A good deal for the careful consumer
“ I love Griddy because I know they are NOT scamming their customers. The rate is the wholesale power price plus the delivery charge plus $10/month. While it is possible to see a huge bill when the wholesale power price spikes, that's the tradeoff for getting lower prices the rest of the year. To save money consistently, you will want to use their app and/or some other realtime wholesale price monitor, and you will have to adjust your consumption when the price spikes. You can also run the ERCOT app and get forecast prices for each day; while that's only a rough guide, it can put you on notice that you'll need to keep a closer eye on prices that day. Another good tool is IFTTT (If This Then That) when tied to your smart thermostat. Griddy is not a set-it-and-forget-it service. I'm looking into getting some solar panels with one of their solar energy partners so that I can sell power back to the grid for up to $9/kWH when the price spikes. ”
June 30th, 2020
Their customer service is atrocious.
“ Their customer service is atrocious. Seems to be just one guy--Demetrius--who picks from a set of canned answers just to end the call and move on to the next inquiry. Like talking to a politician who aims to provide nothing but vacuous answers. Absolutely not helpful. ”
May 20th, 2020
Quick to take your money
“ I signed up for Griddy at approximately 8:40 a.m. CST and cancelled (on phone, in person) within 15 minutes. They charged me $49 anyway and contacted my current utility company to break contract 9-10 hours later (AFTER I cancelled). So, now we are having to deal with that. They are quick to change things in their favor but not quick to stop payment. I would not trust any company that "plays" this way. ”
January 25th, 2020
Beware of this company
“ They charge you a fee of $20.00 for a letter, and $10.18 for late penalty. The payment is sent to a PO box which they conveniently don't check and then charge you unnecessary fees for disconnection. Don't sign up with them no matter how good the fees seem. ”
October 4th, 2019
Griddy is BS... Cost me over 1200 for 1 month
“ Griddy must be a scam. Save money! I don't think so. Thanks to Griddy I was charged $1005 between 8-7-19 and 8-26-19. Over 1000 $$$$ before I could stop the bleeding. It would have been close to $2000 for 1 month. Well if that's wholesale then I need to be in the electric business. I've already spent more than I did last year for 8 months, in less than one month. It's all BS!!!!!! ”
August 26th, 2019
R00 a month is what I paid.. No Savings here
“ Signed up and had for 2 months. I averaged 29.9 per kw . my bill went from 159 a month before switching to them. 1ST no with Griddy I paid 248, then for the first 16 days in the second month they charged me 396. Then when I cancelled because of the cost the used the remaining 129 that I had prepaid for delivery fees on an account that was no longer with them.Not to mention they keep trying to re up the account that we closed. SAVE YOUR MONEY AND GO WITH SOMEONE ELSE. ”
August 21st, 2019
The risk is all yours
Everything I ever saved using Griddy was lost in a few hours when wholesale electricity prices spiked. Griddy didn't cause the problem or profit by it, by that gives me no solace - my August cost will be near $600 and it's that low only because I drastically cut usage after I realized the problem.
Someone is gaming the electricity market. Are you reminded of what Enron did to California? ”
August 21st, 2019
July "All-In" rate (INCL TDU, & Taxes) was 7.8¢, Avg Price (Not INCL TDU) was 3.4¢
I have saved almost $500 so far in the 3 months I've been with Griddy. They charge a $10 monthly membership fee + the Wholesale price for power (which varies according to supply & demand) + the TDU charge that everybody pays.
There ARE price spikes, but Griddy does a Great job anticipating them & keeping you completely up2date when they happen - their App & web site shows the current and projected wholesale price, which varies from (literally) Zero (oversupply) to 3.5 (average) to brief spikes as high as $9.00 (at which point Griddy is ringing All of their alarm bells), which are typically very short lived. August has been a tough month & my average Energy Price is still 5.3 (Not INCL TDU), or 11.0 including TDU, ALL state & local taxes & fees. ”
August 19th, 2019
Paid $500 in 9 days. A Rip-off!
“ Had $500 debited from my checking account from the 8th to the 17th. You pay through the nose from 1 to 6 o'clock. When you use the most. Any company is better. This is a Rip-off stay away!!! ”
August 17th, 2019
Do not waste your money or time. Ripoff!!
“ In 2 weeks I've already been charged $352 for the month of August (record high temps). No one is home during the day and our A/C is set higer as well. It seems that Griddy would only save you money a few onths of the year. What good is a service that isn't consistent every month? I'm losing an obscene amount of money due to choosing Griddy. These are the highest electric bills I've ever paid in my life! Stay away and learn from my mistake.... ”
August 16th, 2019
“ Don't take the risk, during surge prices I paid $161 for one single day. Crazy! ”
August 15th, 2019
Don't sign up with Griddy
“ I have been trying to cancel my service for 2 weeks and they still keep recharging my account with my credit card. ”
July 29th, 2019