The best review categories for MXenergy are , rated at 0.0 out of 5, and , rated at 0.0 of 5.
  — Nill
Fraudulent
 I thought that I had the best company ever until when the send me a bill of $285 a month for one bedroom apartment. When I talked to them no one cared... 

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Fraudulent

 I thought that I had the best company ever until when the send me a bill of $285 a month for one bedroom apartment. When I talked to them no one cared about it instead they add more... 

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  — Kelly
Fine, until there's a problem...
 Last month they sent me three bills, all together, for three months in a row. They said it was a billing issue. The thing is, one of those bills is ... 

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Fine, until there's a problem...

 Last month they sent me three bills, all together, for three months in a row. They said it was a billing issue. The thing is, one of those bills is for over $2,000 - for a residence! Apparently the automatic meter reader was not reading properly throughout the winter months, so they charged me everything in one month - AT A HIGHER RATE!! I asked them about the higher rate and they argued that it wasn't a higher rate, that the rate changes from month to month (I was on a variable plan). I was looking at the rates on my bill while on the phone and told them the rates. They lied and said that I was lucky because some reason they didn't charge me the higher rate that they should have been charging for that month! MX is as good as any company as long as nothing went wrong, but they will do nothing to help you when it does. They spoke to me like the whole issue was my fault they had a billing error and my fault they didn't get gas readings. Very rude! 

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  — Kurt Zaske
Year contract up in three months
 Like Star, they offered a low rate for a year. Then congratulations after a three months, your contract is up and so goes your rate. Shabby business ... 

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Year contract up in three months

 Like Star, they offered a low rate for a year. Then congratulations after a three months, your contract is up and so goes your rate. Shabby business practice. Hoping you fall asleep and raise your rates after a short time. 

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Customer Review Summary

5 Star Reviews
 
20%
4 Star Reviews
 
40%
3 Star Reviews
 
20%
2 Star Reviews
 
0%
1 Star Reviews
 
20%
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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


Read Constellation Reviews

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  — John Halsell
John from N Texas
 No issues with this company. I got on their variable plan when .12 was cheap and it's gone down every month so far. Very satisfied. 

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John from N Texas

 No issues with this company. I got on their
variable plan when .12 was cheap and it's gone
down every month so far.

Very satisfied. 

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18 Month Usage Bill Credit


8.0¢
per kWh @ 1,000 kWh
18
month term
more info

18 Month Usage Bill Credit




  • Great bill credit!
  • Low Rate Through the Summer!

  • More Plans for Constellation

    Plan Info
    Term Length :  18 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — George Kariuki
    AVOID THIS COMPANY PLEASE

     This company has poor customer service when you call them. Neither the supervisor nor the customer representative care about your query. Their... 

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    AVOID THIS COMPANY PLEASE

     This company has poor customer service when you
    call them. Neither the supervisor nor the
    customer representative care about your query.
    Their contract is hidden on high cancellation
    fees. They Charge a higher rate than BGE my local
    utility company Please avoid them 

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    This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of MXenergy

    Our analysis of MXenergy

    MX Energy was founded in 1999 in Louisville, Kentucky before moving their headquarters to Connecticut in 2000. MX Energy's mission was to provide electricity and natural gas service in deregulated energy markets in the United States and Canada. In 2011, MX Energy was purchased by Constellation Energy.

    Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

    MX Energy services customers for retail electricity and/or natural gas in the following states: California, Connecticut, Florida, Georgia , Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, and Texas.

      — Dan
    Horriable Company
     I would strongly discourage anyone from purchasing Energy from this company. I had nothing but a negative experiance dealing with the customer service... 

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    Horriable Company

     I would strongly discourage anyone from purchasing Energy from this company. I had nothing but a negative experiance dealing with the customer service and addressing issues I have had. Their buisness practices are shady and unfair to the consumer. I repeat do not deal with this company. 

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    Entrust 6


    9.7¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Entrust 6




  • Straightforward Billing
  • Great rates for any sized home

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Texas Electricity Ratings

    score for MXenergy:


    ( 1 / 5 )
    See how ratings work
    All Providers Ranked From High To Low
      — Joseph Craig Sharp
    We can not help you.
     I only get paid once a month. My due date for the bill is before I get paid. I have been late for the first two monthes. I asked them to change my due... 

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    We can not help you.

