We currently recommend electricity plans from Entrust Energy, Constellation and Texans Energy

Awesome

(5 / 5)

  I love Bounce Energy. I have had so many wonderful experiences with them. My bill has always been reasonable but I hate that they switched us over to Direct Energy. Since then, my bill has been outrageous like over $300. I never received a $300 when I was with Bounce Energy. Please come back Bounce Energy.

Tolliver from Fort Worth
September 24th, 2019

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Awesome company

(5 / 5)

  Always a great experience all the way around

Kayla from Aransas Pass
April 4th, 2019

Good Afternoon Kayla,

We appreciate you taking the time out of your day to provide an exceptional rating based on your experience with us. We are working diligently to improve processes within our company to ensure that we have consistently great customer satisfaction.
Please feel free to reach out to us via phone or Live Chat on our website with your full contact information should you ever need our assistance. Thanks and have a wonderful day!

-Marie

Bounce Energy Responds May 6th, 2019
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Great service

(5 / 5)

  The bill is fair on price yall the best for us thank u

Pattia Secerst from Vernon
April 2nd, 2019

Hi Pattia,

Thank you for taking the time to give us a great rating based on your experience with our company. We certainly value you as a customer and strive to provide exceptional customer service always.

-Marie

Bounce Energy Responds May 6th, 2019
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Quick simple and easy

(5 / 5)

  This was very simple no hassle, and billing is exactly as stated.

867192 from Plano
November 24th, 2018

Thank you for taking the time to give us a wonderful rating based on your experience with our company. We certainly value you as a customer and look forward to servicing your future needs. Feel free to contact one of our live chat agents on our website should you have any questions or need our assistance. Thank you and have a delightful day!

-Marie

Bounce Energy Responds May 6th, 2019
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Bounce is Terrific!

(5 / 5)

  Best rates, great promotions, fair & honest & reliable. After three years, I have nothing negative to say.

SandraP_DallasTX from Dallas
August 24th, 2018

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Great Company

(5 / 5)

  very sastified

oscar from Spring
August 14th, 2018

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Best Electric Company in Texas!

(5 / 5)

  I've used multiple companies over the years and my experience with Bounce Energy has been nothing but exceptional. I've never had any issues with my service or billing and their customer service is always excellent! We are customers for life!

Best Electric Company in Texas from Grapevine
August 14th, 2018

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Satisfaction

(5 / 5)

  I am happy with you.

wgg from Rusk
June 28th, 2018

We apologize for the delay in our response to your review, but we wanted to let you know that we really appreciate your willingness to tell others about your experiences with us and thank you for the 5 stars! We hope that we continue to serve you and the rest of our customers to the best of our ability, and if you ever have any questions please don't hesitate to call us! Thanks - Kate

Bounce Energy Responds August 20th, 2018
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bounce energy

(5 / 5)

  Bounce Energy provides excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider. Excellent savings with satisfactory customer service is greatly appreciated now more than ever.

annaya south indian from Houston
May 27th, 2018

Thank you for leaving us such a wonderful review! We apologize that it has taken us this long to respond to you, but we wanted to let you know that it's greatly appreciated. Savings is definitely something we want all of our customers to experience! If you have any questions now or in the future in regards to your account, please give us a call and we would be happy to assist. Thanks -Kate

Bounce Energy Responds August 20th, 2018
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Satisfied

(5 / 5)

  Im a new customer to Bounce, but so far I am very happy with the service and the price!

Vickie from Carrollton
April 26th, 2018

Welcome to the Bounce family! We appreciate that as a brand new customer, you were excited and wanted to tell others about your experience. We apologize it has taken us so long to respond to your review, but we are truly thankful for your 5-star rating! Should you have any questions about your account, please don't hesitate to reach out. Have a wonderful week - Kate

Bounce Energy Responds August 20th, 2018
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Great company with perks!

(5 / 5)

  Check out this cool deal from Bounce Energy. When you sign up for electricity service, we both get $75 for the month of April.

Mommy T from Euless
April 14th, 2018

Way to get those referrals! We love hearing that our customers are so satisfied with their service that they would recommend it to others. We hope that we continue to provide great service. Have a wonderful week - Kate

Bounce Energy Responds August 20th, 2018
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Great Electricity Provider

(5 / 5)

  Its very good electric company and I have been using since 3 years without any problem.
After switching to this provider my bill almost reduced to half. Also they have very good reward program and
gives you cash back of $50 , $25 etc on time to time like for 3 or 6 months or if autopay chosen.
Their rates are decent and didn't get any problems so far and it is very easy to switch to Bounce Energy.

Rahi from Garland
February 16th, 2018

Thank you so much for the wonderful review! We truly apologize it has taken us this long to respond to it, but we honestly appreciate you taking the time to tell others about your wonderful experience. We hope you have a great week! Thanks - Kate

Bounce Energy Responds August 20th, 2018
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BEST LITTLE SECRET IN TEXAS

(5 / 5)

  I have never been so pleased with any utility service provider. Lowest rates for my area. No surprises. Professionalism every time. Recommend very highly!

HappyCustomerForever from Galveston
August 10th, 2017

Hello! We're very pleased that you enjoy the high level of service! We look forward to continuing that same level with you in the future. If you have any questions or concerns you may email those to us at customercare@bounceenergy.com! Thank you again for the great feedback! Sincerely, - Henry

Bounce Energy Responds September 8th, 2017
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I changed to Bounce Energy and I am not regretting it.

(5 / 5)

  I had been another company for 1.5 years but their prices just kept rising every time I renovated the contract.
The reward programs with Bounce Energy are pretty cool and there is always an incentive to have the customers happy and saving money!

Grecia from Laredo
July 21st, 2017

Grecia, thank you for taking time to share your experience. We appreciate your business! All the best, -Jane

Bounce Energy Responds August 7th, 2017
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Best Electricity Comapany

(5 / 5)

  I have been with Bounce Energy for two years and I have nothing but great things to say about them. Prices are low, they reward fun gift cards for on-time payments, and have great customer service. I sadly will be leaving Bounce Energy due to my apartments being bought out, and they were kind enough to wave my cancellation fee. I plan to be back!

Cris Power from Arlington
July 13th, 2017

Hi Cris. Thank you for the feedback. We are glad to hear that you had a good experience while being a customer of ours. We look forward to providing you with service in the future. Thank you, -Jane

Bounce Energy Responds August 7th, 2017
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Great Electric Options, Great Incentives, Great Company.

(5 / 5)

  I've been with Bounce for over 2 years now and I must say, they are the best energy provider thus far. Prices are fair and they offer great incentive programs.

Kim S. from Grand Prairie
June 9th, 2017

Thank you for leaving such a great review Kim! We really appreciate you as a customer and if you ever have any questions about your services, please feel free to reach out to us. Have a great weekend! - Kate

Bounce Energy Responds June 17th, 2017
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Best Electricity Provider in TX

(5 / 5)

  I have been using since around 2 years and no problems with bills and payments, quick customer service, low rates. They have very excellent Rewards and promotions programs for every three or six months like $50 credit to your account, $50 Restaurant gift card for on-time payment, $15 Starbucks Gift card and One month free electricity.

Rahil from Richardson
June 4th, 2017

We're happy you've chosen us for the last two years Rahil! Thank you for the kind words. We look forward to keeping you as a customer in the future. Sincerely, - Henry

Bounce Energy Responds June 7th, 2017
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Stop looking... Bounce is the best!

(5 / 5)

  I switched electricity providers every 6 months to a year until I switched to Bounce over two years ago. I have not been able to come up with a good reason to switch to another provider since then. Bounce has an awesome rewards program (no other provider I had ever used offered one) and their rates are competitive. Twice they have given me a 'match the rate' discount to keep me as a customer. The only times I have needed to contact them was before contract renewal times and their customer service was great. I am still the type of person who will check and make sure I am getting a good deal come my next renewal time period, but I couldn't be happier with Bounce right now. If you switch, I think you'll be happy! Thank you and good luck!

Karen from Roanoke
May 19th, 2017

Thank you for the wonderful review Karen! We're so happy you love the service. Sincerely, - Henry

Bounce Energy Responds June 7th, 2017
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Cheap and Rewarding

(5 / 5)

  I've had Bounce Energy for 2 years now and they've yet to disappoint! Rent is generally $40 a month for my apartment in Arlington,Texas and I get rewards for paying on time such as gift cards and movie tickets.

Jess from Arlington
May 6th, 2017

It's great to hear you are enjoying the rewards program! Thank you for your unwavering support. - Ally

Bounce Energy Responds May 8th, 2017
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Thinking of changing energy providers?

(5 / 5)

  Consider BOUNCE ENERGY
I have been with BOUNCE for the last 3 years, and havent looked back.
After you become a customer, you get your own code to share with family/friends.
Check out their rates, and customize a plan that is right for you.
Get other perks, $5.00 birthday credit, free movie tickets, and a $100. Visa gift card, for on time bill pay.
I just renewed my service for 2 more years, because I have paid my bill on time, I get a 3% discount, every month.
Do IT !!

