was never notified that there was a problem. When I called them back and tried to explain, they said they are able to see when someone was on their website and they had no record that I was on it the day I told them. I knew the day because I made a note in my checkbook. I told them I definitely was on the website and I would look up my computer history to show them when my electricity came back on. They charged me disconnect fees along with others and required a deposit to turn my electricity back on. After my electricity came back on, my computer history in fact did show that I was on the ambit bill pay site that day. They didn't care. Now, they have screwed up my billing for the past several months. I get one bill that says I owe one amount, or have a credit, and then get a disconnect notice the day after my bill is due, all because of their shoddy billing. It is an absolute joke. I haven't received a correct bill in months. I go to the online area to verify it and it is the same as my incorrect bill. Today, the lady told me to ignore the amount due and just pay the current charges amount from the usage. I told her I expected their math to be right and be able to tell me how much was due on my bill. These people are a special kind of STUPID! I am gone! 

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    Looking for renewable energy to reduce your carbon footprint?

    Affordable Green Energy Plans
      — Fernando Martinez
    No complaints
     We've had Ambit for almost 2 years and we've had no issues with them. Sure the price went up a bit but we expected that along with higher usage in th... 

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    No complaints

     We've had Ambit for almost 2 years and we've had no issues with them. Sure the price went up a bit but we expected that along with higher usage in the summer especially living in Texas. I can see other people have complained but we've had no issues especially since we moved up to the DFW area from South Texas where it wasn't common to "shop" for an energy provider. Ambit will also allow you to pay your bill online for free provided you're paying with your checking/savings account. 

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      — Roxanne McCrary
    Charging after cancellation
     Absolutely the worse energy company! Stay far far away!!! I signed up with them in 2012. They screwed me with my renewal in 2014 so when moving in 201... 

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    Charging after cancellation

     Absolutely the worse energy company! Stay far far away!!! I signed up with them in 2012. They screwed me with my renewal in 2014 so when moving in 2015 I decided to find a new energy company. Although I did call to cancel my service (I was told that it was no worries and that it would be done by a particular date). I'm still being charged and it's just ever so convenient that they have no record of my call to them when I canceled. They will take your money and are truly deceitful. Horrible customer service! Save yourself the stress!!! They are no help!! 

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      — Yolanda
    Great company, but expensive
     Granted, I live in an older, not very well insulated apartment with one energy efficient major kitchen appliance, but after the TDU fees and all, I ... 

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    Great company, but expensive

     Granted, I live in an older, not very well insulated apartment with one energy efficient major kitchen appliance, but after the TDU fees and all, I pay $135/month on average. I also missed the fine print that you're charged $10 if you use less than 1000 kW, which was the case when I tried to lessen my expenses by turning off everything on surge protectors.

    I haven't had any issues requiring me to call customer service, I just attribute the expense to my selecting them as my option and not using the Power To Choose website. I'll soon be moving and changing companies as well. One with no minimum electricity usage. 

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    Find Electricity Plans in Texas:


      — Matt
    Travel rewards
     Love getting rewards for something I'm buying month after month 

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    Travel rewards

     Love getting rewards for something I'm buying month after month 

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    Price Protect 24


    12.1¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Price Protect 24


    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $8.99

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    12.1¢
    per kWh
    @ 1,000 kWh / month




      — Ally
    Not terrible, but could be better

     I was actually a consultant for this company when they first started out. I signed up with them and I have been with them for years. However, I think ... 

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    Not terrible, but could be better

     I was actually a consultant for this company when they first started out. I signed up with them and I have been with them for years. However, I think our relationship is now coming to an end. My bill is suddenly astronomical! Within 2 short months, my bill doubled! I really don't know why! I have looked into my usage, my bills, my plan...nothing makes sense as to my why bill suddenly went from $90ish to just under $200 for an 800sqft. apartment. I think it might have to do with their usage variations, but I guess we shall see. My answer from them is still pending. They're relatively pleasant to speak with and try to be helpful, but if you are looking for a similar bill amount each month, this would not be my pick. Plus, their rates have increased, so you can probably find a better-suited provider in your area for less. Good luck! 

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      — Unsatisfied Customer
    Is there a Negative -100% not recommended
     Highly do not recommend 

    More

    Is there a Negative -100% not recommended

     Highly do not recommend 

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      — Michael
    No issues, company seems solid
     I've read a lot of the reviews on here and I am shocked. I have not experienced any issues what so ever. We've had Ambit for just over a year now and ... 

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    No issues, company seems solid

     I've read a lot of the reviews on here and I am shocked. I have not experienced any issues what so ever. We've had Ambit for just over a year now and I'm truly loving the service. Are they perfect, no. But neither is any other company. As long as you pay your bills on time and pay attention to your renewal dates, all will be well. 