     I only get paid once a month. My due date for the bill is before I get paid. I have been late for the first two monthes. I asked them to change my due date. They said they can not change the due date. I talked with three different people and all of them were quite rude. I paid my bill by mail and they said it takes 7 - 10 business days to get into the system and that my electricity will be cut off tommorrow. I can not wait to my contract is up. Please do not make the same mistake I made. Do not sign up with this electric company. 

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      — Not Given
    nurse1
     Under the mistaken impression that I had to choose a supplier.MX /energy was selected I have a 2 story cape cod unit Only one fLoor is heated/cool w... 

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    nurse1

     Under the mistaken impression that I had to choose a supplier.MX /energy was selected I have a 2 story cape cod unit Only one fLoor is heated/cool when necessary. The upstairs is not used . A pedastal fan and a small portable heater is used only when needed. My electric bill came on Christmas Eve totalling $636.36 I will never recommend MX Energy or any company. Now back with PSE&G I'll never switch 

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    Looking for that perfect balance?

    Find the Best Electric Company
      — Anonymous
    Couldn't be happier.
     I signed up for MXEnergy a couple of years after my former electric company jacked my rates up without notice. I have had no problems and am looking ... 

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    Couldn't be happier.

     I signed up for MXEnergy a couple of years after my former electric company jacked my rates up without notice. I have had no problems and am looking to see if I will go with them again. After reading reviews, it looks like there may be some companies that may be a little cheaper, but they have hidden costs. I have not had any hidden costs with MXEnergy. I would recommend them. 

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      — Melissa Plummer
    Rating
     MX Energy is a great company. We love the service. The price is great, and customer service is awesome. 

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    Rating

     MX Energy is a great company. We love the service. The price is great, and customer service is awesome. 

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      — Danny
    Scandalous Energy Provider
     Poor customer service and they refuse to listen to any excuses in regards to the "contract" not once have i heard of any so called "ea... 

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    Scandalous Energy Provider

     Poor customer service and they refuse to listen to any excuses in regards to the "contract" not once have i heard of any so called "early termination fee" they imposed on me for switching back to con edison's basic service due to the fact that MXergery has been overcharging me on electricity and gas as well, what about that fixed rate huh? we went up 4cents on electricity towards the end of the contract and THEN THEY RENEWED IT FOR US? i specifically requested that the contract self-terminate at the end of its terms but obviously they didnt get that message. good riddance, stealing my $150 for a "EARLY TERMINATION FEE". 

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    Find Electricity Plans in Texas:


      — Ryan
    Saved Me Hundreds last winter
     I am so thankful for MX Energy they gave me a great low rate on my natural gas and saved me around three hundred dollars last year...Also they are ver... 

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    Saved Me Hundreds last winter

     I am so thankful for MX Energy they gave me a great low rate on my natural gas and saved me around three hundred dollars last year...Also they are very friendly on the telephone and the bills are always correct. 

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    Smart Power 12


    10.4¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Smart Power 12




  • Great 12 month rate
  • Price Protection through next summer
  • Excellent choice for any sized home

  • More Plans for American Light & Power

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $125
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Mike
    Horrendous

     MX Energy admittedly by there employees have supplied me with misinformation and horrible service. I have experienced several problems with their... 

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    Horrendous

     MX Energy admittedly by there employees have supplied me with
    misinformation and horrible service. I have experienced several
    problems with their online bill pay, and complained time after time
    again. Their response it that is should be now fixed. It hasn't been
    month after month. They called about my bill, I told them the issues,
    and again, they said there have been issues but they are now fixed-
    THEY ARE NOT! This resulted in them off my service, after they told
    me it was fine to pay it now onlineâwhich another person told me it
    wasn't in collections, and then another in customer service told me it
    should have been. They moved payment processors from CheckFree
    to Bill Matrix to solve this problem, but it looks like there are still
    issues. They offered no help and communicated it was impossible to
    research these complaints because they are in a different department.
    DO NOT USE THIS COMPANY. They did nothing to help my issue and
    left me without gas for 5 days. Unacceptable! 

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    LifeEnergy 6


    8.6¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    LifeEnergy 6




  • Great short term rate!
  • Low Price
  • Great for any home size

  • More Plans for LifeEnergy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month





    Smart Value 12 Online


    9.0¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Smart Value 12 Online




    Use between 1000 and 2000 kWh and receive a $30 bill credit!

    More Plans for Cirro Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $200
    Monthly Recurring Charge :  $7.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Updated: 12-18-2018
    Example Bill
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