All 1 Star Reviews

6 Customer Reviews Written Overall


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Dishonest company
Called and spoke with someone in chats to cancel my switch 4 days prior to service start date. Both reps told me the switch was canceled yet they didnt cancel it. What a horrible, dishonest first experience. I wouldnt recommend this company to my worst enemy!!!
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Stfng from Houston, TX on February 22nd, 2021
Too damn high
This company sometimes take 10$ a day. I know Im not using that much energy I dont recommend this company to my worst enemy I will be switching here soon
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Dissatisfied Customer from Dallas, TX on February 11th, 2020
Way too high
I thought this was a good company. Yes, they can turn your lights on within a few hours, but the price is ridiculous. My average daily cost was 7.00! I do not recommend this company.
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Ann from Westworth Village, TX on January 8th, 2020
Beware do not use!!
Started out good for 4-5 days and has steadily gotten higher and higher very seldom home always at work, only thing plugged in is a lamp and refrigerator turned main breaker off for 2 days and still said I was using almost 300 kWh no way in hell this company is a joke they must have paid for the 5 star reviews
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J Brown from Lufkin, TX on August 25th, 2019
Not worth doing business with this company
Customer service was horrible. I called to simply get more information about energy plans and the agent was being really rude. I asked to be transferred to someone in charge and the agent hung up on me. I called a few times and was unable to get the help I needed. Dont waste your time.
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J from Killeen, TX on August 20th, 2019
Cheated
Started an account with pogo on the 7th of may never moved into the apartment cancelled electricity on the 7th. Had paid 30 dollars and was told I would be reimbursed the 30 dollars in 10 days. Just received my refund and it was 5.94. What a rip off. I will never use them or recommend them.
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Likely to recommend

Maisie Miller from Wichita Falls, TX on May 24th, 2019


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