Electric Plans & Rates
Recommended Plans
All Plans
Earn Big Bill Credits
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
Gexa Saver Deluxe 12
7.5¢ / kwh
at 1,000 kWh per bill
$133
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
7.5¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
3 Year Plan
36 Month Bill Credit
36 month
Bill Credit
Bill Credit
Texas Saver 36
8.2¢ / kwh
at 1,000 kWh per bill
$138
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
8.2¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
36 months
Early Termination Fee:
$125
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Brand
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
Smart Value 12 Online
10.8¢ / kwh
at 1,000 kWh per bill
$134
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
10.8¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$7.95
Important Documents:
Info
Best Overall Value
36 Month Fixed Rate
36 month
Fixed Rate
Fixed Rate
Eagle 36
12.2¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$20 per month remaining
Monthly Recurring Charge:
$4.95
Important Documents:
Info
Plan Name
Company
Length
Price
Rate Stability
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
1 month
Pre-paid
Pre-paid
15.9¢ / kwh
at 1,000 kWh per bill
$40
min balance
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
12 month
Bill Credit
Bill Credit
13.2¢ / kwh
at 1,000 kWh per bill
12 month
Bill Credit
Bill Credit
13.2¢ / kwh
at 1,000 kWh per bill
12 month
Fixed Rate
Fixed Rate
13.9¢ / kwh
at 1,000 kWh per bill
The best review categories for Just Energy are the order experience, with an average of 1.7 stars, and their plans and pricing, with an average of 1.6 stars.
Recent Good Review from G Anderson
I love Just Energy
| My previous company was charging me $150 monthly for a 2 bedroom apt then I found Just Energy and my mo bills are less than $50. I get notifications about my usage broken down by day so I know where I might be able to save. I love this company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
G Anderson
from
Forney, TX
on
May 15th, 2021
Hi Glenda. Thank you for your review, we appreciate it! We are glad to hear that you are happy with our services. Many thanks for being a valued Just Energy customer.Best Regards,
Alexandria, Social Media Advisor
— Just Energy
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
I love Just Energy
| My previous company was charging me $150 monthly for a 2 bedroom apt then I found Just Energy and my mo bills are less than $50. I get notifications about my usage broken down by day so I know where I might be able to save. I love this company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
G Anderson
from
Forney, TX
on
May 15th, 2021
Hi Glenda. Thank you for your review, we appreciate it! We are glad to hear that you are happy with our services. Many thanks for being a valued Just Energy customer.Best Regards,
Alexandria, Social Media Advisor
— Just Energy
Awesome company
| Best experience with Just Energy inside of Sams Club they saved me so much money every month never changing because they have a all inclusive rate no surprising delivery charges | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John Ventura
from
Fort Worth, TX
on
March 17th, 2021
Hello John. Thanks for the awesome review. We work hard to meet our customer's expectations. Were happy to hear that you are satisfied with our service. Thank you for choosing Just EnergySincerely,
Lily, Social Media Advisor
— Just Energy
Love Nights Free
| I was approached at Sams club by Just Energy representatives a couple months ago and I was a bit scared at first because I had been with TXU for 5 years. However, I learned I was actually paying too much when the representative compared my bill to how much I would be paying with them. My bill has been under $100 so far and I am really content with Just Energy. No more centerpoint fees! Thank you. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Alisha Jones
from
Houston, TX
on
February 9th, 2021
Hi Alisha. Thank you for your review, we appreciate it! We are glad to hear that you are enjoying our fee nights plan. Many thanks for being a valued Just Energy customer.Thank you,
Lily, Social Media Advisor
— Just Energy
Sams club is where its at!
