“ I've been a happy customer for several years now. Was kind of disappointed to find out price went up. Has went up twice since I've been with them. And have been a few times they had problems with meters and completely overcharged due to weather circumstances. Customer service was not able to explain, help or correct the situation. But I can't really see myself leaving this company over these issues. Nothing in life is perfect! Lol. Would definitely and have recommended to several friends who are satisfied as well. My only remaining concern is that as of June 18th 2018 I was told payments less than twenty dollars will not be accepted. I really hope this is not the beginning of the end of their easy, convenient service. Time will tell. ”
Courtney- Thank you for taking the time on providing your feedback it's greatly appreciated. The weather is going to be the main factor on your usage as it will cause it to fluctuate from time to time, If ever in doubt you could always verify these reads using www.smartmetertexas.com to verify all usage being report is actual & will update every 15 minutes to show you what you're consuming in the home. Yes our minimum payment did increase to $20 but if you would like to pay less than the minimum required you could go to any money gram location and pay there. Thank you for being such a loyal & understanding customer!
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|- Among the Best|
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“ Easy to access and add money ”
Thank you Brenda for your great feedback!
“ They were very professional and friendly people. Best one of them all would be they were fast. ”
Joe, Thank you so much for this awesome feedback! Thank you for being a loyal customer.
“ Ordering was easy, customer service personnel were helpful,courteous and very professional. Texts and emails about daily balances are useful in keeping track of usage and balance. All in all my experience has been exceptional. I would highly recommend them to anyone ”
Thank you for the awesome review! Glad we could provide you all the tools needed to make your experience here at Payless Power pleasant!
“ Best power company ”
Thank you for the 5 star review!!
“ I really enjoy how Payless sends me notices daily letting me know how much electricity I am using. It helps me budget my usage a lot more wisely. ”
Thank you for the awesome feedback, Glad we can provide you the tools needed to make your experience using our service easy as possible.
“ Fast and convenient ”
Thank you Ashlee for the great feedback!
“ I like everything about Payless Power. Plans and prices are competitive, customer service is courteous and professional. The online service is easy to use and very convenient. All in all a first class electric provider ”
Susan- Thank you for your amazing feedback. Glad you find our service excellent & everything to your needs to make your experience here at Payless Power easy & sufficient.
“ Love it! ”
We love having you as a customer. Thanks for the great review.
“ They even gave me a credit when I didn't have money for my lights.. Love it ”
Thank you for the 5 star review! Happy we are able to help where help is needed thank you for the awesome feedback!
“ Called in to get more info and the sales man was great. Explained everything to me!!! ”
Thank you Lala for the feedback, Happy you are pleased with our customer service(:
“ I have had experience with other service providers who have lied about one thing or anther. My experience here has been by far the best. ”
Scott- We are pleased to hear your experience has been wonderful, thank you for the 5 star review!
“ Service is great ”
Thank you for being a great customer!
“ Low prices so far ”
Thank you JO for the 5 star review!
“ Very good ”
Thank you for the 5 star review!
“ It was great. ”
Thank you Dawson for the 5 star review!
“ School was about to start for my kids and money was tight, I was allowed a credit to give me time to get my finances in order. I really appreciated that. ”
Rhonda- Thank you for your awesome feedback, Glad we were able to help on extending your service with our helpful deferred payment plan. Thanks for being a great customer.
“ I have been pleasantly surprised with Payless Power. The sign up process was simple and the daily notifications are great. The prepay plan is a good way to manage you usage. ”
Regina- Happy we can provide you all the tools needed to make your experience with our service easy as possible!
“ This company saved the lives of my niece and nephew. Texas heat is no joke. It's been hovering above 100 up to 110ish. My bil's last provider cut them off with no mercy. I recommend Payless to anyone who wants a good, fair deal along with excellent customer service. Thanks for running an electric company with common sense. ”
Thank you Myrna for the awesome feedback!
“ No Complains ”
Thank you for the 5 star review!
“ Fast easy and the prices are decent but could be better ”
Thank you for taking the time on providing your feedback, it's greatly appreciated. Payless Power does offer ways on receiving a discount when balance is maintained above $35 or more you could save 20% off your standard rate. Also when you use more than 16 KWH you could save additional. Please reach out to our customer care dept at 888-963-9363 for more saving tips!