The best review categories for OUR Energy are their plans and pricing, rated at 3.0 out of 5, and the order experience, rated at 2.9 of 5.
  — James
Want to become customer
 I want to buy electricity as a new customer but after reading all the reviews i have decided not to proceed. Thanks everyone who wrote the reviews and... 

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Want to become customer

 I want to buy electricity as a new customer but after reading all the reviews i have decided not to proceed. Thanks everyone who wrote the reviews and save my time. 

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  — Russell
Theifs
 I have done online banking for years. May Financial Institution has never failed me paying on time. 3 months ago paid 10 days before due date,I get p... 

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Theifs

 I have done online banking for years. May Financial Institution has never failed me paying on time. 3 months ago paid 10 days before due date,I get pink notification of disconnect. Call the bank, mailed on time. Called Our Energy "must be lost in the mail". Paid late charge!!!!! Last month same song and dance. Well Pink notice again to day. Paid 9 days before due date, I done. with Our Energy and would not recomend. . My Bank and where the check is being mailed to is less than 20 miles apart. So So SAD 

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  — CP
Scam Company
 Horrible company. They do present with the lowest price but will nickel and dime you erroneous amounts and harass you for calling them and pointing ou... 

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Scam Company

 Horrible company. They do present with the lowest price but will nickel and dime you erroneous amounts and harass you for calling them and pointing out this bleeding of money. My guess is the goal is to make customer angry enough they leave mid contract and OE still gets the cancel fee. PUC states they have several complaints on them. The president is Tanweer Ahmed, VP-MOid Ahmed, Reg Rep/Manager Sheed Faiz, Iftkhar Ahmed is listed as operations manager. The only multi star ratings come from those of same origin of decent. 

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Customer Review Summary

5 Star Reviews
 
20%
4 Star Reviews
 
11%
3 Star Reviews
 
2%
2 Star Reviews
 
14%
1 Star Reviews
 
52%
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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


Read Constellation Reviews

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  — William
Late fees is how they make money
 Have both Office and Home with them. If you like to pay buy check you are going to get a PINK slip from them and late fee charges most of the time... 

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Late fees is how they make money

 Have both Office and Home with them.
If you like to pay buy check you are going to get a PINK slip from them and late fee charges most of the time... 

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Smart Power 12


10.4¢
per kWh @ 1,000 kWh
12
month term
more info

Smart Power 12




  • Great 12 month rate
  • Price Protection through next summer
  • Excellent choice for any sized home

  • More Plans for American Light & Power

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $125
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Michelle Siwierka
    Wonderful Energy Provider

     Our residential electricity contract is expiring August 8th 2018 and I have been shopping for rates and a good Company. A neighbor recommended Our En... 

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    Wonderful Energy Provider

     Our residential electricity contract is expiring August 8th 2018 and I have been shopping for rates and a good Company. A neighbor recommended Our Energy and I phoned them. Marisol was the Customer Service Representative who assisted my inquiry. She is EXCELLENT..... efficient knowledgeable, professional and treated me like family. She found an offer that was exactly what I was searching for almost immediately with the best rate offered from the 8 companies I called. I will recommend Marisol and Our Energy to EVERYONE of my relatives and friends. Try them..... they really are the BEST!!! 

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    This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of OUR Energy

    Our analysis of OUR Energy

    Founded in 2008 in Houston, TX, OUR Energy is a retail electricity provider that services residential and commercial customers in Texas. OUR Energy services all of the deregulated areas of Texas and has announced plans to expand their retail electricity service to New York and Illinois.
      — Roberto Smith
    Supper
     Love my plan 

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    Supper

     Love my plan 

    Plans, Rates, and Promotions :

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    Gexa Steady Saver 8


    N/A
    per kWh @ 1,000 kWh
    8
    month term
    more info

    Gexa Steady Saver 8




  • Simple Fixed Rate
  • No Bill Gimmicks!

