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“ My rep was Zafar and he was excellent! He made it very easy for me to transfer my electricity. He took the time to answer all my questions and explained it in detail to where I can understand. The experience was fantastic and I would recommend and refer my friends and family to this company. ”
“ Gina is an exceptional employee with a sincere desire to do her best.She is patient,kind and very effecient.My encounter with her was a very pleasant one .I am very pleased and won't hesitate to recommend Gexa to others because of her. ”
“ I called Gexa engery before we change and they were the most nicest people I've ever worked with ”
“ I was coming off a very frustrating experience with Griddy. Everything about the transition to Gexa was intuitive and painless. ”
“ They gave me a great deal, and even waived my deposit for me... Also included free weekends on my plan k would definitely recommend ”
“ The Electric Plan gave us the best pricing that we have ever had. ”
“ I used Gexa over the years and found them to be responsive and attentive to our needs. ”
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Easy set up. Great rate. Helped me on a Sat.
Had a bad experience with Tri-Eagle Energy. Do NOT recommend them or their Budget Billing. ”
“ Good rates. ”
“ it was great service around the plans and price were great ”
“ Very helpful when I needed assistance. Affordable. ”
“ Even during some of the hottest days of the summer in August, my energy costs were so very reasonable. I was able to keep my apartment at a very comfortable 75- 70 all day & night! I am VERY pleased! ”
“ So far so good. Painless signup and 1st bill was as expected. ”
“ I called them with concern about my bill and they put me on budget billing. ”
“ Excelent service ”
“ I am old and use very little electricity per month, normally about 650 to 800 in summer and 300 to 400 in winter. (gas heat) So the gexa low usage plan with the $40 rebate was excellent! ($40 rebate for usage between 500 and 1000kwh) Very low electric bills all summer! But now that the AC is off, my usage dropped below 500. The $40 rebate disappears! So my bill for 450 kwh was almost double my last month's bill for 600kwh! YIKES! The Gexa gotcha! Here's what to do: In the winter time when you are not using the AC, use an electric space heater enough to bring your bill to the 500 kwh threshold. Then switch to your gas heat to save even more! The main thing is to monitor your usage and make sure that for your billing cycle you are always as close to just over 500kw as possible to get the best monthly deal. Other than that, Gexa has been excellent in all respects. Seems dumb to have to use more electricity to get a lower bill! ”
“ I recently switch to Gexa and it's been a good expiance so far. I like the bill credit because my bill is not as high in the summer. ”
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I had never been able to choose an electricity provider before, so I was a little uncertain how it would work out when I first chose Gexa in October 2015 when we moved to the area. I was paying 15.0/6.9/8.4 with a $40 bill credit for >999 or <2001 kwh. We are coming up on the end of our 1 year contract, and I received an email from Gexa to review plans. I opened it and then also opened the comparison website that shows all other companies. Not only did the renewal rates beat what Gexa was offering on the comparison website, it far and away beat all the other companies at 12.8/5.7/8.2 with a $60 credit for any month between 1001-2000kwh (which is where we stay).
We have had zero issues with billing or service - and customer service has always responded to my messages promptly and courteously. Can't ask for more than that! ”
“ Gexa is the best energy company we have used. We use less than 1000 kwh per month (500 on average) and they give us a credit of $25 each month for that. Sometimes our bill is even negative and is subtracted from the next month's bill. I thought for sure it was just a ploy to get new customers and it wouldn't be renewable, but I just renewed our plan, and our net charge for using about 500 kwh is now around 3 cents!! We are paying about 8 cents minus a $40 credit! In the past our electricity bills have been around $100 in the summer, but now in the summer (in Texas - it's 90 - 110 degrees Fahrenheit every day) it's usually around $40 or $50 :) Also, they are always so nice on the phone and I have never had to wait on hold. Keep it up, Gexa. ”
“ I moved here 10 years ago from Florida where I was a FP&L customer the switch was smooth and easy. I have not had any issues with Gexa Energy ever. I am on the Conserve 12 plan where I get a $40.00 customer every month this month no bill I used under 300kwh Thanks Gexa. A very satisfied customer of almost 11 years. ”
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