Payless Power Reviews - Page 3

“  I only average about 80 bucks a month on electricity costs. Cheapest bill I ever paid! ”

“  Easy to sign up and use. ”

“  Ok ”

“  Upon my last review of this company, I switched over to TXU electric. I admit, I was blown away by their $300 new customer service visa card and no deposit. A few months in and I was satisfied. No hidden fees and mama was happy. Then a month came where I paid a day late and then the following month as well. I was shocked to see a bill the next month for $758! It was a deposit for $400 due to my habitual late payments. I tried to work with them to no avail. I reflected that if I had been with Payless, it wouldn't have mattered I was needing a day extra to pay my bill because I could have gotten an extension. I mean, it was ONE FREAKING DAY. So I came back to Payless Power. I must say, I missed the daily text messages and extensions. I missed being in control of my daily usages. Why did I ever leave?!! Well I am back and happy and will never leave again. I do have one question though. When you have a protection date through..example: Account protected through 5/14/2014, does that mean you're due on the 14th or morning of the 15h? I am a little fuzzy on this one. Thanks Payless for your awesome company! ”

“  I have been a cust of Plp for over a year now and I love the pay as u go plan I pay for exactly what I use I think u need to know what Ur getting into before u agree to the service yes there is a hold that gets placed on your account but that's only if the company gives u a loan and when the loan is paid back it gets lifted common sense people I have always been treated good I especially love one of the reps name rosa the nicest person I've meet I would really recommend the service ”

“  Everything goes fairlT well, prices are just a little on the high side. ”

“  The service was awesome ”

“  It was good and easy ”

“  It was good ”

“  We've had service for about a month. No deposit, and all of the charges are explained to you both online and on the phone when you sign up. They explain to you what the initial set-up fee is, minimum daily charges, price per KWH, etc. You can pay for a few days, you can pay for a month, it's up to you. We had to move on short notice and didn't have money for a huge deposit. We pay a few bucks extra every month for that courtesy, but I LOVE the daily updates on my balance and usage. It helps us to adjust our usage BEFORE the end of the month and getting slammed with a huge bill! It's easy, it's convenient, and they can turn on service same-day. ”

“  This gets crazy. My electric balance goes up and down and the days for termination are confusing Yesterday It was good until 1 -9-2014. Today the 6th. It has done that before . I called and was told that it changes and was not an accurate record. What the ... do they even do it for then? I was snakebit when I changed . I had Smart and that was not smart. They are dilatory in all and they owe me 177.00 . I want my money and They came with some kind of... . That is why I complained to the Public Utilities Communion and the Attorney Generals office on fraud. I just want to understand what is going on with MY money.And I do not. How can it be the 9th and then the 6th when I did not have anything on? ”

“  We like the service. But are not to keen about being billed more for less usage and less for more usage. But it's still a lot better than what we we are used to. ”

“  It was fast and easy to pay ”

“  I just got them and I am paying $1.00 to $1.25 a day! I have never paid so little for electricity in my life! I did call in to customer service to make sure I was being charged right and they said I was but they were kind of like robots. Not really nice but not really mean just kind of like they were just their doing a job. Normally I don't like this but I don't mind so much since I am paying so little. ”

“  customer service ,payment method ”

“  Satisfied ”

“  I've been a happy customer for several years now. Was kind of disappointed to find out price went up. Has went up twice since I've been with them. And have been a few times they had problems with meters and completely overcharged due to weather circumstances. Customer service was not able to explain, help or correct the situation. But I can't really see myself leaving this company over these issues. Nothing in life is perfect! Lol. Would definitely and have recommended to several friends who are satisfied as well. My only remaining concern is that as of June 18th 2018 I was told payments less than twenty dollars will not be accepted. I really hope this is not the beginning of the end of their easy, convenient service. Time will tell. ”

“  Way cheaper than month to month service. My whole month only runs $50.00. ”

“  I been with payless for about 4 years now and until now I'm not happy with the service at all. With the new 2.0 upgrade where if you have over $35 in the account they give you a "discount " and if you don't keep the account above $35 you get charged double . I don't see this fair some of us are very thight in money and cannot afford to keep putting money to keep it over $35. I used to love payless but i think its time to change companies. Cannot afford to keep paying $5-6 a day! ”

“  I came to payless power last winter when my bill from another provider went from being around $100/mo to $721 for one month. They were helpfull and got my electric same day. Went out of their way to help me out and gave me a promotinal credit. I can have somewhat of an idea what is costing me in electricity. My only problem is when I use large amounts during winter months I need almost a 5day extension because I live week to week. And those large amounts are difficult to ome up with, but I do try when I can to unplug those energy drawing heaters. Company has been great though. Impatiently waiting on postpaid services?? ”