  • More Plans for Gexa Energy

    Plan Info
    Term Length :  8 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $9.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Texas Electricity Ratings

    score for OUR Energy:


    ( 2.6 / 5 )
    See how ratings work
    All Providers Ranked From High To Low
      — Rushea
    Never use this company
     Save yourself the grief. No customer service skills and bs charges. Do your research first this company has a F with the BBB and all bad reviews. 

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    Never use this company

     Save yourself the grief. No customer service skills and bs charges. Do your research first this company has a F with the BBB and all bad reviews. 

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      — My OUR Energy Plan
    My OUR Energy Plan
     I really like this company. I have had my new plan for 3 months now on a 12 month plan, Website is very friendly, bills are laid out nice, had no pr... 

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    My OUR Energy Plan

     I really like this company. I have had my new plan for 3 months now on a 12 month plan, Website is very friendly, bills are laid out nice, had no problems at all signing up for the plan initially. Not sure what the other folks are doing to experience bad service, but my experience with OUR energy has been very positive, I give them 5 stars. 

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    Looking for that perfect balance?

    Find the Best Electric Company
      — Dan
    Buyer beware
     The very first bill we received has a problem, I have called several times and still can't get a call back from the " VP of Customer Service" - Edith.... 

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    Buyer beware

     The very first bill we received has a problem, I have called several times and still can't get a call back from the " VP of Customer Service" - Edith. I wish I would have found this site before I signed up with them. Low cost will not be worth TERRIBLE customer service. 

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      — Joseph Kintz
    Unfair Business Practice
     I'm a new customer of Our Energy. I found them through Powertochoose.org. My service began March 29. They ended my first billing cycle on April 4, ... 

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    Unfair Business Practice

     I'm a new customer of Our Energy. I found them through Powertochoose.org. My service began March 29. They ended my first billing cycle on April 4, only six days after it started. Since the billing cycle only had 6 days, I used very little electricity during that time, and they turned around and billed me a $25 minimum usage fee.

    When I signed up, they gave me no warning that this would happen. Had I known, I would have waited 6 days to switch electricity service providers.

    This is an unfair business practice.

    I called Our Energy on April 16, and their representative, Marisol, basically told me this is my tough luck. They refused to remove the minimum usage fee for this 6 day cycle. 

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      — Ann Ekholm
    horrible experience
     rude customer service and overcharging !! run i put one star only because I'm forced to to submit a review but I would put 0 

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    horrible experience

     rude customer service and overcharging !! run
    i put one star only because I'm forced to to submit a review but I would put 0 

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    Find Electricity Plans in Texas:


      — Elli
    DO NOT USE THIS COMPANY
     I had the worst experience with their customer service. They are rude and unhelpful. The bills are always wrong and they will send you disconnect no... 

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    DO NOT USE THIS COMPANY

     I had the worst experience with their customer service. They are rude and unhelpful. The bills are always wrong and they will send you disconnect notices when your account is paid in full and was paid in full when they sent it. They are just an awful company. There are better ones out there - keep looking. 

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    18 Month Usage Bill Credit


    9.1¢
    per kWh @ 1,000 kWh
    18
    month term
    more info

    18 Month Usage Bill Credit




  • Great bill credit!
  • Low Rate Through the Summer!

  • More Plans for Constellation

    Plan Info
    Term Length :  18 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Greg
    Complete SCAM in regards to rates and billing

     Started with this company back in August 2015, at that time there were no problems what so ever, rate was 0.03500 per kw hour and a $4.95 monthly surc... 

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    Complete SCAM in regards to rates and billing

     Started with this company back in August 2015, at that time there were no problems what so ever, rate was 0.03500 per kw hour and a $4.95 monthly surcharge.... today my bill is 0.08100 per kw and a $14.95 service charge! This is a COMPLETE rip off of the public! This company cannot PROVE that I EVER agreed to a plan that was more than DOUBLE my previous bill! AVOID THIS COMPANY AT ALL COSTS UNLESS YOU HAVE LOTS OF EXTRA $$$$ to send them each and every month!! 

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      — Texas Customer
    Run from Our Energy!
     Run from Our Energy!! This is the worst provider I have ever dealth with. My bill has been wrong for the last 5 months. Every month I have to call and... 