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      — Randy Powell
    Top Notch
     My experience as an Ambit customer for 5 years has been very positive. 

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    Top Notch

     My experience as an Ambit customer for 5 years has been very positive. 

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    Amazing 18


    11.6¢
    per kWh @ 1,000 kWh
    18
    month term
    more info

    Amazing 18




  • Choose from 4 great rewards including bill credits!
  • Manage bills & rewards choices with "My Account"
  • Weekly usage reports help you control cost

  • More Plans for Bounce Energy

    Plan Info
    Term Length :  18 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $135
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.6¢
    per kWh
    @ 1,000 kWh / month




      — Robertson
    Shut off week early.

     Order shut off on the 29th. They shut off on 20th. Centerpoint needs order to activate. So no electrify during summer for 2 days since Ambit has NO w... 

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    Shut off week early.

     Order shut off on the 29th. They shut off on 20th. Centerpoint needs order to activate. So no electrify during summer for 2 days since Ambit has NO weekend hours. STAY AWAY! 

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      — TRACY SWIMM
    AMBIT ENERGY CONTACT INFORMATION
     I have many properties that are rentals and resale projects , a friend of mind suggested I try Ambit Energy . The service is OK , the communication is... 

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    AMBIT ENERGY CONTACT INFORMATION

     I have many properties that are rentals and resale projects , a friend of mind suggested I try Ambit Energy . The service is OK , the communication is very challenging / 

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      — Ellen Weed
    Horrible billing...Horrible customer service
     Ambit really messed my billing for multiple accounts which i have for 2 different rental properties. They disconnected the electric the same day that... 

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    Horrible billing...Horrible customer service

     Ambit really messed my billing for multiple accounts which i have for 2 different rental properties. They disconnected the electric the same day that I called to question a weird, never seen before charge on a bill. When I called day later about the disconnected service, the rep said that she understood what happened and waived the disconnect /reconnect fee. She never sent the order to reconnect service to AEP. The following day electric service was finally restored after my tenant was without electricity for nearly 2 days. Ambit reps could not tell me why the service was disconnected or why the order was never sent for reconnection. HORRIBLE billing & customer service. They couldn't care less if you remain a customer. 

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      — Ariesha Morehead
    Disconnect
     Even though there is an error in my bill and my lights got turned off.... Once I paid what they said I owed my lights were back on within 30 minutes a... 

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    Disconnect

     Even though there is an error in my bill and my lights got turned off.... Once I paid what they said I owed my lights were back on within 30 minutes after hours! So I have to be thankful for that until I get to call in tomorrow morning! 

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    24 mo Nest Rate


    12.2¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    24 mo Nest Rate


    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $250
    Monthly Recurring Charge :  $9.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    12.2¢
    per kWh
    @ 1,000 kWh / month




      — Marina
    0 Customer Service, 0 Satisfaction, 0 Everything

     I can tell you 1 thing guys. If you want to really NOT UNDERSTAND what is going on with your gas bill and who gets what and why something is showing a... 

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    0 Customer Service, 0 Satisfaction, 0 Everything

     I can tell you 1 thing guys. If you want to really NOT UNDERSTAND what is going on with your gas bill and who gets what and why something is showing and other thing is not- this is your place. I am completely NOT SATISFIED with AMBIT ENERGY and I WILL NEVER RECOMMEND TO USE THEM 

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    Looking for that perfect balance?

    Find the Best Electric Company
      — GT
    Avoid Ambit
     Ambit Energy is a great company if 1. You love a company that can't keep accurate accounting records 2. You love having your ambit account hacked with... 

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    Avoid Ambit

     Ambit Energy is a great company if
    1. You love a company that can't keep accurate accounting records
    2. You love having your ambit account hacked with and having your billing information changed automatically (you automatically get to pay extra for that feature).
    3. You love being put on hold for long periods of time with annoying music for customer service
    4. You love having simple features such as setting up autopay online not work properly
    5. You have total faith that if something can get screwed up will get screwed up with billing
    6. You love customer service representatives who play around with your billing information to see if they can make different numbers work better
    7. You love waiting extra long periods of time to speak with a managers
    8. You don't mind that your Ambit problem won't be solved on the first phone call to customer service
    9. You don't mind that Your Ambit problem won't be handled on the 2nd phone call to customer service
    10. You're aware that either your credit card number or address will change by the time you've finally ironed out all your current issues with Ambit.

    I have never experienced such a poor company to work with. I have now been on my decent to hell with them for more than 2 years. The good rates are not worth the hassle. Yes, Ambit, we will be parting ways.

    Changing credit cards for autopay has been a complete nightmare. Their automated system crashes on my account every time I need to change the credit card. I call customer service (wait 20 minutes through their annoying music with their stupid recordings just waiting for the one that says to press a button and they'll call back, but I rarely get that courtesy). Once I get them on the line, they ping my credit card (successfully twice) to make sure it works, then they tell me the credit card doesn't work. I call my credit card company and they tell me that Ambit successfully pinged the account and charge the credit card $0.01 2 times, then the 3rd time, they typed in the wrong 3 CVV code. Don't you think the first correct ping was sufficient!

