On my 2nd contract with Breeze and haven't had a problem.
“ I love the business expression service is dependent upon: (a) low cost; (b) fast speed (or turnaround); and (c) high quality - now, please pick 2 as I can only satisfy that much. Today alote of expect all three but don't get it. OK, back to Breeze. Cost - they have been either the least or top 4 lowest cost provider when I did my evaluation. High quality - their pricing model is a FIXED rate versus all of the newer rate products (free nights / weekends, variable rate by consumption (Kwh) consumption - to me, simple is quality for REPs (Retail Electric Providers). Speed - no factor as smart meters have enabled this. Never really used their customer service as the online, website handled most of my needs. Didn't have to leave a deposit - guess my credit rating was good. My current contract is coming up at the end of next month and I see they are in the top 3 for my desired contract term (usually 12 months). ”
September 26th, 2017
Best rates and Great Customer Service
“ I switched to Breeze Energy 2 months ago. My previous provider had supper low rates for the initial 12 term but wanted a really jacked-up rate to renew. Breeze offered the lowest rate plan of the 18 providers I checked for my usage profile. Strange that even though the price of natural gas is so low a 100% wind provider has the lowest power rates. I set up my credit card for autopay on my first payment. For some reason the second auto payment didn't happen. I called Breeze, the representative was very helpful, he confirmed that I was set up for autopay and credited back the late fee. I checked my account on line and the credit was there. Their weekly usage e-mail showing current and previous weeks comparison of usage is also a nice feature. Well see what happens to the rate at the end of this 12-month term but so far Im very satisfied. ”
May 18th, 2017
A very "breezy" setup and good communication.
“ They have a straightforward plan with no hidden charges, or discounts at certain kWh to appear cheaper than they are. Signup was simple and so far the communication with customer service has been excellent. ”
March 13th, 2017