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    Run from Our Energy!

     Run from Our Energy!! This is the worst provider I have ever dealth with. My bill has been wrong for the last 5 months. Every month I have to call and correct it. I have a year contract with them. Every month the $80 credit I am suppose to receive in my contract is not on my bill. I have to call every month. I still feel like I am not being billed correctly even after the amount due is changed. Its lowered after I call but never $80's lower. Customer service is so rude as well! When my contract is over I am running from this company! 

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      — Carlos Sagbini
    Prices are good, customer service is bad, experience is worst I've ever had with any utilities company.
     Save yourself the headache. I have been with them 6 months now. I have never been charged a statement correctly. When I finally noticed some high bill... 

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    Prices are good, customer service is bad, experience is worst I've ever had with any utilities company.

     Save yourself the headache. I have been with them 6 months now. I have never been charged a statement correctly. When I finally noticed some high bills, I called to find out where fees were coming from. Turns out, they had incorrectly charged me for that month, but also all the previous months, so they wanted 114 dollars for the last 6 months of their mistakes. Worst part is, even this month I can't get a straight answer about what I owe. This is the worst experience I've ever had with a utilities company, already wasted hours. Every other company I would set to autopay and not worry at all. I have to check EVERY statement with this company. 

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      — Zach
    Hidden Fee
     Lowest price per kWh I found at the time. With a smart meter changing service was a breeze. Never had a billing issue but they do have a $10 service... 

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    Hidden Fee

     Lowest price per kWh I found at the time. With a smart meter changing service was a breeze. Never had a billing issue but they do have a $10 service fee monthly that counters the low rates in my opinion. If you factor that in and they are still lowest go for it. 

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    Entrust 6


    10.5¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Entrust 6




  • Straightforward Billing
  • Great rates for any sized home
  • Our best 6 Month Plan

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Cynthia Gonzalez
    Good Rates and Service

     I signed up with Our Energy about a year ago. I chose them because they offered me a simple price. I was confused with so many tricky rates other comp... 

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    Good Rates and Service

     I signed up with Our Energy about a year ago. I chose them because they offered me a simple price. I was confused with so many tricky rates other companies had to offer but I am glad I chose Our Energy. I only had to call the customer service couple of time and experience was not bad. I recommended Our Energy to my friends and I think some of them signed up as well. So far so good. 

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      — PAYMENTS NOT POSTED ON TIME
    Great Prices Horrible Billing Issues
     I changed energy suppliers not long ago, and in order for me to get with OurEnergy and be in good standing, they needed a letter from my previous supp... 

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    Great Prices Horrible Billing Issues

     I changed energy suppliers not long ago, and in order for me to get with OurEnergy and be in good standing, they needed a letter from my previous supplier. My letter stated that I had not had a late payment in 24 months with them. I'll be damned, this is the 9th month I have been with OurEnergy and the 4th pink slip that's been issued. Every one of these was resolved with a phone call, but I don't have time to call them every month because they don't post my payment when it's received. It's never until after I call that they say, "Oh it was received on the 24th(due date) but yet, according to the accounting, it wasn't posted for 3 days. You asked for payment on a particular date and you got it. Because you chose not to post it on that date, how can you penalize me? Just terribly upset that I still have 15 more months :-(

    I would only recommend this company if you live next door to the office and can walk your payment over to them and wait on them to post it. Unless however, you have time for monthly phone calls because you're payment was posted late and they charged you a late fee. 

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      — AK Noorian
    Satisfied After One Year, I Am Renewing Again
     I changed to Our Energy last year after being with Gexa for 10 years. I got tired of Gexa giving all the good deals to new customers and taking advant... 