    The best time - was when all had been going well with autopay for 9 months and I get a phone message and an email that my credit card on file is no longer working. What? I go into my records, and they have somehow pulled up an old credit card (that had been deleted from the system 9 months before) and were trying to charge the old credit card. No record of the new credit card. Customer service tells me that their records show that I have been paying with the old credit card for months! I look at my new credit card statements for the previous 9 months and Ambit regularly charged my new credit card!

    Do not use this company. Your hair will turn gray, your stomach will ache, you will explode while talking with them.Pay attentions folks, this company will eat your insides. 

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      — Tanya Fleming
    Customer since 2009
     I have never been more satisfied with an electric company I have earned the 15 referrals to qualufy for free energy every month. If you pay your bill ... 

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    Customer since 2009

     I have never been more satisfied with an electric company I have earned the 15 referrals to qualufy for free energy every month. If you pay your bill on time you should not have any problems. If you dont then that is your fault not ambits fault.. I will never be anyone elses customer. Thank you Ambit fot all the special perks. I even got to go on a cruise thanks to Ambit Energy. Very happy customer. 

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      — ALR
    Great Service & Free Energy Credit
     I was astonished that Ambit Energy offered an energy credit. I have now gotten the credit for three months in a row. All I can say is they really come... 

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    Great Service & Free Energy Credit

     I was astonished that Ambit Energy offered an energy credit. I have now gotten the credit for three months in a row.
    All I can say is they really come through on there promises. 

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    Find Electricity Plans in Texas:


      — Melody
    POOR Service and Customer Service
     I foolishly renewed my contract with them and now my bill has nearly DOUBLED in price. They claim energy rates have gone UP since I signed up in July ... 

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    POOR Service and Customer Service

     I foolishly renewed my contract with them and now my bill has nearly DOUBLED in price. They claim energy rates have gone UP since I signed up in July 2013. Sure they have, but not THAT much. Now I feel TRAPPED with a company that can charge me whatever they want. I am a widow and try to live as "Green" as I can. I can't afford to keep paying these rates. They are cutting off my power on the 29th because I don't get paid until the 30th. They wouldn't even bend to give me ONE DAY. I'll NEVER use them again. 

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    Free Nights


    13.2¢
    per kWh @ 1,000 kWh

    prepaid
    more info

    Free Nights


    Plan Info
    Term Length :  None
    Plan Type :  Pre-paid
    Early Termination Fee :  $0
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service
    Prepaid Disclosure Statement

    Pricing
    13.2¢
    per kWh
    @ 1,000 kWh / month




      — Alan Johnston
    Getting it right

     Of all service companies I have used Ambit has continually far surpassed my expectations 

    More

    Getting it right

     Of all service companies I have used Ambit has continually far surpassed my expectations 

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      — Jonathon Scott
    30 months in my apartment and with Ambit ... zero problems
     Always nice on the phone. I pay my bill on time every month. No issues. Rates are great! I am shocked to read some of the bad reviews. I have had... 

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    30 months in my apartment and with Ambit ... zero problems

     Always nice on the phone. I pay my bill on time every month. No issues. Rates are great! I am shocked to read some of the bad reviews. I have had no problems of any kind. 

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      — Al
    No problems
     Had a 1100 sq ft apt bills ranged from $80-110. Never had any surprises or problems. 

    More

    No problems

     Had a 1100 sq ft apt bills ranged from $80-110. Never had any surprises or problems. 

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      — Brent
    If you go with this company plan on having billing issues every month and 6hrs + to resolve them every single month.
     I have been with ambit for over a year. Somehow there are always billing issues, they either don't use the correct rate or change my rate whenever the... 

    More

    If you go with this company plan on having billing issues every month and 6hrs + to resolve them every single month.

     I have been with ambit for over a year. Somehow there are always billing issues, they either don't use the correct rate or change my rate whenever they like. When they tell you that they have resolved your issue for calling what they really mean is that they will make crappy notes, not fix your problem and you can expect to call in and relive the experience every month. DO NOT CHOSE THIS COMPANY I PROMISE YOU WILL NOT BE HAPPY WITH THEM! 

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    Entrust 12


    10.8¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Entrust 12




  • Low Energy Rates
  • No Base Minimum Usage Charge
  • No Big Rate Jumps
  • No Hidden Fees

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    10.8¢
    per kWh
    @ 1,000 kWh / month




      — Alexis Scott
    AWEFUL

     Absolute WORST customer service I have ever experienced . I cancelled and they kept charging me for TWO MONTHS without an email like they had always d... 

