Electric Plans & Rates
Recommended Plans
All Plans
Earn Big Bill Credits
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
Gexa Saver Deluxe 12
7.5¢ / kwh
at 1,000 kWh per bill
$133
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
7.5¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
3 Year Plan
36 Month Bill Credit
36 month
Bill Credit
Bill Credit
Texas Saver 36
8.2¢ / kwh
at 1,000 kWh per bill
$138
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
8.2¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
36 months
Early Termination Fee:
$125
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Brand
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
Smart Value 12 Online
10.8¢ / kwh
at 1,000 kWh per bill
$134
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
10.8¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$7.95
Important Documents:
Info
Best Overall Value
36 Month Fixed Rate
36 month
Fixed Rate
Fixed Rate
Eagle 36
12.2¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$20 per month remaining
Monthly Recurring Charge:
$4.95
Important Documents:
Info
Plan Name
Company
Length
Price
Rate Stability
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
1 month
Pre-paid
Pre-paid
15.9¢ / kwh
at 1,000 kWh per bill
$40
min balance
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
24 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
12 month
Bill Credit
Bill Credit
13.2¢ / kwh
at 1,000 kWh per bill
12 month
Bill Credit
Bill Credit
13.2¢ / kwh
at 1,000 kWh per bill
12 month
Fixed Rate
Fixed Rate
13.9¢ / kwh
at 1,000 kWh per bill
The best review categories for Pogo Energy are the order experience, with an average of 3.2 stars, and their customer service, with an average of 3.2 stars.
Recent Good Review from David Burpo
David Burpo
| Great customer service over the phone Jose I believe was his name in the company has had good rates and treated me fairly every since the duration of my account. I recommend you! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David Burpo
from
Denison, TX
on
May 19th, 2021
This warms our heart, we love hearing that our agents have consistently provided stellar customer service. Thank you for being a loyal Pogo customer!!
— Pogo Energy
Most Recent 5 Star Reviews
10 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
David Burpo
| Great customer service over the phone Jose I believe was his name in the company has had good rates and treated me fairly every since the duration of my account. I recommend you! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
David Burpo
from
Denison, TX
on
May 19th, 2021
This warms our heart, we love hearing that our agents have consistently provided stellar customer service. Thank you for being a loyal Pogo customer!!
— Pogo Energy
Pogo
| It's great company | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Pogo
from
Corpus Christi, TX
on
November 23rd, 2019
Thank you for your AMAZING review - We love our loyal Pogo customers :)
— Pogo Energy
Perfect
| Awesome | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Perfect
from
Athens, TX
on
March 5th, 2019
Great Service
|
Pogo is the choice i chosen for my electricity company. I love that they update you and you habe easy access to add money to your account... Pogo just make paying bills alot more easier |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lynika George
from
Houston, TX
on
January 30th, 2019
Kendrea Blanchard
| I love Pogo!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kendrea Blanchard
from
Fort Worth, TX
on
January 24th, 2019
Pogo energy
| Best easy and go electricity. Conveniently pay as you go. Great way to save | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lsandles
from
Houston, TX
on
January 21st, 2019
Awesome
| Great love it | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Pogo Rocks
from
Killeen, TX
on
January 19th, 2019
The encredible pogo energy service!!!
| My experience with pogo energy is AWESOME!!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Pogo Energy
from
Victoria, TX
on
January 18th, 2019
Great and affordable
| You can put money down as much as you want | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Deborah
from
Temple, TX
on
January 17th, 2019
Loving this company
| I've had nothing but a excellent experience rates communication skills customer service every aspect you guys cover with excellence im never leaving | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Darius Herndon
from
Dallas, TX
on
January 17th, 2019
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Great electric prepaid co. Changing new texting does not work go back to old
|
I have been with pogo a year loved it an still do except for their new customer service. When I first signed up I could go into my account pay my bill or get a barcode instantly an pay. Now they have changed the way I get a text an I can't directly go into my acct. I have tried to get barcode an they never come up on my phone. I have called them several times an it's a big problem getting thru but when I do I try to explain this new way don't work I hate it. They used to make it easy to pay or chat now chat u still can't get anyone all I get is sorry can't help u with that. So I'm hoping that they go back to correct way of contacting an paying bills. Other than that I love pogo bills are cheapest just can't pay bill any way but calling them an being put on hold forever. I would recommend them highly if they weren't changing the service |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Roberta
from
Tyler, TX
on
August 20th, 2020
Thank you so much for your great review. It sadness us to hear that you are struggling with recharging your account. We realize that we have been implementing some changes, however theses changes are intended to make your experience easier and MORE user friendly - We value your feedback and will definitely take a look into this further. Thank you for being a loyal Pogo customer - We sure do love you all!
— Pogo Energy
Pogo Energy
| Nice to find a Green energy electricity company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
SAY
from
Houston, TX
on
August 22nd, 2019
Thank you so much for your great review :)
— Pogo Energy
Most Recent 2 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Refund
| I had to cancel my order after one day which left a balance of 83.00 dollars haven't receive my refund it's been over ten days, I have spoken to 4 different agents and a supervisor. I was told my money would be posted within 24 to 48hrs still no money again the run around. I called again today what a coincidence the manager and supervisor can't talk. They have on there website refund in 10 days obviously that's a lie and the folks I been talking to are liers too. Could someone tell me who I can talk to to get my money they had no problem taking it. This has been a awful experience and I wouldn't recommend this place to anyone. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Alicia
from
Arlington, TX
on
July 16th, 2020
YIKES! This isn't the Pogo experience we had hoped for you. We hate to hear that your refund wasn't processes as quickly as expected. We were in the middle of a system change and we all understand the PAINS that a system conversion can create. We are however glad to see that your full refund was issued.