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    Satisfied After One Year, I Am Renewing Again

     I changed to Our Energy last year after being with Gexa for 10 years. I got tired of Gexa giving all the good deals to new customers and taking advantage of existing customers with higher rates every year. I am good at analyzing plans and understanding all the charges involved. I picked a plan that gave me a credit for usage over 999 kWh/month and by the end of my contract I had saved about $800 over the year. This time I am picking a Fixall Green 12 plan with a fixed kWH rate and no other fees. What I liked most is all their plans are the same rates, whether you are a new or existing customer. Plus they were the lowest rate after I checked several dozen plans. As for all these complaints involving people not getting their checks credited on time, I can't comment. I pay online using a credit card and have never had a late charge. The time to pay, from the time I get the bill, is indeed the shortest I have on any of my utilities, but I just stay on top of things by checking the website when it is the time of the month for the bill. When I first switched, I had to call a few times to make sure I got my first bill, but I do not find that to be unusual. I would recommend Our Energy for good service and following their contract. 

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      — Rod
    Worse electric provider I have ever had
     They have a billing system that is totally inept. They threatened to cut off my power even though they were paid before the due date and now charge la... 

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    Worse electric provider I have ever had

     They have a billing system that is totally inept. They threatened to cut off my power even though they were paid before the due date and now charge late fees despite the fact that they were paid before the due date. You cannot pay the electronically from your bank, they are still operating back in the 1960's and you need to mail in your check and then they decide when the want to open it and it is after the due date. My bank confirms that the sent the check in time to be received before the due date. Stay away for these people. 

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    12 Month Usage Bill Credit


    10.2¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    12 Month Usage Bill Credit




  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!

  • More Plans for Constellation

    Plan Info
    Term Length :  12 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $50
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Nancy Zacharias
    Be Aware of Late Billing Charges

     As has been reported by others, they seem to like charging late fees for payments not posted on time. My bank sends my payment several days in advance... 

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    Be Aware of Late Billing Charges

     As has been reported by others, they seem to like charging late fees for payments not posted on time.
    My bank sends my payment several days in advance, but constantly Our Energy does not get it posted on time. Therefore I get a late charge to my account.
    I have had good success with Patricia Vela in Customer Service. I usually e-mail her with a question and/or concern and she will respond within a couple of hours. Usually sooner. 

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    Break away from contracts
    and credit checks.

    Find Prepaid Electric Plans
      — John
    Dishonest and ripoff company -DO NOT SWITCH TO THEM
     Do not pay your bill by mailing, this company will rip you off. They will charge a late fee even if you send the bill 2 weeks before the due date. T... 

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    Dishonest and ripoff company -DO NOT SWITCH TO THEM

     Do not pay your bill by mailing, this company will rip you off. They will charge a late fee even if you send the bill 2 weeks before the due date. They will also send you a pink notice to disconnect. They will wait until after the due date to process your bill and charge you a late fee. I think this owner is a crook. I made a mistake of switching to this company because of the low rate they posted on "Power to Choose" and now my electric bill is higher than my previous provider who had a higher rate. They tried to add fees that I do not know where it comes from. Customer service is horrible and you will get no where with them. I think customer service is the owner's family. I will also flag them on BBB. 

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      — Jennifer
    Stay away from this company
     Very dishonest billing practice. I always pay on time, but they kept on sending me pink bills saying that I paid late so they could add late payment ... 

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    Stay away from this company

     Very dishonest billing practice. I always pay on time, but they kept on sending me pink bills saying that I paid late so they could add late payment charges to me next bill. Every month I get a pink bill. Then I had to call them to dispute it. Then they said that because my bank sent it by snail mail, they didn't get it in time so i got charged. Then they blame the post office. I can't wait until my contract is over to switch to a more reputable company. 

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      — Upset In Mo City
    Billing and Customer Service is Horrible
     I have been a customer for 2 years. I have been paying via bill pay for the past year. Of the past 12 months they have received my payment late for ... 

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    Billing and Customer Service is Horrible

     I have been a customer for 2 years. I have been paying via bill pay for the past year. Of the past 12 months they have received my payment late for 6 months. This is the only company that receives my payment late continuously. This past month they changed the billing address so they said it was my fault they received the bill late. They refuse to refund any late charges even though the error is on their end because they are slow to process payments. Avoid this company like the plague. They are the worst. 

