Reviews for IGS Energy

The best review categories for IGS Energy are their customer service, with an average of 4.0 stars, and their billing & account management system, with an average of 4.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Plan Choice is Lacking
I was locked into a great rate for three years. My rate expired last month, and when I went to renew there is a total of ONE plan option. The rate offered is nearly .14c and that isn't competitive.

This is very sad really. I have never had any issue with billing and I haven't even had a need to contact customer service in the last three years. I wish the new rating structure was better because otherwise, this is a great company.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Roderick R. from Humble, TX on September 18th, 2021