The best review categories for Hudson Energy are the order experience, with an average of 2.6 stars, and their plans and pricing, with an average of 2.5 stars.
Recent Good Review from Joseph Hughes Remodeling
Outstanding!!!!
| Great energy company! Outstanding customer service! My assistant thought they had setup auto pay for Hudson energy but did not. So i recieved a call after bill had not been paid in a few months. The Hudson customer service rep i spoke with about the matter couldnt have been more professional and understanding, Due to Covid i no longer have the need for there services but will most definitely use them in the future! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joseph Hughes Remodeling
from
Austin, TX
on
May 29th, 2020
Most Recent 5 Star Reviews
4 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Outstanding!!!!
| Great energy company! Outstanding customer service! My assistant thought they had setup auto pay for Hudson energy but did not. So i recieved a call after bill had not been paid in a few months. The Hudson customer service rep i spoke with about the matter couldnt have been more professional and understanding, Due to Covid i no longer have the need for there services but will most definitely use them in the future! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Joseph Hughes Remodeling
from
Austin, TX
on
May 29th, 2020
Recommendations
| Been a highly satisfied Hudson customer for 10+ years. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Total Highway Maintenance
from
Cedar Hill, TX
on
January 9th, 2020
Best Company around
| This company is by far the best provider for a business. Rates are low and cusromer service is the best I have ever had. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Annyonomous
from
Dallas
on
November 7th, 2012
Like the savings & service...
| Use the Company for my business. My electric bills are lower than they have ever been. I also have the confidence that if rates lower under my plan that I can blend & extend for even better rates...Win / Win. Thanks for helping me get my electricity cost under control. Very happy customer... | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mr. Hensley
from
Dallas
on
August 9th, 2012
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Rhj
| 3rd provider, by far the best. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rhj
from
Houston
on
May 12th, 2009
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Good price bad service
| I don't really have time to sit and write reviews but wow! I wouldn't have signed up with this company if I had known so Im hoping to spare someone else the same pain. We were roped into a contract iwth Hudson after a broker signed us up. A few weeks later another unscrupulous broker singed us up with another energy provider without our knowledge. We were billed several thousand dollars by Hudson energy for an early termination fee. (We have 2 business accounts). Once we discovered what had happened and switched our service back to Hudson energy they reversed the termination charges. But the next bill we got had a reconnect fee of $216. I reached out to Hudson energy FOUR times about this reconnect fee. Each time an account manager told me it was an error that centerpoint made by reinstating our service switch. The person told me they would have this submitted for review and call us back. No one ever called. In the meantime they sent us a disconnect notice plus late fees on this bill. I finally gave up and paid the bill even though we did not owe that much. It wasn't worth the struggle anymore. So they won that battle! Now not only were we over charged by $216 we were also charged a late fee while we waited for someone to get back to us to resolve the matter. A customer should not have to pay a bill they don't even owe. Its really bad business. Now we are locked into a contract with a company our broker signed us up with and hasn't been anywhere to be found by the way. Be careful when choosing service providers. And don't sign up with a broker. Just go on Power to choose and compare rates. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Stephanie Rogers
from
Houston, TX
on
June 16th, 2021
Most Recent 1 Star Reviews
7 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Stay away from this company if you are in Texas
| This company never sent out a bill. Worst people to deal with. When I finally got someone to talk to their accent was so thick I could not understand him and the next one was a girl who I could barely hear. Just do yourself a favor and stay away from them. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bothen
from
Houston, TX
on
July 7th, 2020
Horrible horrible horrible electric company to pick!
|
I have pick this company by accident while I did online searching for construction temporary meter/pole on my new property. Hudson Energy called me and offer a great rate at the start to hooked me in to their one year contract and said no worries about a year contract because they understand construction mostly last less than a year that if the house done before one year, I have no problem with contract because it s just a temp meter/pole for construction anyway. But the 1st bill surprised me and my husband at $200+ without start using electric yet, called them they said only one time charge. Later on, while the construction site still on each month electric used never go over than 10 kwh, electric charged maybe about $10-15 but add-on TDU or something charged total bill always more than $120+. We tried to put up and pay that till our new house is ready for permanent meter. So, 10 months later we done with construction temp meter and ready for permanent meter. I tried to cancel my acct with Hudson and again they said we got hook for 12 months contract even temp meter, we need to pay for $116 cancellation fee. This Hudson Electric company for me is TOTALLY A LIER and RIPPED OFF !!!! from the first to last bill. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
KC
from
Cypress, TX
on
May 1st, 2020
DON'T USE THIS COMPANY!!!