Ellen C. from Katy
April 24th, 2017

We're so happy to have you as a customer for the last 3 years Ellen! We look forward to having you as a customer for the next 3! Sincerely, - Henry

Bounce Energy Responds June 7th, 2017
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Great incentive programs

(5 / 5)

  I've been with Bounce for over 2 years now and I must say, they are the best energy provider thus far. Prices are fair and they offer great incentive programs.

Kimberly from Fort Worth
April 6th, 2017

Thank you for your loyalty, Kimberly! We make every effort to ensure our customers are happy. Have a great week! - Ally

Bounce Energy Responds May 8th, 2017
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Rewarded for Just Paying Your Bill On Time

(5 / 5)

  I've been with Bounce for over two years now and have had no problems. They literally reward you just for paying your bill on time. I'm on AutoPay and I get rewards every few months for doing essentially nothing. Coming up on a free month of electricity in a few months! Also, they give credits for referrals.

Tom T from Dallas
March 14th, 2017

Hi Tom! We are glad to hear you are enjoying our rewards and appreciate your loyalty. - Ally

Bounce Energy Responds May 8th, 2017
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Excellent customer service and rewards program

(5 / 5)

  Bounce Energy provides excellent customer service and an additional rewards program. You will greatly appreciate outstanding customer service, various electric plan packages, and truthful customer incentives. Excellent savings with satisfactory customer service is greatly appreciated now more than ever.

Cody from Fort Worth
February 15th, 2017

We certainly aim to provide the best for our customers! Thank you for your feedback, Cody! - Ally

Bounce Energy Responds May 8th, 2017
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Fabulous!

(5 / 5)

  Finally, an energy company that I am satisfied with! Inexpensive in comparison with others, the customer service is great, and the rewards program is awesome!

Michelle from Houston
February 4th, 2017

Thank you for sharing your experience with us, Michelle! - Ally

Bounce Energy Responds May 8th, 2017
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You won't regret switching to Bounce!

(5 / 5)

  I switched electric companies every 6 months to a year until I switched to Bounce 2 years ago. I just renewed today for another year. I'm not sure if I will ever switch companies again... and that is a relief! Their customer service is great although I have not had to call them for much over the last two years. They offered me a 'beat the competitor's discount' to keep me as a customer as well as a bill credit. When you see other much lower rates - make sure you read the fine print as there is usually a catch. I have not had any problems with Bounce Energy over the last two years and highly recommend them! What other company out there offers a rewards program that pays YOU back??? None that I've found. Good luck with your search, but if I were you I'd stop here!

from Roanoke
January 26th, 2017

Thank you for remaining a loyal customer to us. We are happy to hear your positive experience and will continue to improve. Have a great week! -Ally

Bounce Energy Responds May 8th, 2017
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No issues

(5 / 5)

  I've been with bounce energy for over 5 years and I've never had any issues with customer service or the quality of service they provide.

Leeya Zibd from Cypress
January 25th, 2017

Leeya, we wanted to say thank you for being a loyal customer! We do appreciate your business. Have a great day! -Jane

Bounce Energy Responds February 8th, 2017
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As good as it gets!

(5 / 5)

  I have been using this company since 2014 and I really haven't had a complaint about their service. I have gotten a lot of different rewards and their customer service is great. They usually answer their phones pretty quickly and they don't try to "Bounce" you around.

Daniel A.
December 12th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great discounts and company.

(5 / 5)

  I have now been with Bounce 3 months doing month by month. My bill has not gone over 60 dollars. They promised me great service and that is what Im getting.

Kyle from Irving
December 3rd, 2016

Thanks for leaving us such a great review Kyle! We really appreciate you taking the time to provide us with that feedback. If you have any questions about your account, you can contact us any time by phone, email or social media. Have a great day! - Kate

Bounce Energy Responds December 6th, 2016
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great company!

(5 / 5)

  Overall, bounce energy gives me good rates and has great customer service. Every time I've called customer service they've been nothing but helpful and understanding. I live in a 1 story 3 bedroom home that's about 1500 sq ft and my bill never goes above $60 in the summer time. During the winter I only pay about $30!!

Leeya from Houston
November 29th, 2016

This is great to hear Leeya! Thank you for taking time out of your day to provide us with this review! We hope you have a great day! - Kelsey

Bounce Energy Responds December 8th, 2016
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$50 Sign Up Credit

(5 / 5)

  Sign up was very easy, credits applied as promised. Extremely easy to do business with and very competitive rates.

Jacob F from Hewitt
November 8th, 2016

Hi, Jacob! Thanks so much for taking time out of your day to provide your review! Anytime you have questions regarding the service please feel free to contact us. Enjoy your day! -Elle

Bounce Energy Responds November 10th, 2016
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Bounce Energy provides excellent customer service

(5 / 5)

  Bounce Energy provides excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider. Excellent savings with satisfactory customer service is greatly appreciated now more than ever.

Kimberly from Irving
October 12th, 2016

Hey Kimberly! Thank you very much for the review. We appreciate the time you took to let us know how you feel and what is important to you. Let us know if you ever need any assistance. Have a great week! -Eris

Bounce Energy Responds October 17th, 2016
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$100 off your first months bill!

(5 / 5)

  I've been with them for over 3 years, and don't plan on switching companies any time soon. I personally can't stand the heat and at my house the AC is on 24 hours a day, but my bill would never go higher than about $60 for my 2 bedroom apartment. I've been with them for over 3 years, and i've never had any issues or complaints. As far as for the rewards, I've ALWAYS received my reward (my favorite being my chickfila gift card).

Leeya Zobda from Houston
August 22nd, 2016

Thank you for the great review Leeya! Please let us know if we may assist you with any questions in the future! You may email us at dedigitalcare@directenergy.com for assistance. -Elle

Bounce Energy Responds September 2nd, 2016
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Finally a company I plan to stay with!

(5 / 5)

  I moved to Texas 5 years ago and switched electric companies every 6 - 12 months (from Startex to Frontier to Champion) until I switched to Bounce in January 2015. I expected to change again in January 2016 but I have been so happy with their service and with my bills... that I think I am going to stick with them for a while. Their rewards program is awesome! Even if you find a rate that is a little lower, Bounce's rewards will surely make up the difference if you pay on time. Customer service was great for the very few times I've had to call.

Karen from Karen
August 5th, 2016

Hi Karen! Thank you for the wonderful review! Please let us know if you have any questions or suggestions on how we may improve your experience! We're always taking suggestions via email at dedigitalcare@directenergy.com. All the best, - Henry

Bounce Energy Responds August 30th, 2016
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You will not regret joining Bounce Energy!

(5 / 5)

  You will not regret joining Bounce Energy, I must say they provide excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider. I am glad I switched and you will be too!

Joseph S. from Irving
June 27th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Impressed New Customer

(5 / 5)

  Bounce has been great so far!! It was pretty easy to set up a new account (just call and the customer service rep will do everything for you), but what I really like about them are the promotions! They have a ton! My last electric company (BTX utilities) didn't do stuff like that, at least to my knowledge. I haven't had to pay yet, and I've been a customer for two months. That says a lot to me. I also was able to get a fully green plan, which was important to me. You can get $50 if you use a promotion code (that's what I did).

Lizzie from College Station
June 20th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Happy Customer

(5 / 5)

  I've been with Bounce for a year now and I have not had any issues which is the reason why I am renewing my contract with them. Everything from customer service to the price and plans could not be happier.

Justin from Fort Worth
June 11th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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BEST ELECTRICITY PROVIDER

(5 / 5)

  Amazing service.my electric bills have never been so low.convinient email reminders when bills is due the day before and the day of.Bounce is great!

Anthony from Fort Worth
May 24th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Excellent Company

(5 / 5)

  Using Bounce Energy for more than two years now, very smooth and reliable, recommended to many friends and most of them are very happy after switching to Bounce Energy. Will continue to use it and renew the plan every year.

Andy King from Houston
May 21st, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Have been 1 year of user. Very satisfied

(5 / 5)

  As a one year customer, we feel very satisfied. The highlight point is the bill is very clear and understandable. No trick, No so called extremely low price with adding some other credit or cost on your bill to surprise you. So, we continue with Bounce energy and keep watching on the price. Hope it will be another good year as before.

Angela from Fulshear
May 6th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great Company!

(5 / 5)

  I've had Bounce Energy for a couple of years now in Alvin, TX. I've had absolutely no issues with them. I've even transferred services recently and was able to switch to a cheaper plan. I've read some of the negative reviews here and a few people mentioned that their kwh has doubled after switching plans - personally (in my opinion), I think their usage just went up so because of that, the "average kwh" that they are seeing on their bill is higher, which leads them to think that it is higher in general. That's not the case at all. It just shows the average kwh of what you're paying, which is in relation to, well, how much electricity you use.