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    Find Electricity Plans in Texas:


      — Kelly V
    RIPOFF
     Don't bother with this company. We secured what was initially a 7.9 cent/kwh rate FIXED for 12 months. Which sounds great, until you receive the first... 

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    RIPOFF

     Don't bother with this company. We secured what was initially a 7.9 cent/kwh rate FIXED for 12 months. Which sounds great, until you receive the first month's bill with a $130 TDSP charge in addition to that. The 2nd month? $132 TDSP, making my normal 200-250 bill for this time of year (we are a family of 5 in a larger home so you can compare honestly) bills of $460 and $323 respectively. Absolutely outrageous compared to where I was. I will get through this contract and never use this company again. 

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    Sure Saver 12


    12.3¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Sure Saver 12




  • Best for Small Homes
  • $60 Bill Credit for Usage over 999

  • More Plans for Spark Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Scott
    Worse customer service ever.

     They got the billing wrong and didn't recall a payment. I called twice and emailed them twice to get it correct. No one replies to my email (customer ... 

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    Worse customer service ever.

     They got the billing wrong and didn't recall a payment. I called twice and emailed them twice to get it correct. No one replies to my email (customer service email) nor through the call. It is horrible customer service. It is virtually non-existence. I will RUN away from this company if possible. 

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      — Al;exis Y
    Excellent Rates No Hidden Fees
     I'm on my 2nd year with OUR Energy. Initially had some problems with customer service and had to send my previous company info twice in order to avoi... 

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    Excellent Rates No Hidden Fees

     I'm on my 2nd year with OUR Energy. Initially had some problems with customer service and had to send my previous company info twice in order to avoid giving a deposit. Because they claimed they hadn't received I kept getting a bill for the deposit but when I talked with customer service which was hard to reach back in the spring of 2014, she told me just to ignore that part of the bill and resend the info. That worked fine. I believe they initially were overwhelmed in customer service and got better. I autopay my bills which are extremely reasonable so I haven't used customer since then except to renew my contract which also had a great rate. I highly recommend them for small electricity users like me. 

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      — J. R.
    Very difficult to get on the phone. Billing horrible
     These people won't answer the phone. Won't respond to emails. Won't treat you as a customer. They're in the right even when you have the documents ... 

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    Very difficult to get on the phone. Billing horrible

     These people won't answer the phone. Won't respond to emails. Won't treat you as a customer. They're in the right even when you have the documents available to SHOW them they're wrong. A late fee billed on Sept. 8th for a check sent on Aug. 24th that CLEARED THE BANK on Aug. 31st. When you try to send proof, they don't want it. They are going to do an internal investigation. REALLY? How about crediting my account, then doing your investigation, since I don't have the rest of my life to wait for a return email or call. 

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      — K. Adams
    Avoid this company!
     I moved and gave Our Energy a try, I should have researched them more. First, I had to contact them for a bill at the end of my first month, they didn... 

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    Avoid this company!

     I moved and gave Our Energy a try, I should have researched them more. First, I had to contact them for a bill at the end of my first month, they didn't mail or email a statement. When I reviewed my bill it included a $130 recurring monthly pass-through fee and the price per watt was double the policy promised. Customer service was very poor and there is real credibility problem with this company. Read reviews and save yourself the trouble. Horrible experience. 

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    Gexa Saver 12


    9.2¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Gexa Saver 12




  • Best for medium size homes
  • Earn a $75 bill credit when you use more than 1,000 kwh in a month.
  • NEW ENROLLMENTS ONLY!

  • More Plans for Gexa Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Jayeeda Sarfraz
    I would highly recommend this company to anyone.

     I have had to contact the customer due to some billing questions. I got straight through to the customer service department and spoke with a member of... 

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    I would highly recommend this company to anyone.

     I have had to contact the customer due to some billing questions. I got straight through to the customer service department and spoke with a member of staff who was so helpful and dealt with my query straight away.I would highly recommend this company to anyone. 