| We opened a business, thought we were signing up with TXU but they had transferred us to Hudson. We called and cancelled within 3 day grace period and told them we were changing to another provider. They shut the electricity off within 30 minutes of the call and tried to charge us a HUGE cancellation fee. We had no way of contacting them because the numbers on their contract and online are wrong!! They would call us, we would sit on hold for however long and then it would say that an operator wasn't available. I recvd a collection letter 4 months later for $1338.75 for 2 days of service! The collection company gave me a phone number FINALLY And now customer service is stating that they don't have documentation of my calls and that I requested a move out! We had to pay TXU for EMERGENCY SERVICE for 2 weeks! That ended up costing me 21 cents per kilowatt... NOW THEY ARE ADJUSTING THE BILL AND MY TOTAL IS LESS THAN $40!! BEWARE OF THIS COMPANY!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Firehouse Feeds
from
Briggs, TX
on
April 8th, 2020
$12,000 early termination fee?
| The worst company and customer service ever! I didn't even know that we had been switched from Amigo and when I called they said I did it. So I was stuck with them and now they are charging me an $12,112.34 early termination fee because they said I switched back to Amigo. I already paid Amigo an early termination fee. That was in October. All of a sudden they auto-debited my account for $12,113.34. I don't even know who I have power with anymore! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Hudson Deceptive Business Practices
from
Houston, TX
on
January 2nd, 2018
Early Termination fee $3500
| I closed a business location. They want a $3500 early termination fee. They also want me to pay early termination fee for guard lights that do not exist on our property. Im not sure if we are saving money. Not sure why they would want to hurt their own business. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sunny
from
Corpus Christi
on
January 14th, 2014
Simply Horrible !! Don't have them , period.
| I was saving 5-7$ every month after getting Hudson energy from Con-Ed. I was happy for 4-5 months. My average bill was 65-70 per month. But all of a sudden I got a $115 bill, then every month it was adding $10. I had to pay $125, $135 , $145 and $155 per month when I used NO AC or FAN. Every month I called them, noone picked up. Left msgs, noone called back. I worte a letter, and guess what happened !! Postal service returned me the letter saying "no such address" . Once someone picked up the phone at 7.30pm; and when I told him that I want to close the acc, he hanged up on me saying ," we are closing, call back later". I had to call back Con-Ed and they handled the matter at the end. After 2-3 months, I received a letter from Hudson Energy asking for $200 for early termination Fee !! I never paid that and they never sent it to collection! Total fraud company. Don't have them !! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Chris Sanchay
from
New York
on
May 7th, 2012
This company sucks
| They have terrible customer service and when they change the price, they do not send you anything in the mail to inform you. it's all about how much they can get from the customer, $$$. when are we going to find an electric company who cares about what the customer needs. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anonymous
from
on
September 1st, 2009
Electric Plans & Rates
Recommended Plans
All Plans
Best Overall Value
15 Month Fixed Rate
15 month
Fixed Rate
Fixed Rate
Choice 15
12.2¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
15 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best Bill Credit Plan
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
12 Month Usage Bill Credit
11.4¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
11.4¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best No Contract Plan
Variable Rate
1 month
Variable Rate
Variable Rate
Flex Forward
15.2¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
15.2¢ / kwh @ 1,000 kwh
Rate Type:
Variable Rate
Term Length:
1 month
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.99
Important Documents:
Info
Best 24 Month Value
24 Month Fixed Rate
24 month
Fixed Rate
Fixed Rate
Price Protect 24
12.8¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.8¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$8.99
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Est Avg Bill
24 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$127
est. avg. bill
12 month
Bill Credit
Bill Credit
11.6¢ / kwh
at 1,000 kWh per bill
$141
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.8¢ / kwh
at 1,000 kWh per bill
$128
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.3¢ / kwh
at 1,000 kWh per bill
$123
est. avg. bill
12 month
Bill Credit
Bill Credit
11.4¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.2¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.2¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Bill Credit
Bill Credit
12.4¢ / kwh
at 1,000 kWh per bill
$147
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.2¢ / kwh
at 1,000 kWh per bill
$117
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.5¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.4¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.8¢ / kwh
at 1,000 kWh per bill
$128
est. avg. bill
12 month
Fixed Rate
Fixed Rate
16.9¢ / kwh
at 1,000 kWh per bill
$168
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.7¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.1¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.8¢ / kwh
at 1,000 kWh per bill
$132
est. avg. bill
12 month
Bill Credit
Bill Credit
15.6¢ / kwh
at 1,000 kWh per bill
$156
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.1¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.7¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