Kenneth from Alvin
April 25th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Favorite electricity company so far

(5 / 5)

  I love Bounce energy. Their prices are great, and you can win free stuff! I live in a single bedroom apartment and my bill is never more then $20! I setup automatic payments and don't have to worry about a thing.

Jessica from Arlington
April 17th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Very satisfied customer

(5 / 5)

  I recently moved to TX and needed to find an electricity provider. After reading positive reviews on Bounce I decided to sign up. I definitely made the right choice! They have an amazing customer service staff that is friendly and respectful of their customers!

Justin from Euless
April 4th, 2016

We are very happy to have you as a customer Justin! Thank you for taking the time to show your enthusiasm with our service, we greatly appreciate it! -Eden

Bounce Energy Responds April 10th, 2016
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Great Service

(5 / 5)

  I have had Bounce Energy for three years and have had no problems. I renew, pay and review my bills online. They have great reward programs. If you have American Airlines account they give points when you pay your bill.

James Clawson from Fort Worth
March 29th, 2016

Thank you for your kind words James! We appreciate your loyalty and are ecstatic to have you continue as a customer! -Eden

Bounce Energy Responds April 4th, 2016
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Great company!

(5 / 5)

  Everything has been great so far!

Marcella from Grand Prairie
March 11th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Best Company Ever!

(5 / 5)

  Recommend this to all friends and family! Very helpful reps and easy to understand bill ! This company truly follows through with there promotional offers and has lots of perks!

Lucy from Harlingen
March 6th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Best electric company I have ever used

(5 / 5)

  So many ways to save money. After using their promotions I had earned so much money I didn't have to pay my electric for months. Give them a try!

brianna from Houston
February 28th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Bounce energy works great!

(5 / 5)

  Very easy to sign up for 3 months to 36 months. I signed up for 5 months for a rate of 7.3 cents Feb 11, 2015. The promo code gets you up to $100.00.

Bob from Dallas
February 9th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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DO IT !

(5 / 5)

  Then you get a code to pass on to others so you and your "friends" can continue to save with each
new service. You also get "bonuses" with on time payments.
I have been very happy, and I'm renewing my contract.
Go for it Today!!
You will be glad you did!

Ellen from Katy
February 3rd, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Still a happy customer....

(5 / 5)

  Renewing with the same energy provider for the first time since moving to Texas over four years ago. I just can't leave Bounce! Their rewards program is awesome, their customer service is awesome and I have absolutely nothing to complain about. Their rates were not as low as some of the other companies - but after a few phone calls I spoke to an agent who gave me a monthly retention discount in addition to lowering their posted rate. SO - keep asking until you get what you want.

Karen from Trophy Club
January 24th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great Company with Perks

(5 / 5)

  I don't know about you but I love to save money. Check out this cool deal from Bounce Energy. When you sign up for electricity service, we both get $50. The Bounce Energy Refer-a-Friend Program is simple, quick and easy. All you have to do is refer my friends and family to Bounce Energy by giving them my unique link or promo code. They will do the rest. I'll get a $50 bill credit for each friend who switches to Bounce Energy AND you will also get a $50 bill credit. Give this code to your friends, they $450.00 on my bill, just by using this program plus movie tickets and gift cards. It's a win win situation. for us all.

Momma T from Euless
January 17th, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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very good electric company

(5 / 5)

  Its very good electric company and I have been using since 2 years without any problem. After switching to this provider my bill almost reduced to half. Also they have very good reward
program and gives you cash back of $75 , $25 etc on time to time like for 3 or 6 months or if autopay chosen. Their rates are decent and didn't get any problems so far and it is very easy
to switch to Bounce Energy.

Rahil from Garland
January 1st, 2016

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Bounce Energy is great

(5 / 5)

  The prices are low, rewards are constantly offered, and the online customer service is instant! Much better than my old electricity provider Just Energy.

Jessica from Arlington
December 27th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Really great company

(5 / 5)

  I've been a Bounce customer for over a year. I like that they send me movie tickets every 6 months just for payment my bill. Recently signed up for a 24 month plan with Bounce and received a free Nest thermostat. I absolutely love it! control my thermostat from anywhere/anytime from my Iphone.

Diane from Houston
October 16th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Awesome company

(5 / 5)

  I researched many electric companies before I chose them. I was moving into a new house by myself so I wanted an affordable plan with a low rate. I have been with Bounce Energy for about a year and I absolutely love it! Whats cool is they email you a weekly usage report so you can compare the previous weeks usage with your current weeks usage.

Michelle Tam from Houston
October 9th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Very Happy with our Choice!!

(5 / 5)

  We decided to switch to Bounce Energy when we moved into a new home in July of 2015. So far, we are extremely pleased. Their communication (electronic) is excellent. They send savings opportunities via email as well as your weekly electricity usage, so you know what to expect on your monthly bill. On that note, their rates are awesome compared to our previous supplier, First Choice Power. Our bill is now $125 (in the Texas summer months) or so per month as opposed to close to $300!! Customer service has been easy to work with as well. They also have rewards programs - which is a plus on top of what we are already saving! We have called 2 or 3 times to set up the account, add a location and for a quick billing question, and they answer quickly and are polite. So far, though we are just 4 months in, we are very happy with Bounce and how easy it is to work with him. I can definitely recommend them to others at this point.

Sarah from Magnolia
October 8th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Good prices and incentives

(5 / 5)

  I've been with Bounce for over 6 months now and I must say, they are the best energy provider thus far. Prices are fair and they offer great incentive programs.

Jesse from Irving
October 8th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Happy New Customer

(5 / 5)

  Signed up for Bounce recently, and I can say the pricing and rewards seem to be great, and the account set up online was very simple. Much better than than my previous electric provider.

Chris T. from Corpus Christi
September 25th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Super easy

(5 / 5)

  I've had a great experience with bounce energy everything is super easy

Brittany from Dallas
September 24th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great way to save money!!

(5 / 5)

  We love bounce energy!!! Personally I believe this company is great and their reward system is awesome.

Claire from Dallas
August 27th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Favorite company yet

(5 / 5)

  I switched electric providers nearly every six months since moving to Texas 4 years ago always looking for a better rate. I switched to Bounce about 7 months ago and plan to stay with them I like them so much! Their rates are competitive & I love their rewards program... which I didn't have with any of the other companies I used. Switching to them was easy, their bills are straightforward, their customer service has been great. I highly recommend them. If this review was helpful, please use my reward code if you switch to them and we will both be rewarded! How many other companies have you reviewed that give you bonuses??? Good luck... I think you'll be happy if you make this switch.

Karen from Trophy Club
August 20th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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service & rewards

(5 / 5)

  We love Bounce, have been Bounce customers for over 4 yrs now & have found Bounce to offer not only good customer service but also are very competitive on their rates. there was one time I failed to choose a plan when ours ran out making out rate plan month to month at over 12 cents per kw instead of 8 cents kw, I called bounce explained what happened and without any problems they helped us lock into a plan and adjusted our bill instantly. Not only are they a little lower per kw but they give you a welcome bonus for paying on time.. you choose from 3 rewards options. the option we choose toped out at 36 mo on bonus rewards but still earn a 3% discount on your monthly bill when you pay on time. I would like to see the airline rewards plan change to be points accrued under any form of payment instead of being an option only if you are paying with 1 certain credit card that will work to earn flight mileage. otherwise I would have switched to airline rewards after toping out on our rewards plan.

Dawn from Buffalo
August 20th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Referral bonus. For you and me together!!

(5 / 5)

  I just renewed my plan for another 6 months. I wanted to extend my original plan and found out the original plan was available for a slightly less cheaper charge.
Nonetheless, haven't received any unexpected charges, the rate was fixed as planned.
The two were all I was looking for and was delivered as promised.

John Lee from Spring
August 19th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Good Electric company

(5 / 5)

  Its very good electric company and I have been using since 1 and 1/2 year without any problem. After switching to this provider my bill almost reduced to half. Also they have very good reward program and gives you cash back of $50 , $25 etc on time to time like for 3 or 6 months or if autopay chosen. Their rates are decent and didn't get any problems so far and it is very easy to switch to Bounce Energy.

NOT SURE WHY PEOPLE ARE GIVING NEGATIVE REVIEWS. TRUST ME IT IS A VERY GOOD ELECTRIC PROVIDER.


$50 Off First Bill + $50 Visa Card + $15 Walmart Card + 3% cash back


Get rewarded every six months and earn items such as gift cards, airline miles, bill credits, and even a FREE month of electricity!

Sam from Houston
August 15th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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The Best!