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      — W H Brown
    Customer Service
     HORRIBLE customer service. Currently shopping rates and the woman was totally rude. I asked her based on the usage I gave her to give me per kwh ra... 

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    Customer Service

     HORRIBLE customer service. Currently shopping rates and the woman was totally rude. I asked her based on the usage I gave her to give me per kwh rate including fixed energy, delivery fee, transmission fee and she said I should go to the website, see the various rates and figure it out....She did give me an example of what I would pay at 2000 kwh. NOT HELPFUL one bit. I finally just told her I would just call another company that might be more interested in my business. 

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      — Montrosian
    Avoid this provider
     Electricity is a commodity and lots of companies provide it. No reason to purchase from this company. Terrible customer service. Go elsewhere for your... 

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    Avoid this provider

     Electricity is a commodity and lots of companies provide it. No reason to purchase from this company. Terrible customer service. Go elsewhere for your electricity! 

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      — Kelly
    Great so far
     I live in a two bedroom town home apartment. Two bedrooms upstairs, kitchen, dining area, and living room downstairs. I've had Our Energy for 3 months... 

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    Great so far

     I live in a two bedroom town home apartment. Two bedrooms upstairs, kitchen, dining area, and living room downstairs. I've had Our Energy for 3 months so far and they've been great. However, I do manage and pay my account online. I'm an online person, so I actively check my email and look for the bill. I normally receive my bill by email at least 18 days before the due date. I also pay online, which is huge for me.

    We are really good about turning off the AC during the day, turning lights off etc. We normally use between 500-600 KW so far. I'm sure the usage will increase as it gets hotter. So far, the bills we've seen have been $44, $65, and $53. Average price per KW that we pay is 8.5cents. After paying 13 cents with TXU we've been able to save some money.

    I really did my research and read reviews to help me make my decision, so I decided I should do the same. So far I've been very pleased with Our Energy and definitely recommend them. 

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    LifeEnergy 6


    9.3¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    LifeEnergy 6


    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Reena
    Great

     I just renewed my contract with Our Energy. They have had the best rates for me and don't charge a minimum base charge, which is great. When it came ... 

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    Great

     I just renewed my contract with Our Energy. They have had the best rates for me and don't charge a minimum base charge, which is great. When it came time to renew my contract, I got a special renewal rate which shows that they value their customers business. I was able to do the renewal online with ease and have never had any problems will billing. I would recommend them to others. 

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    Find Great Deals on Electricity

    Cheap Electricity Plans
      — Betty C.
    Rates good, service bad
     I've been with Our Energy about 3 1/2 years. The rates have been great but their response to customer service requests is horrible. The Reps have been... 

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    Rates good, service bad

     I've been with Our Energy about 3 1/2 years. The rates have been great but their response to customer service requests is horrible. The Reps have been very nice on the phone but nothing gets done that I've requested without multiple calls. Currently, I've been waiting 2 months to get an average monthly billing. I keep calling, they say they handed it off to get the amount and will call back. I never get a call back. Absolutely no follow through. So, I call again and again and again or email again and again. They're always nice, just nothing gets done. If it wasn't for the good rate, I'd be gone. 

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      — Alan
    Great service for almost a year
     I wanted a fixed rate plan, no surprises. OurEnergy LLC has provided that to me for almost a year now. I will be renewing with them in another month o... 

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    Great service for almost a year

     I wanted a fixed rate plan, no surprises. OurEnergy LLC has provided that to me for almost a year now. I will be renewing with them in another month or so. I signed up online, selecting eBilling and auto-pay services. I have had no issues at all and would recommend this electric provider to others who are looking for a flat-rate no nonsense provider. 

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      — Anonymous
    Gives you very little time to pay
     Our Energy gives you less than 10 day turnaround time to pay. Then they are very quick with sending out pink notices of cancellation. I have paid on... 

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    Gives you very little time to pay

     Our Energy gives you less than 10 day turnaround time to pay. Then they are very quick with sending out pink notices of cancellation. I have paid on time, but they kept on saying I didn't. I told them my bank doesn't take the money out until Our Energy cash it, and it showed that I paid on time. But they wouldn't budge. Very dishonest way of doing business and trying to charge you late fees. Stay away from this company. 