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    AWEFUL

     Absolute WORST customer service I have ever experienced . I cancelled and they kept charging me for TWO MONTHS without an email like they had always done to let me know I had a bill but noooo they just charged me and let a debt collector handle it. Total CROOKS 

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      — Larry
    Owner
     Customer service is the worst I have had dealings with, took over 4 hours on the phone to get account open. Repeated calls, could not speak to same cs... 

    More

    Owner

     Customer service is the worst I have had dealings with, took over 4 hours on the phone to get account open. Repeated calls, could not speak to same csr, on hold for hours, took 10 days to get power back on after a new account was setup. 

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      — Fantasia
    it is awesome!!let me tell you why.
     Ambit energy is awesome, not only do i get very cheap rates their customer service team is awesome!!! The women at Ambit will let you eat their pussy ... 

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    it is awesome!!let me tell you why.

     Ambit energy is awesome, not only do i get very cheap rates their customer service team is awesome!!! The women at Ambit will let you eat their pussy and cream pie their face whenever you want!! Why would anyone not want to switch? 

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      — Dave
    homeowner
     current (for 3 years) ambit customer--never checked rates til this winters polar plunge.ambit is charging me some months 2 and one half times the amou... 

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    homeowner

     current (for 3 years) ambit customer--never checked rates til this winters polar plunge.ambit is charging me some months 2 and one half times the amount the local supplier charges. they claim by the end of the year I will have saved from what national grid charges. in order for that to happen I will have to get some supply portion of my bills free. thay say they will send a check if overcharged. THEY DONT GIVE THEIR RATES LIKE OTHER SUPPLIERS DO THEY JUST SAY THEY WIIL SAVE YOU AND ITS VARIABLE. that's fooey!!! this month april to may national grid was 7cents per kwh-ambit was 16.7centsper kwh and similar bills the last 3/4 months. I guess im getting a big check at the end of the year!!! doubt it!!! I think companies not willing to publish rates are suspect like ambit. the only reason im still with them is I am friends with the consultant. they also lied to me about which plan imsupposed to be in.they wont tell you how much your current savings will be because there is none. I wish I had the time and patience to review my last 3 years of bills I cant trust them anymore and don't think ill continue 

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    24Mo Usage Bill Credit + A/C Protection for 1 Unit


    11.0¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    24Mo Usage Bill Credit + A/C Protection for 1 Unit


    Plan Info
    Term Length :  24 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.0¢
    per kWh
    @ 1,000 kWh / month




      — Plano Mom
    The WORST. Don't... DO NOT USE THIS COMPANY

     Totally and completely heartless jerks. First time in 3 yrs I needed an extension and they refuse to give me two days to pay them. I have kids and all... 

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    The WORST. Don't... DO NOT USE THIS COMPANY

     Totally and completely heartless jerks. First time in 3 yrs I needed an extension and they refuse to give me two days to pay them. I have kids and all our food will spoil but they won't help at all. I've been a customer for 3 yrs without incident. Great way to show appreciation. Choose anyone but these a~holes. Anyone else. 

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    Break away from contracts
    and credit checks.

    Find Prepaid Electric Plans
      — PBShanks
    Try Them!
     Yes the price of my service has gone up over the past three years, right along with the cost of living, salaries, and medical expenses. I really don'... 

    More

    Try Them!

     Yes the price of my service has gone up over the past three years, right along with the cost of living, salaries, and medical expenses. I really don't have to think about my service, it's there every time I plug in something and every time I flip a switch. I pay a little closer attention to how many "smart" pieces of electronics we have going and we pay our bill on time. I expect to get paid on time, I'm sure they do too.
    I strongly recommend AMBIT ENERGY. 

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      — Elizabeth
    Ambit Energy Is The Best
     since we got it we have never had a problem 

    More

    Ambit Energy Is The Best

     since we got it we have never had a problem 

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      — Marilyn
    Amit energy
     Made a huge mistake by choosing Ambit My bills literally doubled. I'm changing as quick As possible:/ 

    More

    Amit energy

     Made a huge mistake by choosing Ambit
    My bills literally doubled. I'm changing as quick
    As possible:/ 

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    Find Electricity Plans in Texas:


      — Jim P
    So far so good.
     Switched one of my businesses a few months ago. So far so good. Now have all 4 accounts with Ambit. Only complaints I have heard are from people that ... 

    More

    So far so good.

     Switched one of my businesses a few months ago. So far so good. Now have all 4 accounts with Ambit. Only complaints I have heard are from people that pay late or don't keep up with their responsibilities. 

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    24Mo Usage Bill Credit + A/C Protection for 2 Units


    11.0¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    24Mo Usage Bill Credit + A/C Protection for 2 Units


    Plan Info
    Term Length :  24 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    11.0¢
    per kWh
    @ 1,000 kWh / month