(5 / 5)

  I love Bounce Energy and wouldn't go with anyone else!

brianna from Houston
August 6th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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This is a great Electricity Company

(5 / 5)

  We have had Bounce Energy for 5 months now and have been extremely satisified! We signed up online because that was the only way to get it the cheapest and we could customize our plan to our needs. They also gave us a bill credit and give us a bill credit for special promotions when they are running. We have not had any problems with our bill and trust that if we did they would gladly take care of it. We previously had Tri eagle but are much happier with our savings and over all experience with Bounce.

L M Anderson from Plano
August 6th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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I am glad I switched and you will be too!

(5 / 5)

  I have just joined Bounce Energy, I must say they provide excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider.

Kim S. from Irving
August 6th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great Experience!

(5 / 5)

  I've had nothing but pleasant experiences with their customer service. The website is very user friendly, a little slow at times, however that could due to server issues. Prices are great! And their rewards are even better!!! I was with reliant before and signed up to what I thought was a good deal but was greatly misled and suckered into their trap. But with Bounce I have lowered bills and amazing rewards to help me lower my costs.

Rob from Dallas
July 13th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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$100 off your first bill!

(5 / 5)

  I've been with the company for over 3 years and never had any issues :) I love getting free gift cards and fun rewards for the kids.

Leya Z. from Houston
July 6th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Awesome Company Great rates

(5 / 5)

  I really don't see how Bounce could get a bad review? I have been with them going on 3 years now I am Extremely happy with the service, prices and rewards!! Living in TX A/C bills can sky rocket the rates seem to be better than competitors I took my time reviewing and researching many company's before I signed up! I used a code to get $50 bucks off and you can too! I have earned a $50 visa card a $50 restaurant.com card a $15 Starbucks card and 1 month free electricity plus countless other savings! Bounce offers 6 month to 24 month plans at least give it a try! The customer service has always been helpful and on point.

Andrea from Killeen/ Fort Hood
June 28th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Best electric company I've used, going on 2 years.

(5 / 5)

  Never had any problems with Bounce Energy. I'm renewing for a second year. They have great rates and customized plans ( if you don't want to be locked in a 12 month plan, you have the option to customize) you can also receive rewards like bill credit and gift cards if you pay your bill on time.

When you put in the referral code above, you will get a one time $50 bill credit. You will also get another code of your own, when someone else uses the code both you and them will receive $50 credit for your bills. It's a win-win situation and the rewards will pile up. I've saved over a thousand dollars using this code method!

Bianca from Corpus Christi
June 27th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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great cheap company

(5 / 5)

  I've been very happy with Bounce. Been a customer for over a year now and no issues at all. Cheap rates. I'm paying 8.2 cents per kwh, and you can customize your plan however you want and they have great rewards programs which you can pick from.

Charlotte from Houston
May 14th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Betting you will be as happy as I am

(5 / 5)

  I have been with Bounce Energy for over 18 months now and could not be happier. It seems like I have tried every other company out there until I found Bounce. They have been exceptional across the board. Before my month rate plan expired, they sent numerous emails months in advance reminding me to change. When I didn't select a new plan, my rates did go up but not through the roof like with others. Oh and guess what... they still sent me reminders to select a new plan to get the best rate. I really could not be happier. I see comments from time to time on here about customer service but I have never had a single issues. I hope you will be as happy as I am.

Beau from Dallas
May 10th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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excellent electric company!

(5 / 5)

  This is an excellent electric company! Plus if you sign up and use this referral code we will each get $50 off of our bill!!

stephanie from Mckinney
May 1st, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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IM HAPPY WITH BOUNCE AND STIKING WITH THEM UPON RENEWAL

(5 / 5)

  So obviously you should compare the EFT label for all companies and compare prices in the range of how much u use regularly but if bounce is close to another company in price I would definitely recommend it based on a few reasons.

1) website is pretty awesome - can track rewards, view bills, set up auto pay
2) referral program and rewards is pretty solid - I saved 300 bucks last year off referrals alone
3) customer service has been great every time I've called included to transfer my service

duy tran from Houston
April 21st, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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VERY GOOD ELECTRIC COMPANY

(5 / 5)

  Its very good electric company and I have been using since 1 year without any problem. Also they have very good reward program and gives you cash back of $50 , $25 etc on time to time like for 3 or 6 months or if auto pay chosen on first bill. Their rates are decent and didn't get any problems so far.

Rahil from Garland
March 31st, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Low Rates, Awesome Incentives, Outstanding Customer Service!!

(5 / 5)

  I have been using Bounce since November 2013, I must say they are the best Company i have ever dealt with! I signed up on a very low rate 0f 7.9 per KWH I have NEVER had a problem and I get rewards every few months which is AWESOME! I have had many friends make the switch and none have been disappointed I highly recommend them!! If your new to TX you will want to take advantage of this low rates and many rewards for paying on time because the summer heat will generate high bills but with bounce you will be happy that your low rate will keep $$ in your pocket!!

Thompson from Killeen/ Fort Hood
March 30th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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VERY GOOD SERVICE - VERY GOOD COMPANY - VERY GOOD RATES

(5 / 5)

  I switched in May 2014...I have just renewed my service for another 2 years.
This is no joke. After on time paid bills, I got 2 movie tickets, after 1 year on time paid bills I got $50 Visa card.

Ellen from Katy
March 26th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great!!! And Rewards!!

(5 / 5)

  I recently switched to Bounce Energy from Reliant Energy. Love it! I pay around $100 a month for a 2 bed room apartment.

Kenneth from Alvin
March 22nd, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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So excited about my electric company!

(5 / 5)

  Yes, I am excited! My monthly bill with Bounce is much lower over last year when I was with another electric company. I was really surprised at how much my bill dropped. Electricity is electricity. I don't want to have to pay any more than I have to.

Kim from Wichita Falls
February 25th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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I saved $50.00

(5 / 5)

  I just signed up for my second year with Bounce Energy, and the pricing for this year stayed very close to that of last year. They have had some great promotions available, too - one was using the Friends Code which saved me $50.00. The code really did work.
I like this company because every time I have called with a question the phone is answered by a person - not a computer!

bk from Bullard
February 12th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great refer a friend program

(5 / 5)

  Never had problems with this company, using this promo code for refer a friend credit is amazing. I've saved over a $1000 and haven't paid an electric bill in months. It was a difficult decision, but I'm glad I chose this company. Saving that much money puts more food on the table!

Bianca from Corpus Christi
February 6th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Just switched to Bounce

(5 / 5)

  We have had service with Startex, Champion and Frontier and didn't have any problems with any of them. We shop around when the contract is up to get better rates with different companies. If any of the three companies had offered us the lower rate, we would have stayed with them. We just switched to Bounce and so far the experience has been great. We love the reward program idea... which we didn't have with the other companies. The prices were competitive for companies with positive reviews. I ignore the lower priced companies if their reviews are poor. Customer service on the phone was quick and the representatives were very helpful. I called 3 times before making the switch just to see how their phone service was. Thank you and good luck!

Karen from Trophy Club
January 29th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Excellent company!

(5 / 5)

  Bounce energy is an excellent company! Competitive rates and they have a great refer a friend program!

Stephanie from McKinney
January 25th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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So far so good...

(5 / 5)

  I recently set up new service with Bounce enregy and I have to say it has been the easiest process by far! Since my new set up I have had to call in a few times just to make sure I understood my plan, charges, ect. Both times I called I received AWESOME customer service. Once my set up is completed I will write another review based on set up.

Derrick from Houston
January 8th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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BOUNCE ENERGY ROCKS

(5 / 5)

  I switched from TXU and very happy with they service. Rate is very low and no hidden charges. In addition I got $50 bill credit for referring a friend which is quite cool. I would highly recommend bounce energy.

Anky from Plano
January 4th, 2015

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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I know friends that have 5 star report!!!

(5 / 5)

  Excellent Cust service

Mary c. Lavallee from Frisco
December 15th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Very Satisfied!

(5 / 5)

  In total, we pay $0.11-0.12 per kWh and consume 500-800 kWh per month. Bounce offers rewards at 6, 12, 18, 24, and 30 months for paying on time. Their website offers estimates for your next bill based on current usage and detailed breakdowns of your monthly usage. I couldn't be happier with their service.

Ben S. from Dallas
December 13th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Best out of Bounce, Reliant, and Direct Energy

(5 / 5)

  I have had Reliant, Direct Energy, and currently am with Bounce Energy. Reliant was the worst. Direct is pretty good. When I had them, they participated in Light up Texas which helps struggling families get their bill paid. BUT when I moved to a new town, I researched for the best price and found Bounce. It really sounded to good to be true, but they are absolutely AMAZING. First off when I Googled reviews, I found several people posted their "Refer A Friend Code" in their references because when someone starts service and uses the code, that person AND the person starting service gets a $50 bill credit. Which is Legit. Bounce Energy also sends you movie theater and restaurant gift cards, and periodically $50 bill credits when you pay your bill on time for consecutive months at a time (starting at 4 months.) I live in an upstairs, high vaulted ceiling apartment (1 br) and my bill is always around $85-$90 even when it's hot outside. They will send you a weekly usage summary so that you can see how much you're using each week (which helps me be cautious of when I need to quit leaving lights on in rooms that I'm not in.) All in all the best thing is that the bill is so low and then the side perks are just great. It's the little things :)

Lisa from Dallas
November 7th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Very pleased with this company!