— Pogo Energy
Just pay the deposit for a real electric company
| This prepaid electric company is a rip off. You basically pay for your electricity twice. Pogo charge a fee for their service then charge you again for the actual electricity you use. In the end you will pay way more. I don't know how they have all these positive reviews but they have to be fake. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Natasha
from
Lancaster, TX
on
November 7th, 2019
A Price Gauging Scam
|
I was so grateful for the chance to receive electricity with poor credit. Your customer care team is FANTASTIC! So kind-hearted and welll-informed. I am in the process of rebuilding, and it began great.. w/ just a $20 deposit I was off and enjoying the rates. BUT then out of NOWHERE the price went up and up and up and up.. it is just myself and my 6 yr old. We live very modestly... No television, no electronics .. except charging his tablet.. I didnt even wash clothes as the price climbed with each daily text. We stayed in the dark as the price climbed each day.. and just the refrigerator plugged in for food. WHAT A NIGHTMARE!!! THANK GOD a family member blessed us with a deposit for Direct Energy. Direct Energy offered a special deposit price and I RAN FROM YOUR SERVICES as quickly as I could. My heartbreaks for people unable to get from under your web of price gauging. I am sure in the next few years the government will eventually shut down operations like yours. May God have mercy on your company owners that take advantage of people in difficult financial situations using a service like electricity as bait. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Elle Brown
from
Katy, TX
on
March 15th, 2019
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
This company sucks
| This is by far the worst company I have ever dealt with! Advertising makes it sound good but its definitely not! What they do is make hard working people that actually need help with affordable electricity dig themselves a deeper hole! They need to change how they operate or completely shut it down! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Damieanna Moore
from
Irving, TX
on
September 17th, 2021
We hate to hear that you are not completely satisfied with your Pogo experience. We work hard to make things as easy as possible for all of our Pogo customers. We appreciate your feedback and would love to discuss this with you. Please reach out to us directly and lets work through this together. We look forward to hearing from you!
— Pogo Energy
Dont deserve one star
| Let this serve as notice as a former pogo customer> they are scammers and prey on the citizens of Harris county. The usage and charge up history is not and true reflective of the service provider. Transparency to the customer is not their and they will retaliate by turning off your lights and not explaining in truth what the charges are. On the main dash board it is not reflective of a true dpp charge or service balance in one month I paid 400 dollars when my history has been 150 for the longest in my experience a very vindictive company and e customer service is horrible! Please stay with solid light companys who care about customer experience. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Wont Happenagain
from
Houston, TX
on
August 30th, 2021
We are sorry to hear that you were not completely satisfied with your Pogo experience. Yes, Pogo sends you your daily usage update. However your TDU reads your meter and sends them to Pogo, then we send them to you. Were just the messenger. Did you know that your TDU is required to maintain 99.9% accuracy with meter reads? We would be more than happy to review your account and discuss any concerns you may have. Please reach out to us directly, we look forward to hearing from you.
— Pogo Energy
Poor Electric Company
| I GOT A MESSAGE OF DISCONNECTION AFTER MY LIGHTS GOT DISCONNECTED. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sandra
from
Dallas, TX
on
August 25th, 2021
We hate to hear that you are not completely satisfied with your recent Pogo experience. We have reviewed your account and all messaging sent prior to disconnect and we have been trying to reach you. Please reach out to us directly so we can look at this together, we look forward to hearing from you.
— Pogo Energy
Over charged, disconnected with an hr notice while at work
| I had a positive balance in the morning, I guess by 2 pm it was -1.00, I get an email about disconnect notice, 1 hr later my energy disconnected... ONE HOUR LATER. I'm at work, I don't constantly check my personal email, as I have a job! DO NOT DO BUSINESS WITH THESE PEOPLE | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Catherine
from
Richmond, TX
on
August 6th, 2021
I hate to hear that you are not completely satisfied with your Pogo experience. We would love to look into this for you. We value you and your feedback. Give us a call and we can work through this together - We look forward to hearing from you.
— Pogo Energy
Don't trust them!
| Pogo has been a good company in the beginning but moved to a new area that they didn't cover. Was supposed to get my $137 back within 10 business days. Still waiting on it! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Soph
from
Plano, TX
on
July 26th, 2021
Oh No!! I hate to hear that you are still waiting on your refund, Pogo takes pride in getting any balance owed back to our customers ASAP. Have you contacted your financial institution, sometimes they just haven't posted the credit to your account. If you will reach out to us we will be more than happy to look into this for you.
— Pogo Energy
Dishonest company
| Called and spoke with someone in chats to cancel my switch 4 days prior to service start date. Both reps told me the switch was canceled yet they didnt cancel it. What a horrible, dishonest first experience. I wouldnt recommend this company to my worst enemy!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Stfng
from
Houston, TX
on
February 22nd, 2021
OH NO! Pogo isn't that company...We strive to provide the best customer service possible to all our customers both new and existing. We value you and your Pogo experience. We would be more than happy to look into this for you further, just give us a shout and we will work it out together. We look forward to hearing from you
— Pogo Energy
Too damn high
| This company sometimes take 10$ a day. I know Im not using that much energy I dont recommend this company to my worst enemy I will be switching here soon | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dissatisfied Customer
from
Dallas, TX
on
February 11th, 2020
Pogo isn't THAT company - We have your back! Want to learn about some ways to save some money!?!? Please visit Pogo.ly/EST to learn about some great energy savings tips. These tips can teach you some ways to reduce how much energy your home uses which translates to more money in your pocket!
— Pogo Energy
Way too high
| I thought this was a good company. Yes, they can turn your lights on within a few hours, but the price is ridiculous. My average daily cost was 7.00! I do not recommend this company. | |||
| Plans & Pricing | |
| Order Experience | </ |