| I joined at sams club last month for the nights free promotion and it was a very easy process which was great. I was hoping for a cheaper bill and thats what I got. My bill went down $70 compared to the $140 I was paying with reliant. Thank you for this promotion to us Sams club members! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Johnathan Villa
from
Houston, TX
on
January 22nd, 2021
Hi Johnathan, Thank you for your great review! We are happy to hear that you are enjoying your plan. Please do not hesitate to contact us if you have any questions or concerns. Thank you for being a valued Just Energy customer. Thank you,
Lily, Social Media Advisor
— Just Energy
Just beautiful
| We signed up in Sams club and their customer service and prices were perfect. Their representatives will walk you through it all, no hassle. First bill is looking good! Thank you!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sasha Chase
from
Houston, TX
on
January 9th, 2021
Hi Sasha Chase, thank you for taking the time to leave this great review. We are so pleased that we were able to meet your expectations. Please feel free to reach out with any questions. ¡We hope you have an excellent day!Thank you,
Lily, Social Media Advisor
— Just Energy
Best Customer Service
| Really helpful customer service and affordable bill. Roughly stays between 50-70 for my 3 bd house on the Nights Free Plan | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ana Gil
from
Richardson, TX
on
June 11th, 2020
New Member
| I love to see my bill is no longer over $450.00. Most of all I appreciate that you monitor our Electricity and sending me update on weekly usage. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Valentina
from
Red Oak, TX
on
March 31st, 2020
Great service, better options. Earn credits for you usage
| Service consistent as are plans/perks within the plan. Ive received over $200 in perks after 1 year of service | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kirk
from
Houston, TX
on
February 12th, 2020
Hello Kirk, we appreciate you taking time to provide positive feedback on our plans and perks program. We look forward to your continued service with us!Thank you,
Gabriella. Social Media Advisor
— Just Energy
Love JE
| Rep at Sams club signed me up for the free nights and my rate stays between.07 and .09 after oncor is included | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Maria Gil
from
Keene, TX
on
January 19th, 2020
Hi Maria, thank you for taking the time to leave this great review. We are so pleased that we were able to meet your expectations. Please feel free to reach out with any questions. ¡Have a nice day!Thanks,
Lily, Your Social Media Advisor
— Just Energy
Best Energy service o have ever had, compared to TXU, Reliant, and Green Mountain.
| No billing issues, I like getting weekly usage information, and no surprises on my bill | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sandra S.
from
Houston, TX
on
March 3rd, 2019
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Tookie
| A okay just had problems with redemptionreward points | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Tookie
from
Arlington, TX
on
January 13th, 2018
Glad I forgot to cancel! Saved me money!
| A just energy sales men came to my door explaining to me that my rate was eligible to go down and that I was paying a separate delivery charge to centerpoint. So when I realized reliant was charging me 18 cents I automatically was down to switch...then I went online and looked at the reviews and almost shitted on myself. I was so scared I had been ripped off and scammed. Anyway I planned to cancel but ended up forgetting and got my first bill a little over a month later and man was I surprised! I saved almost $100!!! What I will say is the rep was very honest with me. She told me that there were cancellation fees but IF I call the 1888 number on the top of my contract they would be waived. You have to call for them to be waived. I've been having them for 6 months now and as a previous loyal reliant customer I must say I don't regret switching. I've also heard they have a new program | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jack
from
Gordon
on
July 24th, 2015
No problems
| I had no problems with just energy. I think the key to this is to pay your bill on time. My reason for switching was due to price. I am of the opinion that no electrical provider has better electricity than the other, therefore my biggest concerns are pricing and service. A lot of problems can be alleviated by reading your EFL and asking questions about things that you do not understand. During my contract I found their reps. to be courteous and friendly. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Larry
from
Missouri City
on
December 24th, 2013
Great Company
| I've had a great experience in signing with Just energy. They are the largest green energy provider in north America. They can't please everybody but needless to say they have A- with the better business bearau. I completely reccomend Just Energy because I don't have to keep renewing my contract every one or two years. They also have all inclusive rates no charge on supply and delivery on my contract. Get Just Energy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Don
from
Dallas
on
August 5th, 2013
Happy Camper
|
They have a lot of offers, variable plus fixed 1 year up to 5 years. I ended up choosing a 1 year fixed with them, as I have a 1 year lease. Green was 2c more but I opted not to for the time being.