(5 / 5)

  Great customer service and many opportunities to save money. They keep up with anyone who gets involved with them through social media. More companies should to the same!

May from Pharr
October 30th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Save $50 NOW

(5 / 5)

  I switched to Bounce in May 2014, I have been very pleased with everything, and I just earned 2 Free Movie tickets.
Rates are competitive!
GET $50 off your bill after you pay for 1 month, and you get a code to refer your own friends so they can get $50 off too!

Ellen from Katy
October 28th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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LOVE IT!

(5 / 5)

  RECEIVED BEST RATES AND DISCOUNTS!

Jason from Houston
October 27th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Great Company with Perks

(5 / 5)

  Check out this cool deal from Bounce Energy. When you sign up for electricity service, we both get $50.
The Bounce Energy Refer-a-Friend Program is simple, quick and easy. All you have to do is refer your friends and family to Bounce Energy by giving them your unique link or promo code. We do the rest. You'll get a $50 bill credit for each friend who switches to Bounce Energy AND your friend will also get a $50 bill credit. Give this code to your friends, they will need to give to the rep when they call in to order.
Since I've been with Bounce I've saved over $300.00 on my bill, just by using this program.

Momma T from Euless
October 19th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Use Code for a $50 credit on your bill!

(5 / 5)

  Love the custom plans, and love the refer a friend code. Best electricity company I have been with! Never had any problems.

B from Corpus Christi
October 14th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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UPDATE: We Switched and Its Still Great!

(5 / 5)

  CURRENT UPDATE: We still couldn't be happier and they still offer us the cheapest rate. We locked in our rate for 12 months, picked the e-billing option, yes to auto pay, no thanks on green. Plus we got a $25 bill credit at sign-up, a $50 credit after our first 3 months, quarterly rewards and the referral bonus is great. We lowered our electricity bill and earned $50!! Sign-up-today! Great Company. As for the negative reviews about not receiving the bill credits and late fees just make sure you make your payments on time EVERY month. Also customer service has never been and issue for us. When we have had to call our questions where answered and the wait time is usually less then 5 minutes. We are still very happy customers!! Thanks to the rewards program and cheaper rates we are now saving over $300 a year. I highly recommend using this company.

Mike B from San Angelo
October 1st, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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# 1 Energy Company in Texas

(5 / 5)

  I must say I found the perfect Energy company in Texas. Each customer that I refer receives $50.00 off for signing up. I'll also receive the same. It's a nice reward to have and it comes off your bill the next move. I've received over $300.00 off my bills thus far. So please use the code below when you sign up. Once you sign up you can start referring friends and family members as well.

* REFER-A-FRIEND PROGRAM DETAILS:
The Bounce Energy Refer-a-Friend Program is simple, quick and easy. All you have to do is refer your friends and family to Bounce Energy by giving them your unique link or promo code. We do the rest. You'll get a $50 bill credit for each friend who switches to Bounce Energy AND your friend will also get a $50 bill credit.
WHY YOU SHOULD REFER YOUR FRIENDS:
On top of the obvious savings on your electricity bill for yourself and your friends, Bounce Energy always provides great low rates, a variety of plans to fit your lifestyle and excellent customer service.

Temeshia from Euless
October 1st, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Awesome energy company!!!!

(5 / 5)

  I had Green Mountain Energy and TXU before I switched to Bounce Energy. They are great energy provider and have a great costumer service. It's been six months and I have had no problems.

James C. from Fort Worth
September 30th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Awesome Company!

(5 / 5)

  I have had this company for sometime now and they are seriously awesome. Their customer service has been prompt to help me every time I have called, and I have never had any service or billing issues. The rate they advertised is the one I have been charged so far. They even send you emails with your weekly energy usage and some hints on how to reduce energy usage. They also use the most amount of recyclable energy of any of the other major companies.

Satisfied Customer from Arlington
September 15th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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always love it

(5 / 5)

  I've had Bounce Energy a few times now and I've always love it. I love their low rates too. As long as you pay your bills on time you will be golden. You can even get bill credits if you do auto pay on your bill. All types of way to save money.

Matt from Hutto
September 13th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Use promo code and get $50 on your bill!

(5 / 5)

  Great electric company!

Stephanie from McKinney
August 31st, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Bounce Energy has been great!

(5 / 5)

  I switched from Star-Tex (they didn't even try to save me when I switched) to Bounce Energy because the rate was much lower. I didn't notice any difference in my service. The only difference I noticed was a lower rate and Bounce emails me a weekly usage report. So far everything has been great.

T. Anthony from Houston
August 20th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Refer it to everyone :)

(5 / 5)

  Great energy company, never had a problem with it.

Jack from Corpus Christi
August 12th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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I give Bounce Energy a great rating!

(5 / 5)

  I have had some bad experiences with other companies, but Bounce has a very good reputation here in my area. I ended up signing up online with the "build your own" plan. I have every expectation that they will be a great provider. I value customer service, and that was a major part of my decision.

Becky from Bullard
August 1st, 2014

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Great Company!

(5 / 5)

  I have been with bounce for a year and it has been amazing! I used a sign up code and saved money right away, plus I have been saving all year a good fixed rate plan = win, win! I don't have a single complaint.

Yoder from Cleburne
July 30th, 2014

We are sorry that we did not see your post until now. We appreciate feedback and are always willing to help with any issue that may need resolution. We can be contacted at DEdigitalcare@directenergy.com anytime! -Eden

Bounce Energy Responds October 4th, 2017
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Bounce Energy Credit

(5 / 5)

  I've had no problems with bounce, I customized my own plan, they processed my order within 24 hours, I'm enrolled in autopay and I haven't been overcharged. They send you weekly emails about your usage and what your estimated monthly bill will be.

Sable from Round Rock
June 26th, 2014

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I am a current employee at bounce energy

(5 / 5)

  and I Love the service the rate is GREAT ! as well as the benefits that comes with signing out .... checkout more offers and look on bounceenergypromocodes.com to see the promotions we have going on as well

J.S from Houston
June 25th, 2014

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I love the customized plans and promotions

(5 / 5)

  I was comparing prices with other companies and did my research for a good couple of hours. I used to use another energy company with my last apartment, but they would spike my electric bill. I'm trying out this company at the moment, and I've been totally satisfied!

B from Corpus Christi
June 24th, 2014

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Awesome Savings and Rates - Great rewards program!!!

(5 / 5)

  Recently swithched and couldn't be more happier. Discounts and savings at every corner, I used a promo code and received $50 and for signing up I also received $150 Visa gift card. I'm loving it!!!

David LIbby from Crowley
June 20th, 2014

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Bounce Energy Savings

(5 / 5)

  I've had Bounce for 12 months. I've been reading the negative reviews, and I think sometimes the details are lost in the fine print. They do expect perfect payments, no late payments to be eligible. When I didn't get a reward, I messaged Bounce via facebook and they immediately responded and handled it. Pleased with the rates and the rewards. Overall impressed!

Amy from Houston
June 11th, 2014

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3% back on my bills each month

(5 / 5)

  I love that you can customize your own plan. Great rewards programs and cheap rates-- cant beat it! Happy with their customer service and ease of switching as well. Happy Happy Happy customer!

C Thompson from Houston
May 25th, 2014

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Save $50 now!

(5 / 5)

  What a simple transition! After years of gouging by Reliant, switched to Bounce with a sweet introductory rate. Couldn't be happier. Customer service was very helpful in reviewing all available plans. Looking forward to being a Bounce customer!

New Bounce customer from Houston
May 19th, 2014

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SAVED $50 WITH PROMO CODE

(5 / 5)

  Bounce has been great so far, they offer awesome rewards and its very easy to keep track of your statements and payments online. They make it real easy to track your rewards as well. So far I'm really happy with this company and don't have any complaints! Wayyyy better than other companies I've had to deal with, who always made mistakes with billing and even setting up/cancelling service.

Vince from Houston
May 13th, 2014

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I've made over $1,000 AWESOME COMPANY !

(5 / 5)

  I made the switch and I am loving it! Good rates, good service, and awesome credits. Use the code and get $50 and then pass it on for more!

V.Yoder from Godley
May 6th, 2014

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Great customer service, you will not be disappointed

(5 / 5)

  I had Reliant Energy for 2 years. Great company, but figured I could find a cheaper (but reputable) company. The top 2 I found were Bounce Energy & another one (I forgot the name of them) on PowertoChoose. Plus, they have regular rewards, cant beat that!