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      — Helen
    WORST COMPANY EVER!!
     I was with Reliant for years, and no matter how high the rates were, my bill never came out anywhere close to the bills Our Energy sends. (That i neve... 

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    WORST COMPANY EVER!!

     I was with Reliant for years, and no matter how high the rates were, my bill never came out anywhere close to the bills Our Energy sends. (That i never receive) They don't charge you fees, but your bill will be double what it was with the previous provider you had. They have the absolute worst customer service ever, and everyone is extremely rude. They don't care what your issue is and will not work with you in any way. I would not recommend this company to anyone. 

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    Choice 24


    12.3¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Choice 24


    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Mathew Thompson
    Good rates. No monthly fee.

     They are one of the very few companies who offer a product without a monthly fee. I am a happy customer. 

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    Good rates. No monthly fee.

     They are one of the very few companies who offer a product without a monthly fee. I am a happy customer. 

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      — Bill
    Bill received late
     I have received my bill late several times not allowing me to pay on time. They send the bill and only give you a few days to pay... once you drop in... 

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    Bill received late

     I have received my bill late several times not allowing me to pay on time. They send the bill and only give you a few days to pay... once you drop in the mail your payment is sure to be late. I will have to call to resolve.... this is the 3rd time. I will definitely switch once my contract is up. I guess I will start making all payments with credit card.... otherwise I will be paying more in late fees. Bad business period. 

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      — Etm
    They keep your deposit! Negative balance (money in their pocket)
     Terrible, find another provider. When I called them up for new service I did not want to give them my SSN to check my credit for security reasons an... 

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    They keep your deposit! Negative balance (money in their pocket)

     Terrible, find another provider.

    When I called them up for new service I did not want to give them my SSN to check my credit for security reasons and instead I paid $300 security deposit which was supposed to be return to me upon successful contract completion. When the contract expired and in order to avoid the hassle signing up with a new company, their rates were acceptable, I asked them to return my deposit and I would sign up anew contract. All other previous companies I dealt with after 2-3 months of payments they returned my deposit. They said they could not return my deposit because I was a month or two behind in my auto-payments! My credit card was compromised and had to get a new account number that caused the delay. I was not happy with the treatment so I found another provider with better rates. I was expecting to get my deposit back and called 3-4 times. They acted like used car salesman, con artists. A man, I do not remember the name, tried to confuse me by comingling final payment with the return deposit. Four months later I decide to closely look into this issue and put it to rest. I checked with credit card payment records and now I was ready to discuss specific charges and balances. This time there was a new person on the phone and after looking at my account he told me there was negative balance!. This means they kept my money in their pockets months after I was no longer their customer. He said he will provide complete and accurate final statement tomorrow.

    You can do better, find another provider. 

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      — John H Robb
    Stay away
     They never gave me any notice about my service expiring and then secretly switched my rate from 8.2 cents to 12.9 cents and added a $81.59 TDSP passth... 

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    Stay away

     They never gave me any notice about my service expiring and then secretly switched my rate from 8.2 cents to 12.9 cents and added a $81.59 TDSP passthru fee. I am trying to resolve this but I doubt I ever will. Don't read the farce about "Integrity" 

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    24Mo Usage Bill Credit + A/C Protection for 1 Unit


    11.0¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    24Mo Usage Bill Credit + A/C Protection for 1 Unit


    Plan Info
    Term Length :  24 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Waqar Ahmed
    Good Service. I am not disappointed.

     Been with them for almost 4 years and am absolutely happy with them. Good service. 

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    Good Service. I am not disappointed.

     Been with them for almost 4 years and am absolutely happy with them. Good service. 

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      — LeRoy Bishaw
    Contract Expired
     When I got my bill I noticed a $76.73 TDSP Charge and my rate had gone up from .0819 to .0879. I called customer services and was told that contract ... 

