I always shop around for electricity rates when my contract is due. This time i did the same but i decided to renew with Entrust. They kept me on the same plan even though the prices had moved up. My rate is 0.6 cents per kw cheaper than the lower rate i found during my research. (from 16 different companies.)
The overall customer experience is really good (Billing, customer service, etc)
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|- Among the Best|
|- Better than Most|
|- About Average|
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Entrust Energy Electricity Plans
@ 1,000 kWh / month
@ 1,000 kWh / month
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“ Overall experience was fantastic!!!!! ”
“ Entrust is a worthwhile electric provider. ”
“ Great power company ”
“ Very pleased with all aspects of this company...rates, billings,accuracy, customer service. ”
“ We love Entrust Energy! We have had the lowest monthly bills ever since switching to Entrust. We highly recommend this company! ”
In an electricity provider, I look for three things:
1. Accurate and clear bills.
2. Personable and real customer service agents that answer questions directly.
3. Competitive rates.
For me, Entrust Energy consistently delivers on all three areas and scores an A+! ”
“ My switch to Entrust Energy was easy and simple. My plan has lowered my electricity bill significantly. I was glad to have the ability to set my account on Auto-Pay to collect points for my credit card. ”
“ I was with another company 2 years ago... when my contract expired they did not notify me and being the busy business owner I am I FORGOT! I got a bill that month three times the amount it usually ran. I signed up with Entrust last year and received not only a call but a letter 90 days before my contract expired to renew me at an even lower rate than I originally signed up for! The customer service is awesome and my bill is now super easy to understand. I also have my home with Entrust Energy. I highly recommend Entrust Energy, in fact I do and receive credit for any referrals I send their way. ”
“ I saved so much money with this company! Thank you! ”
“ My contract with reliant expired. I was in a month to month plan & I switch over to entrust. I had that so call "free weekends plan" bunch of bull ... they were charging me 12 cents on the days that weren't free ! Now I have a solid rate and haven't looked back :) ”
“ Every time, I need an extension on my bill , entrust energy works with me. Haven't had an issue with them . Very pleased customer. ”
“ I previously had TXU. I was loyal customer for 13 years but little did I know my contract was over due & they were charging me 17 cents a kWh !!! I never complain just paid my bill every month until someone came to my door and educated me on the prizes. I was skeptical at first so I went with the one year plan to test it out & I haven't looked back. I've been a loyal customer now for 4 years. My bill has drop more than half ! I'm so thankful they came to door. I would recommend entrust to anyone that is paying high on electricity. :) ”
“ I was switched and they told me I could save and my price has droped my highest bill been less the 180 in a 2500 sqft house great work guys keep up the good work and I've never trust the door to door people but they took care of me!! ”
“ Low Rates and I'm loving my bills Sales man was very nice and knew what he was talking about the sales man name was Deno i believe, he was great and help us save so money ever month!!! ”
“ THIS COMPANY IS TRULY AWESOME! THE TWO SERVICE MEN WHO CAME TO MY HIME WERE VERY NICE AND RESPECTFUL!I HAVE RECOMMENDED THIS COMPANY TO MY FRIENDS AND LOVE ONES! :-) YOU GUYS ARE THE BEST ELETRIC PROVIDER I'VE EVER HAD! ”
“ Had two gentlemen come to my door and say I was pre-approved for a lower rate on my electric bill. I was hesitant at first. They showed me a side by side comparison with my current billing company TXU (comparing apples to apples) & how much I could save. I was shocked TXU was charging me so much and being month to month they informed me my bill could increase every month. Also i was being charged a base charge. I didn't even realize that, now after looking back at old bills, sure enough TXU were gradually increasing my rate each month and had been charging me a $5 charge just to receive my bill. I switched over a few months ago and today googled Entrust Energy to get their customer service number because I lost the one the rep gave me, he said I could call in and switch to average billing if I liked, I ran across this page & felt like I should leave a review. The rep was so nice & left me with his cell number if I had any problems down the road. I have since sent him a lot of neighbors because they were being overcharged as well. Happy & paying around $90 less for a bill I receive anyways. Great company. ”
“ Wow I had these two guys in blue shirts knock and ring my doorbell, one of them was in training and the other was a manager. They asked me for my bill and I didnt have one because I was paperless with green mountain, the trainee froze and didnt know what to do and the manager logged in to my green mountain account on his phone, I was getting 16 cents average!!!!!! What a ripp off.... it took us 5 minutes to call houston and make the switch and I got 7.3 for 2 years! They broke down my bill with a side by side comparison and they showed me a 134.85 dollar savings per month! Highly recommend ”
“ i switched from TXU, because they just got more and more expensive. Two guys came to my door & showed me they could lower my bill. Showed me that they had no base charges, no minimum usage fees & now my bill is half of what it was. I never realized that TXU was charging me a base charge every month. i also didn't realize that being month to month they were increasing my energy charge every month, they locked me into the Entrust 24 so my rate won't go up. Also when I call customer service i'm talking to someone in Texas rather than someone half way around the world. Just received my 4th bill & couldn't be happier. ”
“ So was paying about 4 cents over what I should have with TXU (if you haven't already, SWITCH!). Had been with them nearly 20 years, found out I've been paying about a hundred dollars a month more than I should have. Got my most recent bills and it went down by a 145.82!!! Those pennies add up apparently. Would highly recommend. ”
“ Love this company! Excellent all around. Good customer service ”