| Example Bill |
|---|
| Plans & Products - | ||||||
| Complaint Resolution - | ||||||
| Community Outreach - | ||||||
| Innovation - | ||||||
| Rewards - | ||||||
| Market Perception - |
| - Among the Best | ||||
| - Better than Most | ||||
| - About Average | ||||
| - The Rest | ||||
| - Data Unavailable |
Direct Energy Electricity Plans |
|||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Bright Choice |
|
month to month |
/ kWh
@ 1,000 kWh / month |
|
|
||||||||||||||||||||||||
|
Power on Command 24
Echo Dot Included
|
|
24 months |
/ kWh
@ 1,000 kWh / month |
|
|
||||||||||||||||||||||||
|
Weekends on Command 24
Echo Dot Included
|
|
24 months |
/ kWh
@ 1,000 kWh / month |
|
|
||||||||||||||||||||||||
| Live Brighter 12 |
|
12 months |
/ kWh
@ 1,000 kWh / month |
|
|
||||||||||||||||||||||||
| Free Power Weekends 12 |
|
12 months |
/ kWh
@ 1,000 kWh / month |
|
|
||||||||||||||||||||||||
Wow, you're particular!We don't have any plans that match your criteria :(Would you like to reset your filters? |
|||||||||||||||||||||||||||||
“
I tried to sign into my.new account, couldn't find my account #. Plus,I was concerned that my rate would be very expensive since I use less than 500kg
On average. Chat with Kim Relieved my worry. Thought I would be charged for .500 even if I only used 350 0r 400
She assured me that I wouldn't!.
Good news, Informed personnel are the heart blood of Customer Service.
Kim exemplified great customer service! ”
“ This company is amazing, not just the plans they offer but the customer service as well. ”
“ I used the Chat Now option to ask a question about my renewal. It was fast and easy. Javier answered all my questions in a friendly fast manner. Renewed for 2 more years! ”
“ I used to be a Reliant customer and finally got tired of being over charged, so I switched to Direct Energy and I am so glad I did. ”
“
Great company, great prices, great plans, and on top of that, you can speak with a real person on the phone when you need assistance the most.
I've been using them for over 4 years, and never once I had an issue.
I moved 3 times while I had Direct Energy as a provider, and every single time, there were there to switch my service in no time (no issue) ”
“ My rep, helped me all my questions, and answered all of the concerns i had. ”
“ I highly recommend Direct Energy to everyone. They really do care!! ”
“
They always there to help me !
Always the best rate.
Love this Honor company ”
“ I was able to chat with Megan regarding plan options and she was able to answer all my questions. Thank you, Megan for all your help. She provided links and took the time to look up information on plans for me in my area. ”
“ This is Awesome. I was very disappointed with my previous service provided and unfortunately the relationship of more than 4 years had to end. I reviewed several other companies before arriving here and was displeased at their demands for a huge activation deposit. None of them could clearly explain why those startup monies were necessary or could confirm if they were refundable minus all the fees if the relationship had to end. I would have been okay to pay it out installments but no one was hearing that. Just hand us 220.00 and well turn it on. Im glad i found you guys and very pleased there's no deposit. This is how you become and remain #1. Im telling everyone I know at the old company to follow me. (#high5) Thank you ..Now lets do business one kilo watt at a time. Praise God!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ”
“ MY PLAN EXPIRED 2 MONTHS AGO AND I DID NOT REALIZE IT UNTIL I GOT A HUGE BILL. THEY HELPED ME GET A NEW RATE AND RE-BILLED AT THE LOWER RATE. I HAVE BEEN WITH THEM 11 YEARS AND WOULD NOT CHANGE DUE TO THEIR AWESOME CUSTOMER SERVICE!! ”
“ I love direct energy. They are very helpful and understand to the needs of the customers. ”
“ Easy to sign up, get weekly emails with usage numbers, and customer service was great! We are up for renewal next month and will definitely renew! ”
“ The live chat is now my go to. ”
“ We switched to Direct Energy several years ago, and have $aved. Reliant calls us from time-to-time, but we'll never go back. So glad we made the switch! ”
“ Always a good price on electric. Great customer service reps ! ”
“ Needed to re-up and got a great rate again. ”
“ kim was fast and efficient ”
“ Kim was awesome she was able to help me. ”
“ Megan on the chat was AWESOME!!!! ”
Direct Energy gives customers choice, simplicity, and innovation where energy, data, and technology meet.
Direct Energy makes energy work harder for their nearly five million home and business customers across North America. They compete to earn their customers' business every day. They empower their customers with simple solutions to track, understand, and control the electricity they use. Direct Energy provides the insights needed to make smarter decisions, be more efficient, reduce energy use, and save money.
Direct Energy will continue to lead energy innovation through connected experiences that make a difference in people's lives.
| Example Bill |
|---|