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PUCT# : 10161

We currently recommend electricity plans from Entrust Energy, Constellation and Texans Energy

New Customer

(5 / 5)

  We recently transitioned from another provider after getting lied to when setting up a contract and then refusing to cancel that contract. Power Express took over and has been a pleasure to deal with.

Jeff Martin from Donna
December 7th, 2018

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Short billing cycle not fair

(3.2 / 5)

  My first billing cycle was less than 30 days so I was below the 999 kWh threshold by a very small amount. I would have used over 999 kWh in 30 days but because I signed up 4 days into the billing cycle I did not get my $80 discount. It feels like some kind of penalty.

Burger from Cypress
December 6th, 2018

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Great value and easy transition

(5 / 5)

  So far, its been a pleasure to have Power Express as my providers

Ken B from Arlington
December 3rd, 2018

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Incredible rate

(5 / 5)

  Just got our first bill from Power Express and couldn't believe the price. We live in our house for 30 years and never received bill so low. We are very happy with our electric company choice for the next 12 months.

Lydia from Richardson
December 1st, 2018

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good

(4.8 / 5)

  told friends, and they are interested in the rates. will check with me after I get a couple of bills.

THOMAS PIEKARSKI from Kennedale
November 20th, 2018

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So far so good

(5 / 5)

  No complaints so far.

Vela from West Columbia
November 18th, 2018

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Power

(5 / 5)

  1 month. So far so good

Red M from Spring
November 16th, 2018

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Cheap cheap cheap

(4.2 / 5)

  Great price. Easy to sign up. I wish they would send me weekly emails on power usage.

MsPeach from Houston
November 12th, 2018

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It is so easy

(5 / 5)

  Their website is so easy. Payment is easy. Live person on the phone! Change of address is easy. Easy easy easy.

Walker from Houston
November 11th, 2018

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Thumbs up

(4.2 / 5)

  It has been pretty awesome thus far!!!

Mr. Miles from Woodway
November 11th, 2018

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Do not go here

(2 / 5)

  I signed up for a 2 year contract and had what is expected of an energy supplier at a good rate. However, when my contract was about to expire, I received a renewal offer that said my contract was due to expire at xx/xx/xxxx date and there would not be any early termination fees if I cancel within 14 days of this date. I chose not to renew with Power Express and canceled within the 14 days stated in the email. It turns out my contract went 15 days past the date in the email and I was charged $150.00 for early termination. I contacted them and received no response, and they sold my $150.00 past due to a collection agency before I even received a past due invoice. They will just screw you in the end!

Brian from Houston
November 7th, 2018

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Switched from txu

(5 / 5)

  I just received my first months bill after being with txu for 10 years, and no joke my bill went from 260 a month to 98!!! We couldn't be more happy

Rachel H from Arlington
November 6th, 2018

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Help

(1 / 5)

  I didnt give this review when it was sent because I had just started & had no experience with it yet. Now, after months with it, I am so disappointed in Power Express. It is the most expensive company weve been with! The $85 per month off each month has not happened as promised. I wouldnt recommend this company to anyone.

Elta Rice from Spring
November 5th, 2018

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Great pricing and customer service

(5 / 5)

  Signing up was easy, pricing saved us money and customer service was very friendly when I had a question.

ecb from Houston
November 5th, 2018

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Excelente

(5 / 5)

  Excelente servicio

ENID SANTOS from Wylie
November 2nd, 2018

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All good...puts TXU to shame (like thats hard)

(5 / 5)

  Exceptional service...plans are competitive. Only downfall is no mobile app

Steven K. from Southlake
October 29th, 2018

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great job

(5 / 5)

  no problems at all

lois grimes from Crowley
October 28th, 2018

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Recent switch to Power Express

(5 / 5)

  I recently switched to Power Express, now on the second month since changing. The order to change, signup, etc... was easy to do. I am happy with the price and plan, so far, so good!

Recent switch to Power Express from Justin
October 27th, 2018

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Good Choice

(4.8 / 5)

  I moved to Power express and comparing with my last year cost I saved 25%. Apart of that the service has been very good and just to change providers was almost very transparent for me.

Katy from Katy
October 23rd, 2018

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Excellent pricing

(5 / 5)

  The plan we signed up for has saved us a minimum of $50 a month.

ECB from Houston
October 23rd, 2018

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