| 5 Star Reviews | 30% | |
| 4 Star Reviews | 26% | |
| 3 Star Reviews | 4% | |
| 2 Star Reviews | 9% | |
| 1 Star Reviews | 30% |
“ Great service ”
“ Great customer service ”
“ It is an electricity provider that is easy, fast and effective to deal with for my rental properties for the transitioning periods between tenants. Thanks Power Now! ”
“ My experience was very costly, I was spending out $20-30 or more every other day just to keep a positive balance ”
“ People who care about their customers. ”
“
I've had several prepaid services with my electricity. It seems with the other companies, they had no genuine care and concern.
With Now Power, they have gone above and beyond the call of duty. They didn't just shut off my electricity at 1st sign of nonpayment.
They called, texted, and offered a solution (help). I would refer them on their excellent customer service alone.
Thank you Now Power ”
“ Amazing customer service! Everyone is always very polite and patient. I love nowpower and i 100% recommend the company to everyone ”
“ It's been nice so far and they are helpful ”
“
I loved it when in was getting daily updates on usage
For some reason that stopped ”
“ Experience was swift and hassle free with a minimal deposit. Rates are low and manageable with literally a few dollars a day. Lifesaver with daily emails for people on a strict budget like me. ”
“
Very easy and quick to get the service started but I think its because they know their service and billing system is misleading. The rate is actually variable but they send you a daily usage average that makes it appear like your usage is low even on the high usage days.
By the time you review and analyze the daily usage detail it maybe too late. I am just happy I switched before it was too late. ”
“ Originally a Tru-Smart customer at 0.60 cents per day. Now Power charges me $1.96 daily and is next to impossible to speak voice to voice with. Definitely leaving. ”
“ Very convenient and affordable ”
“ Very informative daily text messages including date of usage, kilowatts and average usage and billing. Phone app is great ”
“ This company keeps u up to date on your service and app is very easy to use ”
“ It seems like more money is being taking out than what is being used. ”
“ There are a bit deceptive but so are all other electricity companies. ”
“ They advertise the real low rate but in the end they charge you a daily fee all kinds of fees that cannot just turn your electricity on with different providers they don't keep up with what it cost to go outside their territory there a bogus company ”
“ Love the texting aspect. Only negative was that it was after midnight before my power was connected. Several hours. ”
“ Now Power charged me a higher rate than my Electricity Facts Label. They charged me a rate for an area that I don't reside in which was higher than my quoted rates. Customer Service ignored my concerns and never changed the account to the correct rate. Also, they never honored the 30-day introductory rate they advertised; They SCAM customers. ”
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