Kenneth from Alvin
May 5th, 2014

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I made the switch and am very satisfied!

(5 / 5)

  I switched from StarTex due to holding for 20 minutes just trying to renew my plan, then they offered me one of the highest rates available so I decided to shop around. Bounce energy gave the lowest rates with the option to have a month to month contract with no commitment! Make the switch I promise you won't regret it!

Tara from Dallas
April 23rd, 2014

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THE BEST DEAL!!!

(5 / 5)

  I have a locked in rate at 9.9/Kw. My husband and I barely use 500kw and we pay some where around $40 bucks for energy; and they have great deals with customer promotions. I got $75 bill credit on my account just using a promo code. They are very helpful and have great customer service.

Alia Zibdeh from Houston
April 22nd, 2014

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FIVE BLUBS (STARS)!!

(5 / 5)

  EARNED $50 OFF MY FIRST BILL!! Who doesn't want to earn rewards while they are using electricity?!?!?! You have to pay an electric bill regardless! I switched from TXU and am SO HAPPY with Bounce Energy!

Ashley Henderson from Waco
April 8th, 2014

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Excellent service! Received $100 discount too

(5 / 5)

  Love it so far! No issues with billing, customer service or payments, and awesome rewards! We have been quite happy with Bounce Energy! We also saved $100 on our first bill.

Sam P from Dallas
March 27th, 2014

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GREAT REWARDS!!

(5 / 5)

  I've been searching for service and checked different companies. BY FAR they have the best rates AND SUPER AMAZING rewards. Trust me I'm very happy with the decision.

Manny from Tyler
March 26th, 2014

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Just Enrolled!

(5 / 5)

  They were very helpful! I was with Ambit energy before and they charged me $10 extra just for using less than 1000kw.With bounce my locked rate is 9.9/kw. :D

Alia from Houston.
March 25th, 2014

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The Cheapest Thus Far NO Gimmikks!!

(5 / 5)

  I lived in Austin for years you could not choose your electric company the prices are high in the summer due to the TX heat! I moved to Killeen and did a lot of research on the prices and company's Bounce delivered!! Not only are they the Cheapest rates there are no hidden fees and the rewards are Outstanding!! I got a $25 gift card for signing up on line I was able to choose my own plan and I used a promo code and after 3 on time payments $50.00 was knocked off my bill as promised!! Once you sign up you will be given your own promo code to give out and earn $50.00 again!! Awesome company and incenitives!!

Thompson from Killeen
March 14th, 2014

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Bounce is Cheapest and Easiest to Work With

(5 / 5)

  I've been with Bounce Energy since December 2012. I've never had trouble with them. The one time I had a question about a reward (discounts or gift cards which they give frequently), they responded quickly and answered my question well. Also, I just visited powertochoosedotorg. The best 3 prices are at 8 cents. Bounce has me at 5 cents. Price can't be beat.

Nathon H.
Weatherford (west of Fort Worth), TX

Nathon H. from Weatherford
February 25th, 2014

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New Customer!

(5 / 5)

  I am a new customer and am impressed with the service. The customer service is great and they go out of their way to try to please you. Earn rewards while getting a trusted source of energy

Daniel Andrade from Grand Prairie
February 13th, 2014

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BEST ELECTRIC COMPANY EVER!

(5 / 5)

  I'm not sure what everyone else is talking about because I've been with Bounce since December and I've already earned enough bill credits to not pay my bill for the next two months. Yea they started charging encor fees directly to the consumer i.e. higher bills but they really give you every opportunity to "earn" your electricity. I'm in college and I'm completely happy with not having to pay my bill, I cannot express how much this is not a joke. Sounds to good to be true? Your wrong. Oh and I get free movie tickets and a gift card if I pay my next few payments, which as I explained before, are being taken care of by the giant bill credit I earned. So free move tickets+free electricity+gift cards? You seriously cannot get any better than that. blah blaah blah....random words to prove I don't work for the company,,,,schillzerholzen boobootoad sasha fiante
OH! and $50 bill credit if/when you sign up
Just put in the code:1549646

Big Al from Arlington
February 11th, 2014

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Very happy

(5 / 5)

  I have been with bounce now for 5 months and had a great experience. I switched to them when another provider jacked up my rate. My plan is exactly as Bounce promised and I even got a discount when signing up. I have called customer service on 3 occasions and never waited more than 2 minutes and each time they answered my question or resolved the concern. I have been with a number of other companies and no comparison.

Beau from Dallas
January 27th, 2014

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Use this code and get $50 off

(5 / 5)

  Give this code to your friends, they will need to give to the rep when they call in order.Lower Your Electricity Bill and Earn $50 for you and me!!

Sign-up-today for Bounce Energy and get low rates great rewards and a referral bouns!!!

jingewen from Dallas
January 23rd, 2014

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Make the Switch!

(5 / 5)

  Great Company, Earned over $900 in bill credits so far. For all of the negative reviews about not receiving the bill credits, make sure you read the terms. You have to make 3 on time payments to get the credit. Very Happy customer so far!

VLY from Joshua
January 13th, 2014

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Great service with cool rewards for paying bill on time

(5 / 5)

  Sign-up-today for Bounce Energy and get low rates great rewards and a referral bouns!!!

No complaints with bounce.

Hill from Houston
January 5th, 2014

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best find

(5 / 5)

  so glad i found this company!

Robbie from Dallas
December 19th, 2013

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Great company!

(5 / 5)

  I have been with bounce now for about 3 months and they have been the best electricity provider I have had by far. I have been at least 4 others and no comparison. The last provider couldn't figure out why I left when they jacked my rate so high after the initial contract and wouldn't offer anything competitive. I talked with others who had renewed with Bounce and got a very different story. Very happy with the service so far.

Happy Customer from Dallas
December 15th, 2013

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I am new to Bounce Energy and so far,

(5 / 5)

  I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I'm not sure why all the bad reviews, but I have been very happy with them! I also saved $100 on my first bill by using a promo code.

Jain from Dallas
October 22nd, 2013

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Switch and Save!

(5 / 5)

  I switched to Bounce after my other company doubled my rate as soon as the contract expired. Got a much lower rate with bounce then the fixed rate I had previously. Used a code and got a credit.

Saatvik from Dallas
October 22nd, 2013

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Great Rewards

(5 / 5)

  Great Rewards

They have low rates and give you great rewards for paying on time!

Emy from Houston
October 21st, 2013

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Switch and Save! Use code 1395335

(5 / 5)

  I switched to Bounce after my other company doubled my rate as soon as the contract expired. Got a much lower rate with bounce then the fixed rate I had previously. Used a code and got a credit.

Minal from Houston
September 26th, 2013

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Lower Your Electricity Bill by Referring Your Friends

(5 / 5)

  Refer your friends to Bounce Energy and both of you will receive a $50 bill credit when they sign up. It's simple!

Jennifer
September 26th, 2013

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I love Bounce Electricity

(5 / 5)

  Give this code to your friends, they will need to give to the rep when they call in order.Lower Your Electricity Bill and Earn $50 for you and me!!

Saati Lodha from NewYork
September 26th, 2013

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Awesome

(5 / 5)

  SAVED $75 on first bill!!! With the refer-a-friend program.
I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I'm not sure why all the bad reviews, but I have been very happy with them!

Kim from Houston
August 28th, 2013

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Great service with cool rewards for paying bill on time

(5 / 5)

  No complaints with bounce.

Brandon Bauckman from Irving
August 17th, 2013

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Do What They Say

(5 / 5)

  I signed up for Bounce 6 months ago; easy process. Used someone's Refer A Friend code and got $50 credit (so did they). Just got a $25 Visa gift card for paying on time for 3 months; I use autodraft with my bank. And just got another 2 movie tickets for my 6 month of on time paying.

I haven't had to contact customer service because it's been so smooth.

Nathon from Weatherford
June 17th, 2013

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Perfect

(5 / 5)

  Top to bottom, great company!!!!

James Hartsough from Fort Worth And Frisco
June 12th, 2013

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ERA

(5 / 5)

  got one referral, a free month after several months of on time payments - good deal

ERA from Kemah
June 2nd, 2013

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Best Electricity Company!!!!

(5 / 5)

  I switched from Reliant to Bounce Energy a couple of years ago. Bounce has great low rates, excellent customer service and I receive rewards just for paying my bills. So far I have earned a $50 and $100 bill credits. Bounce Energy is AWESOME!!!!!!

Jay Rash from Cypress
April 17th, 2013

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An electric company who "gets it"

(5 / 5)

  Firstly, nobody gets excited about electricity. It's a commodity, one guy's is functionally the same as another. The difference then is how the OTHER stuff works. Is it easy to pay my bill, easy to order, are they NICE?

Well, dealing with Bounce Energy all that is YES. They have an app for my Android phone, they respond on Facebook like they're actual people, not marketing robots. Plus they make an effort to educate about your usage every way possible. I get emails charting my use and how it compares to historical use.