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    Contract Expired

     When I got my bill I noticed a $76.73 TDSP Charge and my rate had gone up from .0819 to .0879. I called customer services and was told that contract had expired (12 months). I told her that I had not received any notification to which I got no response. It was like "so, pay up and shut up". I am in the process of filing a complaint with BBB and the Utilithy Commisison of Texas. Stay away from this company. 

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      — F.Jafri
    It's been a great experience
     Super easy to sign up online and love the auto pay and easy online billing system. Since switching to Our Energy I have not had to deal with billing ... 

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    It's been a great experience

     Super easy to sign up online and love the auto pay and easy online billing system. Since switching to Our Energy I have not had to deal with billing and customer service issues that I experienced with my previous company. And as a bonus I am saving around $40 on my bills each month. Its looking food so far. 

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      — Tamara Brethouwer
    Horrid billing experience
     I had Our Energy electric service for 1 year. Throughout the entire time I had my payments automatically drafted from my credit card each month. We ... 

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    Horrid billing experience

     I had Our Energy electric service for 1 year. Throughout the entire time I had my payments automatically drafted from my credit card each month. We cancelled our energy service with Our Energy because my husband in the Army and we're moving to Germany next week. I spoke with the company 3 weeks ago making sure that everything was good with the service cancellation prior to leaving the country. I was informed that my bill would be an automatic draft like in previous billing cycles and assured that all was well. On Monday, June 3rd I received an email that 139.70 would be drafted from my credit card. That was normal procedure. This morning Thursday, June 6th I received a call from a collection agency that my bill had been turned over to collections and that I owed $221.78. I was mortified. My credit is spotless. I called Our Energy and was told that the bill was for this last payment which was due on June 19th. I asked how on earth did I turned over to a collection agency for a bill that wasn't even due yet when I received confirmation that an automatic debit would be done. Long story short. The collection agency was threatening me and I had to have the supervisor at Our Energy call to fix this problem before this mistake hit my credit report. I do not recommend Our Energy at all. 

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    24Mo Usage Bill Credit + A/C Protection for 2 Units


    11.0¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    24Mo Usage Bill Credit + A/C Protection for 2 Units


    Plan Info
    Term Length :  24 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — John
    First bill a late notice

     Switched to this company through powertochoose.org. My first bill from them is pink and tells me I am eight days away from getting disconnected. I am ... 

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    First bill a late notice

     Switched to this company through powertochoose.org. My first bill from them is pink and tells me I am eight days away from getting disconnected. I am no deadbeat and find this really insulting. The address to mail the bill is a street in Houston and a suite number (#250) which comforts me even less. 

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    Looking for renewable energy to reduce your carbon footprint?

    Affordable Green Energy Plans
      — Wes Turner
    Poor security with social security card info may lead identity theft
     The website says they can perform credit check using drivers license ID, but this is a lie. They will force you to give up your social security number... 

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    Poor security with social security card info may lead identity theft

     The website says they can perform credit check using drivers license ID, but this is a lie. They will force you to give up your social security number or pay a $300 deposit. Further, they actually write your social security number on a piece of paper and give it to someone else to run. Very poor security. 

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      — Anonymous
    Fair People
     They saved me a lot of money no gimmick fees with the bill easy to understand they did what they said. Sam 

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    Fair People

     They saved me a lot of money no gimmick fees with the bill easy to understand they did what they said.

    Sam 

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      — Sara Smith
    Great service
     Saved me a lot of money 

    More

    Great service

     Saved me a lot of money 

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    Find Electricity Plans in Texas:



    LifeEnergy 12


    11.3¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    LifeEnergy 12


    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month





    Eagle 36


    11.4¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    Eagle 36




  • Great rates regardless of your monthly electricity usage!
  • Simple, straightforward pricing
  • Price Protection for 3 years

  • More Plans for TriEagle Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $20.00 for each month remaining in agreement
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month





    Price Protect 6


    11.3¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Price Protect 6


    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $100
    Monthly Recurring Charge :  $8.99

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Updated: 12-05-2018
    Example Bill
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