A friend told me about them. Although, I chose them because the price was great, got a bonus gift card, and they are a big name. Customer service call was almost flawless, got put on hold for a few minutes while they checked credit. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
MikeyD
from
Houston
on
November 14th, 2011
Change of Heart About JustEnergy
| I had originally given a poor review and wished the death of this company. I change my mind. I had a contract for 16.3/kwh when the rates were in the 20's 3 years ago. I finally decided I would pay the fee for ending the contract early and called them about 3 times and sent several emails asking how much the fee would be and then letting them know that I was going to another company for a better rate if they would not reduce my rate without penalty. They did! My rate went from 16.3 to 10.5 immediately, as I said after about a month of calling and emailing. Also, it wasn't as low as I requested. I wanted 9.0 which was what I saw as the average for the competitors. I am satisfied with JustEnergy at this point. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anonymous
from
on
December 1st, 2010
Concering Just Energy
| I am a customer and an Employee of Just Energy since 2008. I have also taken advantage of their green energy program. I am not writing on here to convince people to take this program, it truely speaks for itself. Although our NY market is relatively new and I have not seen the end of a 5 year program. I am aware of their high percentage of customers, North America Wide, that resign after their term ends. I'm sure most people realize that people are more likely to call and complain than they are to call and make a complement. I'm just not sure people are fully aware of what this company is capable of. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Valued Customer
from
New York
on
January 20th, 2010
Good Electric Provider
| I have recently just switched to JustEnergy and I am completely satisfied with their rates and plans. I hope others with take to Go Green Challenge as well to help our environment. Thanks | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Big Country
from
Tx--- Spring
on
November 25th, 2009
Excellant company
| I have been with Just Energy since May 2009 - I have found them cooperative and pleasant. They explained to me my alternatives. They have unfortunately been blamed for "Ercot" charges. They offer a bundled rate - their contract is very fair. I have read it. Those that complain do not realize how much the would be paying with their old supplier. In the words of Ron White "You can't fix stupid." | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
A. Kennedy
from
Houston
on
August 25th, 2009
Best move I could have made
|
I have Found that Just energy has great customer
service and there energy consultants have a wealth knowledge of the cost of energy cost today. |
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| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Edwin Toro
from
Houston
on
August 21st, 2009
Most Recent 3 Star Reviews
4 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Unfortunately events
| So For the last month I have been dealing with just energy and direct energy. I canceled with direct energy for other reasons and continued with Just Energy. My power recently got cut off today due to someones negligence. I signed up for both electricity and gas and apparently have only been getting billed for gas? So I am now on a timer for the next couple days. I am not impressed! I love Just Energy and I want to stay but what happened ??! I am super disappointed. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sad
from
on
February 18th, 2021
Hi, thanks for reaching out and bringing this to our attention. We will get back to you as soon as possible to resolve this issue. Thank you for your patience.
Thank you,
Lily, Social Media Advisor
— Just Energy
Your Ripping Us Off
|
Just Energy , i would say for 12 months luved up to its obligation. Now as we enter our 13 month Just energy wants to Bill Us almonth 300 for 1000k or so . We will either work this out tomorrow or i will report them to the Texas Public Utility Board for fraud & not pay a red cent as they try to hijack my pocket book.. Un professional, fraud, Broken Trust with Just |
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Darlene
from
Corpus Christi, TX
on
August 2nd, 2018
Won't renew but had great service at a good rate
| I have enjoyed 8 cents a killowatt for 12 months. My contract is up in a few days and now their cheapest killowatt per hour is 11 cents. So I'm shopping around. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Amy Sidlo
from
Pearland
on
March 21st, 2013
Happy
| I am a customer of Just Energy and and employee as well. The only time my bills are high is around Christmas time with all the lights we have on. My contract is almost up and I will resign with them; not just becasue I work there but because they do save me money. If you are being over charged...look at your usage and multiple...do the math. It is not that complex. If you are not getting an actual meter read...then call centerpoint. complain to them since all Just Energy does is bill you for what is used. We don't service you or read your meters. Get Educated! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anonymous
from
on
February 25th, 2010
| Plans & Pricing | |
| Order Experience |