Add to that rewards (I've been with them for over 4 years so I've achieved VIP status gaining me permanent 3% off) and your actual cost is going to be lower than your rate.

Sure, electricity isn't "sexy" but Bounce Energy makes it easy.

R. William from Houston
April 17th, 2013

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Innovation, Flexibility, and Convenience

(5 / 5)

  What makes Bounce Energy the best REP on the market is that the company consistently looks for ways to connect its customers with great rates, good rewards, and excellent customer service.

Through great technology, you have access to your billing and account information any time of day through the MyAccount app on your smartphone.

You get rewards every 6 months simply for paying your bill on-time each month.

You can reach out to Bounce via Twitter, Facebook, e-mail, phone, and chat at your convenience.

And the company provides a wide range of plans, including the ability to build your own plan - something no other company on the market offers.

Jennifer from Houston
April 14th, 2013

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I LOVE Bounce Energy!

(5 / 5)

  Bounce Energy has lots of really cool options- Refer A Friend, rewards programs, and they have low rates. I am a very happy customer going on 5 years now.

Liz from Houston
April 12th, 2013

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Bounce is Overall Awesome!

(5 / 5)

  I was with Direct Energy before I switched to Bounce and had many different billing/customer service issues during my time with Direct. Since switching to Bounce I have not had to deal with these issues which has been fabulous! I also have a lower rate and have saved through their Refer-A-Friend program! Bounce is awesome!

Emily Blunder from Houston
April 11th, 2013

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Great Service & Plans!!

(5 / 5)

  Bounce Energy offers great customer service and is always friendly when i have questions about my service. They even offered me information on how i could save on my tv service. I have never had issues with Bounce Energy and will continue to use them when I move. I also love that I can do everything online if I choose to. For a fun & professional electricity company, Bounce Energy is for you!

Loyal Bounce Customer from Houston
April 6th, 2013

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Great Rates and Rewards

(5 / 5)

  We've been Bounce customers for a little over 4 years and love the rates and rewards. When we moved were able to transfer our service online in less than 1 minute. I have even been able to sign up for DirecTV through Bounce Energy and get even more savings on my electricity bill!

Bertie from Houston
April 2nd, 2013

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Bounce Energy Rewards

(5 / 5)

  The rewards are awesome. I save money just by being a customer!

Kathy from Houston
April 1st, 2013

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Great Electric Company

(5 / 5)

  I love the rewards you get for paying on time. I have compared almost every electric company out there and Bounce always seems to have lower rates. Also they give you and whomever you refer a $50 bill credit when you sign up!

Michelle from Dallas
February 26th, 2013

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Bounce Energy is AWESOME!

(5 / 5)

  I switched to Bounce because of the variety of plan options as well as the great rewards! You get rewarded just for being a customer!

Michelle from Houston
February 11th, 2013

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Bounce is the best

(5 / 5)

  There is no other company in Texas best then Bounce,I am fully satisfied customer.I recommend this company to all who is suffering from high monthly bill.
I would like to be agent of this company if possible.

Dahal from Houston
October 23rd, 2012

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Happy we chose Bounce Energy!

(5 / 5)

  I recently moved to Houston from a regulated state and at first, I was a little overwhelmed by all of the electricity choices available. Bounce Energy has made the switch smooth and effortlessly for me! I love the low rate (less than I was paying back home!), great customer service and the rewards I get for paying my bills! Where else do you get rewarded for paying your bill?? I will highly recommend Bounce Energy to anyone!

Kim from Houston
September 24th, 2012

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Great Experience So Far

(5 / 5)

  After being with another provider for over a year, I can say that I have been incredibly satisfied with my experiences at Bounce Energy. I was able to lock in a great rate and have enjoyed the perks of their rewards program. I am also really enjoying their new weekly emails estimating my bill and telling me how much energy I use - great for regulating my usage in this crazy Texas weather.

Happy with Bounce Energy from Houston
September 20th, 2012

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Bounce keeps you informed

(5 / 5)

  The one thing that I love the most about Bounce Energy is how they keep me informed. I stay connected through Bounce Energy on Facebook and twitter. Many times have I found out special promos for bill credit through these social media platforms. I think its really different from other electricity companies. I also like how they send you usage reports every week so you can really learn how your energy usage is affecting your bill. I have recommended Bounce to many of my friends and will continue to do so!

Celina from Houston
September 6th, 2012

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Best electric company i have ever had...

(5 / 5)

  I saw some stuff about Bounce Energy on Facebook and I was already thinking about switching companies. Love the rates, rewards, emails that tell me how much electricity I have used this week, etc. I was with TXU and I cut my bill in half. Not to mention TXU never gave me a thing for being a long time customer. Bounce energy actually seems to care about you as a customer and I've never even spoken to anyone there. Highly recommended.

Jay from Grapevine
September 4th, 2012

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I'm SO glad that I switched to Bounce

(5 / 5)

  Having been a TXU customer for 15+ years I was very hesitant to change providers. When my 2 year contact was up I received a letter from TXU stating that my contract was expiring. My new rate was ridiculously high (they did say to call or log on for offers, but, why not just offer a competitive plan to me in the letter?). So, I checked this website and could not believe Bounce's rates (and no monthly fee with a certain amount of usage). Then I saw that I could even get American Airlines miles - that sweetened the deal. When I compared bounce's rates to TXU there was no comparison - Bounce beat TXU on every level. During the past 2 months I have saved over $150+ vs. what I would have paid with TXU. I wish I had changed earlier as it's the same electricity coming into my home. Do the research and save big money.

Shawn R from Dallas
August 4th, 2012

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Effortless

(5 / 5)

  I just signed up for bounce energy and it was seamless. I was able to get a great rate on Green energy, far better than my friends who are faithful TXU customers for a decade get on their "spacial rate". They also have a great rewards program.

If you use a refer a friend code than you get $50 off your bill and so does your friend.

Enjoy!

Emily from Woodway
July 24th, 2012

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Elizabeth

(5 / 5)

  My experience so far with Bounce has been nothing less than the best. With their easy to use online sign up I was through the order process very easily and very quickly. I signed up to be on the cash back rewards program and am happy with the choice this far - it's not often you get paid just for rewarded your bill on time! Bounce is the only company where I found such great choices in rewards. I would happily recommend this company to anyone.

Elizabeth from Houston
July 12th, 2012

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Bounce recommendation

(5 / 5)

  Happy to recommend Bounce to others. Been very pleased with the switch to Bounce and the service and cost savings since I made the move. Had additional savings when some friends and family signed up and used my name as a referral.

Nathan from Houston
May 9th, 2012

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Very happy with Bounce Energy

(5 / 5)

  We switched from TXU to Bounce Energy a year ago. It was the best decision we've ever made! I did a lot of research before choosing Bounce and they were the best company in terms of rates, payment options, and plans. Customer service is prompt, friendly and all speak English. Their website is easy to navigate and simple to use to make payments online. They even have a phone app that allows you to check your account and pay your bill! We have saved so much money since switching from TXU, we wished we had changed companies sooner.
Sidenote - I suspect people that are leaving negative comments about Bounce are people that probably don't pay their bills on time and/or have poor payment histories with other electric companies.

Joanna F from Burleson
April 11th, 2012

Thanks Joanna! Glad you made Bounce your electric choice.

Bounce Energy Responds May 4th, 2012
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Bounce

(5 / 5)

  This company has excellent service and their web site is easy to use. They even give discounts if you pay on time!

Bob from Fort Worth
December 10th, 2011

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Bounce energy is a good one

(5 / 5)

  We signed up a year ago with bounce energy (we were with TXU). Signed up to recieve a companion airfare ticket and a kwh rate of $.098 (at the time it was the lowest fixed rate, 12 months). Enrolled in auto pay. Everything was delivered as promised. We referred a friend in the 3rd month, so we recieved a $50 bill credit, a $25 bill credit for paying the first 3 months on time, and our electric bill for the month of october was $7.56! However, now the $.092 renew rate is a little high compared to others, so we are shopping around again. Airfare ticket promotion has no blackouts - only restriction is US travel in lower 48 and 1 year from issuance date. Fee of the airfare ticket is broken out by zones, rates start at $230 and go to $630 average about $500. Price for 2 people still beats expedia by at least $100 or so.

Scott R from Dallas
July 23rd, 2011

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Very Happy With Bouce Energy

(5 / 5)

  Bounce Energy has saved me so much money over the last year. My bills were anywhere from $200 to $300 lower than they were in the same house with TXU. I have an even better rate now. I have referred many friends who are very pleased as well with Bounce energy.

Regina from Round Rock
July 11th, 2011

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Bounce Energy is the BEST!

(5 / 5)

  Bounce Energy is the BEST company I've ever had (and not just for electricity). Being a Bounce Energy customer makes me and my family feel like there is a good company out there that truly cares about their customers and does not consider us just another number. Their rewards program gives us every incentive to pay on-time and to remain a customer! All of their products that I've seen are truly one of a kind - their billing is vibrant and communicates extremely well to the customer base on what their bill contains and their messaging is updated on a monthly basis to keep us informed of different promotions, holidays and company changes. Additionally, their MyAccount provides easy account management and they've also provided their customers with an iphone app which is great. Their customer service is so warm and kind and they resolve all of our issuesThey keep in touch with the latest and greatest technology and keep HIGH on top of what everyone else is doing. I'll be a customer forever

Rachael from Pasadena
July 8th, 2011

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Bounce Energy is much better than TXU.

(5 / 5)

  6 Months ago I switched to Bounce Energy from TXU and there is a world of difference.


1. Bounce Energy has lower prices than TXU.

2. The ELS level is 1500 on a Bounce energy plan while TXU was 2000, I have not had to pay any fees for not using enough electricity. TXU always hit me for this fee.

3. The $60 discount code when signing up took three bills to show but was nice when it did.

4. I value paying my bills on time and Bounce Energy rewards me for my good behavior, something TXU always managed to screw up. My AMC movie tickets are on the way, I love it.

5. The customer service has been great I haven't had to have any contact with Bounce Energy since I signed up. When I was with TXU I had to talk to a person I could not understand that I could tell was in INDIA every other bill because they would over charge me constantly.

I recommend that everybody check out Bounce energy's web site and check out what their plan for your area and the cost per kw.

Bounce Energy is great.

Adam B. from ELGIN TEXAS USA
May 26th, 2011

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Great Customer Service and Price

(5 / 5)

  Great customer service and great price. Nice to know that I don't have to worry about switching electric companies every so often and can just stick with them.

Mike from Houston
April 26th, 2011

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AWESOME!

(5 / 5)

  No pricey Deposits
No confusing terms & conditions
Really straight forward
EXCELLENT rewards plan cool promotions

Huynh
April 26th, 2011

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Love Bounce Energy

(5 / 5)

  With all the options we have for energy providers in Texas it can be hard to weed through all of the Terns of Service options searching for hidden fees and charges. Not with Bounce Energy. Simple easy to read billing with no hidden fees. Great customer service and straight up billing plus some nice customer perks and plenty of rebate options makes me a truly happy customer.

Cindy from Mathis
April 23rd, 2011

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Bounce energy is Awesome!

(5 / 5)

  Bounce Energy has grown a lot in the past year.
they are awesome, and I would never switch.

Heather Davis
April 22nd, 2011

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THE BEST

(5 / 5)

  Best electricity company EVAR! An electricity company that actually cares about it's customers.

Roy Vergara from Houston
April 22nd, 2011

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Bounce Energy rocks!!

(5 / 5)

  When we first moved to Dallas, I lucked out in picking Bounce Energy to
provide our electricity. Little did I know they offer great customer service,
access to numerous promotions through email or Facebook, and I get a
great locked rate. I would definitely recommend Bounce Energy and I
don't ever plan on switching companies. Thanks, Bounce Energy!

Jamie K. from Dallas
April 20th, 2011

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Bounce is the Best!!!

(5 / 5)

  After being a Reliant customer for many years, I finally decided to try one of the little guys. After much research, I found Bounce. What luck!! My bills are much lower, customer service is great, and there are always perks for the customers.

Try Bounce...you won't be sorry!

Anonymous
April 11th, 2011

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Bounce Energy is amazing!

(5 / 5)

  I have had the best experience and delight in paying my bill to Bounce Energy. I had been paying over $600 a month in the summer which has been reduced several hundred dollars for the summer months and under $100 in fall and winter. I love the savings!!

Regina from Round Rock
April 9th, 2011

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Bounce satisfied customer

(5 / 5)

  Great company all around. Love the service and savings.

Nate from Houston
April 8th, 2011

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5-Stars!

(5 / 5)

  I've used Reliant and Champion and Bounce got me
the best fixed rates. They were also very helpful
when I sold a rental property and needed some
short term electricity without a lot of hassle.

William Page from Houston
April 8th, 2011

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Best rates...

(5 / 5)

  This company is saving me so much money. My bills are half what they used to be. This month I qualified for a promotional discount (dont remember what it was), so I was credited $75. My bil this month is $8!!!

Anonymous
January 17th, 2011

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(5 / 5)

  Friendly company, good prices, good billing, and rewards.

Mike from Houston
January 14th, 2011

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Lowest rates, best service!

(5 / 5)

  I have been with several electric companies here in Houston. Bounce has given me the best deal and good service. When I changed from Green Mountain, my bill dropped 40%. That is huge to me!

Kathy from Houston
October 22nd, 2010

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Bounce Electric

(5 / 5)

  I have been with Bounce for a year and have been very pleased with the customer service, the reliability of service and promptness of all my call in requests. I wouldn't not change.

Betty K from Houston
October 22nd, 2010

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Love 'Em - WOW'd me - I'm Telling Everyone

(5 / 5)

  I am not usually a fan of big utility companies, been burned by them in the
past. I was pleasantly surprised at how helpful Bounce Energy was when I
signed up. I was moving into my first apartment since moving to Houston from
Seattle - so I really had no idea what I should do considering that I had never
had a choice when picking my electric company.

They walked me through all the plans and I decided to sign up with them since
the rates were as good OR LOWER and they were the most helpful of the 5
companies I spoke to.

Got my first bill yesterday and it was nothing like I that i thought it would. I kept
hearing horror stories from my friends about their bills during the summer - I
was pleased with mine.

So, thanks Bounce Energy friends. You made this a lot easier than I thought it
would be. Now, just keep it up.

JDemp from Houston 77081
July 30th, 2010

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Bounce rocks!!!

(5 / 5)

  Direct energy had horrible contracts and fees with bad rates. Reliant fools you by pretending to be nice and then treating you bad, but bounce just loves you all over!

Zeke from Dallas
June 10th, 2010

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Bounce Energy delivered everything I was promised.

(5 / 5)

  I became one of Bounce Energy's first customers when they opened their doors and asked me to switch to their service. Since deregulation, I had never once looked into doing this, so I thought it might be a move I would come to regret. They offered a lot of incentives like rebates and rewards that got my attention. I'm happy to say that not only did the transition go smoothly, but they have kept their promises and have not had to be reminded to deliver what they promised to me. The rebates appear automatically on my statements and rewards show up in the mail. When my bills are paid automatically with a credit card charge I am notified with an email every time. Because they communicate so effectively through the web and email, I never have to use the phone. I highly recommend this company.

Jerald Reichstein from Houston
June 2nd, 2010

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Love This Electric Company

(5 / 5)

  So, i can't tell you how many issues I have had with electric companies in the Houston area. My overarching view was they were all terrible. After I got fed up with Stream's shady practices of increasing your rates without telling you, i switched to Bounce Energy. Not only did my bill cut in half, but I don't have to deal with the grief that comes with every other company's customer services problems. Love it.

Anfernee Simmons from Houston
April 12th, 2010

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Great Company

(5 / 5)

  I appreciate a company who thinks outside the box. I was moving and a ton of things to do including ordering my electric service. Didn't know who I was going to choose, but I knew that I was switching from Reliant. I did some comparing and in about 5 minutes found this Express Moving plan from Bounce Energy. Hooked up my electric service, changed my address and added me to the don't call and don't mail list (which i hadn't even thought of). But on top of all of that, got my first bill at my new place it was less than what my last bill was with Reliant with only 14 days of service on my last bill. It certainly pays to shop around.

John McDaniel from Houston
January 11th, 2010

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Couldn't be happier

(5 / 5)

  this company proactively moved me to lower rate after my previous contract ran out. I hadn't even thought about my bill since I order several months before. it is appreciated.

JWT from Houston
October 22nd, 2009

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Highly Recommended

(5 / 5)

  I did quite a bit of shopping around before I switched to Bounce Energy. First off, this site is by far the best one to help you make an informed decision on electric companies. Thanks. Second, I decided on Bounce Energy due to the information you provided, namely low rates, bill credits and the free friends airfare thing. When I called to order, the rep was extremely helpful and nice and she walked me through ordering a fixed rate plan at a lower price than the other plan I originally wanted. I primarily felt compelled to promote them when I got my first bill and it was half of what my previous bills had been from Reliant. Hope it stays that way.

Linda T. from Frisco
September 16th, 2009

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Just got my first bill from Bounce

(5 / 5)

  I got tired of TXU ripping me off so I switched to Bounce. My first bill was way lower. I am recommended them to everyone.

Carson P. Hughes from Houston
August 22nd, 2009

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Very Pleased

(5 / 5)

  I've been a customer for roughly 3 months. Extremely pleased with the billing options and the price. My electric bill has been cut in half with Bounce

Jay Cordray from Houston
May 12th, 2009

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